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Compare Manychat and Voiceflow 
At a Glance
Market Segments
Small-Business (90.4% of reviews)
Small-Business (59.6% of reviews)
Entry-Level Pricing
Free Trial Per Month
Free
Manychat
Star Rating
(151)4.5 out of 5
Market Segments
Small-Business (90.4% of reviews)
Entry-Level Pricing
Free Trial Per Month
Browse all 2 pricing plansVoiceflow
Star Rating
(57)4.7 out of 5
Market Segments
Small-Business (59.6% of reviews)
Entry-Level Pricing
Free
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Manychat excels in its Text Scheduler feature, allowing for seamless bulk SMS management, while Voiceflow's Two-Way Text Messaging is noted for its reliability but lacks the same level of scheduling flexibility.
- Reviewers mention that Manychat's Messenger Sequencing is highly intuitive, making it easy to create engaging user journeys, whereas Voiceflow's Natural Language Understanding (NLU) is praised for its contextual engagement but can be complex for new users to navigate.
- G2 users highlight Manychat's Quality of Support rating of 8.4, indicating a solid support experience, while Voiceflow's support is rated higher at 8.8, with users appreciating the responsiveness and helpfulness of the team.
- Users on G2 report that Manychat's Automation capabilities, particularly in Automated Email Responses, are user-friendly and effective, while Voiceflow's automation features are seen as powerful but may require a steeper learning curve.
- Reviewers say that Manychat's Mobile Optimization is a standout feature, ensuring that campaigns look great on all devices, while Voiceflow's Conversational AI is recognized for its advanced capabilities but may not be as mobile-friendly.
- Users report that Manychat's Dynamic Content feature is easy to use for personalizing messages, while Voiceflow's Integration APIs are robust, allowing for extensive customization but can be overwhelming for users unfamiliar with API integrations.
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Pricing
Entry-Level Pricing
Manychat
Free
Free Trial
Per Month
Our free plan includes:
- Unlimited custom flows
- Up to 1,000 contacts
- 10 customer Tags
Voiceflow
Sandbox
Free
For those getting started with Voiceflow.
- Single editor
- 50 knowledge base sources
- 2 agents
Free Trial
Manychat
Free Trial is available
Voiceflow
Free Trial is available
Ratings
Meets Requirements
8.9
106
8.8
56
Ease of Use
8.8
108
9.0
56
Ease of Setup
8.9
70
8.9
46
Ease of Admin
9.1
63
8.9
33
Quality of Support
8.3
98
8.8
52
Has the product been a good partner in doing business?
8.9
61
8.7
33
Product Direction (% positive)
9.1
99
9.6
55
Features by Category
Email Marketing
8.5
31
|
Verified
Not enough data
8.7
30
|
Verified
Not enough data
9.0
13
Not enough data
8.8
29
|
Verified
Not enough data
Online Marketing
8.1
35
|
Verified
Not enough data
8.7
37
|
Verified
Not enough data
8.5
27
|
Verified
Not enough data
9.2
40
|
Verified
Not enough data
9.0
14
Not enough data
Lead Management
9.1
38
|
Verified
Not enough data
8.9
15
Not enough data
9.2
36
|
Verified
Not enough data
8.9
32
|
Verified
Not enough data
9.2
34
|
Verified
Not enough data
8.6
32
|
Verified
Not enough data
9.2
35
|
Verified
Not enough data
8.8
32
|
Verified
Not enough data
Campaign Management
8.6
14
Not enough data
9.0
32
|
Verified
Not enough data
8.9
30
|
Verified
Not enough data
8.5
12
Not enough data
Social
9.1
13
Not enough data
9.5
13
Not enough data
9.3
12
Not enough data
9.3
38
|
Verified
Not enough data
9.5
37
|
Verified
Not enough data
Reporting & Analytics
8.8
38
|
Verified
Not enough data
8.2
15
Not enough data
8.4
33
|
Verified
Not enough data
8.4
31
|
Verified
Not enough data
9.1
11
Not enough data
Platform
9.1
9
Not enough data
8.9
12
Not enough data
8.8
33
|
Verified
Not enough data
9.0
10
Not enough data
8.6
23
|
Verified
Not enough data
9.3
29
|
Verified
Not enough data
9.1
26
|
Verified
Not enough data
Agentic AI - Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration
9.0
30
|
Verified
Not enough data
8.9
29
|
Verified
Not enough data
8.9
26
|
Verified
Not enough data
User Provisioning and Governance ToolsHide 15 FeaturesShow 15 Features
Not enough data
Not enough data
User on/off Boarding
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
User Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Governance
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Messenger
9.0
56
|
Verified
Not enough data
7.8
53
|
Verified
Not enough data
8.7
61
|
Verified
Not enough data
8.9
54
|
Verified
Not enough data
Channels
9.2
62
|
Verified
Not enough data
8.9
51
|
Verified
Not enough data
7.3
33
|
Verified
Not enough data
7.2
13
Not enough data
7.4
27
|
Verified
Not enough data
Customers
8.6
53
|
Verified
Not enough data
8.5
52
|
Verified
Not enough data
8.0
55
|
Verified
Not enough data
9.2
54
|
Verified
Not enough data
8.7
58
|
Verified
Not enough data
Agentic AI - Conversational Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
8.8
11
|
Verified
Not enough data
9.1
9
|
Verified
Not enough data
9.5
11
|
Verified
Not enough data
10.0
13
|
Verified
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
SMS Platform
8.9
11
|
Verified
Not enough data
9.9
13
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.7
22
Not enough data
7.7
22
Not enough data
8.9
22
Automation - AI Agents
Not enough data
7.5
21
Not enough data
8.2
19
Not enough data
8.2
19
Not enough data
7.3
20
Not enough data
8.0
19
Platform
Not enough data
8.7
21
Not enough data
8.3
22
Not enough data
8.0
22
Autonomy - AI Agents
Not enough data
7.9
21
Not enough data
8.3
21
Not enough data
7.7
19
Not enough data
7.5
19
Generative AI
Not enough data
8.9
21
Not enough data
8.8
21
Conversational Platform
Not enough data
8.8
10
Not enough data
8.2
10
Not enough data
8.2
10
Not enough data
7.8
10
Support Automation
Not enough data
8.3
9
Not enough data
8.0
10
Not enough data
9.2
10
Not enough data
8.7
9
Generative AI
Not enough data
8.9
9
Not enough data
9.3
9
Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Social Shopping
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
9.1
16
Not enough data
7.9
15
Not enough data
8.6
16
Automation
Not enough data
8.3
15
Not enough data
8.9
15
Not enough data
8.2
14
Artificial Intelligence
Not enough data
7.1
15
Not enough data
8.9
14
Not enough data
9.2
15
Data
Not enough data
8.8
25
Not enough data
8.5
25
Interaction
Not enough data
8.5
25
Not enough data
8.8
25
Not enough data
8.8
25
Not enough data
8.5
25
Not enough data
8.7
25
Learning
Not enough data
8.1
25
Not enough data
7.5
25
Content Generation
Not enough data
8.5
24
Not enough data
8.7
25
System
Not enough data
9.0
26
Not enough data
9.6
26
Not enough data
8.7
26
Not enough data
8.5
26
Agentic AI - AI Chatbots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
9.6
18
Not enough data
9.3
17
Agentic AI - Bot Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scalability and Performance - Generative AI Infrastructure
Not enough data
9.3
9
Not enough data
9.0
7
Not enough data
9.3
9
Cost and Efficiency - Generative AI Infrastructure
Not enough data
Feature Not Available
Not enough data
8.9
9
Not enough data
8.1
9
Integration and Extensibility - Generative AI Infrastructure
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security and Compliance - Generative AI Infrastructure
Not enough data
8.7
9
Not enough data
8.5
9
Not enough data
8.9
9
Usability and Support - Generative AI Infrastructure
Not enough data
9.1
9
Not enough data
9.4
9
Customization - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data and Analytics - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration - AI Agent Builders
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Voice Recognition - AI Voice Assistants
Not enough data
Not enough data
Speech Synthesis - AI Voice Assistants
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security and privacy - AI Voice Assistants
Not enough data
Not enough data
Compatibility - AI Voice Assistants
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Manychat and Voiceflow share no categories
Unique Categories
Manychat is categorized as Conversational Marketing, Marketing Automation, SMS Marketing, Social Commerce Platforms, and User Provisioning and Governance Tools
Voiceflow is categorized as Generative AI Infrastructure, AI Chatbots, Customer Service Automation, AI Agents For Business Operations, Conversational Support, Bot Platforms, AI Agent Builders, and AI Voice Assistants
Reviews
Reviewers' Company Size
Manychat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Voiceflow
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Marketing and Advertising
37.2%
Real Estate
5.8%
Health, Wellness and Fitness
5.1%
Education Management
3.6%
Retail
2.9%
Other
45.3%
Computer Software
12.3%
Real Estate
7.0%
Marketing and Advertising
7.0%
Consulting
5.3%
Retail
5.3%
Other
63.2%
Most Helpful Reviews
Manychat
Most Helpful Favorable Review
Ayo B.
Verified User in Marketing and Advertising
I've been using ManyChat for just over a year now and love the ability it gives me to grow my online presence, communicates with my prospects and grows our email list. My favourite features at present are the Facebook comment growth tool which helps me...
Most Helpful Critical Review
Joseph C.
Verified User in Retail
I think it's okay that your service disables pro features when a subscription expires or there's a payment issue, but this is the first time I've used a software service that keeps pro features disabled even after restoring the payment! My store Seek Shine...
Voiceflow
Most Helpful Favorable Review
Verified User in Banking
I love that we're able to quickly create low-fi prototypes to troubleshoot conversation design and review with immediate team members.
Most Helpful Critical Review
Ayo B.
Verified User in Marketing and Advertising
I've been using ManyChat for just over a year now and love the ability it gives me to grow my online presence, communicates with my prospects and grows our email list. My favourite features at present are the Facebook comment growth tool which helps me...
Verified User in Banking
I love that we're able to quickly create low-fi prototypes to troubleshoot conversation design and review with immediate team members.
Joseph C.
Verified User in Retail
I think it's okay that your service disables pro features when a subscription expires or there's a payment issue, but this is the first time I've used a software service that keeps pro features disabled even after restoring the payment! My store Seek Shine...
Alternatives
Discussions
When will it be possible to connect the bot to Telegram or deploy it on the website?
1 comment
DM
Inside the flow itself, create a button for transferring people to Telegram (group, channel, etc.).Read more
Is there a possibility that ManyChat will be banned by FB using their (FB) own chatbot?
1 comment
Official Response from Manychat
Hi Eric,
ManyChat itself can't get your FB page or Messenger banned but if you don't follow Facebook's rules, then you could get in trouble.Read more
Chat blasts
1 comment
WQ
ManyChat is designed for Facebook Pages to send messages through Messenger and you must follow the 24 hr rule. For groups, you can create a page and a bot...Read more
What is Voiceflow used for?
1 comment
GJ
It is a chatbot software to build text or voice chatbots. You can use building blocks like LLMs, knowledge base, intents, logic (no code); use buttons,...Read more
Voiceflow has no more discussions with answers
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