185 ScalePad Lifecycle Manager Reviews
We appreciate the integration with our other products and services such as ConnectWise, Meraki, SonicWall, IT Glue, etc. Review collected by and hosted on G2.com.
Occasionally information does not sync correctly and must be manually changed. Review collected by and hosted on G2.com.
It is very easy to connect with Connectwise Automate to pull all hardware data, allowing it to pull hardware specs and warranty info. The pricing for extending waranties is very reasonable as well! Review collected by and hosted on G2.com.
If the equipment was refurbished, it will show the age of the computer and can be difficu.t to determine actual purchase dates. It was many filters but one simple one it could use is the ability to differentiate HDD and SSD drives to create sales opportunities. Review collected by and hosted on G2.com.
The PDF export which is perfect for a client presentation Review collected by and hosted on G2.com.
The detection of warranty dates that does not always occur Review collected by and hosted on G2.com.
We bought the product for warranty insights, but the visibility of hardware and sofware catagorisation provides greater visibility across our estate than Datto RMM. Review collected by and hosted on G2.com.
Pricing could be a barrier for smaller MSP's Review collected by and hosted on G2.com.
The Lifecycle report has EVERYTHING. It looks very professional and each one of our customers found this report to be very helpful. Review collected by and hosted on G2.com.
Maybe it could be a little bit more user-friendly Review collected by and hosted on G2.com.
The reports are visually pleasing ...... Review collected by and hosted on G2.com.
Their pricing model.
Their auto-renewal policy.
If you upgrade assets due to a mistake with the synchronization on your RMM, they won't lower the endpoints.
The interface is difficult to navigate.
Customer service is the worst. They leave you hanging for months to provide an answer. Review collected by and hosted on G2.com.
The automatic integration with syncro. Being able to pull all of our assets into one location Review collected by and hosted on G2.com.
Not being able to purchase for more than on client at a time. Review collected by and hosted on G2.com.
Scale Pad integrates directly with our Connectwise platform, making it very easy to track equipment as an MSP. I use the information from ScalePad in all of my QBRs. Having the ability to renew warranties and recycle equipment is also super helpful. Customer supportis very responsive. Review collected by and hosted on G2.com.
The roadmap feature is a little time consuming. Review collected by and hosted on G2.com.
It is hard to decide the best part about Lifecycle Manager. I love the easy, at a glance dashboards and rating systems that gives you the critical information you need right away. Review collected by and hosted on G2.com.
The least helpful thing I have found is when creating custom insights by software, your selection isn't from a list of all discovered software that was found from your RMM integration, it is just a prepopulated list. Review collected by and hosted on G2.com.
ScalePad Lifecycle Manager allows me to build an asset management practice and bring value to my clients. It shortens the sales cycle and increases my average spend per client. My QBRs are more professional and actionable. Review collected by and hosted on G2.com.
ScalePad Lifecycle Manager is always evolving so sometimes things aren't always where you expect them to be. Review collected by and hosted on G2.com.
