344 FieldPulse Reviews
As a business owner the two way sync with QB online is absolutly amazing! Review collected by and hosted on G2.com.
The payment processor is not very quick. ALTHOUGH IT IS WAY BETTER THAT STUPID STRIPE!!! Review collected by and hosted on G2.com.
At the price point FieldPulse sits at, their capacity to allow you to customize different features is unbeatable in the field service software industry. We started with Houscall Pro and stopped using them because there are so many things we wanted to accomplish that were simply not possible in their rigid atmosphere. After doing what felt like an enormous amount of demos, we came onboard with FieldPulse, which has served our company very well. We have been with them now for going on three years and they have only continued to grow in this area. In places where features or functionality may be somewhat limited, they have many additional plugins and 3rd party relationships that help fill in the gaps. I am thrilled to work with them and see them grow, and we will continue to do so in the future. Review collected by and hosted on G2.com.
There are some minor features that FieldPulse has not yet gotten around, such as the ability to automatically add a credit card fee when customers would like to pay with a card. Still, these things are somewhat small nuances in the grand scheme of things. Review collected by and hosted on G2.com.
Good customer support, simple to use, easy to learn the basics Review collected by and hosted on G2.com.
Supervisor reports could be better, information density on scheduling could be better too eg account balance in view Review collected by and hosted on G2.com.
Everthing! FieldPulse provides me with a level of organization that is uncommon in most small businesses. It allows me to communicate and log all of my clients so that I can later go back and review notes, track data, and remarket to existing and previous clients within my database. Plus, having the built-in merchant services option and many other helpful tools like vehicle tracking make FieldPulse a game changer. I am not planning on being in the truck for the rest of my career; this tool will help immensely with that. Review collected by and hosted on G2.com.
So far, I have not found anything that I do not like. I wish that they had better rates on their merchant services; however, I am content with what they charge because I have everything in one place. That is invaluable to me. Review collected by and hosted on G2.com.
Easy Scheduling and Dispatching: FieldPulse provides a user-friendly interface that allows me to efficiently schedule and dispatch my team. The drag-and-drop calendar feature makes it simple to assign jobs, track progress, and ensure timely completion.
Real-time Communication: The built-in messaging feature in FieldPulse allows seamless communication between the office and field staff. This has significantly improved coordination, enabling quick updates, addressing customer queries, and resolving issues promptly.
Comprehensive Job Management: With FieldPulse, I can create detailed job profiles, including customer information, job specifications, and any attachments required. This feature helps me stay organized, access essential job details, and ensures nothing slips through the cracks. Review collected by and hosted on G2.com.
Learning Curve: Although FieldPulse is relatively easy to use, there is a slight learning curve for newcomers. It may take some time for employees to fully grasp all the features and functionalities. However, once they become familiar with the system, it becomes a breeze to navigate.
Limited Integrations: While FieldPulse offers several integrations with popular platforms like QuickBooks and Zapier, it would be beneficial to have a wider range of integration options. Expanding the list of supported integrations would enhance the flexibility and compatibility of the software.
Reporting Customization: The reporting feature in FieldPulse provides useful insights into business performance. However, the ability to customize reports based on specific metrics or key performance indicators would be a valuable addition. This customization would allow businesses to tailor reports to their unique requirements. Review collected by and hosted on G2.com.
We switched from Housecall Pro to FieldPulse after discovering HCP's capacity limitations. We are a startup HVAC, plumbing, and electrical company executing an aggressive growth strategy. FieldPulse had every solution we required, including multiple roles, no limits on team/division creation, good/better/best proposal format, robust price books, accepting payments within the platform, and just enough CRM to give helpful insights to our sales reps. Our service techs enjoy it as much as our office staff. And the cool part is we have seen nothing to indicate a need to change platforms as we grow our organization. FieldPulse is the ideal solution for trade businesses that want to grow beyond "owner-operator". Setup and implementation were quick and easy. We are delighted with FieldPulse! Review collected by and hosted on G2.com.
With a smooth U/I, a highly customizable platform, and responsive, friendly support, we have no complaints about FieldPulse. Review collected by and hosted on G2.com.
The platform is affordable and even can include syncing with google calendar, it gives you the ability if you want to use their credit card processor. They have a pretty suitable mobile app and you can call and text using their number or port to your own. Review collected by and hosted on G2.com.
I think the Ui can be improved as well as adding more ways to customize your booking page, and more control over the way you contact us or schedule appointments are presented on the page. It will be nice to be a fully functional drag-and-drop form builder. Review collected by and hosted on G2.com.
After every work its so nice to finish my work order,get payment, do my clock in clock outs ,view my schedule , view my teams schedule.its an awesome application to work with Review collected by and hosted on G2.com.
Not much i have noticed. If i have noticed any glitches if we approach the help team they respond really quick and resolve the problem. People who works behind are really nice for doing that. Review collected by and hosted on G2.com.
It has helped to streamline our processes and improved communication amongst team members and customers. I feel much more prepared to send my team out into the field knowing they have everything they need in the Field Pulse app. It is also very user friendly both to setup and use, Review collected by and hosted on G2.com.
no downsides, all of my basis are covered with this program. Review collected by and hosted on G2.com.
