Introducing G2.ai, the future of software buying.Try now

FieldPulse Reviews & Product Details - Page 14

FieldPulse Overview

What is FieldPulse?

FieldPulse is an all-in-one business management solution specifically designed for field service teams. This software provides a comprehensive platform that assists users in managing various aspects of their operations, from scheduling and dispatching to customer relationship management (CRM) and financial documentation. By integrating essential functionalities into a single solution, FieldPulse aims to streamline workflows and enhance productivity for business owners, administrators, and technicians alike. The target audience for FieldPulse includes a diverse range of field service businesses, such as plumbing, electrical, HVAC, septic, glass repair, and garage door companies. These organizations often face challenges related to administrative tasks, team communication, and customer service. FieldPulse addresses these pain points by offering tools that simplify scheduling, manage estimates and invoices, and facilitate effective communication with customers. The software is particularly beneficial for companies seeking to improve their operational efficiency and enhance the overall customer experience. FieldPulse stands out in the market with its robust feature set, which includes not only standard field service management (FSM) capabilities but also advanced tools that cater to the needs of growing businesses. Key features such as a flat-rate pricebook, lead management, and inventory management empower users to make informed decisions and optimize their resources. Additionally, advanced reporting functionalities provide insights into business performance, enabling users to track key metrics and identify areas for improvement. The software's user-friendly interface ensures that even those with limited technical expertise can navigate the system with ease. However, its advanced features make it suitable for companies of any size that are looking to scale their operations. FieldPulse also offers customer management tools, timesheet tracking, booking portals, and franchise management capabilities, making it a versatile solution for various business models. By consolidating these functionalities into one platform, FieldPulse helps businesses reduce administrative burdens, enhance team collaboration, and ultimately drive growth.

FieldPulse Details
Product Website
Languages Supported
English
Show LessShow More
Product Description

FieldPulse is your business hub, helping you run your mobile service or contracting business. Because you work in the office and on-the-go, FieldPulse is available on iOS, Android, and the web. Scheduling, Customer Management, Estimates/Invoicing, Digital Payments, Timesheets, GPS-location tracking, and more. FieldPulse gives you the tools to build your business by cutting down on paperwork, making your team more efficient, and building better relationships with your customers.

How do you position yourself against your competitors?

FieldPulse was built for ambitious field service businesses looking to thrive. While we support teams of any size, we are most valuable to teams of 5-500, including franchises. FieldPulse features are uniquely created to optimize to your current workflows, which means easy implementation and high team adoption rates.

FieldPulse contains a robust set of features for teams of any size. By offering features that support growing teams, FieldPulse customers do not outgrow the software, and business owners and management can retain quality as they expand.

Our award-winning implementation and customer success teams support you throughout the entire onboarding process and beyond by learning more about how your business works and setting your team up for success.

Whether you are looking to improve operational efficiencies, increase team productivity, or find new areas of opportunity, FieldPulse gives you total control of your business.


Seller

FieldPulse

Description

FieldPulse is an all-in-one field service management software that helps service businesses scale by streamlining workflows in the office and in the field. Cut down on administrative tasks and endless paperwork. With FieldPulse, you can schedule jobs, send itemized estimates and invoices, and even receive payments through your phone. Increase your team’s efficiency by keeping them updated and on-track. Your team can see job and client details, track assigned tasks, and provide status updates. Manage customer information, log comments, and keep track of past jobs and invoices. Know your customer better than ever and never lose track of payments.

Overview Provided by:
VP of Data/Analytics at FieldPulse

FieldPulse Integrations

(5)
Verified by FieldPulse

Recent FieldPulse Reviews

AN
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Assistance to upload and find files"
Andrew was great, very helpful and went right along with my fumbles while I tried to get him the answers he needed to assist me.
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"My Search is finally over!!"
This system was fairly simple to learn .
AN
Verified User
5.0 out of 5
"Home Run of a software and staff!!"
Its between its ease of use and its attention to detail.

Pricing Insights

Averages based on real user reviews.

Time to Implement

1 month

Return on Investment

8 months

Average Discount

11%

Perceived Cost

$$$$$
View More Pricing Information

FieldPulse Media

FieldPulse Demo - Field Service Management Software
FieldPulse brings everything you need to run your service business into one powerful platform. From CRM and scheduling to quoting, invoicing, and payment processing all accessible via desktop and mobile apps. FieldPulse simplifies day-to-day operations so you can focus on growing your business. ...
FieldPulse Demo - Custom Workflows for All Service Types
No two service businesses operate the same way and with FieldPulse, they don’t have to. Create fully customizable workflows tailored to your unique service types, from maintenance jobs to installations and custom projects. FieldPulse helps you streamline processes, reduce administrative burden, a...
FieldPulse Demo - Right Person. Right Place. Right Time. Every Time.
Our dispatching and scheduling tools ensure your team is always in the right place at the right time. FieldPulse provides real-time visibility into job status, technician availability, and customer locations, enabling efficient resource allocation and minimizing travel time. You’ll keep your oper...
FieldPulse Demo - Customer Management That Works As Hard As You Do
FieldPulse's customer management tools go beyond basic CRM. Centralize customer information, track service history, and maintain detailed notes, all while ensuring your customers feel valued and cared for. With built-in customer feedback loops and service tracking, FieldPulse empowers you to deli...
FieldPulse Demo - See Every Job, Team, & Invoice in Real Time
Stay connected to every moving piece of your operation with FieldPulse's real-time job and invoicing updates. Monitor job statuses, team locations, and invoice approvals instantly. No more guesswork or endless check-ins. FieldPulse ensures you have immediate visibility into every critical detail,...
FieldPulse Demo - Scale Without Sacrificing Control
FieldPulse gives you the power to scale your business confidently while maintaining full oversight. Our dashboard provides real-time insights into team performance, revenue sources, job progress, and more. All from the palm of your hand. Track individual and team metrics, monitor sales, and make ...
Transform your field service business with FieldPulse - the software built to help you grow faster, work smarter, and stay ahead of the competition.
Play FieldPulse Video
Transform your field service business with FieldPulse - the software built to help you grow faster, work smarter, and stay ahead of the competition.
Discover the latest FieldPulse product updates for this spring designed to take your field service business to the next level!  From seamless integrations to powerful automation tools, these updates are here to help you save time, boost eff
Play FieldPulse Video
Discover the latest FieldPulse product updates for this spring designed to take your field service business to the next level! From seamless integrations to powerful automation tools, these updates are here to help you save time, boost eff
Scaling an HVAC business comes with plenty of challenges. But with the right tools and support, growth becomes seamless. Customer Success Manager, Taylor, outlines everything she and the team did to help an HVAC company transition operation
Play FieldPulse Video
Scaling an HVAC business comes with plenty of challenges. But with the right tools and support, growth becomes seamless. Customer Success Manager, Taylor, outlines everything she and the team did to help an HVAC company transition operation
Want to create professional estimates and invoices that impress your customers and boost your profits?  In this video, learn how to maximize the power of FieldPulse’s advanced estimate and invoice features to streamline your field service o
Play FieldPulse Video
Want to create professional estimates and invoices that impress your customers and boost your profits? In this video, learn how to maximize the power of FieldPulse’s advanced estimate and invoice features to streamline your field service o
Operator AI is your 24/7 AI dispatcher, answering after-hours, declined, or overloaded calls and booking jobs directly into FieldPulse. No voicemails, no manual entry—just more revenue, even when your team is offline.
Play FieldPulse Video
Operator AI is your 24/7 AI dispatcher, answering after-hours, declined, or overloaded calls and booking jobs directly into FieldPulse. No voicemails, no manual entry—just more revenue, even when your team is offline.
Interactive Demo
Try an interactive demo created by the software seller (right here on G2).

Official Downloads

Answer a few questions to help the FieldPulse community
Have you used FieldPulse before?
Yes

344 FieldPulse Reviews

The next elements are filters and will change the displayed results once they are selected.
Search reviews
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
344 FieldPulse Reviews
4.7 out of 5
344 FieldPulse Reviews
4.7 out of 5

FieldPulse Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Shawn R.
SR
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FieldPulse?

I love the custimization of bid forms for your own company layout. I also like the ease of creating proposals and how easy it is to reorganize or edit them. The template creator makes puting together big quotes less time consuming. This software is definitely helping our productivity! Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

The biggest drawback for me, as an estimator, is the Line Items catalogue. Every single different line item I create has to be catalogued which ends up creating a huge caalogue of very similar line items. You should be able to create a line item from a standard line item in the catalogue and just make small changes to fit your proposal need without having to save every little difference. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

The biggest benefit using FieldPulse for me, is the consistency in proposals built between different users to keep our clients informed well. Then, my company loves that the line items can be tracked with progress reports and all awarded projects billing information syncs with our accounting software seamlessly. Review collected by and hosted on G2.com.

AD
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about FieldPulse?

I like how easy it is to get ahold of someone for support and assistance. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

The additional fees for using different elements of FieldPulse, while I understand it allows for personalization for each company, the fees add up quickly. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

Organization of incoming service calls, tracking their status and knowing what remains to be completed. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
IO
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about FieldPulse?

Fieldpluse is a single tool which provides ease of use to its end customers who are not trained & parallelly to the internal development team who helped in implementing the tool within the unit. We have purchased limited license (core features covered) for Proof of Concept activity in remote offshore sea oil drill location which needed cost effective platform supporting 20 users around (daily usage) . Integration to other support application was minimal (primarily via Ariba). Customer support for L1 level was only used that too for minimal customisation Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

I would say $99 per User License may be a bit more for small enterprises which are the primary customer base for the FieldPulse but having said that few companies are able to operate due to the multiple features provided by the product like Assets, Billing, Pulse Fleet Tracking, Pricebook etc. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

We have used multiple features of FiledPulse primarily in Field Service activities which needed contiuous reporting, Employee timesheet (offgrid mode), Custom Forms based on the field need etc. We were able to benefit to large extent based on the features supported by the tool. Review collected by and hosted on G2.com.

Stacy M.
SM
Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about FieldPulse?

I love that I can log in anywhere from any device and see what is going on with my employees and scheduled jobs. It makes it easy to conduct Business on the go. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

The only thing I can say I am not a fan of is the lag. Often the application is prolonged. Having the speed needed to move freely from one application to the next would be nice, also they update the platform without notifying you. This makes it hard for a work day. It would be nice if they did that after hours or in the least gave you a heads up. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

It has allowed us to go paperless. That help's our employees and the planet, and fewer office supplies are being purchased. Review collected by and hosted on G2.com.

JM
Scheduler/CSR
Utilities
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FieldPulse?

FieldPulse offers multiple ways to view, look up, and process all of your daily business activiities. It is a straight forward user-friendly system that offers lightning fast answers to any questions through the support chat. I am literally in the system all day long and its ease of use makes my day run smoothly. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

Sometimes the system lags or freezes. I wish the calendar views were laid out a little differently. I also wish it were easier to create reoccurring appointments on an annual basis. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

It solves scheduling challenges across 3 cities for multiple techs in the field. At a glance, it is easy to see if an appt can be added to the day. It is also a great tool for future scheduling of maintenance clients. It also allows techs to utilize a mobile app for routing as well as collecting payment. Review collected by and hosted on G2.com.

Response from Lauren Martin of FieldPulse

Hi Jodi! Thank you so much for leaving your feedback. We try and make the system as user-friendly as we can. We certainly don't want there to be any disruption in speed efficiency. The next time you notice the system running slower than usual, please reach out to our support team via FieldPulse chat and we can check the speed in real time for you and identify any issues that need to be corrected.

We'd also love to hear about any suggestions you have around the scheduling layout! If you're open to providing direct feedback, please email saxon@fieldpulse.com who manages our product team and she will correspond with you directly!

michael n.
MN
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FieldPulse?

very user friendly with a lot of options that HCP does not offer. I switched from HCP to FP as FP seem more geared towards contractors who want direct ways of performing tasks rather than searching for a work around like i found to be common with HCP. The pricebook has a nice look to it and can be matched with your company colors along with estimated & invoices. The support team was eager to get me onboarded and have been very helpful so far! Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

i would like to see a way to have a view of your Gross Profit Margin when building out services in your pricebook. I just back check mine manually which is not a big deal. Just a side note, you can enter a GPM when doing a quick estimate etc. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

The software has streamlined what House call pro would not. For example, adding a deposit on a job has been a long struggle with a couple of work arounds with HCP but they add plently of new features prior to their existing features being 100%. FP has small details in place that is just so nice to have! Review collected by and hosted on G2.com.

Shane H.
SH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FieldPulse?

FieldPulse makes it easy to streamline and track client projects. I love how easy it is too create new clients, new jobs then schedule the work. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

The only downside is, living in a rural area sometimes makes it hard to find internet connection while on ajob. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

Organizing customers and scheduling jobs has been made so much easier with FieldPulse. Review collected by and hosted on G2.com.

Candace H.
CH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best about FieldPulse?

We use FieldPulse daily as a customer database as well as scheduling. I felt integrating this new system was relatively simple and user friendly. I appreciate that FieldPulse offers a scheduling and routing feature in the same space as a customer data base. It has minimized the amount of services we use in our day-to-day operations. I also really appreciate how quickly we're able to gain resolution when dealing with any issues within FieldPulse. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

I do not like that updates tend to happen in the middle of a work day, for obvious reasons. I think this is due to the time difference between our office and theirs. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

We sought out a service that would have the option of scheduling and customer data base in the same spot. It's worked out well. Review collected by and hosted on G2.com.

Brandy H.
BH
Customer Service Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FieldPulse?

I like that FieldPulse is very user friendly compared to other software that I have recently used. It is easy to navagate and the customer service is great! Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

I have not found anything that I do not like about it so far. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

It solves the issues of overbooking with the feature that checks timing when booking appointments. It also is very easy to use. Review collected by and hosted on G2.com.

Jordan M.
JM
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about FieldPulse?

FieldPulse is very easy to use and has a good flow from start to finish. Implementation was easy and customer support has been very responsive. I'm using all of the FP add ons and a few of the third party add ons and the integration has been seamless. Review collected by and hosted on G2.com.

What do you dislike about FieldPulse?

I'm mostly disappointed that forms, checklist, contracts, and agreements are not an integrated feature. Having to build these in another software and then import it is tiresome. I wish this would be updated. FP doesn't integrate with CompanyCam, this would be a great addition. Review collected by and hosted on G2.com.

What problems is FieldPulse solving and how is that benefiting you?

FP does all of our day to day operations very well. Review collected by and hosted on G2.com.