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Best Bot Platforms

Matthew Miller
MM
Researched and written by Matthew Miller

Bot platforms are used to build and deploy interactive chatbots. Companies utilize these tools to create intelligent, conversational bots to interact with customers and help provide information to users.

These platforms provide development tools like frameworks and API toolsets for customizable bot creation. Therefore, code extensibility is critical to these platforms. The bots built on these platforms are typically scalable and, thus, capable of simultaneously operating across multiple communication channels and devices. They also provide maintenance features to combat issues that arise after publishing.

Many bot platforms are built on top of artificial intelligence softwareand machine learning (ML) software for advanced performance and analytics. They also utilize natural language processing (NLP) software to interpret text and interact with AI platforms.

To qualify for inclusion in the Bot Platforms category, a product must:

Support bot deployment capabilities
Offer bot development frameworks
Allow users to define behaviors and program responses
Provide users with tools for performing maintenance and updating published bots.
Be code extensible

Best Bot Platforms At A Glance

Leader:
Highest Performer:
Easiest to Use:
Best Free Software:
Top Trending:
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Easiest to Use:
Best Free Software:
Top Trending:

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

No filters applied
175 Listings in Bot Platforms Available
(395)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Bot Platforms software
View top Consulting Services for Kore.AI
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore.ai is a low-code, no-code platform designed for building conversational AI and integrating with various enterprise solutions.
    • Users like the platform's user-friendly interface, flexibility, comprehensive integration options, and the ability to quickly build various features, along with the support from the helpful team.
    • Users experienced issues such as the platform's instability, slow loading times, lack of certain features like a dark theme and drag-and-drop option, and difficulties in communication for quick turnaround.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    172
    Features
    87
    Chatbot Development
    84
    Easy Creation
    64
    Integrations
    64
    Cons
    Usage Limitations
    43
    Slow Performance
    31
    Learning Curve
    29
    Slow Loading
    24
    Software Bugs
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kore.AI features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,627 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,151 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore.ai is a low-code, no-code platform designed for building conversational AI and integrating with various enterprise solutions.
  • Users like the platform's user-friendly interface, flexibility, comprehensive integration options, and the ability to quickly build various features, along with the support from the helpful team.
  • Users experienced issues such as the platform's instability, slow loading times, lack of certain features like a dark theme and drag-and-drop option, and difficulties in communication for quick turnaround.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
172
Features
87
Chatbot Development
84
Easy Creation
64
Integrations
64
Cons
Usage Limitations
43
Slow Performance
31
Learning Curve
29
Slow Loading
24
Software Bugs
24
Kore.AI features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,627 Twitter followers
LinkedIn® Page
www.linkedin.com
1,151 employees on LinkedIn®
(327)4.4 out of 5
29th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM watsonx Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    AI Integration
    14
    NLP Capabilities
    13
    Understanding
    13
    Efficiency
    12
    Cons
    Learning Curve
    9
    Understanding Issues
    8
    Expensive
    7
    Complexity
    6
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM watsonx Assistant features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    8.1
    Quality of Support
    Average: 8.7
    8.6
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,764 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    331,391 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 37% Small-Business
IBM watsonx Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
AI Integration
14
NLP Capabilities
13
Understanding
13
Efficiency
12
Cons
Learning Curve
9
Understanding Issues
8
Expensive
7
Complexity
6
Integration Issues
5
IBM watsonx Assistant features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
8.1
Quality of Support
Average: 8.7
8.6
AI Text Generation
Average: 8.5
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,764 Twitter followers
LinkedIn® Page
www.linkedin.com
331,391 employees on LinkedIn®
Ownership
SWX:IBM

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(1,252)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Bot Platforms software
View top Consulting Services for Drift
Save to My Lists
Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    175
    Helpful
    156
    Features
    98
    Lead Generation
    83
    Chat Features
    70
    Cons
    Missing Features
    46
    Notification Issues
    34
    Inadequate Notifications
    26
    Learning Curve
    26
    Chat Management
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    7.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,634 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,274 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
175
Helpful
156
Features
98
Lead Generation
83
Chat Features
70
Cons
Missing Features
46
Notification Issues
34
Inadequate Notifications
26
Learning Curve
26
Chat Management
25
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
7.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,634 Twitter followers
LinkedIn® Page
www.linkedin.com
1,274 employees on LinkedIn®
(1,213)4.9 out of 5
1st Easiest To Use in Bot Platforms software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    276
    Helpful
    244
    Features
    192
    Ease of Use
    191
    Customer Service
    190
    Cons
    Learning Curve
    74
    Missing Features
    67
    Steep Learning Curve
    48
    Limited Customization
    31
    Limited Features
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    9.9
    Quality of Support
    Average: 8.7
    9.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    640 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 20% Enterprise
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
276
Helpful
244
Features
192
Ease of Use
191
Customer Service
190
Cons
Learning Curve
74
Missing Features
67
Steep Learning Curve
48
Limited Customization
31
Limited Features
30
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
9.9
Quality of Support
Average: 8.7
9.3
AI Text Generation
Average: 8.5
Seller Details
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
640 Twitter followers
LinkedIn® Page
www.linkedin.com
237 employees on LinkedIn®
(367)4.6 out of 5
7th Easiest To Use in Bot Platforms software
View top Consulting Services for Botpress
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a platform for building AI-powered chatbots, offering a user-friendly visual flow builder, natural language understanding, and customization options.
    • Users frequently mention the ease of implementation, the helpfulness of the tutorials and community support, and the flexibility and power of the platform.
    • Reviewers experienced issues with unstable features, slow customer support responses, sudden page reloads, and a steep learning curve for beginners.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Botpress Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    216
    Features
    123
    Integrations
    121
    Easy Integrations
    114
    Chatbot Development
    112
    Cons
    Learning Curve
    86
    Missing Features
    57
    Limited Features
    54
    Steep Learning Curve
    45
    AI Limitations
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Botpress features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    8.1
    Quality of Support
    Average: 8.7
    8.4
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,540 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a platform for building AI-powered chatbots, offering a user-friendly visual flow builder, natural language understanding, and customization options.
  • Users frequently mention the ease of implementation, the helpfulness of the tutorials and community support, and the flexibility and power of the platform.
  • Reviewers experienced issues with unstable features, slow customer support responses, sudden page reloads, and a steep learning curve for beginners.
Botpress Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
216
Features
123
Integrations
121
Easy Integrations
114
Chatbot Development
112
Cons
Learning Curve
86
Missing Features
57
Limited Features
54
Steep Learning Curve
45
AI Limitations
35
Botpress features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
8.1
Quality of Support
Average: 8.7
8.4
AI Text Generation
Average: 8.5
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,540 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
(134)4.4 out of 5
34th Easiest To Use in Bot Platforms software
View top Consulting Services for Google Cloud Dialogflow
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 42% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Cloud Dialogflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Features
    25
    NLP Capabilities
    20
    Artificial Intelligence
    18
    Chatbot Development
    18
    Cons
    Cost
    15
    Expensive
    14
    Usage Limitations
    13
    Limitations
    11
    Limited Customization
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Cloud Dialogflow features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    8.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,750,646 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    310,061 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 42% Small-Business
  • 33% Enterprise
Google Cloud Dialogflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Features
25
NLP Capabilities
20
Artificial Intelligence
18
Chatbot Development
18
Cons
Cost
15
Expensive
14
Usage Limitations
13
Limitations
11
Limited Customization
10
Google Cloud Dialogflow features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.9
8.4
Quality of Support
Average: 8.7
8.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,750,646 Twitter followers
LinkedIn® Page
www.linkedin.com
310,061 employees on LinkedIn®
(171)4.2 out of 5
Optimized for quick response
9th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

    Users
    No information available
    Industries
    • Internet
    • Retail
    Market Segment
    • 45% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LivePerson Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    13
    Features
    12
    Ease of Use
    11
    Chat Features
    8
    Customer Support
    8
    Cons
    Missing Features
    8
    Limited Features
    7
    Learning Curve
    6
    Inadequate Reporting
    5
    Difficult Navigation
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LivePerson features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,853 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,417 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

Users
No information available
Industries
  • Internet
  • Retail
Market Segment
  • 45% Mid-Market
  • 37% Enterprise
LivePerson Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
13
Features
12
Ease of Use
11
Chat Features
8
Customer Support
8
Cons
Missing Features
8
Limited Features
7
Learning Curve
6
Inadequate Reporting
5
Difficult Navigation
4
LivePerson features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Company Website
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,853 Twitter followers
LinkedIn® Page
www.linkedin.com
1,417 employees on LinkedIn®
(70)4.9 out of 5
4th Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

    Users
    • Conference Producer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 51% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Twixor is a workflow builder tool that allows users to map customer interactions, build AI workflows, automate billing management, and create conversational bots with minimal coding required.
    • Reviewers appreciate Twixor's user-friendly interface, its ability to generate pricing plans quickly, the efficiency of its AI features, and the convenience of its analytics dashboard.
    • Reviewers mentioned that the platform can slow down under heavy server load, the initial setup of certain features can be challenging, and the lack of beginner-friendly pop-ups and customization options for the analytics dashboard.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Twixor Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    46
    Features
    44
    Helpful
    31
    Automation
    30
    Easy Integrations
    30
    Cons
    Learning Curve
    24
    Steep Learning Curve
    14
    Difficult Learning
    11
    Limited Customization
    9
    Difficult Setup
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Twixor features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.7
    Ease of Use
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.7
    8.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Twixor
    Company Website
    Year Founded
    2019
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Twixor is a cutting-edge customer experience (CX) platform that leverages Generative AI and Natural Language Processing (NLP) to create dynamic customer journeys across various messaging channels. Des

Users
  • Conference Producer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 51% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Twixor is a workflow builder tool that allows users to map customer interactions, build AI workflows, automate billing management, and create conversational bots with minimal coding required.
  • Reviewers appreciate Twixor's user-friendly interface, its ability to generate pricing plans quickly, the efficiency of its AI features, and the convenience of its analytics dashboard.
  • Reviewers mentioned that the platform can slow down under heavy server load, the initial setup of certain features can be challenging, and the lack of beginner-friendly pop-ups and customization options for the analytics dashboard.
Twixor Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
46
Features
44
Helpful
31
Automation
30
Easy Integrations
30
Cons
Learning Curve
24
Steep Learning Curve
14
Difficult Learning
11
Limited Customization
9
Difficult Setup
7
Twixor features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.7
Ease of Use
Average: 8.9
9.6
Quality of Support
Average: 8.7
8.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Twixor
Company Website
Year Founded
2019
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(65)4.4 out of 5
35th Easiest To Use in Bot Platforms software
View top Consulting Services for Microsoft Copilot Studio
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Entry Level Price:$1.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Small-Business
    • 35% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Copilot Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Chatbot Development
    10
    Efficiency
    9
    Easy Integrations
    7
    Integrations
    6
    Cons
    Learning Curve
    6
    Limited Customization
    4
    Missing Features
    3
    Bot Functionality
    2
    Chat Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Copilot Studio features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    7.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237,523 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Small-Business
  • 35% Enterprise
Microsoft Copilot Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Chatbot Development
10
Efficiency
9
Easy Integrations
7
Integrations
6
Cons
Learning Curve
6
Limited Customization
4
Missing Features
3
Bot Functionality
2
Chat Management
2
Microsoft Copilot Studio features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.4
Quality of Support
Average: 8.7
7.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,464 Twitter followers
LinkedIn® Page
www.linkedin.com
237,523 employees on LinkedIn®
Ownership
MSFT
(57)4.7 out of 5
10th Easiest To Use in Bot Platforms software
View top Consulting Services for Voiceflow
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Voiceflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    31
    Customer Support
    24
    Helpful
    22
    Easy Integrations
    20
    Cons
    Missing Features
    11
    Usage Limitations
    9
    Complexity
    8
    Software Bugs
    8
    Complexity Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voiceflow features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    9.6
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voiceflow
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @VoiceflowHQ
    6,950 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

Users
No information available
Industries
  • Computer Software
Market Segment
  • 60% Small-Business
  • 21% Enterprise
Voiceflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
31
Customer Support
24
Helpful
22
Easy Integrations
20
Cons
Missing Features
11
Usage Limitations
9
Complexity
8
Software Bugs
8
Complexity Issues
7
Voiceflow features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
9.6
AI Text Generation
Average: 8.5
Seller Details
Seller
Voiceflow
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@VoiceflowHQ
6,950 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(155)4.4 out of 5
23rd Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

    Users
    • Product Manager
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Haptik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    30
    Ease of Use
    27
    Features
    25
    Customer Support
    20
    Efficiency
    13
    Cons
    Missing Features
    10
    AI Limitations
    8
    Bot Functionality
    6
    Delays
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Haptik features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    6.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    6,072 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    315 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

Users
  • Product Manager
Industries
  • Insurance
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 29% Enterprise
Haptik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
30
Ease of Use
27
Features
25
Customer Support
20
Efficiency
13
Cons
Missing Features
10
AI Limitations
8
Bot Functionality
6
Delays
6
Limited Features
6
Haptik features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
6.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
6,072 Twitter followers
LinkedIn® Page
www.linkedin.com
315 employees on LinkedIn®
(57)4.4 out of 5
17th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia,

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 44% Mid-Market
    • 32% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gupshup Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    26
    Customer Support
    21
    Helpful
    15
    Staff Support
    11
    Easy Integrations
    10
    Cons
    Dashboard Issues
    4
    Poor Customer Support
    4
    Data Analytics Issues
    3
    Delayed Response
    3
    Inadequate Reporting
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gupshup features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    7.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Gupshup
    Year Founded
    2004
    HQ Location
    San Francisco, US
    Twitter
    @gupshup
    3,034 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,297 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gupshup.io is the leading Conversation Cloud for marketing, commerce, and support automation. Gupshup’s automation solutions enable 45,000+ brands across India, Latin America, Europe, Southeast Asia,

Users
No information available
Industries
  • Computer Software
Market Segment
  • 44% Mid-Market
  • 32% Enterprise
Gupshup Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
26
Customer Support
21
Helpful
15
Staff Support
11
Easy Integrations
10
Cons
Dashboard Issues
4
Poor Customer Support
4
Data Analytics Issues
3
Delayed Response
3
Inadequate Reporting
3
Gupshup features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
7.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Gupshup
Year Founded
2004
HQ Location
San Francisco, US
Twitter
@gupshup
3,034 Twitter followers
LinkedIn® Page
www.linkedin.com
1,297 employees on LinkedIn®
(142)4.6 out of 5
11th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce

    Users
    • Inside sales specialist
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 72% Enterprise
    • 23% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Leena AI is a platform that automates responses to HR-related queries and manages tickets.
    • Reviewers frequently mention the platform's ability to resolve queries quickly, automate mundane HR tasks, and provide a user-friendly interface for both employees and HR staff.
    • Users reported occasional system glitches and issues with APIs, and some expressed a desire for more customization in the bot's tone.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Leena AI Autonomous Agent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Helpful
    30
    Customer Support
    29
    Efficiency
    27
    HR Management
    16
    Cons
    Technical Issues
    9
    Reporting Issues
    6
    AI Limitations
    4
    Poor Understanding
    4
    Software Bugs
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Leena AI
    Year Founded
    2018
    HQ Location
    132 West, 31st Street, Suite #1006, New York 10001
    Twitter
    @LeenaAI_
    340 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    302 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce

Users
  • Inside sales specialist
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 72% Enterprise
  • 23% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Leena AI is a platform that automates responses to HR-related queries and manages tickets.
  • Reviewers frequently mention the platform's ability to resolve queries quickly, automate mundane HR tasks, and provide a user-friendly interface for both employees and HR staff.
  • Users reported occasional system glitches and issues with APIs, and some expressed a desire for more customization in the bot's tone.
Leena AI Autonomous Agent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Helpful
30
Customer Support
29
Efficiency
27
HR Management
16
Cons
Technical Issues
9
Reporting Issues
6
AI Limitations
4
Poor Understanding
4
Software Bugs
4
Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Leena AI
Year Founded
2018
HQ Location
132 West, 31st Street, Suite #1006, New York 10001
Twitter
@LeenaAI_
340 Twitter followers
LinkedIn® Page
www.linkedin.com
302 employees on LinkedIn®
(56)4.9 out of 5
8th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your webs

    Users
    No information available
    Industries
    • Retail
    • Apparel & Fashion
    Market Segment
    • 88% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rep AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    13
    Customer Engagement
    11
    AI Integration
    8
    Customer Success
    5
    Ease of Use
    5
    Cons
    Expensive
    2
    Poor Customer Support
    2
    Learning Curve
    1
    Limited Customization
    1
    Notification Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rep AI features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    9.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rep AI
    Year Founded
    2020
    HQ Location
    United States
    Twitter
    @TeamRepAI
    282 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    31 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

REP AI is a revolutionary plug-and-play solution designed to transform how e-commerce businesses engage with their customers. Seamlessly integrating with Shopify, REP AI automatically reads your webs

Users
No information available
Industries
  • Retail
  • Apparel & Fashion
Market Segment
  • 88% Small-Business
  • 11% Mid-Market
Rep AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
13
Customer Engagement
11
AI Integration
8
Customer Success
5
Ease of Use
5
Cons
Expensive
2
Poor Customer Support
2
Learning Curve
1
Limited Customization
1
Notification Issues
1
Rep AI features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
9.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Rep AI
Year Founded
2020
HQ Location
United States
Twitter
@TeamRepAI
282 Twitter followers
LinkedIn® Page
www.linkedin.com
31 employees on LinkedIn®
(37)4.2 out of 5
40th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Lex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    NLP Capabilities
    4
    Artificial Intelligence
    2
    Communication
    2
    Easy Integrations
    2
    Integrations
    2
    Cons
    Limited Language Support
    2
    Expensive
    1
    Integration Issues
    1
    Language Limitations
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Lex features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    7.8
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,229,471 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    143,150 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 32% Small-Business
Amazon Lex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
NLP Capabilities
4
Artificial Intelligence
2
Communication
2
Easy Integrations
2
Integrations
2
Cons
Limited Language Support
2
Expensive
1
Integration Issues
1
Language Limitations
1
Learning Curve
1
Amazon Lex features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.9
8.7
Quality of Support
Average: 8.7
7.8
AI Text Generation
Average: 8.5
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,229,471 Twitter followers
LinkedIn® Page
www.linkedin.com
143,150 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(167)4.6 out of 5
18th Easiest To Use in Bot Platforms software
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Entry Level Price:$89.00
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

    Users
    • Founder
    • CEO
    Industries
    • Education Management
    • Apparel & Fashion
    Market Segment
    • 74% Small-Business
    • 20% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Gallabox is a WhatsApp API tool designed for marketing activities and integrates with HubSpot CRM.
    • Users frequently mention the tool's user-friendly interface, efficient chatbot and workflow automation, and its seamless integration with payment gateways, CRMs, and other tools.
    • Reviewers mentioned limited customization, a learning curve for advanced features, inconsistent customer support response times, and a need for improvement in support and website integration.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Gallabox Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    61
    Ease of Use
    60
    Helpful
    41
    Staff Support
    34
    Features
    27
    Cons
    Missing Features
    15
    Learning Curve
    11
    Limited Features
    9
    Integration Issues
    8
    Poor Customer Support
    8
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Gallabox features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    8.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    MangoLeap
    Company Website
    Year Founded
    2020
    HQ Location
    Chennai, IN
    Twitter
    @gallabox
    140 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    88 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Gallabox is a comprehensive communication solution designed to enhance customer engagement and streamline sales processes through the use of WhatsApp Business APIs. This platform enables businesses to

Users
  • Founder
  • CEO
Industries
  • Education Management
  • Apparel & Fashion
Market Segment
  • 74% Small-Business
  • 20% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Gallabox is a WhatsApp API tool designed for marketing activities and integrates with HubSpot CRM.
  • Users frequently mention the tool's user-friendly interface, efficient chatbot and workflow automation, and its seamless integration with payment gateways, CRMs, and other tools.
  • Reviewers mentioned limited customization, a learning curve for advanced features, inconsistent customer support response times, and a need for improvement in support and website integration.
Gallabox Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
61
Ease of Use
60
Helpful
41
Staff Support
34
Features
27
Cons
Missing Features
15
Learning Curve
11
Limited Features
9
Integration Issues
8
Poor Customer Support
8
Gallabox features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
9.0
Quality of Support
Average: 8.7
8.7
AI Text Generation
Average: 8.5
Seller Details
Seller
MangoLeap
Company Website
Year Founded
2020
HQ Location
Chennai, IN
Twitter
@gallabox
140 Twitter followers
LinkedIn® Page
www.linkedin.com
88 employees on LinkedIn®
(13)4.7 out of 5
12th Easiest To Use in Bot Platforms software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatbase is an AI chatbot builder that specializes in training LLMs on your specific data. It enables you to integrate a sophisticated chat widget into your website or interact with it via an API. By

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 77% Small-Business
    • 15% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chatbase Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Bot Customization
    3
    Automation
    2
    Chatbot Development
    2
    Easy Creation
    2
    Cons
    Limited Customization
    2
    Chatbot Limitations
    1
    Cost
    1
    Dashboard Issues
    1
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chatbase features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    8.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Chatbase
    Year Founded
    2023
    HQ Location
    Toronto, CA
    Twitter
    @chatbase_co
    653 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    26 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatbase is an AI chatbot builder that specializes in training LLMs on your specific data. It enables you to integrate a sophisticated chat widget into your website or interact with it via an API. By

Users
No information available
Industries
No information available
Market Segment
  • 77% Small-Business
  • 15% Enterprise
Chatbase Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Bot Customization
3
Automation
2
Chatbot Development
2
Easy Creation
2
Cons
Limited Customization
2
Chatbot Limitations
1
Cost
1
Dashboard Issues
1
Difficult Setup
1
Chatbase features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.9
8.5
Quality of Support
Average: 8.7
8.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Chatbase
Year Founded
2023
HQ Location
Toronto, CA
Twitter
@chatbase_co
653 Twitter followers
LinkedIn® Page
www.linkedin.com
26 employees on LinkedIn®
(130)4.4 out of 5
30th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilitie

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Enterprise
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aisera is an enterprise product with built-in features and integrations suitable for IT organizations, designed to manage complex workflows and business logic.
    • Users like the flexibility of Aisera, its ability to provide accurate, business rule-driven responses, and the support from the onboarding and customer success teams, as well as the ability to monitor request volumes, resolve requests, and improve bot responses through transparent analytics tools.
    • Users experienced challenges with some enterprise app integrations taking time to build and set up, limited options within the product, the need for more training sessions after on-boarding, occasional unavailability of information, and scheduled maintenance windows causing inconveniences to operations.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aisera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    41
    Ease of Use
    39
    Customer Support
    36
    Automation
    26
    Customer Satisfaction
    26
    Cons
    Learning Curve
    17
    AI Limitations
    11
    Complexity
    9
    Inaccuracy
    9
    Steep Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aisera features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aisera
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, CA
    Twitter
    @aisera_ai
    1,527 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    324 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilitie

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Enterprise
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aisera is an enterprise product with built-in features and integrations suitable for IT organizations, designed to manage complex workflows and business logic.
  • Users like the flexibility of Aisera, its ability to provide accurate, business rule-driven responses, and the support from the onboarding and customer success teams, as well as the ability to monitor request volumes, resolve requests, and improve bot responses through transparent analytics tools.
  • Users experienced challenges with some enterprise app integrations taking time to build and set up, limited options within the product, the need for more training sessions after on-boarding, occasional unavailability of information, and scheduled maintenance windows causing inconveniences to operations.
Aisera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
41
Ease of Use
39
Customer Support
36
Automation
26
Customer Satisfaction
26
Cons
Learning Curve
17
AI Limitations
11
Complexity
9
Inaccuracy
9
Steep Learning Curve
9
Aisera features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
9.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Aisera
Company Website
Year Founded
2017
HQ Location
Palo Alto, CA
Twitter
@aisera_ai
1,527 Twitter followers
LinkedIn® Page
www.linkedin.com
324 employees on LinkedIn®
(34)4.8 out of 5
6th Easiest To Use in Bot Platforms software
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Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 68% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BotSpace Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    14
    Customer Support
    8
    Automation
    7
    Easy Integrations
    5
    Staff Support
    5
    Cons
    Chat Functionality Issues
    2
    Cost
    2
    Delayed Response
    2
    Expensive
    2
    Time Delays
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BotSpace features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.5
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    9.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BotSpace
    Year Founded
    2017
    HQ Location
    Pune, Maharashtra
    Twitter
    @botspaceHQ
    46 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    21 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotSpace is an AI-powered platform that helps businesses sell, support, and market on WhatsApp and Instagram. You can automate chats, send broadcasts, run campaigns, and manage customer conversati

Users
No information available
Industries
  • Computer Software
Market Segment
  • 68% Small-Business
  • 29% Mid-Market
BotSpace Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
14
Customer Support
8
Automation
7
Easy Integrations
5
Staff Support
5
Cons
Chat Functionality Issues
2
Cost
2
Delayed Response
2
Expensive
2
Time Delays
2
BotSpace features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.5
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
9.3
AI Text Generation
Average: 8.5
Seller Details
Seller
BotSpace
Year Founded
2017
HQ Location
Pune, Maharashtra
Twitter
@botspaceHQ
46 Twitter followers
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®
(171)4.6 out of 5
16th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences—without any coding. Our intuitive platform allows non-technical users to create AI-powered age

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TARS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    4
    Helpful
    4
    Experience Satisfaction
    2
    Intuitive
    2
    Cons
    Limited Features
    3
    Limited Reporting
    2
    Missing Features
    2
    AI Limitations
    1
    Challenging Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    724 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences—without any coding. Our intuitive platform allows non-technical users to create AI-powered age

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
4
Helpful
4
Experience Satisfaction
2
Intuitive
2
Cons
Limited Features
3
Limited Reporting
2
Missing Features
2
AI Limitations
1
Challenging Reporting
1
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
9.6
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
724 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
(16)4.0 out of 5
37th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Azure Bot Service enables developers to create conversational interfaces on multiple channels while Language Understanding (LUIS) helps developers create customized natural interactions on any platfor

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 50% Enterprise
    • 38% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure Bot Service features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    7.1
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237,523 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Azure Bot Service enables developers to create conversational interfaces on multiple channels while Language Understanding (LUIS) helps developers create customized natural interactions on any platfor

Users
No information available
Industries
  • Computer Software
Market Segment
  • 50% Enterprise
  • 38% Small-Business
Azure Bot Service features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
7.1
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,464 Twitter followers
LinkedIn® Page
www.linkedin.com
237,523 employees on LinkedIn®
Ownership
MSFT
(17)4.1 out of 5
14th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Small-Business
    • 47% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Engati Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customization
    1
    Training
    1
    Cons
    Complexity
    1
    Expensive
    1
    Poor Customer Support
    1
    Poor Navigation
    1
    Usability Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Engati features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Engati
    Year Founded
    2016
    HQ Location
    Silicon Valley, CA
    Twitter
    @getengati
    3,223 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    145 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Engati is an Omnichannel Conversational AI platform that empowers mid-size and enterprise business teams to engage prospects, customers, and employees at scale. Recently awarded by Meta as the Tec

Users
No information available
Industries
No information available
Market Segment
  • 53% Small-Business
  • 47% Mid-Market
Engati Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customization
1
Training
1
Cons
Complexity
1
Expensive
1
Poor Customer Support
1
Poor Navigation
1
Usability Issues
1
Engati features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.9
8.9
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Engati
Year Founded
2016
HQ Location
Silicon Valley, CA
Twitter
@getengati
3,223 Twitter followers
LinkedIn® Page
www.linkedin.com
145 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Breakout is your inbound AI SDR — built to identify high-intent website visitors, engage them in real-time, qualify them, and book meetings directly into your sales team’s calendar. 1\ Breakout g

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 53% Small-Business
    • 40% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Breakout is a tool that integrates with CRM and Slack to engage website visitors in real time, route leads intelligently, and capture intent.
    • Reviewers like the ease of implementation, the intuitive dashboard, the ability to engage website visitors with smart, personalized conversations, and the responsive support team.
    • Reviewers experienced occasional bugs or feature limitations, and some found the initial configuration open-ended and suggested more templates or guided playbooks for non-technical teams.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Breakout Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Time-saving
    12
    Easy Setup
    9
    Features
    9
    Helpful
    9
    Implementation Ease
    9
    Cons
    Feature Complexity
    2
    Limited Analytics
    2
    Missing Features
    2
    AI Limitations
    1
    Buggy Software
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Breakout features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    9.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Breakout
    Company Website
    Year Founded
    2024
    HQ Location
    San Francisco Bay Area, US
    LinkedIn® Page
    www.linkedin.com
    17 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Breakout is your inbound AI SDR — built to identify high-intent website visitors, engage them in real-time, qualify them, and book meetings directly into your sales team’s calendar. 1\ Breakout g

Users
No information available
Industries
  • Computer Software
Market Segment
  • 53% Small-Business
  • 40% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Breakout is a tool that integrates with CRM and Slack to engage website visitors in real time, route leads intelligently, and capture intent.
  • Reviewers like the ease of implementation, the intuitive dashboard, the ability to engage website visitors with smart, personalized conversations, and the responsive support team.
  • Reviewers experienced occasional bugs or feature limitations, and some found the initial configuration open-ended and suggested more templates or guided playbooks for non-technical teams.
Breakout Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Time-saving
12
Easy Setup
9
Features
9
Helpful
9
Implementation Ease
9
Cons
Feature Complexity
2
Limited Analytics
2
Missing Features
2
AI Limitations
1
Buggy Software
1
Breakout features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
9.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Breakout
Company Website
Year Founded
2024
HQ Location
San Francisco Bay Area, US
LinkedIn® Page
www.linkedin.com
17 employees on LinkedIn®
(230)4.7 out of 5
5th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

    Users
    • Director
    • Customer Happiness Champion
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 49% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Verloop.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    3
    Helpful
    3
    Automation
    2
    Chat Features
    2
    Cons
    Bug Issues
    3
    Slow Performance
    3
    Chat Issues
    2
    Chat Management
    2
    Dashboard Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verloop.io features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Verloop
    Year Founded
    2016
    HQ Location
    Bangalore
    Twitter
    @verloopio
    1,495 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

Users
  • Director
  • Customer Happiness Champion
Industries
  • Financial Services
  • Retail
Market Segment
  • 49% Mid-Market
  • 32% Small-Business
Verloop.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
3
Helpful
3
Automation
2
Chat Features
2
Cons
Bug Issues
3
Slow Performance
3
Chat Issues
2
Chat Management
2
Dashboard Issues
2
Verloop.io features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Verloop
Year Founded
2016
HQ Location
Bangalore
Twitter
@verloopio
1,495 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
(41)4.6 out of 5
Optimized for quick response
26th Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfac

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 76% Enterprise
    • 15% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moveworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Efficiency
    8
    Time-Saving
    7
    Innovation
    5
    AI Integration
    4
    Cons
    Usage Limitations
    5
    Complexity
    4
    Learning Curve
    3
    Poor Customer Support
    3
    Time-Consuming
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moveworks features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Moveworks
    Company Website
    Year Founded
    2016
    HQ Location
    Mountain View, California
    Twitter
    @moveworks
    5,760 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    650 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfac

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 76% Enterprise
  • 15% Small-Business
Moveworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Efficiency
8
Time-Saving
7
Innovation
5
AI Integration
4
Cons
Usage Limitations
5
Complexity
4
Learning Curve
3
Poor Customer Support
3
Time-Consuming
3
Moveworks features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Moveworks
Company Website
Year Founded
2016
HQ Location
Mountain View, California
Twitter
@moveworks
5,760 Twitter followers
LinkedIn® Page
www.linkedin.com
650 employees on LinkedIn®
(22)4.5 out of 5
13th Easiest To Use in Bot Platforms software
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Entry Level Price:$50 per month
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChatBot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    2
    Chatbot Development
    2
    Customizability
    2
    Ease of Use
    2
    Integrations
    2
    Cons
    AI Limitations
    2
    Expensive
    2
    Cost
    1
    Integration Issues
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChatBot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Text
    Year Founded
    2002
    HQ Location
    Wrocław, Lower Silesia
    LinkedIn® Page
    www.linkedin.com
    356 employees on LinkedIn®
    Ownership
    WSE: TXT
Product Description
How are these determined?Information
This description is provided by the seller.

ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels. Create chatbots in minutes with diverse templates and automate key tasks right away. Easily drag-and-drop new

Users
No information available
Industries
No information available
Market Segment
  • 50% Small-Business
  • 32% Mid-Market
ChatBot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
2
Chatbot Development
2
Customizability
2
Ease of Use
2
Integrations
2
Cons
AI Limitations
2
Expensive
2
Cost
1
Integration Issues
1
Learning Curve
1
ChatBot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
9.1
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Text
Year Founded
2002
HQ Location
Wrocław, Lower Silesia
LinkedIn® Page
www.linkedin.com
356 employees on LinkedIn®
Ownership
WSE: TXT
(273)4.2 out of 5
27th Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

    Users
    • Senior Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 68% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pega Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Efficiency Improvement
    4
    Automation
    3
    Efficiency
    3
    Fast Development
    3
    Cons
    Missing Features
    3
    Cost Issues
    2
    Expensive
    2
    Lack of Knowledge
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pega Platform features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1983
    HQ Location
    Cambridge, MA
    Twitter
    @pega
    45,567 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,460 employees on LinkedIn®
    Ownership
    NASDAQ:PEGA
Product Description
How are these determined?Information
This description is provided by the seller.

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

Users
  • Senior Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 68% Enterprise
  • 20% Mid-Market
Pega Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Efficiency Improvement
4
Automation
3
Efficiency
3
Fast Development
3
Cons
Missing Features
3
Cost Issues
2
Expensive
2
Lack of Knowledge
2
Learning Curve
2
Pega Platform features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
8.2
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@pega
45,567 Twitter followers
LinkedIn® Page
www.linkedin.com
5,460 employees on LinkedIn®
Ownership
NASDAQ:PEGA
(138)4.9 out of 5
19th Easiest To Use in Bot Platforms software
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Entry Level Price:$749.00
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Signals revolutionizes the way businesses approach sales and marketing efficiency. Signals identifies crucial buying signals, ensuring accurate account targeting and engagement at just the right time.

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 43% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Signals Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    20
    Ease of Use
    17
    Lead Generation
    16
    Features
    15
    Customer Engagement
    14
    Cons
    Learning Curve
    11
    Steep Learning Curve
    5
    Learning Difficulty
    4
    Complexity
    3
    Identification Issues
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Signals features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.9
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Signals
    Year Founded
    2018
    HQ Location
    Provo, US
    LinkedIn® Page
    www.linkedin.com
    110 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Signals revolutionizes the way businesses approach sales and marketing efficiency. Signals identifies crucial buying signals, ensuring accurate account targeting and engagement at just the right time.

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 52% Small-Business
  • 43% Mid-Market
Signals Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
20
Ease of Use
17
Lead Generation
16
Features
15
Customer Engagement
14
Cons
Learning Curve
11
Steep Learning Curve
5
Learning Difficulty
4
Complexity
3
Identification Issues
3
Signals features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.9
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Signals
Year Founded
2018
HQ Location
Provo, US
LinkedIn® Page
www.linkedin.com
110 employees on LinkedIn®
(74)4.9 out of 5
15th Easiest To Use in Bot Platforms software
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Entry Level Price:Free
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat).

    Users
    • Founder
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 93% Small-Business
    • 3% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • UChat features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    UChat
    Year Founded
    2020
    HQ Location
    Melbourne, AU
    Twitter
    @UChat_Official
    48 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

UChat is a chatbot platform allow you to reach out customer across all the channesl(Facebook Messenger, Instagram, WhatsApp, Voice, SMS, Google Business Messenger, Slack, Wechat).

Users
  • Founder
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 93% Small-Business
  • 3% Mid-Market
UChat features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
UChat
Year Founded
2020
HQ Location
Melbourne, AU
Twitter
@UChat_Official
48 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
(82)4.6 out of 5
24th Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rulai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Setup
    4
    Customization
    3
    Easy Integrations
    3
    Efficiency
    3
    Cons
    AI Limitations
    1
    Connectivity Issues
    1
    Data Analytics Issues
    1
    Difficult Learning
    1
    Lack of Detail
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rulai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rulai
    Year Founded
    2016
    HQ Location
    Campbell, CA
    Twitter
    @Rulaiinc
    215 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 22% Enterprise
Rulai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Setup
4
Customization
3
Easy Integrations
3
Efficiency
3
Cons
AI Limitations
1
Connectivity Issues
1
Data Analytics Issues
1
Difficult Learning
1
Lack of Detail
1
Rulai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
9.1
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Rulai
Year Founded
2016
HQ Location
Campbell, CA
Twitter
@Rulaiinc
215 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
(21)4.8 out of 5
21st Easiest To Use in Bot Platforms software
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Entry Level Price:$100.00
  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kommunicate is an AI-powered customer service automation platform. The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 90% Small-Business
    • 5% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kommunicate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Setup
    3
    Deployment Ease
    2
    Experience Satisfaction
    2
    24/7 Support
    1
    Cons
    Integration Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kommunicate features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Middletown, US
    Twitter
    @kommunicate
    8 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kommunicate is an AI-powered customer service automation platform. The way customer conversations and support are happening is broken, redundant, and time and cost-inefficient. And Kommunicate aims

Users
No information available
Industries
No information available
Market Segment
  • 90% Small-Business
  • 5% Enterprise
Kommunicate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Setup
3
Deployment Ease
2
Experience Satisfaction
2
24/7 Support
1
Cons
Integration Issues
1
Kommunicate features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Year Founded
2020
HQ Location
Middletown, US
Twitter
@kommunicate
8 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
(29)4.7 out of 5
View top Consulting Services for SAP Conversational AI
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Conversational AI features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    299,880 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    129,051 employees on LinkedIn®
    Ownership
    NYSE:SAP
Product Description
How are these determined?Information
This description is provided by the seller.

Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 28% Mid-Market
SAP Conversational AI features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
299,880 Twitter followers
LinkedIn® Page
www.linkedin.com
129,051 employees on LinkedIn®
Ownership
NYSE:SAP
(50)4.6 out of 5
28th Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ViaSay Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Insights
    1
    Cons
    AI Limitations
    1
    Flow Management
    1
    Learning Curve
    1
    Team Dependency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ViaSay features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,463 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Efficiency
1
Helpful
1
Insights
1
Cons
AI Limitations
1
Flow Management
1
Learning Curve
1
Team Dependency
1
ViaSay features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.9
9.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,463 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(32)4.9 out of 5
22nd Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kindly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Customer Support
    8
    Ease of Use
    8
    Features
    5
    Product Improvement
    5
    Cons
    Complexity
    2
    Difficult Setup
    2
    Learning Curve
    2
    Steep Learning Curve
    2
    Chatbot Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kindly features and usability ratings that predict user satisfaction
    9.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    5.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kindly
    Year Founded
    2016
    HQ Location
    Oslo, NO
    LinkedIn® Page
    www.linkedin.com
    84 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Generative AI-powered AI agents built to automate support. We are one of Europe’s leading premium AI agent providers specializing in the development of artificial intelligence and automation solut

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 41% Small-Business
Kindly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Customer Support
8
Ease of Use
8
Features
5
Product Improvement
5
Cons
Complexity
2
Difficult Setup
2
Learning Curve
2
Steep Learning Curve
2
Chatbot Issues
1
Kindly features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
9.7
Quality of Support
Average: 8.7
5.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Kindly
Year Founded
2016
HQ Location
Oslo, NO
LinkedIn® Page
www.linkedin.com
84 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Our AI bots are enabled with pre-built integrations, contextual understanding, and smart escalation to live agents on the basis of sentiment analysis. From smart ticket triage of customer requests, t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 46% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Enterprise Bot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    3
    Ease of Use
    3
    Helpful
    3
    24/7 Support
    2
    Efficiency
    2
    Cons
    AI Limitations
    2
    Data Inaccuracy
    2
    Expensive
    2
    Account Issues
    1
    Chatbot Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Enterprise Bot features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Zug, CH
    Twitter
    @enterprisebot
    327 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Our AI bots are enabled with pre-built integrations, contextual understanding, and smart escalation to live agents on the basis of sentiment analysis. From smart ticket triage of customer requests, t

Users
No information available
Industries
No information available
Market Segment
  • 46% Enterprise
  • 23% Mid-Market
Enterprise Bot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
3
Ease of Use
3
Helpful
3
24/7 Support
2
Efficiency
2
Cons
AI Limitations
2
Data Inaccuracy
2
Expensive
2
Account Issues
1
Chatbot Issues
1
Enterprise Bot features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Year Founded
2016
HQ Location
Zug, CH
Twitter
@enterprisebot
327 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Scale up your business using Convy AI, the artificial intelligence that acts like a human helping enterprises to better interact with their clients and agents to be focused on the value added transact

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Convy AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    AI Integration
    3
    Automation
    2
    Customer Support
    2
    Training
    2
    Cons
    Understanding Issues
    3
    Learning Curve
    2
    Time-Consuming
    2
    Bot Functionality
    1
    Complex Workflows
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Convy AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Eudata
    Year Founded
    2006
    HQ Location
    Milan, IT
    LinkedIn® Page
    www.linkedin.com
    61 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Scale up your business using Convy AI, the artificial intelligence that acts like a human helping enterprises to better interact with their clients and agents to be focused on the value added transact

Users
No information available
Industries
No information available
Market Segment
  • 40% Mid-Market
  • 30% Enterprise
Convy AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
AI Integration
3
Automation
2
Customer Support
2
Training
2
Cons
Understanding Issues
3
Learning Curve
2
Time-Consuming
2
Bot Functionality
1
Complex Workflows
1
Convy AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Eudata
Year Founded
2006
HQ Location
Milan, IT
LinkedIn® Page
www.linkedin.com
61 employees on LinkedIn®
(93)4.6 out of 5
Optimized for quick response
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution allows businesses to engage wi

    Users
    No information available
    Industries
    • Computer Software
    • Health, Wellness and Fitness
    Market Segment
    • 49% Mid-Market
    • 29% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sendbird Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    49
    Customer Support
    33
    Features
    30
    Easy Integrations
    18
    Helpful
    18
    Cons
    Expensive
    14
    Cost
    13
    Missing Features
    11
    Cost Limitations
    9
    Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sendbird features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    6.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sendbird
    Company Website
    Year Founded
    2013
    HQ Location
    San Mateo, California
    Twitter
    @SendBird
    4,808 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    280 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sendbird is an omnichannel AI agent platform designed to enhance customer experience by facilitating autonomous support and sales conversations. This innovative solution allows businesses to engage wi

Users
No information available
Industries
  • Computer Software
  • Health, Wellness and Fitness
Market Segment
  • 49% Mid-Market
  • 29% Small-Business
Sendbird Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
49
Customer Support
33
Features
30
Easy Integrations
18
Helpful
18
Cons
Expensive
14
Cost
13
Missing Features
11
Cost Limitations
9
Learning Curve
9
Sendbird features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 8.7
6.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Sendbird
Company Website
Year Founded
2013
HQ Location
San Mateo, California
Twitter
@SendBird
4,808 Twitter followers
LinkedIn® Page
www.linkedin.com
280 employees on LinkedIn®
(34)4.6 out of 5
20th Easiest To Use in Bot Platforms software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ideta helps companies build their own chatbots, voicebots or callbots, by providing them with a powerful, yet easy to use software. It makes it easy for non-developers to create their chatbot withou

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Computer Software
    Market Segment
    • 94% Small-Business
    • 3% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IDETA features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IDETA
    Year Founded
    2017
    HQ Location
    Paris
    Twitter
    @Ideta_Fr
    226 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ideta helps companies build their own chatbots, voicebots or callbots, by providing them with a powerful, yet easy to use software. It makes it easy for non-developers to create their chatbot withou

Users
No information available
Industries
  • Marketing and Advertising
  • Computer Software
Market Segment
  • 94% Small-Business
  • 3% Mid-Market
IDETA features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
IDETA
Year Founded
2017
HQ Location
Paris
Twitter
@Ideta_Fr
226 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(25)4.6 out of 5
25th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 36% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • MindBehind features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Istanbul, Maslak
    Twitter
    @mindbehindcom
    119 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

MindBehind is a conversational A.I management platform, helps non-technical teams to build, launch and growth their chatbots and virtual assistants in a single platform. MindBehind supplies brands of

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 36% Small-Business
MindBehind features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.1
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
Istanbul, Maslak
Twitter
@mindbehindcom
119 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 52% Small-Business
    • 31% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • EnableX Programmable Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Easy Integration
    16
    Easy Integrations
    13
    Easy Setup
    13
    Video Conferencing
    13
    Cons
    Poor Documentation
    9
    Limited Features
    8
    Limited Customization
    6
    Missing Features
    5
    User Interface
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • EnableX Programmable Cloud features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    EnableX
    Year Founded
    2017
    HQ Location
    Singapore
    Twitter
    @EnablexIo
    115 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    60 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

EnableX Programmable Cloud, a leader in omnichannel communications, enables brands to create meaningful customer engagement at scale—without the complexity of telecom infrastructure. Our carrier-grade

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 52% Small-Business
  • 31% Mid-Market
EnableX Programmable Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Easy Integration
16
Easy Integrations
13
Easy Setup
13
Video Conferencing
13
Cons
Poor Documentation
9
Limited Features
8
Limited Customization
6
Missing Features
5
User Interface
5
EnableX Programmable Cloud features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
8.9
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
EnableX
Year Founded
2017
HQ Location
Singapore
Twitter
@EnablexIo
115 Twitter followers
LinkedIn® Page
www.linkedin.com
60 employees on LinkedIn®
(46)4.6 out of 5
31st Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spectrm is the leading conversational marketing platform for consumer brands to instantly engage their audience on the world's largest messaging channels. Marketers use Spectrm to design custom chatbo

    Users
    No information available
    Industries
    • Automotive
    • Marketing and Advertising
    Market Segment
    • 43% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spectrm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Helpful
    1
    Cons
    Not Intuitive
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spectrm features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Berlin, Berlin
    Twitter
    @Spectrm_
    427 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spectrm is the leading conversational marketing platform for consumer brands to instantly engage their audience on the world's largest messaging channels. Marketers use Spectrm to design custom chatbo

Users
No information available
Industries
  • Automotive
  • Marketing and Advertising
Market Segment
  • 43% Mid-Market
  • 30% Enterprise
Spectrm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Helpful
1
Cons
Not Intuitive
1
Update Issues
1
Spectrm features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
9.5
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
Berlin, Berlin
Twitter
@Spectrm_
427 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(106)4.4 out of 5
33rd Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 39% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • yellow.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    11
    Ease of Use
    11
    Integrations
    11
    Chatbots
    10
    Easy Integrations
    9
    Cons
    Steep Learning Curve
    7
    Learning Curve
    6
    Integration Issues
    4
    Poor Customer Support
    4
    AI Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • yellow.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,509 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    951 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 39% Small-Business
  • 32% Mid-Market
yellow.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
11
Ease of Use
11
Integrations
11
Chatbots
10
Easy Integrations
9
Cons
Steep Learning Curve
7
Learning Curve
6
Integration Issues
4
Poor Customer Support
4
AI Limitations
3
yellow.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.4
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,509 Twitter followers
LinkedIn® Page
www.linkedin.com
951 employees on LinkedIn®
(93)4.6 out of 5
38th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Education Management
    Market Segment
    • 67% Small-Business
    • 29% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • WotNot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    17
    Helpful
    16
    Features
    14
    Integrations
    12
    Cons
    Integration Issues
    4
    Lack of Integrations
    4
    Limited Features
    3
    Missing Features
    3
    Cost
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • WotNot features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    WotNot
    Year Founded
    2018
    HQ Location
    Ahmedabad, Gujarat
    Twitter
    @wotnot
    2 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

WotNot automates your customer interactions at scale with chatbots. Solve business challenges like getting more leads, booking more appointments, scaling your customer support with cutting-edge chatbo

Users
No information available
Industries
  • Marketing and Advertising
  • Education Management
Market Segment
  • 67% Small-Business
  • 29% Mid-Market
WotNot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
17
Helpful
16
Features
14
Integrations
12
Cons
Integration Issues
4
Lack of Integrations
4
Limited Features
3
Missing Features
3
Cost
2
WotNot features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
WotNot
Year Founded
2018
HQ Location
Ahmedabad, Gujarat
Twitter
@wotnot
2 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration pl

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 53% Small-Business
    • 41% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Teneo.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    2
    Chatbot Development
    2
    Customer Support
    2
    Customization
    2
    Easy Integrations
    2
    Cons
    Complexity
    1
    Complex Usability
    1
    Data Management
    1
    Expensive
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Teneo.ai features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Teneo.ai
    Year Founded
    2000
    HQ Location
    Stockholm, SE
    Twitter
    @teneo_ai
    2,629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    71 employees on LinkedIn®
    Ownership
    STO: ASAI
Product Description
How are these determined?Information
This description is provided by the seller.

Teneo.AI enables you to automate any CCaaS to provide the most accurate customer service experience available on the market with Generative AI and Conversational AI. Teneo is an AI orchestration pl

Users
No information available
Industries
No information available
Market Segment
  • 53% Small-Business
  • 41% Enterprise
Teneo.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
2
Chatbot Development
2
Customer Support
2
Customization
2
Easy Integrations
2
Cons
Complexity
1
Complex Usability
1
Data Management
1
Expensive
1
Learning Curve
1
Teneo.ai features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
9.1
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Teneo.ai
Year Founded
2000
HQ Location
Stockholm, SE
Twitter
@teneo_ai
2,629 Twitter followers
LinkedIn® Page
www.linkedin.com
71 employees on LinkedIn®
Ownership
STO: ASAI
(42)4.3 out of 5
39th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for hig

    Users
    No information available
    Industries
    • Higher Education
    Market Segment
    • 38% Mid-Market
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IvyQuantum Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    21
    Customer Support
    18
    Helpful
    13
    Features
    6
    Easy Implementation
    5
    Cons
    AI Limitations
    8
    Learning Curve
    7
    Bot Functionality
    6
    Chat Issues
    4
    Difficult Learning
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IvyQuantum features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    6.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ivy.ai
    Year Founded
    2016
    HQ Location
    Raleigh, US
    Twitter
    @ivychatbot
    202 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    15 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Ivy.ai transcends the chatbot landscape as a scalable, AI-powered communication platform revolutionizing customer support. As the industry leader, Ivy offers high-IQ chatbot solutions tailored for hig

Users
No information available
Industries
  • Higher Education
Market Segment
  • 38% Mid-Market
  • 31% Small-Business
IvyQuantum Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
21
Customer Support
18
Helpful
13
Features
6
Easy Implementation
5
Cons
AI Limitations
8
Learning Curve
7
Bot Functionality
6
Chat Issues
4
Difficult Learning
4
IvyQuantum features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 8.7
6.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Ivy.ai
Year Founded
2016
HQ Location
Raleigh, US
Twitter
@ivychatbot
202 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SnatchBot is a bot builder platform designed to add multi-channel messaging to any system.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 67% Mid-Market
    • 24% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SnatchBot features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.8
    Ease of Use
    Average: 8.9
    9.8
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SnatchBot
    Year Founded
    2015
    HQ Location
    Hertzlia Pituach, IL
    Twitter
    @snatch_bot
    28,921 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SnatchBot is a bot builder platform designed to add multi-channel messaging to any system.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 67% Mid-Market
  • 24% Small-Business
SnatchBot features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.8
Ease of Use
Average: 8.9
9.8
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
SnatchBot
Year Founded
2015
HQ Location
Hertzlia Pituach, IL
Twitter
@snatch_bot
28,921 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
(15)4.3 out of 5
32nd Easiest To Use in Bot Platforms software
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Thoughtly helps businesses build and deploy human-like AI voice agents that integrate with your entire tech stack.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Thoughtly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    AI Integration
    6
    Features
    3
    Innovation
    3
    User Interface
    3
    Cons
    Delayed Response
    2
    Learning Curve
    2
    Missing Features
    2
    Bug Issues
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Thoughtly features and usability ratings that predict user satisfaction
    8.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Ease of Use
    Average: 8.9
    6.5
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Thoughtly
    Year Founded
    2023
    HQ Location
    New York City, US
    Twitter
    @thoughtlyai
    1,823 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    14 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Thoughtly helps businesses build and deploy human-like AI voice agents that integrate with your entire tech stack.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 100% Small-Business
Thoughtly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
AI Integration
6
Features
3
Innovation
3
User Interface
3
Cons
Delayed Response
2
Learning Curve
2
Missing Features
2
Bug Issues
1
Poor Customer Support
1
Thoughtly features and usability ratings that predict user satisfaction
8.0
Has the product been a good partner in doing business?
Average: 9.0
7.9
Ease of Use
Average: 8.9
6.5
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Thoughtly
Year Founded
2023
HQ Location
New York City, US
Twitter
@thoughtlyai
1,823 Twitter followers
LinkedIn® Page
www.linkedin.com
14 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Microsoft Bot Framework provides tools needed to build and connect intelligent bots that interact naturally.

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Azure AI Bot Service features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    9.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Microsoft Bot Framework provides tools needed to build and connect intelligent bots that interact naturally.

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Azure AI Bot Service features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
8.7
Quality of Support
Average: 8.7
9.5
AI Text Generation
Average: 8.5
Seller Details
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Certainly Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Technology
    3
    Automation
    3
    Easy Integrations
    3
    Integrations
    3
    AI Integration
    2
    Cons
    AI Limitations
    2
    Chatbot Limitations
    1
    Data Analytics Issues
    1
    Data Management
    1
    Developer Dependency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Certainly features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Ease of Use
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Certainly
    Year Founded
    2017
    HQ Location
    Copenhagen , Capital Region
    Twitter
    @Certainly_io
    166 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    27 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Certainly is on a mission to help businesses build incredible user experiences for ecommerce, replacing clicks with conversations. The Certainly Conversational AI software connects seamlessly across

Users
No information available
Industries
No information available
Market Segment
  • 55% Mid-Market
  • 36% Small-Business
Certainly Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Technology
3
Automation
3
Easy Integrations
3
Integrations
3
AI Integration
2
Cons
AI Limitations
2
Chatbot Limitations
1
Data Analytics Issues
1
Data Management
1
Developer Dependency
1
Certainly features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
7.9
Ease of Use
Average: 8.9
9.6
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Certainly
Year Founded
2017
HQ Location
Copenhagen , Capital Region
Twitter
@Certainly_io
166 Twitter followers
LinkedIn® Page
www.linkedin.com
27 employees on LinkedIn®
(11)4.7 out of 5
View top Consulting Services for Enterprise Chatbot Platform
Save to My Lists
Entry Level Price:Starting at $600.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    An easy-to-use platform that helps brands develop smart chatbots to attract and retain customers. With this platform, you can automate and scale consumer interactions on the most popular messaging cha

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 91% Small-Business
    • 9% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Enterprise Chatbot Platform features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BotsCrew
    Year Founded
    2016
    HQ Location
    London, UK
    Twitter
    @Bots_Crew
    337 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

An easy-to-use platform that helps brands develop smart chatbots to attract and retain customers. With this platform, you can automate and scale consumer interactions on the most popular messaging cha

Users
No information available
Industries
No information available
Market Segment
  • 91% Small-Business
  • 9% Mid-Market
Enterprise Chatbot Platform features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
BotsCrew
Year Founded
2016
HQ Location
London, UK
Twitter
@Bots_Crew
337 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
Entry Level Price:$49.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsify is AI enabled live chat solution for businesses, so you can delight your customers and improve your sales. It enables you to engage your visitors in real-time, send personalized messages, and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 64% Small-Business
    • 18% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Botsify features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.9
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    9.2
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Botsify
    Year Founded
    2016
    HQ Location
    Karachi, PK
    Twitter
    @botsify_app
    870 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsify is AI enabled live chat solution for businesses, so you can delight your customers and improve your sales. It enables you to engage your visitors in real-time, send personalized messages, and

Users
No information available
Industries
No information available
Market Segment
  • 64% Small-Business
  • 18% Enterprise
Botsify features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
7.9
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
9.2
AI Text Generation
Average: 8.5
Seller Details
Seller
Botsify
Year Founded
2016
HQ Location
Karachi, PK
Twitter
@botsify_app
870 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scal

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 82% Small-Business
    • 18% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rasa Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Integration
    2
    Ease of Use
    2
    Features
    2
    Innovation
    2
    Artificial Intelligence
    1
    Cons
    Complexity
    2
    AI Limitations
    1
    Difficult Navigation
    1
    Feature Complexity
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rasa features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    7.2
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rasa
    Year Founded
    2016
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    141 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rasa is the leader in generative conversational AI, empowering enterprises to optimize customer service processes and reduce costs by enabling next-level AI assistant development and operation at scal

Users
No information available
Industries
No information available
Market Segment
  • 82% Small-Business
  • 18% Enterprise
Rasa Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Integration
2
Ease of Use
2
Features
2
Innovation
2
Artificial Intelligence
1
Cons
Complexity
2
AI Limitations
1
Difficult Navigation
1
Feature Complexity
1
Limited Features
1
Rasa features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
7.2
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Rasa
Year Founded
2016
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
141 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    CBOT started its journey by investing in R&D in AI technologies and became a leading conversational AI company with its 100% technology ownership, holistic product, and enterprise-level customer b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 36% Enterprise
    • 36% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • CBOT features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    CBOT
    Year Founded
    2017
    HQ Location
    Istanbul, Istanbul
    Twitter
    @cbot_ai
    1,293 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

CBOT started its journey by investing in R&D in AI technologies and became a leading conversational AI company with its 100% technology ownership, holistic product, and enterprise-level customer b

Users
No information available
Industries
No information available
Market Segment
  • 36% Enterprise
  • 36% Mid-Market
CBOT features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
CBOT
Year Founded
2017
HQ Location
Istanbul, Istanbul
Twitter
@cbot_ai
1,293 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Online chatbot platform that lets businesses design, develop and train chatbots visually for Messenger and Websites.

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 75% Small-Business
    • 25% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BotStar features and usability ratings that predict user satisfaction
    6.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    7.9
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BotStar
    Year Founded
    2017
    HQ Location
    Singapore, SG
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Online chatbot platform that lets businesses design, develop and train chatbots visually for Messenger and Websites.

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 75% Small-Business
  • 25% Mid-Market
BotStar features and usability ratings that predict user satisfaction
6.9
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
7.9
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
BotStar
Year Founded
2017
HQ Location
Singapore, SG
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Chatfuel is an advanced messaging platform for automating business communication. Channels: - Social media: WhatsApp, Facebook Messenger, and Instagram; - Website: WhatsApp and Facebook chat buttons

    Users
    No information available
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 84% Small-Business
    • 13% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Chatfuel Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Affordable
    1
    Automation
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Setup
    1
    Cons
    Expensive
    1
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Chatfuel features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2015
    HQ Location
    San Francisco, CA
    Twitter
    @chatfuel
    25,466 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    41 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Chatfuel is an advanced messaging platform for automating business communication. Channels: - Social media: WhatsApp, Facebook Messenger, and Instagram; - Website: WhatsApp and Facebook chat buttons

Users
No information available
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 84% Small-Business
  • 13% Mid-Market
Chatfuel Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Affordable
1
Automation
1
Ease of Use
1
Easy Creation
1
Easy Setup
1
Cons
Expensive
1
Poor Customer Support
1
Chatfuel features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
8.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2015
HQ Location
San Francisco, CA
Twitter
@chatfuel
25,466 Twitter followers
LinkedIn® Page
www.linkedin.com
41 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 33% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Engagely.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Knowledge Base
    1
    Response Time
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Engagely.ai features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.5
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2012
    HQ Location
    Watford
    Twitter
    @engagelyai
    58 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    58 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

engagely.ai is an award-winning conversational customer engagement platform recognized by the Economic Times as the best tech brand in cognitive decision making forte. The multilingual conversational

Users
No information available
Industries
No information available
Market Segment
  • 33% Mid-Market
  • 33% Small-Business
Engagely.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Efficiency
1
Helpful
1
Knowledge Base
1
Response Time
1
Cons
This product has not yet received any negative sentiments.
Engagely.ai features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.5
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2012
HQ Location
Watford
Twitter
@engagelyai
58 Twitter followers
LinkedIn® Page
www.linkedin.com
58 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 41% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Flow.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Integrations
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flow.ai features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flow.ai
    Year Founded
    2016
    HQ Location
    Tilburg, NB
    Twitter
    @theflowai
    362 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like Messenger, WhatsApp, Web Widget, Telegram, Voice and more in over 100+ languages.

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 41% Small-Business
Flow.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
1
Ease of Use
1
Easy Creation
1
Easy Integrations
1
Cons
Expensive
1
Flow.ai features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Flow.ai
Year Founded
2016
HQ Location
Tilburg, NB
Twitter
@theflowai
362 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Manybot is platform for businesses and professionals to create messenger apps without coding.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Manybot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Cons
    Poor Customer Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Manybot features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.9
    5.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Manybot
    HQ Location
    Lisbon, Portugal
    Twitter
    @ManybotIO
    245 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Manybot is platform for businesses and professionals to create messenger apps without coding.

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
Manybot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Cons
Poor Customer Support
1
Manybot features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.9
5.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Manybot
HQ Location
Lisbon, Portugal
Twitter
@ManybotIO
245 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    TextIt is a multi-platform messaging and voice bot builder tool, to engage anyone, anywhere.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TextIt features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.3
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TextIt
    Year Founded
    2013
    HQ Location
    Kigali, RW
    Twitter
    @textitin
    469 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

TextIt is a multi-platform messaging and voice bot builder tool, to engage anyone, anywhere.

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
TextIt features and usability ratings that predict user satisfaction
0.0
No information available
8.3
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
TextIt
Year Founded
2013
HQ Location
Kigali, RW
Twitter
@textitin
469 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Floatbot.AI is a Conversational AI Agent and Copilot platform with human-in-the-loop capabilities. Designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefi

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 58% Small-Business
    • 42% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Floatbot Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Implementation
    3
    Intuitive
    3
    User Interface
    3
    24/7 Support
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Floatbot features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Floatbot
    Year Founded
    2020
    HQ Location
    Milpitas , California
    Twitter
    @floatbot
    1,791 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    44 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Floatbot.AI is a Conversational AI Agent and Copilot platform with human-in-the-loop capabilities. Designed to supercharge operations in Insurance, Collections, Lending, Banking, and BPOs. From redefi

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 58% Small-Business
  • 42% Mid-Market
Floatbot Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Implementation
3
Intuitive
3
User Interface
3
24/7 Support
2
Cons
This product has not yet received any negative sentiments.
Floatbot features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Floatbot
Year Founded
2020
HQ Location
Milpitas , California
Twitter
@floatbot
1,791 Twitter followers
LinkedIn® Page
www.linkedin.com
44 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    All-in-one lead generation & sales acceleration platform that helps automate your customer acquisition with data-driven experiments, making failure impossible.

    Users
    • Director
    • CEO
    Industries
    • Marketing and Advertising
    • Information Technology and Services
    Market Segment
    • 86% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • bant.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    1
    Interface Ease
    1
    Reporting
    1
    User Interface
    1
    Cons
    Complexity
    1
    Complex Workflows
    1
    Data Management
    1
    Email Integration Issues
    1
    Inadequate Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • bant.io features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Bant.io
    Year Founded
    2015
    HQ Location
    London
    Twitter
    @bant_io
    1,195 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

All-in-one lead generation & sales acceleration platform that helps automate your customer acquisition with data-driven experiments, making failure impossible.

Users
  • Director
  • CEO
Industries
  • Marketing and Advertising
  • Information Technology and Services
Market Segment
  • 86% Small-Business
  • 11% Mid-Market
bant.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
1
Interface Ease
1
Reporting
1
User Interface
1
Cons
Complexity
1
Complex Workflows
1
Data Management
1
Email Integration Issues
1
Inadequate Reporting
1
bant.io features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
9.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Bant.io
Year Founded
2015
HQ Location
London
Twitter
@bant_io
1,195 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 94% Small-Business
    • 6% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Joonbot Chatbot Builder Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Drag and Drop
    1
    Ease of Use
    1
    Easy Creation
    1
    Easy Setup
    1
    Cons
    Delayed Response
    1
    Expensive
    1
    Poor Customer Support
    1
    Poor Response
    1
    Subscription Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Arnica
    Year Founded
    2021
    HQ Location
    Alpharetta, Georgia
    Twitter
    @arnicaio
    117 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    52 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Joonbot is a no-code and easy-to-use chatbot builder to boost your conversions. With Joonbot, you can guide, collect and push information to your audience in no time. Some use cases: Get more qualifie

Users
No information available
Industries
No information available
Market Segment
  • 94% Small-Business
  • 6% Mid-Market
Joonbot Chatbot Builder Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Drag and Drop
1
Ease of Use
1
Easy Creation
1
Easy Setup
1
Cons
Delayed Response
1
Expensive
1
Poor Customer Support
1
Poor Response
1
Subscription Issues
1
Joonbot Chatbot Builder features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.9
9.1
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Arnica
Year Founded
2021
HQ Location
Alpharetta, Georgia
Twitter
@arnicaio
117 Twitter followers
LinkedIn® Page
www.linkedin.com
52 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    What is Botbiz? "Botbiz is a comprehensive platform designed to help businesses communicate effectively with their customers using WhatsApp. With Botbiz, businesses can easily import their contacts an

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Botbiz Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Chatbot Development
    3
    Customer Support
    3
    Features
    3
    24/7 Support
    2
    Cons
    Integration Issues
    3
    Delayed Response
    2
    Expensive
    2
    Slow Loading
    2
    Difficult Setup
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Botbiz features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.9
    7.4
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2022
    HQ Location
    Pune, IN
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

What is Botbiz? "Botbiz is a comprehensive platform designed to help businesses communicate effectively with their customers using WhatsApp. With Botbiz, businesses can easily import their contacts an

Users
No information available
Industries
No information available
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
Botbiz Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Chatbot Development
3
Customer Support
3
Features
3
24/7 Support
2
Cons
Integration Issues
3
Delayed Response
2
Expensive
2
Slow Loading
2
Difficult Setup
1
Botbiz features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.9
7.4
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Year Founded
2022
HQ Location
Pune, IN
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer s

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 31% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cognigy.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Chatbot Development
    2
    Efficiency
    2
    Features
    2
    Analytics
    1
    Cons
    Limited Features
    2
    Bot Functionality
    1
    Chat Management
    1
    Complex Workflows
    1
    Data Analytics Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cognigy.AI features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Ease of Use
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Düsseldorf, North Rhine-Westphalia
    Twitter
    @cognigy
    884 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    269 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Cognigy is revolutionizing the customer service industry by providing the most cutting-edge AI workforce on the market. Its award-winning solution empowers businesses to deliver exceptional customer s

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 31% Small-Business
Cognigy.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Chatbot Development
2
Efficiency
2
Features
2
Analytics
1
Cons
Limited Features
2
Bot Functionality
1
Chat Management
1
Complex Workflows
1
Data Analytics Issues
1
Cognigy.AI features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.6
Ease of Use
Average: 8.9
9.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
Düsseldorf, North Rhine-Westphalia
Twitter
@cognigy
884 Twitter followers
LinkedIn® Page
www.linkedin.com
269 employees on LinkedIn®
(14)4.2 out of 5
Optimized for quick response
Save to My Lists
Entry Level Price:Starting at $500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM® watsonx™ Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. Join us at IBM TechXchange 2025 to explore thi

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 43% Mid-Market
    • 36% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM watsonx Orchestrate Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    8
    Easy Integrations
    6
    AI Integration
    5
    Integrations
    4
    Tools
    4
    Cons
    Learning Curve
    5
    Complexity
    2
    Complex Usability
    2
    Missing Features
    2
    Understanding Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM watsonx Orchestrate features and usability ratings that predict user satisfaction
    8.8
    Has the product been a good partner in doing business?
    Average: 9.0
    8.2
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    7.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Company Website
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    709,764 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    331,391 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

IBM® watsonx™ Orchestrate® puts AI to work for automating complex workflows and processes at scale, without changing your existing systems and tools. Join us at IBM TechXchange 2025 to explore thi

Users
No information available
Industries
No information available
Market Segment
  • 43% Mid-Market
  • 36% Small-Business
IBM watsonx Orchestrate Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
8
Easy Integrations
6
AI Integration
5
Integrations
4
Tools
4
Cons
Learning Curve
5
Complexity
2
Complex Usability
2
Missing Features
2
Understanding Issues
2
IBM watsonx Orchestrate features and usability ratings that predict user satisfaction
8.8
Has the product been a good partner in doing business?
Average: 9.0
8.2
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
7.5
AI Text Generation
Average: 8.5
Seller Details
Seller
IBM
Company Website
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
709,764 Twitter followers
LinkedIn® Page
www.linkedin.com
331,391 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Relevance AI is the home of the AI workforce: where anyone can build and recruit teams of AI agents to complete tasks on autopilot. Our no-code platform is built for ops teams, no technical backgr

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 88% Small-Business
    • 12% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Relevance AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    11
    Efficiency
    8
    AI Integration
    7
    Features
    7
    Useful
    7
    Cons
    Cost
    4
    Expensive
    4
    Interface Complexity
    3
    Customization Difficulty
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Relevance AI features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2020
    HQ Location
    Sydney, Australia
    Twitter
    @RelevanceAI_
    3,354 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    90 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Relevance AI is the home of the AI workforce: where anyone can build and recruit teams of AI agents to complete tasks on autopilot. Our no-code platform is built for ops teams, no technical backgr

Users
No information available
Industries
  • Computer Software
Market Segment
  • 88% Small-Business
  • 12% Mid-Market
Relevance AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
11
Efficiency
8
AI Integration
7
Features
7
Useful
7
Cons
Cost
4
Expensive
4
Interface Complexity
3
Customization Difficulty
2
Learning Curve
2
Relevance AI features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.9
9.0
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Year Founded
2020
HQ Location
Sydney, Australia
Twitter
@RelevanceAI_
3,354 Twitter followers
LinkedIn® Page
www.linkedin.com
90 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 44% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Sierra Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Customer Support
    3
    User Interface
    2
    AI Integration
    1
    Bot Customization
    1
    Cons
    Difficult Learning
    2
    Steep Learning Curve
    2
    Bot Functionality
    1
    Bug Issues
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Sierra features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    4.2
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Sierra
    Year Founded
    2023
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    253 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Sierra is the conversational AI platform for businesses. We enable every company to elevate their customer experience with AI.

Users
No information available
Industries
No information available
Market Segment
  • 44% Mid-Market
  • 33% Small-Business
Sierra Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Customer Support
3
User Interface
2
AI Integration
1
Bot Customization
1
Cons
Difficult Learning
2
Steep Learning Curve
2
Bot Functionality
1
Bug Issues
1
Expensive
1
Sierra features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 8.7
4.2
AI Text Generation
Average: 8.5
Seller Details
Seller
Sierra
Year Founded
2023
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
253 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Walkie is an easy to use software to write and test bot dialogues.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 56% Small-Business
    • 33% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Walkie Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    Communication Efficiency
    2
    Customer Success
    1
    Efficiency Improvement
    1
    Cons
    Limited Access
    1
    Notification Issues
    1
    Poor Interface Design
    1
    Spam Notifications
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Walkie features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Walkie
    HQ Location
    Frankfurt, Germany
    Twitter
    @walkiebotco
    143 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Walkie is an easy to use software to write and test bot dialogues.

Users
No information available
Industries
No information available
Market Segment
  • 56% Small-Business
  • 33% Mid-Market
Walkie Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
Communication Efficiency
2
Customer Success
1
Efficiency Improvement
1
Cons
Limited Access
1
Notification Issues
1
Poor Interface Design
1
Spam Notifications
1
Walkie features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Walkie
HQ Location
Frankfurt, Germany
Twitter
@walkiebotco
143 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    YCloud is a leading WhatsApp business service provider, dedicated to helping businesses grow their businesses by leveraging WhatsApp, the world's most popular social app. Our core strength lies in ou

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 78% Small-Business
    • 22% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • YCloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Analytics
    2
    Customer Engagement
    2
    Ease of Use
    2
    Features
    2
    Messaging
    2
    Cons
    Data Analytics Issues
    1
    Downtime Issues
    1
    Error Issues
    1
    Inadequate Reporting
    1
    Limited Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • YCloud features and usability ratings that predict user satisfaction
    9.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.3
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    YCloud
    HQ Location
    N/A
    Twitter
    @YCloud_Service
    19 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

YCloud is a leading WhatsApp business service provider, dedicated to helping businesses grow their businesses by leveraging WhatsApp, the world's most popular social app. Our core strength lies in ou

Users
No information available
Industries
No information available
Market Segment
  • 78% Small-Business
  • 22% Mid-Market
YCloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Analytics
2
Customer Engagement
2
Ease of Use
2
Features
2
Messaging
2
Cons
Data Analytics Issues
1
Downtime Issues
1
Error Issues
1
Inadequate Reporting
1
Limited Features
1
YCloud features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.3
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
YCloud
HQ Location
N/A
Twitter
@YCloud_Service
19 Twitter followers
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased effici

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • botsplash Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    Easy Implementation
    2
    Chatbot Development
    1
    Conversations Management
    1
    Easy Creation
    1
    Cons
    Difficult Learning
    1
    Learning Curve
    1
    Limited Access
    1
    Limited Language Support
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • botsplash features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    botsplash
    Year Founded
    2017
    HQ Location
    Charlotte, North Carolina
    Twitter
    @botsplash_
    237 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased effici

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
botsplash Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
Easy Implementation
2
Chatbot Development
1
Conversations Management
1
Easy Creation
1
Cons
Difficult Learning
1
Learning Curve
1
Limited Access
1
Limited Language Support
1
botsplash features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
botsplash
Year Founded
2017
HQ Location
Charlotte, North Carolina
Twitter
@botsplash_
237 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 96% Small-Business
    • 4% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Lindy Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Time-saving
    6
    Efficiency
    4
    Automation
    3
    Integrations
    3
    Cons
    Expensive
    4
    High Subscription Cost
    4
    Bug Issues
    1
    Integration Issues
    1
    Limited Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Lindy features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    9.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Lindy
    Year Founded
    2023
    HQ Location
    San Francisco
    Twitter
    @getlindy
    20,243 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    40 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lindy is an AI workflow automation platform that helps businesses streamline operations by handling repetitive tasks at scale. With Lindy, you can build AI agents—without writing a single line of code

Users
No information available
Industries
No information available
Market Segment
  • 96% Small-Business
  • 4% Enterprise
Lindy Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Time-saving
6
Efficiency
4
Automation
3
Integrations
3
Cons
Expensive
4
High Subscription Cost
4
Bug Issues
1
Integration Issues
1
Limited Integration
1
Lindy features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
9.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Lindy
Year Founded
2023
HQ Location
San Francisco
Twitter
@getlindy
20,243 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
(10)4.6 out of 5
View top Consulting Services for Oracle Digital Assistant Cloud
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural l

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Mid-Market
    • 40% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Oracle Digital Assistant Cloud Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    3
    NLP Capabilities
    3
    Customer Support
    2
    Easy Implementation
    2
    Automation
    1
    Cons
    Expensive
    2
    Learning Curve
    2
    Difficult Setup
    1
    Poor Documentation
    1
    Steep Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Oracle Digital Assistant Cloud features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Oracle
    Year Founded
    1977
    HQ Location
    Austin, TX
    Twitter
    @Oracle
    822,135 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    204,855 employees on LinkedIn®
    Ownership
    NYSE:ORCL
Product Description
How are these determined?Information
This description is provided by the seller.

Oracle Digital Assistant provides the platform and tools to easily build AI-powered assistants that connect to your backend applications. A digital assistant uses artificial intelligence for natural l

Users
No information available
Industries
No information available
Market Segment
  • 40% Mid-Market
  • 40% Small-Business
Oracle Digital Assistant Cloud Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
3
NLP Capabilities
3
Customer Support
2
Easy Implementation
2
Automation
1
Cons
Expensive
2
Learning Curve
2
Difficult Setup
1
Poor Documentation
1
Steep Learning Curve
1
Oracle Digital Assistant Cloud features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Oracle
Year Founded
1977
HQ Location
Austin, TX
Twitter
@Oracle
822,135 Twitter followers
LinkedIn® Page
www.linkedin.com
204,855 employees on LinkedIn®
Ownership
NYSE:ORCL
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flow XO for Chat is our feature-rich chatbot platform that allows anyone to create code-free online chatbots (bots) quickly and easily.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Flow XO for Chat Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Easy Creation
    2
    24/7 Support
    1
    Chatbot Development
    1
    Data Analytics
    1
    Ease of Use
    1
    Cons
    Delayed Response
    2
    Slow Loading
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flow XO for Chat features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flowxo
    Year Founded
    2020
    HQ Location
    New York
    Twitter
    @FlowXO
    2,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flow XO for Chat is our feature-rich chatbot platform that allows anyone to create code-free online chatbots (bots) quickly and easily.

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 33% Small-Business
Flow XO for Chat Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Easy Creation
2
24/7 Support
1
Chatbot Development
1
Data Analytics
1
Ease of Use
1
Cons
Delayed Response
2
Slow Loading
1
Flow XO for Chat features and usability ratings that predict user satisfaction
0.0
No information available
8.9
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Flowxo
Year Founded
2020
HQ Location
New York
Twitter
@FlowXO
2,218 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create and manage intelligent and multi-channel chatbot

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 17% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Xenioo Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    4
    API Integration
    2
    Chatbot Development
    2
    Easy Creation
    2
    24/7 Support
    1
    Cons
    Difficult Learning
    2
    Limited Customization
    2
    Bug Issues
    1
    Complexity
    1
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Xenioo features and usability ratings that predict user satisfaction
    1.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    9.4
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Xenioo
    Year Founded
    2017
    HQ Location
    Lecco, IT
    Twitter
    @xenioobot
    47 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create and manage intelligent and multi-channel chatbot

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 17% Enterprise
Xenioo Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
4
API Integration
2
Chatbot Development
2
Easy Creation
2
24/7 Support
1
Cons
Difficult Learning
2
Limited Customization
2
Bug Issues
1
Complexity
1
Expensive
1
Xenioo features and usability ratings that predict user satisfaction
1.7
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
9.4
AI Text Generation
Average: 8.5
Seller Details
Seller
Xenioo
Year Founded
2017
HQ Location
Lecco, IT
Twitter
@xenioobot
47 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Create your auto-reply chatbot on Facebook Messenger and LINE in 15 minutes, no coding required. Customer support bot builder, Auto-reply marketing campaign, chatbot CRM & conversation analytics,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 83% Small-Business
    • 17% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • YOCTOL.AI Creator features and usability ratings that predict user satisfaction
    0.0
    No information available
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    9.2
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    YOCTOL.AI
    Year Founded
    2015
    HQ Location
    Taipei
    Twitter
    @yoctol
    82 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Create your auto-reply chatbot on Facebook Messenger and LINE in 15 minutes, no coding required. Customer support bot builder, Auto-reply marketing campaign, chatbot CRM & conversation analytics,

Users
No information available
Industries
No information available
Market Segment
  • 83% Small-Business
  • 17% Mid-Market
YOCTOL.AI Creator features and usability ratings that predict user satisfaction
0.0
No information available
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
9.2
AI Text Generation
Average: 8.5
Seller Details
Seller
YOCTOL.AI
Year Founded
2015
HQ Location
Taipei
Twitter
@yoctol
82 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Alvaria CXP improves the customer experience, simplifies development and deployment of customer contact applications, makes changes and updates faster, and protected your investment. Alvaria CXP is th

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 41% Small-Business
    • 29% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alvaria CXP features and usability ratings that predict user satisfaction
    7.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.9
    7.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2021
    HQ Location
    Atlanta, US
    Twitter
    @Alvaria_Inc
    292 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    29 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Alvaria CXP improves the customer experience, simplifies development and deployment of customer contact applications, makes changes and updates faster, and protected your investment. Alvaria CXP is th

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 41% Small-Business
  • 29% Mid-Market
Alvaria CXP features and usability ratings that predict user satisfaction
7.9
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.9
7.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2021
HQ Location
Atlanta, US
Twitter
@Alvaria_Inc
292 Twitter followers
LinkedIn® Page
www.linkedin.com
29 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botkit is a popular open-source toolkit for creating bots for messaging platforms.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Botkit features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    7.7
    Ease of Use
    Average: 8.9
    6.7
    Quality of Support
    Average: 8.7
    7.9
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,464 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    237,523 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Botkit is a popular open-source toolkit for creating bots for messaging platforms.

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 40% Mid-Market
Botkit features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
7.7
Ease of Use
Average: 8.9
6.7
Quality of Support
Average: 8.7
7.9
AI Text Generation
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,464 Twitter followers
LinkedIn® Page
www.linkedin.com
237,523 employees on LinkedIn®
Ownership
MSFT
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botsup (a product by ValueFirst) is a no-code, do-it-yourself platform to build WhatsApp Commerce Chatbots within minutes. Users across the globe use Botsup to drive sales, support, and engagement on

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Mid-Market
    • 20% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Botsup features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2003
    HQ Location
    Gurugram
    Twitter
    @botsupIO
    26 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    561 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botsup (a product by ValueFirst) is a no-code, do-it-yourself platform to build WhatsApp Commerce Chatbots within minutes. Users across the globe use Botsup to drive sales, support, and engagement on

Users
No information available
Industries
No information available
Market Segment
  • 60% Mid-Market
  • 20% Enterprise
Botsup features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2003
HQ Location
Gurugram
Twitter
@botsupIO
26 Twitter followers
LinkedIn® Page
www.linkedin.com
561 employees on LinkedIn®
Entry Level Price:$14.99
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotUp by 500apps helps grow your business with chatbots. Create a bot in minutes, with high engagement and long-lasting relationships. With our intuitive interface, you'll be able to create chatbots,

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 40% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BotUp by 500apps features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    500apps
    Year Founded
    2019
    HQ Location
    New York, California
    Twitter
    @SitePing500apps
    36 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotUp by 500apps helps grow your business with chatbots. Create a bot in minutes, with high engagement and long-lasting relationships. With our intuitive interface, you'll be able to create chatbots,

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 40% Enterprise
BotUp by 500apps features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
500apps
Year Founded
2019
HQ Location
New York, California
Twitter
@SitePing500apps
36 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just res

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 17% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Decagon Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Features
    12
    Implementation Ease
    11
    AI Integration
    10
    Customer Satisfaction
    10
    Helpful
    10
    Cons
    Missing Features
    6
    Limited Customization
    5
    Learning Curve
    3
    Usage Limitations
    3
    Access Restrictions
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Decagon features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    9.7
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Decagon
    HQ Location
    San Francisco, US
    LinkedIn® Page
    www.linkedin.com
    118 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Decagon is the most advanced AI platform for customer support. Trusted by companies like Eventbrite, Bilt, Webflow, Substack, Vanta, Rippling, and Curology, Decagon's AI agents do more than just res

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 17% Small-Business
Decagon Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
12
Implementation Ease
11
AI Integration
10
Customer Satisfaction
10
Helpful
10
Cons
Missing Features
6
Limited Customization
5
Learning Curve
3
Usage Limitations
3
Access Restrictions
2
Decagon features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
9.7
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Decagon
HQ Location
San Francisco, US
LinkedIn® Page
www.linkedin.com
118 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Digital Assistant is the new way to work. It's a personal, digital assistant that proactively sends actionable Cards about relevant changes and upcoming events, understands voice commands, and offers

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Digital Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    2
    Customization
    1
    Efficiency Improvement
    1
    Expert Support
    1
    Cons
    Expensive
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Digital Assistant features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.0
    Ease of Use
    Average: 8.9
    9.3
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1999
    HQ Location
    Boston, MA
    Twitter
    @adenin
    528 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    7 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Digital Assistant is the new way to work. It's a personal, digital assistant that proactively sends actionable Cards about relevant changes and upcoming events, understands voice commands, and offers

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 33% Enterprise
Digital Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
2
Customization
1
Efficiency Improvement
1
Expert Support
1
Cons
Expensive
1
Digital Assistant features and usability ratings that predict user satisfaction
0.0
No information available
8.0
Ease of Use
Average: 8.9
9.3
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
1999
HQ Location
Boston, MA
Twitter
@adenin
528 Twitter followers
LinkedIn® Page
www.linkedin.com
7 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Flowxo allows you to build, host & manage bots in one platform.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 20% Enterprise
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Flowxo features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.1
    Ease of Use
    Average: 8.9
    7.2
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Flowxo
    Year Founded
    2020
    HQ Location
    New York
    Twitter
    @FlowXO
    2,218 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    121 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Flowxo allows you to build, host & manage bots in one platform.

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 20% Enterprise
Flowxo features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
7.1
Ease of Use
Average: 8.9
7.2
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Flowxo
Year Founded
2020
HQ Location
New York
Twitter
@FlowXO
2,218 Twitter followers
LinkedIn® Page
www.linkedin.com
121 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    KODA is an enterprise-class AI automation platform that integrates chat, voice, and ticket automation to streamline business processes across customer service, sales, and internal operations. KODA

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 40% Mid-Market
    • 40% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • KODA features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    KODA
    Year Founded
    2017
    HQ Location
    Wrocław, Poland
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

KODA is an enterprise-class AI automation platform that integrates chat, voice, and ticket automation to streamline business processes across customer service, sales, and internal operations. KODA

Users
No information available
Industries
No information available
Market Segment
  • 40% Mid-Market
  • 40% Small-Business
KODA features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
KODA
Year Founded
2017
HQ Location
Wrocław, Poland
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Userbot is an AI based chatbot builder made by humans for humans. An all-in-one platform to create, deploy, and analyze chatbots across channels such as your website, Facebook Messanger, Whatsapp and

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 60% Small-Business
    • 40% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Userbot AI Chatbot features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.2
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Userbot
    Year Founded
    2017
    HQ Location
    Milano, IT
    Twitter
    @userbotai
    287 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    20 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Userbot is an AI based chatbot builder made by humans for humans. An all-in-one platform to create, deploy, and analyze chatbots across channels such as your website, Facebook Messanger, Whatsapp and

Users
No information available
Industries
No information available
Market Segment
  • 60% Small-Business
  • 40% Mid-Market
Userbot AI Chatbot features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.2
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Userbot
Year Founded
2017
HQ Location
Milano, IT
Twitter
@userbotai
287 Twitter followers
LinkedIn® Page
www.linkedin.com
20 employees on LinkedIn®
(17)4.8 out of 5
Optimized for quick response
Save to My Lists
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Boost.ai is a conversational AI software company founded in 2016 in Norway. Headquartered in Sandnes, the company has since expanded globally - operating additional offices in Oslo, Copenhagen, Helsin

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 41% Mid-Market
    • 35% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Boost.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    1
    Customer Satisfaction
    1
    Customer Support
    1
    Customization
    1
    Ease of Use
    1
    Cons
    Cost
    1
    Cost Limitations
    1
    Email Communication Issues
    1
    Email Functionality
    1
    Email Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Boost.ai features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    9.6
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Boost.ai
    Company Website
    Year Founded
    2016
    HQ Location
    Sandnes, Rogaland
    Twitter
    @boost_ai_
    516 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    170 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Boost.ai is a conversational AI software company founded in 2016 in Norway. Headquartered in Sandnes, the company has since expanded globally - operating additional offices in Oslo, Copenhagen, Helsin

Users
No information available
Industries
No information available
Market Segment
  • 41% Mid-Market
  • 35% Small-Business
Boost.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
1
Customer Satisfaction
1
Customer Support
1
Customization
1
Ease of Use
1
Cons
Cost
1
Cost Limitations
1
Email Communication Issues
1
Email Functionality
1
Email Issues
1
Boost.ai features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
9.6
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Boost.ai
Company Website
Year Founded
2016
HQ Location
Sandnes, Rogaland
Twitter
@boost_ai_
516 Twitter followers
LinkedIn® Page
www.linkedin.com
170 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace sim

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 75% Small-Business
    • 13% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Hubtype Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    6
    Communication
    4
    Customer Success
    3
    Easy Creation
    2
    Easy Integrations
    2
    Cons
    AI Limitations
    2
    Functionality Issues
    2
    Performance Issues
    2
    Chatbot Limitations
    1
    Chat Functionality Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Hubtype features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Hubtype
    Twitter
    @hubtype
    275 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    32 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Hubtype is paving the way towards a new era of communication in which brands communicate with their customers in a frictionless, meaningful and inspiring way. Hubtype empowers companies to embrace sim

Users
No information available
Industries
No information available
Market Segment
  • 75% Small-Business
  • 13% Enterprise
Hubtype Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
6
Communication
4
Customer Success
3
Easy Creation
2
Easy Integrations
2
Cons
AI Limitations
2
Functionality Issues
2
Performance Issues
2
Chatbot Limitations
1
Chat Functionality Issues
1
Hubtype features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
9.0
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Hubtype
Twitter
@hubtype
275 Twitter followers
LinkedIn® Page
www.linkedin.com
32 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Massively’s Conversational AI Platform combines optimal conversational design, Machine Learning (ML) and Natural Language Understanding (NLU) to create chatbots people actually want to talk to. Massiv

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Massively.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Massively
    Year Founded
    2014
    HQ Location
    Denver, Colorado
    Twitter
    @massively_ai
    452 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Massively’s Conversational AI Platform combines optimal conversational design, Machine Learning (ML) and Natural Language Understanding (NLU) to create chatbots people actually want to talk to. Massiv

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Massively.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Massively
Year Founded
2014
HQ Location
Denver, Colorado
Twitter
@massively_ai
452 Twitter followers
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Automate your customers' communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms. Save time and use the software you already know and love.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 125% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Support Board features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    6.7
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    London, GB
    Twitter
    @support_board
    20 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Automate your customers' communication with artificial intelligence-driven bots and a chat system integrated with the most-used platforms. Save time and use the software you already know and love.

Users
No information available
Industries
No information available
Market Segment
  • 125% Small-Business
Support Board features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
6.7
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2017
HQ Location
London, GB
Twitter
@support_board
20 Twitter followers
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Help your customers find the right product on your website or on messaging apps.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 50% Small-Business
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Tail.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Tail.ai
    Year Founded
    2017
    HQ Location
    Paris, FR
    LinkedIn® Page
    www.linkedin.com
    3 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Help your customers find the right product on your website or on messaging apps.

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 50% Small-Business
Tail.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
7.5
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Tail.ai
Year Founded
2017
HQ Location
Paris, FR
LinkedIn® Page
www.linkedin.com
3 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Specialized CONVERSATIONAL AI platform for messaging and chat automation. Includes live chat. No phone or video system. Train intents for bots and IVAs with NATURAL LANGUAGE UNDERSTANDING. DEFLECT 50-

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Enterprise
    • 50% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Alphachat.ai features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2017
    HQ Location
    Tallinn, Harjumaa
    LinkedIn® Page
    www.linkedin.com
    2 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Specialized CONVERSATIONAL AI platform for messaging and chat automation. Includes live chat. No phone or video system. Train intents for bots and IVAs with NATURAL LANGUAGE UNDERSTANDING. DEFLECT 50-

Users
No information available
Industries
No information available
Market Segment
  • 50% Enterprise
  • 50% Mid-Market
Alphachat.ai features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2017
HQ Location
Tallinn, Harjumaa
LinkedIn® Page
www.linkedin.com
2 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Instantly engage your audience on messaging apps or on your site 24/7. Capture key information and personalize conversations. Guide your prospects in a personalized buying process.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BOTNATION AI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BOTNATION
    Year Founded
    2016
    HQ Location
    Paris, France
    Twitter
    @BotNationAI
    1,454 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Instantly engage your audience on messaging apps or on your site 24/7. Capture key information and personalize conversations. Guide your prospects in a personalized buying process.

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Mid-Market
BOTNATION AI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
BOTNATION
Year Founded
2016
HQ Location
Paris, France
Twitter
@BotNationAI
1,454 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    BotsCrew is custom chatbots development company. We provide end-to-end chatbot development services: Discovery phase (tech investigation) Project and Account Management Conversational Design (F

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • BotsCrew Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Data Analytics
    1
    Ease of Use
    1
    Cons
    Time-Consuming
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • BotsCrew features and usability ratings that predict user satisfaction
    7.5
    Has the product been a good partner in doing business?
    Average: 9.0
    7.5
    Ease of Use
    Average: 8.9
    7.5
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BotsCrew
    Year Founded
    2016
    HQ Location
    London, UK
    Twitter
    @Bots_Crew
    337 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

BotsCrew is custom chatbots development company. We provide end-to-end chatbot development services: Discovery phase (tech investigation) Project and Account Management Conversational Design (F

Users
No information available
Industries
No information available
Market Segment
  • 100% Small-Business
BotsCrew Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Data Analytics
1
Ease of Use
1
Cons
Time-Consuming
1
BotsCrew features and usability ratings that predict user satisfaction
7.5
Has the product been a good partner in doing business?
Average: 9.0
7.5
Ease of Use
Average: 8.9
7.5
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
BotsCrew
Year Founded
2016
HQ Location
London, UK
Twitter
@Bots_Crew
337 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    ChatbotsBuilder is a platform for building Facebook Messenger chatbots. It’s an online tool that its customers can use to create and register bots for Facebook pages they manage, specifying for each b

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 50% Mid-Market
    • 25% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ChatbotsBuilder Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Educational Resources
    1
    Innovation
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ChatbotsBuilder features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    7.8
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Mobisit
    HQ Location
    N/A
    LinkedIn® Page
    www.linkedin.com
    4 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

ChatbotsBuilder is a platform for building Facebook Messenger chatbots. It’s an online tool that its customers can use to create and register bots for Facebook pages they manage, specifying for each b

Users
No information available
Industries
No information available
Market Segment
  • 50% Mid-Market
  • 25% Enterprise
ChatbotsBuilder Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Educational Resources
1
Innovation
1
Cons
This product has not yet received any negative sentiments.
ChatbotsBuilder features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
7.8
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Mobisit
HQ Location
N/A
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Deep-Domain Conversational AI to Power the Next Generation of Voice and Chat Assistants

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 33% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cisco MindMeld Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Easy Implementation
    1
    Integrations
    1
    Cons
    Learning Curve
    1
    Time-Consuming
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Cisco MindMeld features and usability ratings that predict user satisfaction
    6.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    9.2
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Cisco
    Year Founded
    1984
    HQ Location
    San Jose, CA
    Twitter
    @Cisco
    728,816 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    95,057 employees on LinkedIn®
    Ownership
    NASDAQ:CSCO
Product Description
How are these determined?Information
This description is provided by the seller.

Deep-Domain Conversational AI to Power the Next Generation of Voice and Chat Assistants

Users
No information available
Industries
No information available
Market Segment
  • 33% Mid-Market
  • 33% Small-Business
Cisco MindMeld Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Easy Implementation
1
Integrations
1
Cons
Learning Curve
1
Time-Consuming
1
Cisco MindMeld features and usability ratings that predict user satisfaction
6.7
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
9.2
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Cisco
Year Founded
1984
HQ Location
San Jose, CA
Twitter
@Cisco
728,816 Twitter followers
LinkedIn® Page
www.linkedin.com
95,057 employees on LinkedIn®
Ownership
NASDAQ:CSCO
Entry Level Price:$99.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Are you tired of losing potential customers due to tedious lead forms that drive them away from your business? Take your lead generation and conversion rates to new heights with a fantastic AI sales a

    Users
    No information available
    Industries
    • Marketing and Advertising
    Market Segment
    • 89% Small-Business
    • 11% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • NoForm AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    AI Integration
    4
    Ease of Use
    4
    Helpful
    3
    Accuracy
    2
    Automation
    2
    Cons
    Missing Features
    2
    Chatbot Limitations
    1
    Integration Issues
    1
    Limited Customization
    1
    Limited Integration
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • NoForm AI features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.8
    Ease of Use
    Average: 8.9
    9.8
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    BotsCrew
    Year Founded
    2016
    HQ Location
    London, UK
    Twitter
    @Bots_Crew
    337 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    59 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Are you tired of losing potential customers due to tedious lead forms that drive them away from your business? Take your lead generation and conversion rates to new heights with a fantastic AI sales a

Users
No information available
Industries
  • Marketing and Advertising
Market Segment
  • 89% Small-Business
  • 11% Mid-Market
NoForm AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
AI Integration
4
Ease of Use
4
Helpful
3
Accuracy
2
Automation
2
Cons
Missing Features
2
Chatbot Limitations
1
Integration Issues
1
Limited Customization
1
Limited Integration
1
NoForm AI features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.8
Ease of Use
Average: 8.9
9.8
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
BotsCrew
Year Founded
2016
HQ Location
London, UK
Twitter
@Bots_Crew
337 Twitter followers
LinkedIn® Page
www.linkedin.com
59 employees on LinkedIn®
(11)5.0 out of 5
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    PolyAI builds customer-led voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how th

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 55% Enterprise
    • 27% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • PolyAI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    3
    AI Integration
    2
    AI Technology
    2
    Automation
    2
    Customer Engagement
    2
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • PolyAI features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease of Use
    Average: 8.9
    10.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    PolyAI
    Year Founded
    2017
    HQ Location
    London, England
    Twitter
    @polyaivoice
    2,193 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    231 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

PolyAI builds customer-led voice assistants that carry on natural conversations with customers to solve their problems. Our voice assistants understand customers, regardless of what they say or how th

Users
No information available
Industries
No information available
Market Segment
  • 55% Enterprise
  • 27% Mid-Market
PolyAI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
3
AI Integration
2
AI Technology
2
Automation
2
Customer Engagement
2
Cons
This product has not yet received any negative sentiments.
PolyAI features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease of Use
Average: 8.9
10.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
PolyAI
Year Founded
2017
HQ Location
London, England
Twitter
@polyaivoice
2,193 Twitter followers
LinkedIn® Page
www.linkedin.com
231 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Intuitive platform for creating robust chatbots that require complex integrations and artificial intelligence. Push chatbots are customized and easily integrated with other systems via API. This is th

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Mid-Market
    • 33% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Push Chatbot Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    1
    Ease of Use
    1
    Easy Integrations
    1
    Features
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Push Chatbot Platform features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    10.0
    Ease of Use
    Average: 8.9
    7.5
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Ilhasoft
    Year Founded
    2012
    HQ Location
    Maceió, BR
    LinkedIn® Page
    www.linkedin.com
    114 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Intuitive platform for creating robust chatbots that require complex integrations and artificial intelligence. Push chatbots are customized and easily integrated with other systems via API. This is th

Users
No information available
Industries
No information available
Market Segment
  • 67% Mid-Market
  • 33% Small-Business
Push Chatbot Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
1
Ease of Use
1
Easy Integrations
1
Features
1
Cons
This product has not yet received any negative sentiments.
Push Chatbot Platform features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
10.0
Ease of Use
Average: 8.9
7.5
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Ilhasoft
Year Founded
2012
HQ Location
Maceió, BR
LinkedIn® Page
www.linkedin.com
114 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    SmartBots is a Conversational AI company providing custom chatbots and virtual assistant solutions to enterprises. SmartBots conversational studio leverages unique self-learning AI to compress both t

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SmartBots AI Agent Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Artificial Intelligence
    2
    Conversations Management
    2
    Efficiency
    2
    Business Growth
    1
    Chatbots
    1
    Cons
    Connectivity Issues
    1
    Inaccuracy
    1
    Inaccurate Data
    1
    Poor Understanding
    1
    Search Functionality
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SmartBots AI Agent Studio features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    7.8
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SmartBots
    HQ Location
    McKinney, US
    LinkedIn® Page
    www.linkedin.com
    49 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

SmartBots is a Conversational AI company providing custom chatbots and virtual assistant solutions to enterprises. SmartBots conversational studio leverages unique self-learning AI to compress both t

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Enterprise
SmartBots AI Agent Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Artificial Intelligence
2
Conversations Management
2
Efficiency
2
Business Growth
1
Chatbots
1
Cons
Connectivity Issues
1
Inaccuracy
1
Inaccurate Data
1
Poor Understanding
1
Search Functionality
1
SmartBots AI Agent Studio features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
7.8
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
SmartBots
HQ Location
McKinney, US
LinkedIn® Page
www.linkedin.com
49 employees on LinkedIn®
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Wit.ai is an API that makes it easy for developers to build applications and devices that you can talk to.

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 67% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Wit.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    API Integration
    1
    Ease of Use
    1
    NLP Capabilities
    1
    Cons
    Missing Features
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Wit.ai features and usability ratings that predict user satisfaction
    0.0
    No information available
    8.9
    Ease of Use
    Average: 8.9
    4.4
    Quality of Support
    Average: 8.7
    3.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Wit.ai
    Year Founded
    2013
    HQ Location
    Palo Alto, US
    Twitter
    @WitNL
    8,151 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Wit.ai is an API that makes it easy for developers to build applications and devices that you can talk to.

Users
No information available
Industries
No information available
Market Segment
  • 67% Small-Business
  • 33% Enterprise
Wit.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
API Integration
1
Ease of Use
1
NLP Capabilities
1
Cons
Missing Features
1
Wit.ai features and usability ratings that predict user satisfaction
0.0
No information available
8.9
Ease of Use
Average: 8.9
4.4
Quality of Support
Average: 8.7
3.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Wit.ai
Year Founded
2013
HQ Location
Palo Alto, US
Twitter
@WitNL
8,151 Twitter followers
LinkedIn® Page
www.linkedin.com
1 employees on LinkedIn®
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for

    Users
    No information available
    Industries
    No information available
    Market Segment
    • 100% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Workativ Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Bot Customization
    1
    User Interface
    1
    Cons
    This product has not yet received any negative sentiments.
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Workativ Assistant features and usability ratings that predict user satisfaction
    10.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Workativ
    Year Founded
    2019
    HQ Location
    Newark, US
    LinkedIn® Page
    www.linkedin.com
    25 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Workativ Assistant is a 4-in-1 support automation platform that helps you build generative AI chatbots, create and integrate multi-step app workflows with bots, connect and build your own Chat GPT for

Users
No information available
Industries
No information available
Market Segment
  • 100% Mid-Market
Workativ Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Bot Customization
1
User Interface
1
Cons
This product has not yet received any negative sentiments.
Workativ Assistant features and usability ratings that predict user satisfaction
10.0
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Workativ
Year Founded
2019
HQ Location
Newark, US
LinkedIn® Page
www.linkedin.com
25 employees on LinkedIn®