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QuickReply.ai Reviews & Product Details

QuickReply.ai Overview

What is QuickReply.ai?

QuickReply.ai is a purpose-built WhatsApp Marketing Automation platform designed specifically for D2C brands and online stores. Our platform is dedicated to helping brands convert one-time visitors into loyal repeat buyers through personalized and engaging interactions based on individual buyer behavior. Trusted by over 300 D2C brands across India, Europe, the Middle East, and South East Asia, QuickReply.ai has evolved through constant feedback from reputable brands such as Auric, Farmley, PowerGummies, and more. Here is what QuickReply.ai is capable of - Acquire 3X phone numbers - Build a first-party audience, and reduce ad dependency. WhatsApp Popup, Click-to-Whatsapp (CTWA) Ads, QR Code based number capturing Bringing users into an engagement journey with expirable 1-time discount codes delivered on WhatsApp - Convert via Hyper-Personalized Drip Campaigns Multi-step, fully customizable journeys for Abandoned Cart Recovery Personalization based on user attributes, order information, or products Ready-made Journeys Recover Abandoned Carts with support for Quick Checkouts COD Confirmation COD to Prepaid Order Alerts Feedback collection and publishing to Judge.me Send "How-to-use" videos Drive Repeat Orders on automation - Conversational Chatbots (Highly customizable) Pre-trained Chatbots integrated with Shopify Create custom Chatbots to hook with templates, keywords, CTWA Ads, etc - Personalized Bulk Campaigns (with optimized spending) Create Customer Segments and do targeted campaigns Remove non-engaging Dead Audience to save on wasteful spends Get contact-by-contact information for the entire funnel

QuickReply.ai Details
Languages Supported
English
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Product Description

Are you looking for a tool that would increase your customers’ satisfaction, boost sales, and is available for free? You’ve come to the right place! #Customer Interactions on Auto-Pilot Sit back and relax ! QuickReply.ai works 24x7 without taking any break QuickReply.ai uniquely merges live chat, Bots, and Marketing Automation to meet the expectations of the most demanding Shopify store owners. #Pre-Trained over 40+ Use-cases QuickReply.ai comes pre-trained with common but very frequent eCommerce customer queries such as order status, order cancellations, payment options, delivery estimated, coupons, shipping fee, etc. #Ready-to-Use Conversational Campaigns With Ready-to-Use Conversational Campaigns, you can sell, up-sell, resell and recover abandoned cart. QuickReply.ai comes pre-configured with these campaigns * Abandoned Cart Recovery * Back-In-Stock Notifications * Product Feedback Collection #Integrations with eCommerce Stack QuickReply.ai has integrations available with all your eCommerce business tools such as eCommerce Store, Logistics/ Shipping Partners, Sales Channels, Payment Gateways, Marketing Tools, CRMs, Desks etc. #Seamless Bot-to-Human Transfer AI Bots can handle 70% of the customer interactions all by themselves. Rest 30% which are pertinent and unique in nature are seamlessly transferred to the human agents. #One-Inbox for all your channels Gone are the days, when you have to open one tab for your live chat, one for Facebook Messenger, one for WhatsApp, one for Store's Order database and keep shuffling between them. Now handle all your customer communications from one panel. #Pre-fetched Customer and Order Data Empower your customer success team with quick access to all the customer and order information within the same panel. This helps them resolve queries faster and to delight your customers. #Chatbot Builder for Custom Conversational Journeys Create Custom Conversational Journey using a UI-based Chatbot-Builder. It comes with an extensive library of rich UI elements and provides you an easy way to define or customise your own conversational flows. #Analytics to help you improve With Advanced Analytics, measure the platform performance and optimise your funnel.


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QuickReply

Description

QuickReply.ai offers conversational commerce solutions, enabling businesses to connect with customers through automated chatbots on platforms like WhatsApp, Messenger, and more to boost sales and support.

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QuickReply.ai Integrations

(6)
Integration information sourced from real user reviews.

Recent QuickReply.ai Reviews

Ronak M.
RM
Ronak M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Best Choice for D2C Website Automation and Customer Connect via Whatsapp"
Their Automation and campaign setting up strategies. They are quick to adapt as per your needs. Very easy to use. Solid Support from their team. We...
SM
Shashank M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Great product and absolutely supportive customer support team"
Apart from have a great tech product for marketing on whatsapp, what sets them apart is the support team which helps us to setup all campaigns and ...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Reliable and easy-to-use tool with great support"
We’ve been using QuickReply.ai for over 2 years now, and it’s been a seamless experience. The platform is intuitive and very easy to use. Their cus...

QuickReply.ai Media

QuickReply.ai Demo - Pre-fetched Customer Data and Seamless Bot to Human Transfer
Pre-fetched Customer Data and Seamless Bot to Human Transfer
QuickReply.ai Demo - Quickest way to connect with customers
Provide customers with a quick way to seek help
QuickReply.ai Demo - Automate Sales & Support
Automate your sales and support queries using chatbots
QuickReply.ai Demo - Quickest way to connect with customers
Provide customers with a quick way to seek help when in doubt
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46 QuickReply.ai Reviews

4.8 out of 5
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46 QuickReply.ai Reviews
4.8 out of 5
46 QuickReply.ai Reviews
4.8 out of 5

QuickReply.ai Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Automotive
UA
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

QuickReply.ai has completely transformed how we communicate with our customers. As an automotive dealership, timely and personalised messaging is key—and QuickReply makes this seamless. From booking service appointments to sharing test drive updates or new car offers, the platform makes WhatsApp a powerful communication tool.

What truly stands out is the exceptional support from their team. They understood our workflow and guided us through setup, campaign optimisation, and even team training. The ease of integration and how quickly we could go live was impressive. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

After you get started, the UI is easy to use, however there is a slight learning curve at first. You're never stuck thanks to their assistance staff. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

We have been able to streamline client communication between sales and service thanks to QuickReply. We now communicate directly with our customers on WhatsApp, where they are most active, rather than through phone calls or emails. It has improved our campaign response rate, decreased appointment cancellations, and enabled us to forge closer bonds with our clients. Review collected by and hosted on G2.com.

Customer S.
CS
Head of marketing
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about QuickReply.ai?

The team is quick with all support and doubt resolution. They take steps above and beyond to ensure that the entire process is butter smooth. Right from FBM verification to resolving bans and helping to launch the first broadcast. Rahul and Saloni have been of immense help in understanding the whatsapp journey and making it an effective ROI channel by incorporating the right triggers and messages.

The platform in itself is pretty easy to adapt and gives real-time insight on all whatsapp activities. The team was also supportive with providing hands-on training to our chat support team.

The implementation was done timely even if there were delays on our part. The integration with our shopify website happened in a giffy. And we were also given proper insight on frequency of use of the platform so we can get most out of each campaign. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

It's just tech that comes with a little bit of learning curve, but it's still far less complicated than running an ads manager. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Helping us reach the customer directly on whatsapp and bringing ease of shopping with their catalogue feature. Review collected by and hosted on G2.com.

SP
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

What I truly appreciate about QuickReply compared to other WhatsApp tools I've used is their exceptional clarity - they know exactly what they're doing, understand the platform perfectly, and provide fast, effective solutions when setting up WhatsApp campaigns. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

One suggestion: Offering a monthly plan option (instead of just quarterly) could help convert more clients more easily. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

While running WhatsApp campaigns on Meta, we faced issues with junk leads. However, after implementing the WhatsApp chatbot with our qualifying questionnaire, we saw significant improvements in lead quality. This resulted in better conversions and one client achieved a 6X return on ad spend. Additionally, QuickReply has been invaluable for sending bulk messages to our verified database, meeting our clients' outreach needs effectively."

Key improvements:

Better flow and readability

Clearer explanation of the chatbot's impact

More professional tone

Highlighted both benefits (lead quality and bulk messaging)

Kept all your key points intact Review collected by and hosted on G2.com.

Verified User in Apparel & Fashion
AA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

QuickReply.ai is extremely easy to use and has streamlined our communication on WhatsApp. The platform is intuitive, user-friendly, and offers powerful automation features. What we appreciate the most is the responsive and supportive team — they truly understand the urgency of business needs and provide quick solutions every time. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Nothing so far. If anything, we’d love to see even more integrations and analytics features in the future to further enhance campaign performance tracking. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

QuickReply.ai helps us streamline our WhatsApp communication with customers by enabling us to run targeted campaigns, send timely messages, and create effective pop-ups. The ability to track conversions in real-time is a big plus — it gives us clear insights into campaign performance and helps us optimize for better results. Overall, it saves time, boosts engagement, and supports our sales funnel efficiently. Review collected by and hosted on G2.com.

Ronak M.
RM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

Their Automation and campaign setting up strategies. They are quick to adapt as per your needs. Very easy to use. Solid Support from their team. We are using since last 1 year and satisfied. Features are above par compare to market Whatsapp tools. They do all the implementation work and we just have to play the tools. Integration with Shopify is smooth and never faced any hiccups. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Almost none. as the feature and things they are providing is good. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Communications with Customers and luring them to buy more and make quick decisions. Review collected by and hosted on G2.com.

SM
Marketing Head
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

Apart from have a great tech product for marketing on whatsapp, what sets them apart is the support team which helps us to setup all campaigns and if any issue, their response is extremely quick. The interface is extremely user freindly to a level that not even training is required for it. Great product and highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Dont have much but if I have to choose one, maybe a one stop solution for customer responses would be great for brands Like including all touchpoints like Instagram, emails and whatsapp. Will be great for brands. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Whatsapp marketing needs. We dont have to do anything manually now. Many things are automated basis Quickreply. Review collected by and hosted on G2.com.

Ajay P.
AP
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about QuickReply.ai?

We had the pleasure of working with Quick Reply for the implementation of our CRM and WhatsApp for Business integration, and the experience has been nothing short of outstanding. From the initial consultation to the final deployment, their team displayed exceptional professionalism, technical expertise, and a deep understanding of our business needs.

A special thanks to Saloni, whose leadership and problem-solving skills ensured a seamless and efficient integration process. She and her team were always responsive, proactive, and dedicated to delivering a solution that perfectly aligned with our operations. The new system has significantly improved our workflow, customer engagement, and overall efficiency.

If you're looking for a reliable IT partner for CRM solutions or business communication enhancements, we highly recommend Quick Reply. Their commitment to excellence and customer satisfaction truly sets them apart! Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

Noting so far and all is well for now... Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Its easy to use and helping for WhatsApp automation Review collected by and hosted on G2.com.

AK
Head - BPR and Sales Automation
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

The platform is easy to use and support from QuickReply.ai team is also awesome. With just an hours of a session, a non-technical person can even design and configure the ChatBot flow. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

The QuickReply.ai has facility to configure multilingual flow using a legacy conversations method. I had been looking for a facility where the platform can provide multilingual flow with a single conversational flow. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

QuickReply.ai service helps me with developing a 24x7 sales lead mechanism with easy to configure controlled conversations, notifications and analytics. Review collected by and hosted on G2.com.

DI
owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

Sending messages in bulk, without any problems. The interface is friendly .Support is always there, and very helpful. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

There is nothing , which i dislike. Everything works very smooth Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

Well , they helped me a lot , so i can get in touch with all my clients again , and sales are boosting. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about QuickReply.ai?

We’ve been using QuickReply.ai for over 2 years now, and it’s been a seamless experience. The platform is intuitive and very easy to use. Their customer support is prompt, helpful, and always available when we need assistance. Review collected by and hosted on G2.com.

What do you dislike about QuickReply.ai?

So far, we’ve had a great experience. Sometimes (rare) there’s a slight delay in getting templates approved. Review collected by and hosted on G2.com.

What problems is QuickReply.ai solving and how is that benefiting you?

QuickReply.ai helps us automate WhatsApp marketing, saving time and streamlining our communications. It’s improved our conversions and reduced manual effort to send bulk texts. Review collected by and hosted on G2.com.