14 IBM watsonx Orchestrate Reviews
I am a marketing manager, and using IBM Watsonx Orchestrate has helped me to simplify and automate the daily marketing tasks.
I don't have the knowledge of coding, but its integration with Salesforce, Slack and email marketing platforms has helped me to create smooth workflows. Its AI abilities help in better understanding the data easily. This has helped me to scale my marketing operations without having more resources on the same routine marketing tasks. Review collected by and hosted on G2.com.
The only thing I felt is that it would have been the best if more templates were available for use.
Also, one has to go through a learning curve to use this. And it can be difficult for low-level executives to go through this process. Review collected by and hosted on G2.com.
IBM watsonx Orchestrate stands out for its seamless integration of AI-driven automation in complex workflows. What I appreciate most is its ability to intelligently manage and prioritize tasks using natural language commands, which significantly reduces manual overhead. The platform’s flexibility in connecting with tools like Slack, SAP, and Workday makes it ideal for streamlining HR, finance, and operations processes. It empowers non-technical users to build workflows intuitively, making it a practical solution for scaling efficiency without heavy IT dependency. Review collected by and hosted on G2.com.
While the platform is powerful, the initial setup and learning curve can be steep, especially for teams unfamiliar with AI-driven orchestration tools. The documentation, though thorough, can be overwhelming, and real-time support availability could be improved. Additionally, performance may lag slightly during peak usage or with more complex workflows, requiring occasional manual intervention to maintain continuity. Review collected by and hosted on G2.com.
* No need to be an tech expert, just do drag and drop and build the workflow without any code.
*It helps to automate the repeated works like sending follow-ups, onboarding the new hirings and updating the Records.
*It can also connect seamlessly with lots of business apps like Emails, Slack, Salesforce.
*It works 24*7 and starts simply and can be handle more complex tasks and can be use frequently without any break.
*Customer support is quite good whenever you needs. Review collected by and hosted on G2.com.
*It Can perform well if integration with other IBM product in the organization, if it's nowt can be create issue to work seamlessly.
*It is easy to start but some features can take time to learn.
*To integrate with the systems you must need IT person help. Review collected by and hosted on G2.com.
We’ve been using IBM watsonx Orchestrate in our org for about 6 months now primarily to automate repetitive HR and internal IT tasks. The concept of using skills of AI to automate processes is really great and it does save time, especially for things like onboard ticket Genration etc Review collected by and hosted on G2.com.
Only the setup is complex sometime the setup takes time, and if you’re not already deep in the IBM ecosystem, it doesn’t always play nicely with other tools. Review collected by and hosted on G2.com.
Yeah, actually its a next step to go deep inside to resolve the problems of Businesses point of view. Automation of AI generated of using LLM model its an advancement of AI automation field. Review collected by and hosted on G2.com.
I think be improvisation required because automation can be perofmed through UIPath also and AI addon automation part its greatful but too challanges come because every user point of view is different, but AI work on like that we can say on LLm model approach so it neglect sometimes a differeent user point of view that think differenty and not match the criteria of LLm model ready so think about it. Review collected by and hosted on G2.com.
I like that IBM watsonx Orchestrate enables users to automate repetitive business tasks without writing any code. Its drag-and-drop interface makes it simple to build workflows, and the ability to integrate with popular tools like Slack, Outlook, and Salesforce adds real productivity value. It's especially useful for automating routine admin and data-gathering processes. Review collected by and hosted on G2.com.
While the platform is user-friendly, the initial learning curve can be steep for non-technical users trying to build more advanced workflows. Some third-party integrations feel limited or require manual setup, and the documentation could be more detailed with practical examples Review collected by and hosted on G2.com.
I liked the AI solutions to business problems, the way they integrated the LLM models to effectively reduce errors and can do repetitive tasks.
Most important thing is it's low to no code interface, which I liked. It makes it easy to automate. Review collected by and hosted on G2.com.
Flexibility towards Users point of view or perspective, like misunderstanding the user's input etc., Review collected by and hosted on G2.com.
IBM Watsonx Orchestrate is a platform for building AI assistants and agents that automate tasks and enhance the user experience.
It is very helpful in the HR Automation process for automating candidate shortlisting, Finance department for invoice follow - ups and sales team for CRM updates and meeting scheduling purposes.
Basically this is very helpful and saves time. Review collected by and hosted on G2.com.
I personally feel this is not mature as other competitors in the market. Review collected by and hosted on G2.com.
Helps massive and large data to analyze at a lightning speed saving useful time. Review collected by and hosted on G2.com.
The amount of data transfers we can make per month is limited to 10 GB, should be increased considering the amount of data we deal with now-a-days. Review collected by and hosted on G2.com.
- Reduces dependency on IT teams
- Integrates with other tools like MS Teams, Slack and Salesforce effortlessly Review collected by and hosted on G2.com.
Good as a general ERP and not in edge case scenarios. Review collected by and hosted on G2.com.
