QuickReply.ai has completely transformed how we communicate with our customers. As an automotive dealership, timely and personalised messaging is key—and QuickReply makes this seamless. From booking service appointments to sharing test drive updates or new car offers, the platform makes WhatsApp a powerful communication tool.
What truly stands out is the exceptional support from their team. They understood our workflow and guided us through setup, campaign optimisation, and even team training. The ease of integration and how quickly we could go live was impressive. Review collected by and hosted on G2.com.
After you get started, the UI is easy to use, however there is a slight learning curve at first. You're never stuck thanks to their assistance staff. Review collected by and hosted on G2.com.
The team is quick with all support and doubt resolution. They take steps above and beyond to ensure that the entire process is butter smooth. Right from FBM verification to resolving bans and helping to launch the first broadcast. Rahul and Saloni have been of immense help in understanding the whatsapp journey and making it an effective ROI channel by incorporating the right triggers and messages.
The platform in itself is pretty easy to adapt and gives real-time insight on all whatsapp activities. The team was also supportive with providing hands-on training to our chat support team.
The implementation was done timely even if there were delays on our part. The integration with our shopify website happened in a giffy. And we were also given proper insight on frequency of use of the platform so we can get most out of each campaign. Review collected by and hosted on G2.com.
It's just tech that comes with a little bit of learning curve, but it's still far less complicated than running an ads manager. Review collected by and hosted on G2.com.
What I truly appreciate about QuickReply compared to other WhatsApp tools I've used is their exceptional clarity - they know exactly what they're doing, understand the platform perfectly, and provide fast, effective solutions when setting up WhatsApp campaigns. Review collected by and hosted on G2.com.
One suggestion: Offering a monthly plan option (instead of just quarterly) could help convert more clients more easily. Review collected by and hosted on G2.com.
QuickReply.ai is extremely easy to use and has streamlined our communication on WhatsApp. The platform is intuitive, user-friendly, and offers powerful automation features. What we appreciate the most is the responsive and supportive team — they truly understand the urgency of business needs and provide quick solutions every time. Review collected by and hosted on G2.com.
Nothing so far. If anything, we’d love to see even more integrations and analytics features in the future to further enhance campaign performance tracking. Review collected by and hosted on G2.com.
Their Automation and campaign setting up strategies. They are quick to adapt as per your needs. Very easy to use. Solid Support from their team. We are using since last 1 year and satisfied. Features are above par compare to market Whatsapp tools. They do all the implementation work and we just have to play the tools. Integration with Shopify is smooth and never faced any hiccups. Review collected by and hosted on G2.com.
Almost none. as the feature and things they are providing is good. Review collected by and hosted on G2.com.
Apart from have a great tech product for marketing on whatsapp, what sets them apart is the support team which helps us to setup all campaigns and if any issue, their response is extremely quick. The interface is extremely user freindly to a level that not even training is required for it. Great product and highly recommend it. Review collected by and hosted on G2.com.
Dont have much but if I have to choose one, maybe a one stop solution for customer responses would be great for brands Like including all touchpoints like Instagram, emails and whatsapp. Will be great for brands. Review collected by and hosted on G2.com.
We had the pleasure of working with Quick Reply for the implementation of our CRM and WhatsApp for Business integration, and the experience has been nothing short of outstanding. From the initial consultation to the final deployment, their team displayed exceptional professionalism, technical expertise, and a deep understanding of our business needs.
A special thanks to Saloni, whose leadership and problem-solving skills ensured a seamless and efficient integration process. She and her team were always responsive, proactive, and dedicated to delivering a solution that perfectly aligned with our operations. The new system has significantly improved our workflow, customer engagement, and overall efficiency.
If you're looking for a reliable IT partner for CRM solutions or business communication enhancements, we highly recommend Quick Reply. Their commitment to excellence and customer satisfaction truly sets them apart! Review collected by and hosted on G2.com.
Noting so far and all is well for now... Review collected by and hosted on G2.com.
The platform is easy to use and support from QuickReply.ai team is also awesome. With just an hours of a session, a non-technical person can even design and configure the ChatBot flow. Review collected by and hosted on G2.com.
The QuickReply.ai has facility to configure multilingual flow using a legacy conversations method. I had been looking for a facility where the platform can provide multilingual flow with a single conversational flow. Review collected by and hosted on G2.com.
Sending messages in bulk, without any problems. The interface is friendly .Support is always there, and very helpful. Review collected by and hosted on G2.com.
There is nothing , which i dislike. Everything works very smooth Review collected by and hosted on G2.com.
We’ve been using QuickReply.ai for over 2 years now, and it’s been a seamless experience. The platform is intuitive and very easy to use. Their customer support is prompt, helpful, and always available when we need assistance. Review collected by and hosted on G2.com.
So far, we’ve had a great experience. Sometimes (rare) there’s a slight delay in getting templates approved. Review collected by and hosted on G2.com.