185 ScalePad Lifecycle Manager Reviews
A robust, simple-to-learn, and easy-to-use engagement platform, ScalePad Lifecycle Manager makes the ardious, yet vital, process of asssessing, planning, and communicating asset status a breeze! Their set of APIs seamlessly integrate with our business management platforms to give us both a "single pane of glass" holistic view as well as drill-down specifics regarding the assets of our small business clients. With essentials including reporting, insights, scorecards, roadmaps, ScalePad Lifecycle Manager makes our Quarterly Business Reviews a snap! But the best part, we believe, lies within the Marketplace, as we can now offer warranties on our clients' existing hardware (servers, workstations, laptops...). It's not only an incredible value-add for them, but it's also another source of revenue generation for us!
And I be remiss if I didn't mention the ease of implementation and the exemplary level of support we receive. Review collected by and hosted on G2.com.
Honestly, there's nothing to dislike... really! Review collected by and hosted on G2.com.
It provides a clear, easy-to-understand report that business leaders or finance teams can use to plan machine replacements and make informed decisions about warranty renewals. Its seamless integration with Connectwise and Automate, specifically designed for MSPs, enhances its utility. Review collected by and hosted on G2.com.
On the downside, there can be occasional platform outages, and you might have to wait for the system to come back online. The new user interface can also feel a bit clunky, especially if you're used to the old one. Another challenge is that the integration with Connectwise for new clients can be tricky if the settings aren’t aligned correctly, so you need to double-check both systems to ensure everything’s in place. Review collected by and hosted on G2.com.
Really easy to use, the reports are efficient, the views are very clear and bring up all the information on our customers' IT fleets. Review collected by and hosted on G2.com.
We can't exlcude of the hardware report items that don't interest us. Review collected by and hosted on G2.com.
I enjoy using Scalepad LifeCycle Manager as it makes life easier when it comes to providing customers with a warranty/end of life report. Before we were using Lifecycle Manager would have to log into our RMM application manually, export a list of machines and obtain the warranties later, now with the intergration into our RMM, we can pull the data seamlessly and send this over to our customers to give them an insight into their business assets. Review collected by and hosted on G2.com.
We did want the ability to check if machines were compatible with Windows 10 which is something we were told was available but we haven't seen in production. Review collected by and hosted on G2.com.
I like the simplicity of the app. It let's me see devices we manage for our clients and a simple interface to offer service warranties. Review collected by and hosted on G2.com.
It's a pretty solid tool. I don't have anything negative to say about it. Review collected by and hosted on G2.com.
It gives me the ability to see all of my cliens assets all in one view. The ease of use is highly recommended. Review collected by and hosted on G2.com.
There isn't much I don't link about the LifeCycle Manager. One thing I didn't like at first was the change of the naming of the options. But quickly got through it. Review collected by and hosted on G2.com.
It has given my sales team deep insights into customer's estates allowing for long term strategic planning. We use it for every sales meeting and is very easy to use. Review collected by and hosted on G2.com.
Would like to be able to create filters that stick as have to create each time. Review collected by and hosted on G2.com.
The ability to easily manage multiple clients in one easy to use portal. Review collected by and hosted on G2.com.
Saved column views don't stay - need to redo everytime you login. Have had a few issues logging into the portal itself on multiple occassions using SSO. Review collected by and hosted on G2.com.
ScalePad Lifecycle allows me to find out what assets must be updated quickly. This will enable me to focus more on my client's needs. This report can be put in front of clients to let them know what needs replacing and ease budgeting. Review collected by and hosted on G2.com.
It has taken me some time to learn the interface. I also wish we could see if a device qualifies for warranty without the device being Lifecycle Manager. This impacts my ability to sell devices because we do not know if we can offer a waranty. Review collected by and hosted on G2.com.
the automate reports to my customers and the warranty renewals Review collected by and hosted on G2.com.
the sync errors are hard to fix or determine what the issue actually is. Review collected by and hosted on G2.com.
