185 ScalePad Lifecycle Manager Reviews
It help us keep track of devices and their warranty, also we can check age of devices and important details to replace machines when needed. Review collected by and hosted on G2.com.
Sometimes integrations do not work correctly (for ex auvik) and it causes a lot of noise in the reports Review collected by and hosted on G2.com.
Scalepad provides accurate warranty reporting that's automated and ties directly into LOB apps like ConnectWise and Kaseya VSA. We integrate this with our Periodic Technology Reviews for proactive customer management. Review collected by and hosted on G2.com.
Scalepad setup can take time especially when configuring automated customer reports. Scalepad doesn't integrate customer contacts either, so those must be entered manually. Review collected by and hosted on G2.com.
Completes our documentation of warranties and inventory updates. Invaluable when having quarterly business review meetings. Review collected by and hosted on G2.com.
Software asset management needs to identify all software on a system even if it can't be scanned for expiration date. Review collected by and hosted on G2.com.
Lifecyle manager has lots of useful reports and is easy to use. I mostly use the hardware and software reports. It integrates with ConnectWise manage / Automate so its easier to get hardware lists. The reports have all the detail most of us would need. Review collected by and hosted on G2.com.
The only thing I don't like and its minor, is that you can setup automated reports to send monthly or quarterly to a client, I would like to be able to choose the frequency of when its sent. Add custom dates or a send Now option. Review collected by and hosted on G2.com.
I like that is shows the warranty status, that I can sell warranty's from scalepad.
Their support has been amazing anytime we needed something replaced. Review collected by and hosted on G2.com.
It's hard to filter out what you don't want to show on reports, but it's manageable. Review collected by and hosted on G2.com.
Scalepad integrates with our other tools, which allows us to quickly understand the hardware landscape for our customers. The ability to quickly identify opportunities for refresh and warranties and forecasting years out is a huge benefit. It enables us to be proactive with our customers, instead of the typical reactive MSP. Review collected by and hosted on G2.com.
I only wish Lifecycle Manager and Lifecycle Insights would integrate directly. I am told they are working on this. Review collected by and hosted on G2.com.
Keeping warranty info and purcahse info update to in our PSA Review collected by and hosted on G2.com.
nothing as of right now, mayeb some more integrations Review collected by and hosted on G2.com.
I like the reporting features and the ability to tie them to budgets. Review collected by and hosted on G2.com.
I'm pretty sure there's some features that could be added but I can't think of any right now. Review collected by and hosted on G2.com.
The biggest benefit is that it helps us keep track of the warranty status of all of our clients hardware. We use this for reporting to our clients and initiating quotes for computer replacements Review collected by and hosted on G2.com.
The interface is not the most intuitive and can be combersome to get the reports I require Review collected by and hosted on G2.com.
This software has been a lifechanger in the warranty schedule and hardware replacement schedules. The roadmap is a great piece to hand to clients and it's easy to create. I check it daily, and frequerntly utilize it's reporting. The integrations are easy to set up between a lot of other vendors and they sync without worry. Review collected by and hosted on G2.com.
The only negative I can say about this platform is that it's not already a part of my RMM. If the Scalpad engine was baked into the cake of the other RMMs as opposed to the integration method, it would be an easy sell. Great software! Review collected by and hosted on G2.com.
