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IBM watsonx Assistant Pricing Overview

IBM watsonx Assistant at a glance

Save on your chatbot costs with a better pricing model

When comparing virtual agent platforms, you should consider if they deliver what you need and what they really cost. With API-based pricing, usage fluctuations can lead to unpredictable costs and ever-growing charges. With watsonx Assistant, you only pay by MAU (monthly active user) so even as interactions increase, you only pay for each unique user. As your interactions become more complex, your pricing is more predictable and can be much lower.

See how much IBM watsonx Assistant can save you.

NamePriceFeatures
Lite (Digital only)
Free
Everything you need to get started, free for as long as you need it
  • Pre-built webchat interface
  • Limited to 1,000 users / month
  • 5 skills
  • Pre-built content
  • Customer service platform integrations
Plus - Recommended
$140 USD for 1,000 users/month
Connect with users on any channel
  • Includes all features in Lite
  • Unlimited users/month
  • Web chat, voice and messaging app channels
  • 100 concurrent call capacity
  • 50 skills
Enterprise
Contact us for pricing
Scale and secure your assistant with enterprise-grade support and data governance
  • Includes all features in Plus
  • 1,000 concurrent call capacity (with higher limits available)
  • 100 skills
  • Versioning (50/skill)
  • Onboarding support

IBM watsonx Assistant pricing & plans

Free Trial is available
Pricing information for IBM watsonx Assistant is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase IBM watsonx Assistant must be conducted with the seller.

Start building exceptional customer experiences today
Discover the pricing plans.

Pricing information was last updated on October 09, 2024

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IBM watsonx Assistant Alternatives Pricing

The following is a quick overview of editions offered by other Bot Platforms

Fin by Intercom
Fin with your current helpdesk
$0.991 Resolution
Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
  • Fin AI Agent works seamlessly with any helpdesk, including Zendesk, Salesforce, HubSpot, and more.
  • Set up in under an hour
  • Handles tickets, cases, emails, live chat, WhatsApp, SMS, and more
  • Customizable tone and answer length
  • Takes action to update external systems
Drift
Premium
Starting at $2,500.00Per Month
For small businesses. The right amount of conversational firepower to keep your business growing.
  • * Everything in Free, plus:
  • Live Chat
  • Meetings
  • Custom Chatbots
  • Intel
Qualified
Premier
Contact Us
Scale pipeline with Piper the AI SDR and sales rep conversations.
  • Real-Time Website Conversations
  • Schedule Sales Meetings
  • Send 1:1 Personalized Emails
  • Surface Marketing Offers
  • Understand Account-Based Buying Intent

Various alternatives pricing & plans

Free Trial is available
Pricing information for the above various IBM watsonx Assistant alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

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