185 ScalePad Lifecycle Manager Reviews
you have all data in one single place and that will save a lot of time. Review collected by and hosted on G2.com.
Integrations with other tools can be a pain sometimes. Review collected by and hosted on G2.com.
A lot of the information that Lifecycle Manager provides can be viewed within an RMM tool. What cannot be viewed easily is the hardware warranty information. One thing I like about LCM is that the tool integrates with a good number of our hardware vendors; network, systems, storage, etc. API integrations are very easy to setup.
I really like the ability to Roadmap, and help clients create IT budgets for hardware replacement. Also cool is the ability to offer extended warranties. The reporting is very clean, and this product is a huge tool in our QBR toolkit.
The provided training workshops were extremely beneficial. Onboarding / customer support was very well though out. This led to a very quick and easy implementation, and the tool is natively easy to use.
I sign into ScalePad Lifecycle Manager on a weekly basis to start preparing for my account reviews. Review collected by and hosted on G2.com.
The only downside is that during our onboarding, the person stated that asset disposal was included at no charge. Come to find out, we have to upgrade our licensing to unlock free asset disposal.
That's okay though, we have a disposal vendor already. Review collected by and hosted on G2.com.
It is very easy to see the lifecycle of all our client's assets. Review collected by and hosted on G2.com.
Would be better to have an app without need to log in to the website Review collected by and hosted on G2.com.
I manage ordering for my company, and Life Cycle makes the process so much easier! It eliminates the frustration of waiting for vendor responses, especially from larger companies that can take days to reply. Review collected by and hosted on G2.com.
As for my Role i dn not having anything negative to say! Review collected by and hosted on G2.com.
Warranty Information is the most useful part and integration into 3rd party tools. Review collected by and hosted on G2.com.
Lack of comprehensive updates, could provide a better user interface Review collected by and hosted on G2.com.
Excellent reporting for client presentation. Good graphics and digestable at high and low levels Review collected by and hosted on G2.com.
Not really any downsides that I can think of. Review collected by and hosted on G2.com.
I like the integration with our RMM and the ease of purchasing extended warranties. Review collected by and hosted on G2.com.
Warranties for MAC's are not always accurate. Review collected by and hosted on G2.com.
One of the standout features of ScalePad Lifecycle Manager is its ability to automate asset lifecycle management for hardware, software, and warranty services. This automation helps us gain vital insights while maximizing profitability, improving productivity, and strengthening client relationships Review collected by and hosted on G2.com.
Occassional difficulties with integrating with other softwares. Review collected by and hosted on G2.com.
Ages, warranty end dates, general overview per-company view and report export for the client. Review collected by and hosted on G2.com.
Cost, it's shot up rapidly by adding services to the platform and has been a challenge to negotiate keeping the cost down.
They need to sell just the report/warranty end date as a stand alone service. Review collected by and hosted on G2.com.
It brings warranty and expiration dates from most of the OEM's.
Earlier we has to struggle with each of the OEM's to bring there API's and integrate. Review collected by and hosted on G2.com.
Not populating the Cisco Warranty and purchase date dissapointed us .Even after enabling the CISCO Smart connect.
Expecting this would be Resolved ASAP Review collected by and hosted on G2.com.
