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The Top 20 Managed Detection and Response (MDR) Software

Check out this list of the top Managed Detection and Response (MDR) Software products based on user satisfaction. A product's satisfaction score is calculated by a proprietary algorithm that factors in real-user satisfaction ratings from review data. Software buyers can compare products according to their satisfaction scores to streamline the buying process and quickly identify the best products based on the experiences of their peers.

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Huntress Managed EDR

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

65%

Computer & Network Security

31%

Consulting

Computer Software

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.6

Meets Requirements

Average: 9.6

9.6

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.6

Sophos MDR

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

42%

Manufacturing

22%

Retail

20%

Financial Services

17%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.6

9.5

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.4

9.4

Blackpoint Cyber

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

61%

Computer & Network Security

34%

Computer Networking

Consulting

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.6

9.5

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.4

9.4

Arctic Wolf

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

31%

Manufacturing

26%

Financial Services

24%

Banking

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.6

9.7

Ease of Doing Business With

Average: 9.6

9.9

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.5

Red Canary

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

38%

Manufacturing

31%

Computer Software

15%

Hospital & Health Care

15%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.6

9.1

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.4

9.1

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.2

ThreatDown

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

40%

Computer & Network Security

33%

Government Administration

13%

Manufacturing

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.6

9.4

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.4

9.5

Quality of Support

Average: 9.6

9.2

Ease of Admin

Average: 9.4

9.4

Huntress Managed ITDR

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

60%

Computer & Network Security

33%

Management Consulting

Real Estate

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.6

9.5

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.6

9.7

Ease of Admin

Average: 9.4

9.6

eSentire

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

47%

Legal Services

23%

Information Technology and Services

16%

Investment Management

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.6

9.7

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.0

Defendify All-In-One Cybersecurity® Solution

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

25%

Design

25%

Events Services

25%

Business Supplies and Equipment

25%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.6

9.9

Ease of Doing Business With

Average: 9.6

10.0

Ease of Setup

Average: 9.4

9.7

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.4

9.9

#10

CyberMaxx

Overall Satisfaction Score

Top Industries of Reviewers:

Hospital & Health Care

76%

Insurance

12%

Health, Wellness and Fitness

Computer & Network Security

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.9

Meets Requirements

Average: 9.6

9.9

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.6

9.9

Ease of Admin

Average: 9.4

9.8

#11

UnderDefense MAXI

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

44%

Marketing and Advertising

39%

Computer Software

11%

Design

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.7

Meets Requirements

Average: 9.6

9.8

Ease of Doing Business With

Average: 9.6

9.8

Ease of Setup

Average: 9.4

9.4

Quality of Support

Average: 9.6

10.0

Ease of Admin

Average: 9.4

9.6

#12

CrowdStrike Falcon Endpoint Protection Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Computer & Network Security

29%

Financial Services

13%

Insurance

13%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.4

Meets Requirements

Average: 9.6

9.9

Ease of Doing Business With

Average: 9.6

9.4

Ease of Setup

Average: 9.4

9.9

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.5

#13

Pondurance

Overall Satisfaction Score

Top Industries of Reviewers:

Primary/Secondary Education

43%

Hospital & Health Care

29%

Higher Education

14%

Civil Engineering

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.6

9.9

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.8

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

9.6

#14

Adlumin

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

29%

Legal Services

29%

Banking

24%

Computer & Network Security

18%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.6

9.7

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.3

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.4

9.1

#15

ESET PROTECT

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

29%

Computer Networking

29%

Computer & Network Security

29%

Computer Software

14%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.8

Meets Requirements

Average: 9.6

9.8

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.6

Quality of Support

Average: 9.6

9.3

Ease of Admin

Average: 9.4

9.0

#16

Secureworks Taegis MDR

Overall Satisfaction Score

Top Industries of Reviewers:

Financial Services

38%

Computer & Network Security

25%

Computer Software

19%

Hospital & Health Care

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.5

Meets Requirements

Average: 9.6

9.4

Ease of Doing Business With

Average: 9.6

9.7

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.6

9.5

Ease of Admin

Average: 9.4

9.3

#17

Expel

Overall Satisfaction Score

Top Industries of Reviewers:

Computer Software

35%

Financial Services

27%

Information Technology and Services

19%

Legal Services

19%

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.2

Meets Requirements

Average: 9.6

9.1

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.4

8.9

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.4

9.3

#18

ThreatLocker

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

46%

Computer & Network Security

36%

Computer Networking

10%

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

8.5

Meets Requirements

Average: 9.6

9.4

Ease of Doing Business With

Average: 9.6

9.6

Ease of Setup

Average: 9.4

8.4

Quality of Support

Average: 9.6

9.8

Ease of Admin

Average: 9.4

8.9

#19

Guardz

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

59%

Computer & Network Security

31%

Accounting

Information Services

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.3

Meets Requirements

Average: 9.6

9.3

Ease of Doing Business With

Average: 9.6

9.3

Ease of Setup

Average: 9.4

9.0

Quality of Support

Average: 9.6

9.4

Ease of Admin

Average: 9.4

9.2

#20

Cynet - All-in-One Cybersecurity Platform

Overall Satisfaction Score

Top Industries of Reviewers:

Information Technology and Services

47%

Computer & Network Security

43%

Financial Services

Hospital & Health Care

Ratings from Reviews (out of 10):

Ease of Use

Average: 9.4

9.0

Meets Requirements

Average: 9.6

9.4

Ease of Doing Business With

Average: 9.6

9.5

Ease of Setup

Average: 9.4

9.2

Quality of Support

Average: 9.6

9.6

Ease of Admin

Average: 9.4

9.3