Cybereason Managed Detection and Response Reviews & Product Details

What do you like best about Cybereason Managed Detection and Response?

It is a very helpful EDR tool to protect our environment and endpoints from threats. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

I like how easy it is to use and deploy, I dislike that it gives a lot of false postiives. Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

I like the quick response time, especially useful when we are out of the office due to a holiday etc. Great that they can quarantine files/isolate machines for us before they become a bigger problem and a threat to the rest of the network. It is a great service for someone with a small IT department who does not have a dedicated team of security experts. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

There has been a time where we were under the impression that they will investigate a threat but did not until we asked them about it. I'm not sure what exactly happened there. Only happened once. Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

TheThe recent changes to the Management Console provides a location for our SOC Analysts to work from day-to-day. But, it also provides our Senior Leadership quick access to reporting.

Managed Detect and Response comes in via email and phone call; the Mobile App only shows critical issues. Initial identification of threats by the Cybereason Global SOC has been helpful, they do then defer to Local SOC to review and verify. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

One of the biggest difficulties that we face is the occurrence of updates to the sensor and active probe versions. We tend to early adopt the management console and slowly rollout the sensor and active probe versions. While the management console has gotten better with updates to offline clients (prestaging the updates for offline endpoints to be deployed the next time they come online) however we continue to have issues with update throttling; deploying an update to 1,000 endpoints at a time will cause bandwidth issues on our 1 GB Internet (yes, I should know better). Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

Their platform is easy to use and their service levels are top notch. They detect and respond to cyber incidents faster than any other MSSPs in the market Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

The technical reports need to made more readable to business audience Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

The SLA for MDR to present analysis results is short, and by the time incident response is initiated, rapid analysis results are available. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

As the environment gets more stabilized, MDR has much less opportunity to work, and the cost effectiveness goes down. Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

Cybereason is the platform provide signature and AI based EDR/MDR/XDR security solution. Automated hunting engine provides security solution for malwares, Exploit protection, Fileless protection, Behavioral execution prevention, Predictive ransomware protection and App control. User friendly interface provides detailed information about malop and sensors. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

Thank you, Support can be still finetuned. Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

The MDR is one of the best on the market, alerting in essential things that most of the other challengers may overlook and not take action.

The MDR is a 24x7 team and is eager to help in any need that the team may have. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

They are an ever-evolving company (which is excellent!) but some of the web UI needs an improvement (something I know they are doing). Right now with all the EDR/XDR/MDR things they are approaching every aspect of each one of these approaches and working to bring everything together. Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

Peace of mind that you will not miss a critical alert. Automatic prevention helps a bunch to triage those high-criticality alerts. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

Don't have any dislikes at this moment. We really enjoy the service. Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

One of the best tools helps us detect unwanted and malicious activity. Data is secure and easily accessible. The customization and integration part is also too significant that's why we can quickly deploy. Even the UI component is straightforward to understand complete functionality. Productivity is very high because most of the feature works asynchronously. Cybereason provides high-level security to my organization. Fast and Easy for operating. Immediate threat detection across all endpoints. We found comfort with the 24/7 service offering. Working with the SOC is straightforward. This is a good product with near-accurate time detection, and the overall service that I have received from Cybereason was just excellent. Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

As such, I did not face any critical issues. Some of the reporting could focus more on trending and overall risk versus the rest of the customers they monitor. But still, I love it. Review collected by and hosted on G2.com.

What do you like best about Cybereason Managed Detection and Response?

1) managed service

2) no overhead

3) automated alerting mechanism Review collected by and hosted on G2.com.

What do you dislike about Cybereason Managed Detection and Response?

Nothing to be disliked about this product Review collected by and hosted on G2.com.