Salon Billing Software

Occasionally, the mobile app freezes or crashes. Reinstalling or restarting works, but it’s a pain when you’re trying to set up on the go. I have also had a few reminders land in my spam folder. Review collected by and hosted on G2.com.

It really hasn't solve me problems just time which increases my productivity. Review collected by and hosted on G2.com.

Nothing, the tool has worked incredibly well for us and we will continue to use it and see tangible results Review collected by and hosted on G2.com.

We have thousands of website visitors and those that fit our tailored criteria come directly to our team who is able to follow up with them immediately. After hours, we lean on AI and schedulers to capture prospects we weren't able to interact with in the moment. Either way, our ability to connect with the right people with the right message in a matter of seconds has allowed the team to see serious results. Review collected by and hosted on G2.com.

Our experience with Bill.com has been extremely disappointing. Their verification process is an absolute nightmare — we were asked to submit the same documents 4-5 times, and even after doing so, they continued to flag issues without providing any clear resolution.

What made this worse was the quality of their support. Every interaction with their support team felt like going in circles — no real ownership, no actionable guidance, just the same scripted responses that don’t actually address the problem. It's clear that their internal processes and customer support infrastructure are broken.

We chose Bill.com expecting it to simplify our AR workflows — instead, it created more headaches and delays. We’ve wasted far too much time on something that should be straightforward. I would strongly advise others to consider alternative solutions before committing to this platform. Review collected by and hosted on G2.com.

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Despite its strengths, there are areas where NetSuite feels disjointed or underdeveloped. For example:

Some fields are only usable in resource management and not available elsewhere, which creates unnecessary limitations.

Project task functionality feels like an afterthought, not a fully integrated part of the system.

It's frustrating that Service Items can’t be linked to employees without a custom script — especially when selling professional services is the majority of our business.

We've had a support ticket open for over a year regarding a syntax error, and there’s still no resolution.

We also have an open support ticket related to mass updates on effective-dated fields in employee records. Every year, when we perform these updates, the system wipes out the “special skills” section — even when using forms where that section is hidden. Despite multiple attempts and troubleshooting, the issue remains unresolved after more than a year.

Nothing here would keep me from recommending the system to others. In fact, some of these issues and those not mentioned convinced me to work towards certification. Review collected by and hosted on G2.com.

NetSuite gives us a centralized system to manage our operations, financials, and project-based activities all in one place. It replaces disconnected tools and spreadsheets by integrating project management, time tracking, billing, reporting, and general ledger into a single platform. This helps ensure consistency, improves visibility across departments, and supports better decision-making.

It also gives our teams access to real-time data, which is critical for both day-to-day operations and long-term planning. For a business like ours — with a mix of R&D, professional services, and manufacturing — having one system to manage everything reduces manual effort, minimizes errors, and provides the foundation for scalability. Review collected by and hosted on G2.com.

The UI, though clean, could benefit from a few more customization options to suit different team workflows. That said, the support team has been very responsive, and once everything is set up, the system runs smoothly. Review collected by and hosted on G2.com.

DualEntry has actually sped up our month-end close. What used to take days of reconciliation is now just hours, courtesy of its smart bank matching and AI-driven transaction categorization. It automatically extracts data from our payroll (Payfit), HR systems (Zelt, Oracle HCM, IntelliHR), and revenue streams (Salesforce) with fewer exceptions and no more data silos. The result? A faster, more accurate close process and a finance organization with more time to think about strategy, not about spreadsheets. Review collected by and hosted on G2.com.

The use of SMS messaging is going away for the free plan, so we'll have to start making sure guests provide us an email address that they receive notification for, or that they download the WaitWhile app on their phone to receive the notification. Review collected by and hosted on G2.com.

When we first started vending at festivals and expos, we were writing down the name and phone number of people to create a waiting list and then manually texting them when it was their turn. This was tedious and time consuming, and on the rare occasion we would make an error in the number we were texting. Waitwhile made it easy to collect even more data for the guest much faster, including the service(s) they wanted to receive, and the notification process became much simpler by just clicking a button. Review collected by and hosted on G2.com.

Not too much. It is one of my vendors that I am very happy with. If I had to have a suggestion, it would be on the savable templates. They are not editable in a way that streamlines our processes, so we generally have to create a brand new template or deal with the way its done. (add a line in the template at the top for alphabetical purposes vs. having to add at bottom). Also, I wish there were more customizable workflows. We have to manually select the workflows b/c we have many managers for similar invoices. I wish we could have workflow templates we could select vs. having to manually add approvers. Review collected by and hosted on G2.com.

Having the proper approval workflows, easy account coding and direct import into our system; streamlining payments to vendors; easy database for invoice management Review collected by and hosted on G2.com.

Limited number of clients on the basic plan.

Some advanced accounting features are missing, so it’s not ideal for complex bookkeeping.

Reporting options are basic if you're trying to do deeper financial analysis. Review collected by and hosted on G2.com.

FreshBooks is helping me manage my finances more confidently as someone new to accounting and freelancing. Before using it, I found it difficult to keep track of payments, client invoices, and expenses. FreshBooks has made invoicing simple and professional, allowing me to send bills quickly and even set up automatic reminders for clients. It also lets me track the time I spend on each project and record expenses in an organized way, which is helping me understand how much I’m actually earning from each job. The clear dashboard and simple reports make it easy to see where my money is coming from and going, even though I don’t have an accounting background. Overall, it’s saving me time, reducing confusion, and helping me build better habits around managing money in my early career. Review collected by and hosted on G2.com.

Not so much. They have provided a free sandbox and allowed us to implement and test the product without any upfront payment. They also stayed connected via Slack and helped us with queries after implementation. Review collected by and hosted on G2.com.

Manual billing was a bottleneck for our growth. Zenskar came, automated it all, and helped us scale up across different geographies. Review collected by and hosted on G2.com.

• Would benefit from more customized templates specific to branding and marketing

• Mobile app can be limiting for more advanced tasks Review collected by and hosted on G2.com.

As a real estate agency operating in Mauritius, Zoho Invoice has proven to be an invaluable tool for managing our billing process with efficiency and professionalism. From creating VAT-compliant invoices to issuing sales receipts and quotations for property transactions, the system is both flexible and robust.

One of the standout features is its seamless integration with Zoho Books, allowing us to sync invoices with our accounting records, track payments in real time, and generate detailed financial reports. We also appreciate the multi-bank support, which lets us clearly present our account details across different banks (Absa and MCB in our case) directly on the invoices.

The ability to automate reminders, customize layouts with our branding, and include detailed property descriptions (such as plot numbers, location, and agency commission breakdowns) enhances the client experience and reduces manual follow-ups.

Support from the Zoho team has been excellent—prompt, knowledgeable, and willing to go the extra mile. Review collected by and hosted on G2.com.

Microsoft 365 offers powerful tools, there are a few areas that could be improved. The user interface can feel overwhelming for new users due to the number of features and frequent updates. Occasionally, syncing issues occur with OneDrive, especially when working with large or shared files. Also, the licensing and subscription plans can be a bit complex to manage for organizations with changing team sizes or mixed device environments. Review collected by and hosted on G2.com.

Microsoft 365 helps solve several key challenges around productivity, collaboration, and data accessibility. With tools like Teams, Outlook, and SharePoint, communication and collaboration across departments and remote teams have become much more efficient. Real-time co-authoring in Word and Excel reduces version control issues, and OneDrive ensures that files are securely stored and accessible from anywhere. These features save time, improve workflow, and help keep projects on track ultimately boosting overall productivity and team alignment. Review collected by and hosted on G2.com.

I’d love to see more visual template options—right now, reminder messages are clean and functional, but the layout and styling choices (like fonts, colors, formatting) are fairly basic. A few extra design tools would make it even more polished. Review collected by and hosted on G2.com.

GReminders eliminates the back-and-forth of appointment scheduling and drastically reduces no-shows by sending automated email, SMS, and voice reminders. With seamless calendar and CRM integrations—Google, Outlook, Salesforce, HubSpot, Redtail—you set it up once and it just works, freeing your team from manual follow‑ups. The result? More on-time clients, streamlined operations, and time reclaimed to focus on growing the business. Review collected by and hosted on G2.com.

While Zoho Books is overall a fantastic platform, there are a few areas that could be improved. The biggest one for me is the limited customization in certain reports and templates—sometimes I wish I could tweak layouts or add specific fields more freely. Also, the learning curve can be a bit steep for beginners, especially when exploring advanced features like workflows or integrations. Lastly, while support is generally helpful, response times can be slower during peak hours. But none of these are deal-breakers, and the regular updates show that Zoho is actively listening to feedback. Review collected by and hosted on G2.com.

Zoho Books is helping me solve the biggest pain points in day-to-day accounting—manual data entry, delayed invoicing, and GST compliance headaches. Before using it, I had to juggle multiple tools to manage billing, track payments, file returns, and generate reports. Now, everything is in one place and flows automatically.

It’s especially valuable for managing accounts receivable and payable, real-time financial tracking, and tax filing—all without spending hours each week. The automation (like recurring invoices, bank feeds, and payment reminders) has freed up a lot of time, which means I can focus more on analysis, decision-making, and supporting clients rather than just recording transactions.

In short, it’s made accounting not just faster, but smarter. Review collected by and hosted on G2.com.

They are still building out new features that would be helpful for our team. The team has implemented new capabilities to support our pricing structure. Since these features require updates on their end, we appreciate their willingness to enable them quickly so we can make edits ourselves. Their responsiveness and commitment to setting us up for success is truly valued Review collected by and hosted on G2.com.

MonetizeNow is helping us streamline and optimize our CPQ process. Review collected by and hosted on G2.com.

Some features are not available in my country (India) such as Payment collection from the clients and making of GST-compliant invoices. Payment collection is only available in some countries. Review collected by and hosted on G2.com.

Generating Invoices and Estimates for clients.

Sending automatic reminders for collecting payments.

Sending auto-payment receipts.

Payment collection from clients by integration Stripe payment gateway directly in Wave. Review collected by and hosted on G2.com.

I have become dependent on it like a drug addict? If the day comes when I will not be able to use its features, I will truly have to completely change how I get work done. Review collected by and hosted on G2.com.

Mostly with return to inbox if no reply feature and scheduled emails. It ensures I never let an email thread fall through the cracks. Also helps remind me of any and all tasks I need to complete by sending myself emails or scheduling any email to return to my inbox when I know it is more likely that I will be able to complete the task or resume communication with someone. It really has completely changed how I work. No more To-Do lists, which can be easily ignored. Now everything I need to get done is flowed through my email inbox. Review collected by and hosted on G2.com.

When doing a deeper dive to set up marketing templates, realised you have to pay even more to simply adjust your templates !! A big mis sell to me also using Zapier to drag information into the platform did not work, so issues in pushing the correct data you want for your clients in the solution and was unable to resolve, with both parties blaming each other. Review collected by and hosted on G2.com.

They did not resolve, just understood my complaint but not sure if they will react. Review collected by and hosted on G2.com.

One thing that is currently lacking but will soon be updated (based on their teams product development roadmap) is the ability to create contracts with a drag and drop type builder in the portal as well the ability to create dynamic proposals using the portal. Review collected by and hosted on G2.com.

We needed a turnkey solution to manage our current clients and keep them in the loop on their projects. We have been using a variety of tools with manual communication to do all this and Copilot allows us to consolidate everything into one platform. This allows us to save time and run our operations more efficiently internally and for our clients thus resulting in better client onboarding and overal client experience. Review collected by and hosted on G2.com.

The basic version only carries bery basic needs for keeping track. Specially if you run agency with multiple project cost centres, the subscription becomes quite expensive Review collected by and hosted on G2.com.

Zipbooks is quite friendly and intuitive. They have excellent interface making accounting easy. As a trained book keeper, first time making entries is easy ( a bit repetitive though, but still simple to use). Review collected by and hosted on G2.com.

The calendar is buggy and it doesn't offer me the option of seeing all the calendars of the whole office at the same time. I coordinate the schedule and I need to see everyone's availability. In addition, we need to color-code our appointments and B4T doesn't do that. We use Google instead. Review collected by and hosted on G2.com.

We keep practice info at our fingertips and use it to track time. I also like the task tracking and the ability to set up task flows that trigger the next step on completion of the previous. It helps me stay on top of my cases and bill all of my time. That helps my productivity and keeps the clients happy. Review collected by and hosted on G2.com.