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Best Enterprise Bot Platforms

Matthew Miller
MM
Researched and written by Matthew Miller

Products classified in the overall Bot Platforms category are similar in many regards and help companies of all sizes solve their business problems. However, enterprise business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Enterprise Business Bot Platforms to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Enterprise Business Bot Platforms category.

In addition to qualifying for inclusion in the Bot Platforms category, to qualify for inclusion in the Enterprise Business Bot Platforms category, a product must have at least 10 reviews left by a reviewer from an enterprise business.

G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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22 Listings in Enterprise Bot Platforms Available

(395)4.7 out of 5
Optimized for quick response
2nd Easiest To Use in Bot Platforms software
View top Consulting Services for Kore.AI
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

    Users
    • Software Engineer
    • Associate
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 32% Small-Business
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Kore.ai is a low-code, no-code platform designed to facilitate the creation of conversational AI, with features such as pre-packaged applications for various sectors, seamless integration with other APIs, and enterprise integrations for multiple third-party platforms.
    • Users like the platform's user-friendly interface, its flexibility and comprehensive integration options, the ease of developing features, and the helpfulness of the support team, with many praising its unmatched flexibility and the possibilities it offers in making conversational AI.
    • Users experienced issues with the platform's stability and performance, with some reporting that it can be slow to load content, has latency issues, and can sometimes display a blank screen, while others noted that it lacks certain functionalities, particularly for non-English languages, and that its initial setup requires a learning curve.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Kore.AI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    172
    Features
    87
    Chatbot Development
    84
    Easy Creation
    64
    Integrations
    64
    Cons
    Usage Limitations
    43
    Slow Performance
    31
    Learning Curve
    29
    Slow Loading
    24
    Software Bugs
    24
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Kore.AI features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    9.1
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Kore.ai
    Company Website
    Year Founded
    2013
    HQ Location
    Orlando, FL
    Twitter
    @koredotai
    5,626 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,163 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Kore.ai is focused on accelerating value generation from AI for leading brands around the world. It provides comprehensive offerings for AI work, process automation and service use cases coupled with

Users
  • Software Engineer
  • Associate
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 32% Small-Business
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Kore.ai is a low-code, no-code platform designed to facilitate the creation of conversational AI, with features such as pre-packaged applications for various sectors, seamless integration with other APIs, and enterprise integrations for multiple third-party platforms.
  • Users like the platform's user-friendly interface, its flexibility and comprehensive integration options, the ease of developing features, and the helpfulness of the support team, with many praising its unmatched flexibility and the possibilities it offers in making conversational AI.
  • Users experienced issues with the platform's stability and performance, with some reporting that it can be slow to load content, has latency issues, and can sometimes display a blank screen, while others noted that it lacks certain functionalities, particularly for non-English languages, and that its initial setup requires a learning curve.
Kore.AI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
172
Features
87
Chatbot Development
84
Easy Creation
64
Integrations
64
Cons
Usage Limitations
43
Slow Performance
31
Learning Curve
29
Slow Loading
24
Software Bugs
24
Kore.AI features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
9.1
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Kore.ai
Company Website
Year Founded
2013
HQ Location
Orlando, FL
Twitter
@koredotai
5,626 Twitter followers
LinkedIn® Page
www.linkedin.com
1,163 employees on LinkedIn®
(1,252)4.4 out of 5
Optimized for quick response
3rd Easiest To Use in Bot Platforms software
View top Consulting Services for Drift
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Entry Level Price:Starting at $2,500.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

    Users
    • Sales Development Representative
    • Business Development Representative
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 51% Mid-Market
    • 27% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Drift Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    175
    Helpful
    156
    Features
    98
    Lead Generation
    83
    Chat Features
    70
    Cons
    Missing Features
    46
    Notification Issues
    34
    Inadequate Notifications
    26
    Learning Curve
    26
    Chat Management
    25
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Drift features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    7.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Salesloft
    Company Website
    Year Founded
    2011
    HQ Location
    Atlanta, GA
    Twitter
    @Salesloft
    18,629 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,199 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Drift is a human-centric, AI-powered buyer engagement platform. A platform that automatically listens, understands and learns from buyers to provide individualized and human experiences at every touc

Users
  • Sales Development Representative
  • Business Development Representative
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 51% Mid-Market
  • 27% Small-Business
Drift Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
175
Helpful
156
Features
98
Lead Generation
83
Chat Features
70
Cons
Missing Features
46
Notification Issues
34
Inadequate Notifications
26
Learning Curve
26
Chat Management
25
Drift features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
7.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Salesloft
Company Website
Year Founded
2011
HQ Location
Atlanta, GA
Twitter
@Salesloft
18,629 Twitter followers
LinkedIn® Page
www.linkedin.com
1,199 employees on LinkedIn®

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(135)4.4 out of 5
35th Easiest To Use in Bot Platforms software
View top Consulting Services for Google Cloud Dialogflow
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 41% Small-Business
    • 33% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Google Cloud Dialogflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    41
    Features
    25
    NLP Capabilities
    20
    Artificial Intelligence
    18
    Chatbot Development
    18
    Cons
    Cost
    15
    Expensive
    14
    Usage Limitations
    13
    Limitations
    11
    Limited Customization
    10
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Google Cloud Dialogflow features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.6
    Ease of Use
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    8.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Google
    Company Website
    Year Founded
    1998
    HQ Location
    Mountain View, CA
    Twitter
    @google
    32,753,487 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    310,860 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Lifelike conversational AI with state-of-the-art virtual agents. Available in two editions: Dialogflow CX (advanced), Dialogflow ES (standard).

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 41% Small-Business
  • 33% Enterprise
Google Cloud Dialogflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
41
Features
25
NLP Capabilities
20
Artificial Intelligence
18
Chatbot Development
18
Cons
Cost
15
Expensive
14
Usage Limitations
13
Limitations
11
Limited Customization
10
Google Cloud Dialogflow features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.6
Ease of Use
Average: 8.9
8.4
Quality of Support
Average: 8.7
8.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Google
Company Website
Year Founded
1998
HQ Location
Mountain View, CA
Twitter
@google
32,753,487 Twitter followers
LinkedIn® Page
www.linkedin.com
310,860 employees on LinkedIn®
(1,215)4.9 out of 5
1st Easiest To Use in Bot Platforms software
View top Consulting Services for Qualified
Save to My Lists
Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

    Users
    • Sales Development Representative
    • Marketing Operations Manager
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 70% Mid-Market
    • 20% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Qualified Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    276
    Helpful
    244
    Features
    192
    Ease of Use
    191
    Customer Service
    190
    Cons
    Learning Curve
    74
    Missing Features
    67
    Steep Learning Curve
    48
    Limited Customization
    31
    Limited Features
    30
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Qualified features and usability ratings that predict user satisfaction
    9.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    9.9
    Quality of Support
    Average: 8.7
    9.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    2018
    HQ Location
    San Francisco, CA
    Twitter
    @tryqualified
    640 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    261 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Qualified is the Agentic Marketing platform for B2B companies around the world. Headquartered in San Francisco, Qualified is built to modernize and maximize inbound pipeline generation with Piper the

Users
  • Sales Development Representative
  • Marketing Operations Manager
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 70% Mid-Market
  • 20% Enterprise
Qualified Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
276
Helpful
244
Features
192
Ease of Use
191
Customer Service
190
Cons
Learning Curve
74
Missing Features
67
Steep Learning Curve
48
Limited Customization
31
Limited Features
30
Qualified features and usability ratings that predict user satisfaction
9.9
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
9.9
Quality of Support
Average: 8.7
9.3
AI Text Generation
Average: 8.5
Seller Details
Company Website
Year Founded
2018
HQ Location
San Francisco, CA
Twitter
@tryqualified
640 Twitter followers
LinkedIn® Page
www.linkedin.com
261 employees on LinkedIn®
(327)4.4 out of 5
29th Easiest To Use in Bot Platforms software
Save to My Lists
Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

    Users
    • Software Engineer
    • Senior Software Engineer
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 43% Enterprise
    • 37% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM watsonx Assistant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    27
    AI Integration
    14
    NLP Capabilities
    13
    Understanding
    13
    Efficiency
    12
    Cons
    Learning Curve
    9
    Understanding Issues
    8
    Expensive
    7
    Complexity
    6
    Integration Issues
    5
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • IBM watsonx Assistant features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    8.1
    Quality of Support
    Average: 8.7
    8.6
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    IBM
    Year Founded
    1911
    HQ Location
    Armonk, NY
    Twitter
    @IBM
    710,022 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    328,966 employees on LinkedIn®
    Ownership
    SWX:IBM
Product Description
How are these determined?Information
This description is provided by the seller.

IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers

Users
  • Software Engineer
  • Senior Software Engineer
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 43% Enterprise
  • 37% Small-Business
IBM watsonx Assistant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
27
AI Integration
14
NLP Capabilities
13
Understanding
13
Efficiency
12
Cons
Learning Curve
9
Understanding Issues
8
Expensive
7
Complexity
6
Integration Issues
5
IBM watsonx Assistant features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
8.1
Quality of Support
Average: 8.7
8.6
AI Text Generation
Average: 8.5
Seller Details
Seller
IBM
Year Founded
1911
HQ Location
Armonk, NY
Twitter
@IBM
710,022 Twitter followers
LinkedIn® Page
www.linkedin.com
328,966 employees on LinkedIn®
Ownership
SWX:IBM
(171)4.2 out of 5
Optimized for quick response
9th Easiest To Use in Bot Platforms software
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Entry Level Price:Contact Us
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

    Users
    No information available
    Industries
    • Internet
    • Retail
    Market Segment
    • 45% Mid-Market
    • 37% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • LivePerson Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    13
    Features
    12
    Ease of Use
    11
    Chat Features
    8
    Customer Support
    8
    Cons
    Missing Features
    8
    Limited Features
    7
    Learning Curve
    6
    Inadequate Reporting
    5
    Difficult Navigation
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • LivePerson features and usability ratings that predict user satisfaction
    8.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Company Website
    Year Founded
    1995
    HQ Location
    New York, NY
    Twitter
    @LivePerson
    10,872 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    1,402 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

LivePerson is the enterprise leader in digital customer conversations. Our digital customer conversation platform is trusted by the world’s biggest brands to accelerate their contact center transforma

Users
No information available
Industries
  • Internet
  • Retail
Market Segment
  • 45% Mid-Market
  • 37% Enterprise
LivePerson Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
13
Features
12
Ease of Use
11
Chat Features
8
Customer Support
8
Cons
Missing Features
8
Limited Features
7
Learning Curve
6
Inadequate Reporting
5
Difficult Navigation
4
LivePerson features and usability ratings that predict user satisfaction
8.1
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Company Website
Year Founded
1995
HQ Location
New York, NY
Twitter
@LivePerson
10,872 Twitter followers
LinkedIn® Page
www.linkedin.com
1,402 employees on LinkedIn®
(37)4.2 out of 5
40th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 38% Enterprise
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Amazon Lex Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    NLP Capabilities
    4
    Artificial Intelligence
    2
    Communication
    2
    Easy Integrations
    2
    Integrations
    2
    Cons
    Limited Language Support
    2
    Expensive
    1
    Integration Issues
    1
    Language Limitations
    1
    Learning Curve
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Amazon Lex features and usability ratings that predict user satisfaction
    8.5
    Has the product been a good partner in doing business?
    Average: 9.0
    8.4
    Ease of Use
    Average: 8.9
    8.7
    Quality of Support
    Average: 8.7
    7.8
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2006
    HQ Location
    Seattle, WA
    Twitter
    @awscloud
    2,229,411 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    146,764 employees on LinkedIn®
    Ownership
    NASDAQ: AMZN
Product Description
How are these determined?Information
This description is provided by the seller.

Amazon Lex is a service for building conversational interfaces into any application using voice and text. Amazon Lex provides the advanced deep learning functionalities of automatic speech recognition

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 38% Enterprise
  • 32% Small-Business
Amazon Lex Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
NLP Capabilities
4
Artificial Intelligence
2
Communication
2
Easy Integrations
2
Integrations
2
Cons
Limited Language Support
2
Expensive
1
Integration Issues
1
Language Limitations
1
Learning Curve
1
Amazon Lex features and usability ratings that predict user satisfaction
8.5
Has the product been a good partner in doing business?
Average: 9.0
8.4
Ease of Use
Average: 8.9
8.7
Quality of Support
Average: 8.7
7.8
AI Text Generation
Average: 8.5
Seller Details
Year Founded
2006
HQ Location
Seattle, WA
Twitter
@awscloud
2,229,411 Twitter followers
LinkedIn® Page
www.linkedin.com
146,764 employees on LinkedIn®
Ownership
NASDAQ: AMZN
(57)4.7 out of 5
10th Easiest To Use in Bot Platforms software
View top Consulting Services for Voiceflow
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

    Users
    No information available
    Industries
    • Computer Software
    Market Segment
    • 60% Small-Business
    • 21% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Voiceflow Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    44
    Features
    31
    Customer Support
    24
    Helpful
    22
    Easy Integrations
    20
    Cons
    Missing Features
    11
    Usage Limitations
    9
    Complexity
    8
    Software Bugs
    8
    Complexity Issues
    7
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Voiceflow features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    9.6
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Voiceflow
    Company Website
    Year Founded
    2019
    HQ Location
    San Francisco, CA
    Twitter
    @VoiceflowHQ
    6,950 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    89 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Voiceflow is a purpose-built platform for ambitious Product teams to build AI Agents with speed, control, and observability. Loved by designers and developers, Voiceflow helps teams work together

Users
No information available
Industries
  • Computer Software
Market Segment
  • 60% Small-Business
  • 21% Enterprise
Voiceflow Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
44
Features
31
Customer Support
24
Helpful
22
Easy Integrations
20
Cons
Missing Features
11
Usage Limitations
9
Complexity
8
Software Bugs
8
Complexity Issues
7
Voiceflow features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
9.6
AI Text Generation
Average: 8.5
Seller Details
Seller
Voiceflow
Company Website
Year Founded
2019
HQ Location
San Francisco, CA
Twitter
@VoiceflowHQ
6,950 Twitter followers
LinkedIn® Page
www.linkedin.com
89 employees on LinkedIn®
(70)4.5 out of 5
32nd Easiest To Use in Bot Platforms software
View top Consulting Services for Microsoft Copilot Studio
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Entry Level Price:$1.00
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 40% Small-Business
    • 36% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Microsoft Copilot Studio Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    16
    Chatbot Development
    10
    Efficiency
    9
    Easy Integrations
    7
    Integrations
    6
    Cons
    Learning Curve
    6
    Limited Customization
    4
    Missing Features
    3
    Bot Functionality
    2
    Chat Management
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Microsoft Copilot Studio features and usability ratings that predict user satisfaction
    8.4
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.3
    Quality of Support
    Average: 8.7
    7.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Microsoft
    Year Founded
    1975
    HQ Location
    Redmond, Washington
    Twitter
    @microsoft
    14,002,134 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    234,872 employees on LinkedIn®
    Ownership
    MSFT
Product Description
How are these determined?Information
This description is provided by the seller.

Easily create and maintain intelligent chatbots without having to code. Microsoft Power Virtual Agents enables you to engage conversationally with your customers and employees.

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 40% Small-Business
  • 36% Enterprise
Microsoft Copilot Studio Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
16
Chatbot Development
10
Efficiency
9
Easy Integrations
7
Integrations
6
Cons
Learning Curve
6
Limited Customization
4
Missing Features
3
Bot Functionality
2
Chat Management
2
Microsoft Copilot Studio features and usability ratings that predict user satisfaction
8.4
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.3
Quality of Support
Average: 8.7
7.7
AI Text Generation
Average: 8.5
Seller Details
Seller
Microsoft
Year Founded
1975
HQ Location
Redmond, Washington
Twitter
@microsoft
14,002,134 Twitter followers
LinkedIn® Page
www.linkedin.com
234,872 employees on LinkedIn®
Ownership
MSFT
(142)4.6 out of 5
12th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce

    Users
    • Inside sales specialist
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 72% Enterprise
    • 23% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Leena AI Autonomous Agent Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    31
    Helpful
    30
    Customer Support
    29
    Efficiency
    27
    HR Management
    16
    Cons
    Technical Issues
    9
    Reporting Issues
    6
    AI Limitations
    4
    Poor Understanding
    4
    Software Bugs
    4
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
    8.9
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Leena AI
    Year Founded
    2018
    HQ Location
    132 West, 31st Street, Suite #1006, New York 10001
    Twitter
    @LeenaAI_
    341 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    302 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Founded in 2018, Leena AI is the world’s largest independent employee‐facing agentic AI-based Assistant, serving hundreds of enterprises worldwide. Its Agentic AI platform empowers employees to acce

Users
  • Inside sales specialist
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 72% Enterprise
  • 23% Mid-Market
Leena AI Autonomous Agent Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
31
Helpful
30
Customer Support
29
Efficiency
27
HR Management
16
Cons
Technical Issues
9
Reporting Issues
6
AI Limitations
4
Poor Understanding
4
Software Bugs
4
Leena AI Autonomous Agent features and usability ratings that predict user satisfaction
8.9
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Leena AI
Year Founded
2018
HQ Location
132 West, 31st Street, Suite #1006, New York 10001
Twitter
@LeenaAI_
341 Twitter followers
LinkedIn® Page
www.linkedin.com
302 employees on LinkedIn®
(130)4.4 out of 5
30th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilitie

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 68% Enterprise
    • 22% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Aisera is an AI tool designed to auto-resolve common service desk issues and integrates with platforms like ServiceNow and MS Teams.
    • Reviewers appreciate Aisera's ability to provide fast help, manage complex workflows, and offer robust tools for deflecting calls from busy service agents, along with its flexibility and numerous built-in features suitable for IT organizations.
    • Users mentioned that the setup of Aisera requires guidance, some workflows take time to fine-tune, the analytics feel limited, and there are issues with understanding questions, limited options within the product, and challenges with integrating enterprise apps.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Aisera Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    41
    Ease of Use
    39
    Customer Support
    36
    Automation
    26
    Customer Satisfaction
    26
    Cons
    Learning Curve
    17
    AI Limitations
    11
    Complexity
    9
    Inaccuracy
    9
    Steep Learning Curve
    9
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Aisera features and usability ratings that predict user satisfaction
    9.0
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    9.0
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Aisera
    Company Website
    Year Founded
    2017
    HQ Location
    Palo Alto, CA
    Twitter
    @aisera_ai
    1,526 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    343 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Aisera delivers an Agentic AI platform that leverages artificial intelligence and machine learning to automate and transform enterprise service desk operations across IT, HR, finance, legal, facilitie

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 68% Enterprise
  • 22% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Aisera is an AI tool designed to auto-resolve common service desk issues and integrates with platforms like ServiceNow and MS Teams.
  • Reviewers appreciate Aisera's ability to provide fast help, manage complex workflows, and offer robust tools for deflecting calls from busy service agents, along with its flexibility and numerous built-in features suitable for IT organizations.
  • Users mentioned that the setup of Aisera requires guidance, some workflows take time to fine-tune, the analytics feel limited, and there are issues with understanding questions, limited options within the product, and challenges with integrating enterprise apps.
Aisera Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
41
Ease of Use
39
Customer Support
36
Automation
26
Customer Satisfaction
26
Cons
Learning Curve
17
AI Limitations
11
Complexity
9
Inaccuracy
9
Steep Learning Curve
9
Aisera features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
9.0
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
Aisera
Company Website
Year Founded
2017
HQ Location
Palo Alto, CA
Twitter
@aisera_ai
1,526 Twitter followers
LinkedIn® Page
www.linkedin.com
343 employees on LinkedIn®
(106)4.4 out of 5
34th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

    Users
    • Software Engineer
    Industries
    • Information Technology and Services
    • Financial Services
    Market Segment
    • 39% Small-Business
    • 32% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • yellow.ai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Chatbot Development
    11
    Ease of Use
    11
    Integrations
    11
    Chatbots
    10
    Easy Integrations
    9
    Cons
    Steep Learning Curve
    7
    Learning Curve
    6
    Integration Issues
    4
    Poor Customer Support
    4
    AI Limitations
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • yellow.ai features and usability ratings that predict user satisfaction
    8.6
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    8.4
    Quality of Support
    Average: 8.7
    6.7
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    yellow.ai
    Year Founded
    2016
    HQ Location
    San Mateo, California
    Twitter
    @yellowdotai
    1,509 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    955 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Yellow.ai empowers enterprises to create memorable customer conversations through our generative AI-powered customer service automation platform. Our vision is to drive toward the future of fully auto

Users
  • Software Engineer
Industries
  • Information Technology and Services
  • Financial Services
Market Segment
  • 39% Small-Business
  • 32% Mid-Market
yellow.ai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Chatbot Development
11
Ease of Use
11
Integrations
11
Chatbots
10
Easy Integrations
9
Cons
Steep Learning Curve
7
Learning Curve
6
Integration Issues
4
Poor Customer Support
4
AI Limitations
3
yellow.ai features and usability ratings that predict user satisfaction
8.6
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
8.4
Quality of Support
Average: 8.7
6.7
AI Text Generation
Average: 8.5
Seller Details
Seller
yellow.ai
Year Founded
2016
HQ Location
San Mateo, California
Twitter
@yellowdotai
1,509 Twitter followers
LinkedIn® Page
www.linkedin.com
955 employees on LinkedIn®
(230)4.7 out of 5
5th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

    Users
    • Director
    • Customer Happiness Champion
    Industries
    • Financial Services
    • Retail
    Market Segment
    • 49% Mid-Market
    • 32% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Verloop.io Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Customer Support
    3
    Helpful
    3
    Automation
    2
    Chat Features
    2
    Cons
    Bug Issues
    3
    Slow Performance
    3
    Chat Issues
    2
    Chat Management
    2
    Dashboard Issues
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Verloop.io features and usability ratings that predict user satisfaction
    9.5
    Has the product been a good partner in doing business?
    Average: 9.0
    9.4
    Ease of Use
    Average: 8.9
    9.4
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Verloop
    Year Founded
    2016
    HQ Location
    Bangalore
    Twitter
    @verloopio
    1,495 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    93 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated

Users
  • Director
  • Customer Happiness Champion
Industries
  • Financial Services
  • Retail
Market Segment
  • 49% Mid-Market
  • 32% Small-Business
Verloop.io Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Customer Support
3
Helpful
3
Automation
2
Chat Features
2
Cons
Bug Issues
3
Slow Performance
3
Chat Issues
2
Chat Management
2
Dashboard Issues
2
Verloop.io features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.0
9.4
Ease of Use
Average: 8.9
9.4
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Verloop
Year Founded
2016
HQ Location
Bangalore
Twitter
@verloopio
1,495 Twitter followers
LinkedIn® Page
www.linkedin.com
93 employees on LinkedIn®
(155)4.4 out of 5
23rd Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

    Users
    • Product Manager
    Industries
    • Insurance
    • Financial Services
    Market Segment
    • 50% Mid-Market
    • 29% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Haptik Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    30
    Ease of Use
    27
    Features
    25
    Customer Support
    20
    Efficiency
    13
    Cons
    Missing Features
    10
    AI Limitations
    8
    Bot Functionality
    6
    Delays
    6
    Limited Features
    6
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Haptik features and usability ratings that predict user satisfaction
    9.1
    Has the product been a good partner in doing business?
    Average: 9.0
    8.9
    Ease of Use
    Average: 8.9
    8.8
    Quality of Support
    Average: 8.7
    6.5
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Haptik
    Year Founded
    2013
    HQ Location
    New York, US
    Twitter
    @haptik
    6,074 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    323 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Haptik helps brands acquire, convert, engage and delight users with AI-driven, personalized, conversational experiences across 20 channels and 100+ languages. With the vision of creating the most co

Users
  • Product Manager
Industries
  • Insurance
  • Financial Services
Market Segment
  • 50% Mid-Market
  • 29% Enterprise
Haptik Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
30
Ease of Use
27
Features
25
Customer Support
20
Efficiency
13
Cons
Missing Features
10
AI Limitations
8
Bot Functionality
6
Delays
6
Limited Features
6
Haptik features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.0
8.9
Ease of Use
Average: 8.9
8.8
Quality of Support
Average: 8.7
6.5
AI Text Generation
Average: 8.5
Seller Details
Seller
Haptik
Year Founded
2013
HQ Location
New York, US
Twitter
@haptik
6,074 Twitter followers
LinkedIn® Page
www.linkedin.com
323 employees on LinkedIn®
(367)4.6 out of 5
7th Easiest To Use in Bot Platforms software
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Entry Level Price:Free
  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

    Users
    • CEO
    • Founder
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 78% Small-Business
    • 16% Mid-Market
    User Sentiment
    How are these determined?Information
    These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
    • Botpress is a platform for developing AI-powered chatbots, offering features such as a visual flow editor, integrated AI, and multi-channel support.
    • Reviewers appreciate Botpress's user-friendly interface, flexibility, and powerful features, including autonomous nodes for dynamic AI agent creation and an active community for support and innovation.
    • Users mentioned challenges such as a steep learning curve for beginners, lack of tier-one customer support, and issues with integrations with third-party applications.
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Botpress Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    216
    Features
    123
    Integrations
    121
    Easy Integrations
    114
    Chatbot Development
    112
    Cons
    Learning Curve
    86
    Missing Features
    57
    Limited Features
    54
    Steep Learning Curve
    45
    AI Limitations
    35
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Botpress features and usability ratings that predict user satisfaction
    8.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.5
    Ease of Use
    Average: 8.9
    8.1
    Quality of Support
    Average: 8.7
    8.4
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Botpress
    Company Website
    Year Founded
    2017
    HQ Location
    Quebec, QC
    Twitter
    @getbotpress
    2,540 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    62 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Botpress is an AI agent platform that empowers individuals and teams of all sizes to build, deploy, and monitor AI-powered agents for various applications. As a pioneer in the chatbot industry, Botpre

Users
  • CEO
  • Founder
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 78% Small-Business
  • 16% Mid-Market
User Sentiment
How are these determined?Information
These insights, currently in beta, are compiled from user reviews and grouped to display a high-level overview of the software.
  • Botpress is a platform for developing AI-powered chatbots, offering features such as a visual flow editor, integrated AI, and multi-channel support.
  • Reviewers appreciate Botpress's user-friendly interface, flexibility, and powerful features, including autonomous nodes for dynamic AI agent creation and an active community for support and innovation.
  • Users mentioned challenges such as a steep learning curve for beginners, lack of tier-one customer support, and issues with integrations with third-party applications.
Botpress Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
216
Features
123
Integrations
121
Easy Integrations
114
Chatbot Development
112
Cons
Learning Curve
86
Missing Features
57
Limited Features
54
Steep Learning Curve
45
AI Limitations
35
Botpress features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.0
8.5
Ease of Use
Average: 8.9
8.1
Quality of Support
Average: 8.7
8.4
AI Text Generation
Average: 8.5
Seller Details
Seller
Botpress
Company Website
Year Founded
2017
HQ Location
Quebec, QC
Twitter
@getbotpress
2,540 Twitter followers
LinkedIn® Page
www.linkedin.com
62 employees on LinkedIn®
(41)4.6 out of 5
Optimized for quick response
26th Easiest To Use in Bot Platforms software
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfac

    Users
    No information available
    Industries
    • Information Technology and Services
    • Computer Software
    Market Segment
    • 76% Enterprise
    • 15% Small-Business
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Moveworks Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    8
    Efficiency
    8
    Time-Saving
    7
    Innovation
    5
    AI Integration
    4
    Cons
    Usage Limitations
    5
    Complexity
    4
    Learning Curve
    3
    Poor Customer Support
    3
    Time-Consuming
    3
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Moveworks features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    8.9
    Quality of Support
    Average: 8.7
    8.3
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Moveworks
    Company Website
    Year Founded
    2016
    HQ Location
    Mountain View, California
    Twitter
    @moveworks
    5,754 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    705 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Moveworks unifies every business system with natural language, giving employees one place to go to find information, automate tasks, and be more productive, increasing employee efficiency and satisfac

Users
No information available
Industries
  • Information Technology and Services
  • Computer Software
Market Segment
  • 76% Enterprise
  • 15% Small-Business
Moveworks Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
8
Efficiency
8
Time-Saving
7
Innovation
5
AI Integration
4
Cons
Usage Limitations
5
Complexity
4
Learning Curve
3
Poor Customer Support
3
Time-Consuming
3
Moveworks features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
8.9
Quality of Support
Average: 8.7
8.3
AI Text Generation
Average: 8.5
Seller Details
Seller
Moveworks
Company Website
Year Founded
2016
HQ Location
Mountain View, California
Twitter
@moveworks
5,754 Twitter followers
LinkedIn® Page
www.linkedin.com
705 employees on LinkedIn®
(273)4.2 out of 5
27th Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

    Users
    • Senior Software Engineer
    • Consultant
    Industries
    • Information Technology and Services
    • Banking
    Market Segment
    • 68% Enterprise
    • 20% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Pega Platform Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    5
    Efficiency Improvement
    4
    Automation
    3
    Efficiency
    3
    Fast Development
    3
    Cons
    Missing Features
    3
    Cost Issues
    2
    Expensive
    2
    Lack of Knowledge
    2
    Learning Curve
    2
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Pega Platform features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    8.3
    Ease of Use
    Average: 8.9
    8.2
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    1983
    HQ Location
    Cambridge, MA
    Twitter
    @pega
    45,554 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    5,449 employees on LinkedIn®
    Ownership
    NASDAQ:PEGA
Product Description
How are these determined?Information
This description is provided by the seller.

Pega is a powerful low-code platform that builds agility into the world’s leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve the

Users
  • Senior Software Engineer
  • Consultant
Industries
  • Information Technology and Services
  • Banking
Market Segment
  • 68% Enterprise
  • 20% Mid-Market
Pega Platform Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
5
Efficiency Improvement
4
Automation
3
Efficiency
3
Fast Development
3
Cons
Missing Features
3
Cost Issues
2
Expensive
2
Lack of Knowledge
2
Learning Curve
2
Pega Platform features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
8.3
Ease of Use
Average: 8.9
8.2
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
1983
HQ Location
Cambridge, MA
Twitter
@pega
45,554 Twitter followers
LinkedIn® Page
www.linkedin.com
5,449 employees on LinkedIn®
Ownership
NASDAQ:PEGA
(29)4.7 out of 5
View top Consulting Services for SAP Conversational AI
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  • Overview
    Expand/Collapse Overview
  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provid

    Users
    No information available
    Industries
    • Information Technology and Services
    Market Segment
    • 48% Enterprise
    • 28% Mid-Market
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • SAP Conversational AI features and usability ratings that predict user satisfaction
    8.3
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    8.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    SAP
    Year Founded
    1972
    HQ Location
    Walldorf
    Twitter
    @SAP
    299,929 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    131,387 employees on LinkedIn®
    Ownership
    NYSE:SAP
Product Description
How are these determined?Information
This description is provided by the seller.

Transform your customer and employee experience with SAP Conversational AI, which combines a powerful bot building platform and a digital assistant. Bot Building Platform SAP Conversational AI provid

Users
No information available
Industries
  • Information Technology and Services
Market Segment
  • 48% Enterprise
  • 28% Mid-Market
SAP Conversational AI features and usability ratings that predict user satisfaction
8.3
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
8.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
SAP
Year Founded
1972
HQ Location
Walldorf
Twitter
@SAP
299,929 Twitter followers
LinkedIn® Page
www.linkedin.com
131,387 employees on LinkedIn®
Ownership
NYSE:SAP
(171)4.6 out of 5
16th Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences—without any coding. Our intuitive platform allows non-technical users to create AI-powered age

    Users
    • Owner
    Industries
    • Marketing and Advertising
    • Financial Services
    Market Segment
    • 57% Small-Business
    • 34% Mid-Market
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • TARS Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    5
    Ease of Use
    4
    Helpful
    4
    Experience Satisfaction
    2
    Intuitive
    2
    Cons
    Limited Features
    3
    Limited Reporting
    2
    Missing Features
    2
    AI Limitations
    1
    Challenging Reporting
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • TARS features and usability ratings that predict user satisfaction
    9.4
    Has the product been a good partner in doing business?
    Average: 9.0
    9.0
    Ease of Use
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.7
    9.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    TARS
    Year Founded
    2016
    HQ Location
    Newark, DE
    Twitter
    @hellotars_ai
    725 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    38 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Tars empowers businesses to build AI agents that automate internal tasks and enhance customer experiences—without any coding. Our intuitive platform allows non-technical users to create AI-powered age

Users
  • Owner
Industries
  • Marketing and Advertising
  • Financial Services
Market Segment
  • 57% Small-Business
  • 34% Mid-Market
TARS Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
5
Ease of Use
4
Helpful
4
Experience Satisfaction
2
Intuitive
2
Cons
Limited Features
3
Limited Reporting
2
Missing Features
2
AI Limitations
1
Challenging Reporting
1
TARS features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.0
9.0
Ease of Use
Average: 8.9
9.6
Quality of Support
Average: 8.7
9.0
AI Text Generation
Average: 8.5
Seller Details
Seller
TARS
Year Founded
2016
HQ Location
Newark, DE
Twitter
@hellotars_ai
725 Twitter followers
LinkedIn® Page
www.linkedin.com
38 employees on LinkedIn®
(50)4.6 out of 5
28th Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

    Users
    No information available
    Industries
    • Airlines/Aviation
    • Leisure, Travel & Tourism
    Market Segment
    • 50% Mid-Market
    • 34% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • ViaSay Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Efficiency
    1
    Helpful
    1
    Insights
    1
    Cons
    AI Limitations
    1
    Flow Management
    1
    Learning Curve
    1
    Team Dependency
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • ViaSay features and usability ratings that predict user satisfaction
    9.7
    Has the product been a good partner in doing business?
    Average: 9.0
    8.8
    Ease of Use
    Average: 8.9
    9.6
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    ViaSay
    Year Founded
    2016
    HQ Location
    Paris, Île-de-France
    Twitter
    @Mindsay_ai
    1,463 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    11 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Provide simple and efficient customer interactions with ViaSay's chatbot and conversational AI platform. ViaSay helps customer service teams overcome common challenges, allowing them to automate larg

Users
No information available
Industries
  • Airlines/Aviation
  • Leisure, Travel & Tourism
Market Segment
  • 50% Mid-Market
  • 34% Enterprise
ViaSay Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Efficiency
1
Helpful
1
Insights
1
Cons
AI Limitations
1
Flow Management
1
Learning Curve
1
Team Dependency
1
ViaSay features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.0
8.8
Ease of Use
Average: 8.9
9.6
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Seller
ViaSay
Year Founded
2016
HQ Location
Paris, Île-de-France
Twitter
@Mindsay_ai
1,463 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
(46)4.6 out of 5
31st Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Spectrm is the leading conversational marketing platform for consumer brands to instantly engage their audience on the world's largest messaging channels. Marketers use Spectrm to design custom chatbo

    Users
    No information available
    Industries
    • Automotive
    • Marketing and Advertising
    Market Segment
    • 43% Mid-Market
    • 30% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Spectrm Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    1
    Ease of Use
    1
    Helpful
    1
    Cons
    Not Intuitive
    1
    Update Issues
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Spectrm features and usability ratings that predict user satisfaction
    9.2
    Has the product been a good partner in doing business?
    Average: 9.0
    8.7
    Ease of Use
    Average: 8.9
    9.5
    Quality of Support
    Average: 8.7
    0.0
    No information available
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Year Founded
    2016
    HQ Location
    Berlin, Berlin
    Twitter
    @Spectrm_
    428 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    23 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Spectrm is the leading conversational marketing platform for consumer brands to instantly engage their audience on the world's largest messaging channels. Marketers use Spectrm to design custom chatbo

Users
No information available
Industries
  • Automotive
  • Marketing and Advertising
Market Segment
  • 43% Mid-Market
  • 30% Enterprise
Spectrm Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
1
Ease of Use
1
Helpful
1
Cons
Not Intuitive
1
Update Issues
1
Spectrm features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.0
8.7
Ease of Use
Average: 8.9
9.5
Quality of Support
Average: 8.7
0.0
No information available
Seller Details
Year Founded
2016
HQ Location
Berlin, Berlin
Twitter
@Spectrm_
428 Twitter followers
LinkedIn® Page
www.linkedin.com
23 employees on LinkedIn®
(82)4.6 out of 5
24th Easiest To Use in Bot Platforms software
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  • Overview
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  • Product Description
    How are these determined?Information
    This description is provided by the seller.

    Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

    Users
    No information available
    Industries
    • Computer Software
    • Information Technology and Services
    Market Segment
    • 60% Small-Business
    • 22% Enterprise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Rulai Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Ease of Use
    7
    Easy Setup
    4
    Customization
    3
    Easy Integrations
    3
    Efficiency
    3
    Cons
    AI Limitations
    1
    Connectivity Issues
    1
    Data Analytics Issues
    1
    Difficult Learning
    1
    Lack of Detail
    1
  • User Satisfaction
    Expand/Collapse User Satisfaction
  • Rulai features and usability ratings that predict user satisfaction
    9.6
    Has the product been a good partner in doing business?
    Average: 9.0
    9.3
    Ease of Use
    Average: 8.9
    9.1
    Quality of Support
    Average: 8.7
    10.0
    AI Text Generation
    Average: 8.5
  • Seller Details
    Expand/Collapse Seller Details
  • Seller Details
    Seller
    Rulai
    Year Founded
    2016
    HQ Location
    Campbell, CA
    Twitter
    @Rulaiinc
    214 Twitter followers
    LinkedIn® Page
    www.linkedin.com
    9 employees on LinkedIn®
Product Description
How are these determined?Information
This description is provided by the seller.

Rulai's Conversational Computing Platform is the most advanced all-in-one Conversational AI platform in the market, designed to accelerate time-to-value. Companies can use Rulai to build sophisticated

Users
No information available
Industries
  • Computer Software
  • Information Technology and Services
Market Segment
  • 60% Small-Business
  • 22% Enterprise
Rulai Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
7
Easy Setup
4
Customization
3
Easy Integrations
3
Efficiency
3
Cons
AI Limitations
1
Connectivity Issues
1
Data Analytics Issues
1
Difficult Learning
1
Lack of Detail
1
Rulai features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.0
9.3
Ease of Use
Average: 8.9
9.1
Quality of Support
Average: 8.7
10.0
AI Text Generation
Average: 8.5
Seller Details
Seller
Rulai
Year Founded
2016
HQ Location
Campbell, CA
Twitter
@Rulaiinc
214 Twitter followers
LinkedIn® Page
www.linkedin.com
9 employees on LinkedIn®