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4.7 out of 5
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Kaseya Managed SOC
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Kaseya Managed SOC
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2 Kaseya Managed SOC Reviews
5.0 out of 5
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AI
Verified User in Information Technology and Services
Mid-Market(51-1000 emp.)
What do you like best about Kaseya Managed SOC?
To perform ongoing monitoring and management of all the system related logs (endpoint, firewall, office 365, etc.) and daily network incident response. this tool is cost effective. We are also able to manage Defender,
which i believe is a valuable integration. easy to use and easy to support and resolved the users incidents in realtime. we also track and resolved the tickets from here once we believe the issue has been successfully resolved. the implemenation process appars to more time taking but when everything setup and interates properly we are exited to use bcuase throught the one dashboard we are easily managed and supports our users Quickly, effectively and efficiently. The in-depth analysis and comprehensive log views are fantastic! Review collected by and hosted on G2.com.
What do you dislike about Kaseya Managed SOC?
some times it takes time to reload the page while it in the idle position/navigating to different options while accessing the dashboard. Review collected by and hosted on G2.com.
UT
Verified User in Telecommunications
Small-Business(50 or fewer emp.)
What do you like best about Kaseya Managed SOC?
Bulk invoicing, solid CRM interface, informative reporting Review collected by and hosted on G2.com.
What do you dislike about Kaseya Managed SOC?
Ticketing system could use some work. You can no longer search by ticket number so it's hard to find one specific ticket if it's old. Review collected by and hosted on G2.com.
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