This page was last updated on June 9th, 2025
Managed detection and response (MDR) software provides security monitoring and mitigation solutions for businesses. MDR providers proactively monitor their customers’ networks, endpoints, and other IT resources for security incidents. Upon detection of threats, the MDR provider will investigate and resolve issues without requiring direct response from their client. Companies use MDR services to protect themselves against web-based threats without requiring the use of dedicated onsite security staff.
MDR is conceptually related to both incident response software and endpoint detection and response software but solves the same issues in the form of a managed service. Comparatively, MDR services require less hands-on work for businesses and provide peace of mind without additional staffing and security solutions.
To qualify for inclusion in the Managed Detection and Response category, a provider must:
Monitor client networks and endpoints for security incidents
Resolve threats on the client’s behalf
Provide these managed services without the need of client assistance