Administrative Software

Certain sophisticated formatting and data analysis capabilities in Google Docs and Sheets do not measure up to those in Microsoft Word or Excel. Review collected by and hosted on G2.com.

Google Workspace solves the daily collaboration issues among employees in our organization. It is very easy to share files across each other using Drive and Sheets. Makes communication possible with CHAT and Video conferencing with MEET. Review collected by and hosted on G2.com.

Occasionally, the mobile app freezes or crashes. Reinstalling or restarting works, but it’s a pain when you’re trying to set up on the go. I have also had a few reminders land in my spam folder. Review collected by and hosted on G2.com.

It really hasn't solve me problems just time which increases my productivity. Review collected by and hosted on G2.com.

Only thing is we wish that the Sign Out button on the bottom right-hand corner of the kiosk could be bigger or highlighted to stand out better. When guests need to sign out, they have difficulty finding that button. Review collected by and hosted on G2.com.

We can now see who is in the building for the day, especially if we missed them come into the door. Our office is hybrid, so this allows us to let unexpected guests know whether or not someone is in the office to be able to help them with their needs. It has also allowed our front desk to see if we have trainings for the day and how many people we are expecting at different times which lets us know when it may get busy in the lobby. Review collected by and hosted on G2.com.

customer response times can vary, and it might not be that intuitive for customers who are no that technical. Review collected by and hosted on G2.com.

if I have to make a decision quickly driven by the data I have collected, it helps me do that in a time sufficient manner. it also gives and collects feedback for me super quick without any hassles of sorting out those opinions, feedback, data, etc. it is just an excellent tool to help me make informed decisions quicker about data, and creates swift responses that are super easy to analyze when before and after survey collections are held. Review collected by and hosted on G2.com.

there is nothing to dislike about Canva it is very good and useful software for me and my friends also use this software . Review collected by and hosted on G2.com.

Before canva for me it is very difficult to edit images , design logos or edit videos as other software were very costly and difficult to use but after using canva i can do that word easily and in less time it is cheap , time saving and efficient for me and i really like this software Review collected by and hosted on G2.com.

Nothing, the tool has worked incredibly well for us and we will continue to use it and see tangible results Review collected by and hosted on G2.com.

We have thousands of website visitors and those that fit our tailored criteria come directly to our team who is able to follow up with them immediately. After hours, we lean on AI and schedulers to capture prospects we weren't able to interact with in the moment. Either way, our ability to connect with the right people with the right message in a matter of seconds has allowed the team to see serious results. Review collected by and hosted on G2.com.

The only problem I find is having to keep an eye on things to make sure vendors are signed out if they fail to do so when they leave. I usually have to view the week and check for those that are still signed in and check them out. I don't like to keep them signed in forever. Review collected by and hosted on G2.com.

Tracking people (both employees from other locations and general visitors) for security purposes and letting employees know that someone is here to see them. Review collected by and hosted on G2.com.

While Jotform offers a generous free tier, the pricing structure can become expensive for small businesses that require more submissions or advanced features. Additionally, the platform occasionally has limitations on design flexibility compared to fully custom-coded forms, and some integrations require higher-tier plans. The learning curve for more complex logic-based forms can be slightly steep for beginners. Review collected by and hosted on G2.com.

Jotform helps us streamline data collection and automate workflows across departments. It eliminates the need for manual paperwork, allowing us to gather information from clients, employees, and prospects efficiently. It has also simplified processes like event registrations, employee onboarding, and compliance form submissions. The integrations with Google Sheets and CRMs save considerable time, making operations more seamless. Review collected by and hosted on G2.com.

Their current minutes limitations on their avatar use is a challenge for us, as we are developing resources for streaming experience, as opposed to fixed video usage. However, they've noted our needs and will keep it as a future feature suggestion, so when the technology is available, they'll be able to meet our need. Review collected by and hosted on G2.com.

Synthesia has noted how the current "minute limitations" of their service don't quite meet our anticipated need. They have noted our need, and have logged a feature request for future development in this area. Review collected by and hosted on G2.com.

The only area where I think the product could be improved is visibility into colleagues schedules. You can find a colleague on a map, see when they'll be at the office and all that, but I am missing a single view, only for my team, showing planned presences for the following week or two. Essentially a faster way to see the whole picture. Review collected by and hosted on G2.com.

We have fixed desks (not bookable), flexible desks (assigned but to be release when unused), and hot desks which are always up for grabs and can only be reserved for the day. With Archie we can manage this set up very easily. Review collected by and hosted on G2.com.

The one thing I wish Zoom did better was integrate with Google Calendar. The updates between the two programs are slow and often, details from a Google Calendar meeting won't make it into Zoom. The integration works really well when you schedule a Zoom meeting form within Google but I would like that same information to be available in Zoom when I open it. Review collected by and hosted on G2.com.

The ability to host meetings for our entire organization at any time regardless of if users are in front of their computers or not. Zoom also allows us to have ongoing conversations with clients of ours who either use Zoom at their organization or have been in a Zoom meeting with our team with the ongoing chat feature. Review collected by and hosted on G2.com.

Honestly, nothing at all—everything has been working perfectly for us. The platform is intuitive, reliable, and covers all the key areas we need for performance management and employee development. We’re very satisfied with the experience so far! Review collected by and hosted on G2.com.

We use Leapsome for multiple key areas of our people development and performance cycle. Specifically:

Performance Reviews: Structured, transparent review cycles across teams and departments.

1:1 Meetings: Well-organized agendas that help foster regular, meaningful conversations between managers and team members.

Goal Tracking: To align individual and team goals with company objectives and track progress in real time.

Feedback & Praise: Encouraging a culture of continuous feedback and recognition.

Surveys & Engagement: Running pulse surveys to understand employee satisfaction and improve team dynamics.

Development Plans: Helping team members grow through personalized development frameworks.

Leapsome has helped us centralize all these processes in a user-friendly and efficient way. Review collected by and hosted on G2.com.

One aspect I will miss is the direct contact I previously had with my representatives. While the program offers many features, I appreciate the personal interaction that facilitated more tailored support. Despite this, I have confidence in the team's ability to provide efficient assistance, and I look forward to continuing to utilize the program's capabilities. Review collected by and hosted on G2.com.

It has been instrumental in streamlining our visitor management process, providing real-time insights into guest arrivals and departures. In the event of an emergency, the ability to quickly access a comprehensive list of individuals currently on-site is invaluable.

Additionally, the program's feature of storing company information for future reference has been incredibly helpful. It allows us to efficiently manage and retrieve important details as needed.

Overall, The Receptionist has significantly enhanced our operational efficiency, and I highly recommend it to companies of all sizes. Review collected by and hosted on G2.com.

Analytics are a little hard to understand and how to create and track events that occur. I have been successful at creating and tracking pages, but I have not fully dove into the analytics and how to use them to understand how our user-base is adopting our platform. This is not at the fault of UserPilot. The resources are there, we just haven't really had the time to look at them. Its not as easy as the creating for flows, spotlights, banners, resource center, etc. Review collected by and hosted on G2.com.

We wanted our end users to be more autonomous in their configurations within our platform. Flows and spotlights have allowed us to create self-guided user experiences that can be used over and over again to educate our end users on how to achieve a certain goal. This has saved our team time from having to complete setup on behalf of our customers and has enabled the end-user to own their configuration and make changes as needed. We also needed a better way to store our educational material. We were using Google Drive and did not want to purchase an expensive learning management platform so the Resource Center has been a great option to make our content readily available to our customer base. We have recently started using Flows and Banners on the product side to introduce new products and features, highlight our release notes, and announce if we are experience an issue with our platform and when the issue has been resolved. This has been incredibly helpful as we are able to reach our entire customer base within a tool that they use daily, and we are able to see analytics on how many people have seen the announcement to begin to understand reach. We plan to implement a customer satisfaction survey in the Fall of this year. Review collected by and hosted on G2.com.

Licensing - they've been very gracious in giving us a discount for nonprofit use, but it does require some additional, cumbersome steps to implement. Review collected by and hosted on G2.com.

This is a power tool, with additional features above what Google Forms (or other similar products) have. The number of options available does mean that you should do a practice poll for each unique setup, to make sure you have tweaked it to your needs. Review collected by and hosted on G2.com.

Both informal surveys and formal polls, where the need to ascertain valid responses is critical. We've used its featureset, both on its own and integrated with other virtual meeting partners. We can import their credentials into QuestionPro so that our participants don't have to manage different credentials to attend and to vote. Review collected by and hosted on G2.com.

The biggest disadvantage for me is the limitation of 50 participants per month in the free format. I know the service offered is very good, but having only 50 participants per month is something I don't like. Review collected by and hosted on G2.com.

Mentimeter helps me a lot in making my classes more participative and provides me with good tools for assessment and understanding if my students are studying and learning. Review collected by and hosted on G2.com.

The use of SMS messaging is going away for the free plan, so we'll have to start making sure guests provide us an email address that they receive notification for, or that they download the WaitWhile app on their phone to receive the notification. Review collected by and hosted on G2.com.

When we first started vending at festivals and expos, we were writing down the name and phone number of people to create a waiting list and then manually texting them when it was their turn. This was tedious and time consuming, and on the rare occasion we would make an error in the number we were texting. Waitwhile made it easy to collect even more data for the guest much faster, including the service(s) they wanted to receive, and the notification process became much simpler by just clicking a button. Review collected by and hosted on G2.com.

AI credits run out fast: On the free plan you get a small monthly allowance, and if you batch‑generate posts or long‑form drafts you’ll burn through them in a day—then you’ll be stuck waiting or forced to upgrade Review collected by and hosted on G2.com.

I’ve reclaimed at least five hours a wee, time I now spend refining strategy instead of wrestling tools. My content output is up, consistency is solid, and even my non‑design teammates clap back with “Wow, that looks great!” whenever I share new drafts. Review collected by and hosted on G2.com.

What I dislike about Outlook are the changes with upgrades. You spend an hour letting your computer upgrade and then you jump in and everything is so different. Why go from one extreme to another? Sometimes when I create rules, that can get a little tangled. I've seen that in a few different roles- the rules don't always catch and even after restarting, you still need to get IT involved and it's usually some weird nuance button you have to click to make things works and it's just so stupid. The "rules" can be so simple sometimes and then so complicated other times. Also, if I have a meeting on the calendar and then delete it, it still shows up in my notification summary. Why? It's no longer on the calendar. Little things like that can get annoying. Considering how many updates and upgrades they are constantly doing, the little things get forgotten about. Review collected by and hosted on G2.com.

Oh it makes life so much easier! We can communicate, schedule meetings, integrate other tools. It's a life saver! Review collected by and hosted on G2.com.

While Excel is incredibly powerful, it can lag or crash when working with very large datasets. The learning curve is steep for advanced features like Power Pivot or VBA, especially for non-technical users. Also, version compatibility issues sometimes arise when sharing files between older and newer Excel versions. Review collected by and hosted on G2.com.

Excel helps me manage and analyze large volumes of structured and semi-structured data—from daily reports and KPI dashboards to financial forecasting and inventory control. Its data cleaning and transformation capabilities via Power Query save hours of manual work, and automation through macros/VBA significantly boosts efficiency. Review collected by and hosted on G2.com.