1,039 ThreatDown Reviews
ThreatDown is great because it just works. There is very little hassle to the setup and very rarely gives us issues. The customer service is top tier, by far one of the most pleasant vendors I work with. The primary selling point for us is that it plays nice with our existing AV and we haven't had any conflicts between the two. We've been using ThreatDown for a few years now and they just keep rolling out new features (without charging more). ThreatDown does exactly what you'd expect it to do and more. I can't recommend the product enough. Our incredible account manager has regular meetings scheduled and is always available. The few times we've had to open tickets they've been resolved promptly and efficiently. Review collected by and hosted on G2.com.
I honestly have a hard time thinking of anything I dislike. The only thing I've run into is that TOR isnt an application that can be blocked by the application block, but that's so incredibly minor I don't think it's even worth mentioning. Review collected by and hosted on G2.com.
The administrative console is easy to work with and implement, and Malwarebytes is always working to help bring data to the forefront so that you can see information on your environment more easily. Review collected by and hosted on G2.com.
Malwarebytes is offering ThreatDown in different bundles instead of letting you pick and choose which modules you want. This started happening late 2023. The price difference because of the bundles has not been very large, but it is nice when you can pick and choose. Review collected by and hosted on G2.com.
I love the patch management part, DNS filtering, app control, and many more exclusive features of Threatdown, which the competition doesn't have. Similarly, I love the ease of use of the entire Threatdown Nebula console, as well as the ease of implementation and integration with many technologies. My frequency of use is daily, as I manage several consoles for our clients at Cybersofb. Review collected by and hosted on G2.com.
Perhaps the technical support part can sometimes be deficient. Review collected by and hosted on G2.com.
What I like best about ThreatDown is how straightforward it is to install and manage. It seamlessly works across multiple platforms, including Macs, Windows devices, and servers, simplifying our endpoint security. This cross-platform compatibility reduces complexity and ensures comprehensive protection throughout our entire IT environment. Review collected by and hosted on G2.com.
What I dislike most about ThreatDown is the inconsistency in customer service—it's very hit or miss depending on which engineer you're assigned. This variability can sometimes lead to frustration or delays when troubleshooting issues. Review collected by and hosted on G2.com.
The dashboard is very user-friendly and intuitive, making it easy to use and maintain even for new users. The implementation process is quick and doesn’t require complex configurations. The ticketing process is very responsive—support teams reply fast and provide effective solutions. Day-to-day maintenance becomes much easier thanks to automated alerts and responses. Review collected by and hosted on G2.com.
ThreatDown’s capabilities on macOS and Linux are still not as powerful or comprehensive as on Windows. Some protection features are either limited or unavailable on non-Windows platforms, which can be a drawback in hybrid environments. Review collected by and hosted on G2.com.
I was pleasantly surprised at the speed in which they got back with me on an issue I was having with a false\positive reading. They were able to walk me through a process to figure out what was going on and how to fix it. Review collected by and hosted on G2.com.
When removing an endpoint from the console, it removes it immediately. This part I like. The thing I dislike is that it takes up to 48 hours to remove the vulnerabilities that endpoint was generating. I would be great if the vulnerabilities from that endpoint were removed immediately as well! Review collected by and hosted on G2.com.
The product do not effect much the performance of the PC, and it worked fine blocking alle the tread whit very litle false positive.
Support is reliable patient and competent, and was always able to fix the issue in accettable time. Review collected by and hosted on G2.com.
The product it work fine, some time I had difficulty to do a manual disinstallation, but the support always help providing the tools to force disinstalaltion and do a clean reinstallation. Review collected by and hosted on G2.com.
ThreatDown has facilitated several things: patch management helps us keep equipment and programs updated and secure, the integration and implementation of the software is practical and easy to configure on the EndPoint, and management through the Nebulosa platform allows for centralized control. Review collected by and hosted on G2.com.
There is nothing at the moment that I don't like or find not very useful. Review collected by and hosted on G2.com.
Awesome security software. used free one for 20 years. Recently got it for our organization, and couldn't be more happier. It has great protection, as well notifications of what and where was blocked etc. Easy to remedy any issues across multiple branches. Review collected by and hosted on G2.com.
Found that some legit software is occasionally blocked as well, but after submitting it to their techs that gets fixed very quickly Review collected by and hosted on G2.com.
I like how ThreatDown does patch management. Since we are a small/mid business, we don't have an MDM in place, most of our systems are desktops. This software really helps keep systems up to date and reports out-of-date systems.
Not only does it patch the OS, it also patches Software. There are many things that I was amazed with.
It helps with inventory. Knowing what each OS is running, what software is on the machine, what version of the software, knows what needs updated.
Schedules. The fact that you can customize the schedule down to a 'T', is great. You can group systems with different policies for systems that need to stay online 24/7 vs end-user machines.
The Portal. Very easy to use, and the layout is excellent. I use the portal frequently to see where our computer systems are if they're updated, pending restart, and what has been detected.
The installation went well; there were only a few machines that I had to physically install the software on because they weren't on the domain. Review collected by and hosted on G2.com.
There's nothing that I dislike about ThreatDown. However, there are some features that I wish it had. (It might have these features, but I haven't found it).
Asset management - A way to assign a computer to a user so there's a name with the machine.
Network Inventory - A way to scan the network for known machines and report that they don't have Threatdown installed. (I think this would help find machines that were missed -- could find old and outdated machines) Review collected by and hosted on G2.com.
