Save on your chatbot costs with a better pricing model
When comparing virtual agent platforms, you should consider if they deliver what you need and what they really cost. With API-based pricing, usage fluctuations can lead to unpredictable costs and ever-growing charges. With watsonx Assistant, you only pay by MAU (monthly active user) so even as interactions increase, you only pay for each unique user. As your interactions become more complex, your pricing is more predictable and can be much lower.
Name | Price | Features |
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Lite (Digital only) | Free | Everything you need to get started, free for as long as you need it
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Plus - Recommended | $140 USD for 1,000 users/month | Connect with users on any channel
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Enterprise | Contact us for pricing | Scale and secure your assistant with enterprise-grade support and data governance
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IBM watsonx Assistant pricing & plans
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The following is a quick overview of editions offered by other Bot Platforms
![]() Fin with your current helpdesk | $0.991 Resolution | Try Fin for 90 days, completely risk-free. If it's not the right fit, you can request a refund—no questions asked.
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![]() Premium | Starting at $2,500.00Per Month | For small businesses. The right amount of conversational firepower to keep your business growing.
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![]() Premier | Contact Us | Scale pipeline with Piper the AI SDR and sales rep conversations.
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Various alternatives pricing & plans