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Best Managed Detection and Response (MDR) Software for Medium-Sized Businesses
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Products classified in the overall Managed Detection and Response (MDR) category are similar in many regards and help companies of all sizes solve their business problems. However, medium-sized business features, pricing, setup, and installation differ from businesses of other sizes, which is why we match buyers to the right Medium-Sized Business Managed Detection and Response (MDR) to fit their needs. Compare product ratings based on reviews from enterprise users or connect with one of G2's buying advisors to find the right solutions within the Medium-Sized Business Managed Detection and Response (MDR) category.
In addition to qualifying for inclusion in the Managed Detection and Response (MDR) Software category, to qualify for inclusion in the Medium-Sized Business Managed Detection and Response (MDR) Software category, a product must have at least 10 reviews left by a reviewer from a medium-sized business.
G2 takes pride in showing unbiased reviews on user satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.
(388)4.7 out of 5
4th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Sophos Managed Detection and Response (MDR) provides 24/7 threat hunting, detection, and response capabilities delivered by an expert team as a fully-managed service.
Users
- IT Manager
- CIO
Industries
- Information Technology and Services
- Manufacturing
Market Segment
- 61% Mid-Market
- 23% Enterprise
Sophos MDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
36
Ease of Use
31
24/7 Availability
29
Customer Support
29
Continuous Monitoring
25
Cons
Expensive
22
Communication Issues
12
False Positives
10
Integration Issues
8
Poor Reporting
8
Sophos MDR features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.5
Proactive threat hunting
Average: 8.9
9.2
Automated remediation
Average: 8.6
9.2
Automated investigation
Average: 8.8
Seller Details
HQ Location
OxfordshireTwitter
@Sophos36,785 Twitter followers
(273)4.7 out of 5
Optimized for quick response
1st Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Arctic Wolf
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf® Platform, we help organizations end cyber risk by providing security operations as a concierge service.
Users
- IT Manager
- IT Director
Industries
- Hospital & Health Care
- Financial Services
Market Segment
- 71% Mid-Market
- 19% Enterprise
Arctic Wolf Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
58
Threat Detection
47
Ease of Use
29
Cybersecurity
28
Alerts
18
Cons
Expensive
10
Learning Curve
7
False Positives
6
Inefficient Ticketing System
6
Cybersecurity Risks
5
Arctic Wolf features and usability ratings that predict user satisfaction
9.5
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.9
8.3
Automated remediation
Average: 8.6
9.0
Automated investigation
Average: 8.8
Seller Details
HQ Location
Eden Prairie, MNTwitter
@AWNetworks4,184 Twitter followers
(1,041)4.6 out of 5
Optimized for quick response
3rd Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
ThreatDown solutions simplify endpoint security by combining Malwarebytes’ award-winning detection and remediation with quick deployment in an easy user-interface – with one agent and one console -- t
Users
- IT Manager
- Owner
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 48% Small-Business
- 41% Mid-Market
ThreatDown Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
189
Security
122
Features
109
Protection
109
Threat Detection
103
Cons
Missing Features
39
Poor Customer Support
38
Communication Issues
33
False Positives
33
Poor Support Services
28
ThreatDown features and usability ratings that predict user satisfaction
9.1
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.9
9.1
Automated remediation
Average: 8.6
9.1
Automated investigation
Average: 8.8
Seller Details
HQ Location
Santa Clara, CATwitter
@Malwarebytes81,876 Twitter followers
(221)4.7 out of 5
Optimized for quick response
5th Easiest To Use in Managed Detection and Response (MDR) software
Entry Level Price:Contact Us
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
eSentire, Inc., the Authority in Managed Detection and Response (MDR), protects the critical data and applications of 2000+ organizations in 80+ countries, across 35 industries from known and unknown
Users
- CTO
- IT Manager
Industries
- Financial Services
- Legal Services
Market Segment
- 60% Mid-Market
- 24% Enterprise
eSentire Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Immediate Response
12
Response Time
12
Customer Support
11
Staff Expertise
11
Reliability
10
Cons
Communication Issues
5
Expensive
5
Difficult Navigation
4
Inefficient Alert System
3
Learning Curve
3
eSentire features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
9.2
Proactive threat hunting
Average: 8.9
8.7
Automated remediation
Average: 8.6
8.9
Automated investigation
Average: 8.8
Seller Details
HQ Location
Waterloo, OntarioTwitter
@eSentire6,397 Twitter followers
(754)4.9 out of 5
Optimized for quick response
2nd Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Huntress is a comprehensive cybersecurity solution designed specifically for the Fortune 5,000,000 and the managed service providers (MSPs) that support them. This platform combines advanced technolog
Users
- Owner
- President
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 81% Small-Business
- 17% Mid-Market
Huntress Managed EDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
247
Ease of Use
214
Threat Detection
174
Deployment Ease
129
Easy Deployment
119
Cons
Improvements Needed
37
False Positives
28
Alert Issues
25
Integration Issues
24
Expensive
23
Huntress Managed EDR features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
9.6
Proactive threat hunting
Average: 8.9
9.3
Automated remediation
Average: 8.6
9.5
Automated investigation
Average: 8.8
Seller Details
HQ Location
Ellicott City, USTwitter
@HuntressLabs35,952 Twitter followers
(300)4.7 out of 5
16th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for CrowdStrike Falcon Endpoint Protection Platform
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
CrowdStrike’s leading cloud-based Falcon platform protects your systems through a single lightweight sensor — there is no on-premises equipment to be maintained, managed or updated, and no need for fr
Users
- Security Analyst
- Cyber Security Analyst
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 52% Enterprise
- 40% Mid-Market
CrowdStrike Falcon Endpoint Protection Platform Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Features
54
Ease of Use
43
Security
43
Threat Detection
38
Detection
36
Cons
Missing Features
14
Expensive
11
Limited Features
11
Complexity
10
Difficult Navigation
10
CrowdStrike Falcon Endpoint Protection Platform features and usability ratings that predict user satisfaction
9.2
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.9
9.1
Automated remediation
Average: 8.6
9.1
Automated investigation
Average: 8.8
Seller Details
Twitter
@CrowdStrike107,307 Twitter followers
Ownership
NASDAQ: CRWD(47)4.6 out of 5
Optimized for quick response
14th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Secureworks® Taegis™ MDR is an industry-leading solution that harnesses the power of AI with human expertise to deliver 24/7 threat monitoring, detection, investigation, and response capabilities. By
Users
No information available
Industries
- Financial Services
Market Segment
- 53% Mid-Market
- 36% Enterprise
Secureworks Taegis MDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
15
Threat Detection
9
Staff Expertise
8
Easy Integrations
7
Implementation Ease
7
Cons
Implementation Challenges
4
Learning Curve
4
Communication Issues
3
Limited Integration
3
Expensive
2
Secureworks Taegis MDR features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.1
Proactive threat hunting
Average: 8.9
8.0
Automated remediation
Average: 8.6
8.6
Automated investigation
Average: 8.8
Seller Details
HQ Location
OxfordshireTwitter
@Sophos36,785 Twitter followers
(117)4.7 out of 5
Optimized for quick response
7th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Red Canary is a leader in managed detection and response (MDR) and offers a range of products and services via its Security Operations Platform. As the security ally for nearly 1,000 organizations wor
Users
- Security Analyst
Industries
- Financial Services
- Manufacturing
Market Segment
- 57% Enterprise
- 38% Mid-Market
Red Canary Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
45
Threat Detection
27
Reliability
19
Alert Management
16
Continuous Monitoring
15
Cons
Inefficient Alert System
10
Communication Issues
8
Expensive
7
Integration Issues
5
Difficult Navigation
4
Red Canary features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
8.7
Proactive threat hunting
Average: 8.9
8.9
Automated remediation
Average: 8.6
8.8
Automated investigation
Average: 8.8
Seller Details
HQ Location
Denver, ColoradoTwitter
@redcanary29,347 Twitter followers
(253)4.5 out of 5
19th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Alert Logic MDR
Entry Level Price:Contact Us
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Fortra's Alert Logic Managed Detection and Response (MDR) is designed to help organizations enhance their cybersecurity posture by providing continuous monitoring, threat detection, and incident respo
Users
- Senior Software Engineer
Industries
- Information Technology and Services
- Computer Software
Market Segment
- 53% Mid-Market
- 35% Enterprise
Alert Logic MDR Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
14
Alert Management
9
Deployment Ease
9
Ease of Use
9
Visibility
9
Cons
Learning Curve
12
Expensive
9
Inefficient Alert System
5
Complex Configuration
4
Difficult Navigation
4
Alert Logic MDR features and usability ratings that predict user satisfaction
9.0
Has the product been a good partner in doing business?
Average: 9.4
8.7
Proactive threat hunting
Average: 8.9
8.3
Automated remediation
Average: 8.6
8.2
Automated investigation
Average: 8.8
Seller Details
Twitter
@fortraofficial2,473 Twitter followers
(66)4.7 out of 5
Optimized for quick response
10th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Expel is the leading managed detection and response (MDR) provider trusted by some of the world’s most recognizable brands to expel their adversaries, minimize risk, and build security resilience. Exp
Users
No information available
Industries
- Computer Software
- Financial Services
Market Segment
- 50% Enterprise
- 33% Mid-Market
Expel Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
22
Security
19
Ease of Use
17
Easy Integrations
16
Detection
15
Cons
Lack of Features
8
Limited Integration
8
Communication Issues
7
Expensive
7
Inefficient Alert System
5
Expel features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
8.0
Proactive threat hunting
Average: 8.9
8.2
Automated remediation
Average: 8.6
9.0
Automated investigation
Average: 8.8
Seller Details
HQ Location
Herndon, VirginiaTwitter
@ExpelSecurity12,721 Twitter followers
(216)4.7 out of 5
Optimized for quick response
22nd Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Cynet is the ultimate All-in-One Managed Cybersecurity Platform that delivers robust and comprehensive protection for small to medium enterprises (SMEs) while maximizing operational efficiency for man
Users
- SOC Analyst
- Technical Engineer
Industries
- Computer & Network Security
- Information Technology and Services
Market Segment
- 59% Mid-Market
- 33% Small-Business
Cynet - All-in-One Cybersecurity Platform Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
48
Security
39
Features
38
Threat Detection
38
Cybersecurity
28
Cons
UX Improvement
14
Missing Features
13
Slow Performance
12
Limited Features
11
Alert Issues
10
Cynet - All-in-One Cybersecurity Platform features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
9.3
Proactive threat hunting
Average: 8.9
9.4
Automated remediation
Average: 8.6
9.2
Automated investigation
Average: 8.8
Seller Details
HQ Location
Boston, MATwitter
@Cynet3601,106 Twitter followers
(237)4.8 out of 5
6th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for Blackpoint Cyber
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Blackpoint Cyber is the forerunner in the managed detection and response space, leveraging our proprietary ecosystem to help our partners fight back and win against cyberthreats. We have served the co
Users
- President
- Owner
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 81% Small-Business
- 18% Mid-Market
Blackpoint Cyber Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
58
Ease of Use
41
Threat Detection
36
Alerts
34
Team Professionalism
32
Cons
Expensive
18
Portal Issues
13
Integration Issues
12
Inefficient Alert System
11
Confusing Interface
7
Blackpoint Cyber features and usability ratings that predict user satisfaction
9.6
Has the product been a good partner in doing business?
Average: 9.4
9.5
Proactive threat hunting
Average: 8.9
9.0
Automated remediation
Average: 8.6
9.2
Automated investigation
Average: 8.8
Seller Details
Twitter
@blackpointus1,499 Twitter followers
(128)4.3 out of 5
Optimized for quick response
21st Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
CYREBRO is an AI-native Managed Detection and Response solution, providing the core foundation and capabilities of a state-level Security Operations Center delivered through its cloud-based, interacti
Users
No information available
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 64% Mid-Market
- 24% Small-Business
CYREBRO Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
35
Customer Support
32
Response Time
27
Alerts
21
Alerting System
20
Cons
Communication Issues
15
Poor Customer Support
15
Inefficient Alert System
14
Integration Issues
14
Ineffective Alerts
13
CYREBRO features and usability ratings that predict user satisfaction
8.7
Has the product been a good partner in doing business?
Average: 9.4
8.5
Proactive threat hunting
Average: 8.9
6.5
Automated remediation
Average: 8.6
7.8
Automated investigation
Average: 8.8
Seller Details
HQ Location
Tel Aviv, ILTwitter
@CYREBRO_IO322 Twitter followers
(26)4.8 out of 5
13th Easiest To Use in Managed Detection and Response (MDR) software
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Security and Compliance Automation Platform for complete business protection 24/7. - Monitor and prevent threats 24/7 - Detect, respond, and remediate - Comply with ISO 27001 and SOC 2 - Integrate yo
Users
No information available
Industries
- Information Technology and Services
- Marketing and Advertising
Market Segment
- 65% Mid-Market
- 23% Small-Business
UnderDefense MAXI Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Threat Detection
9
Cybersecurity
5
Visibility
5
24/7 Availability
4
Alerting System
4
Cons
Complex Setup
2
Learning Curve
2
Dashboard Issues
1
Implementation Challenges
1
Lack of Automation
1
UnderDefense MAXI features and usability ratings that predict user satisfaction
9.8
Has the product been a good partner in doing business?
Average: 9.4
9.8
Proactive threat hunting
Average: 8.9
9.8
Automated remediation
Average: 8.6
10.0
Automated investigation
Average: 8.8
Seller Details
Twitter
@underdefense159 Twitter followers
(54)4.7 out of 5
Optimized for quick response
17th Easiest To Use in Managed Detection and Response (MDR) software
Entry Level Price:Contact Us
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Adlumin, an N-able Company, provides enterprise-grade cybersecurity for organizations of all sizes through its innovative Security Operations as a Service platform. With an agnostic approach, the Adlu
Users
No information available
Industries
- Financial Services
- Banking
Market Segment
- 63% Mid-Market
- 20% Small-Business
Adlumin Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
14
Ease of Use
14
Features
14
Visibility
10
Cybersecurity
9
Cons
False Positives
4
Inefficient Alerting
3
Inefficient Alert System
3
Information Management
3
Insufficient Detail
3
Adlumin features and usability ratings that predict user satisfaction
9.4
Has the product been a good partner in doing business?
Average: 9.4
8.8
Proactive threat hunting
Average: 8.9
8.7
Automated remediation
Average: 8.6
8.5
Automated investigation
Average: 8.8
Seller Details
Twitter
@Nable16,228 Twitter followers
Ownership
NYSE: NABL(284)4.8 out of 5
12th Easiest To Use in Managed Detection and Response (MDR) software
View top Consulting Services for ThreatLocker
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
The ThreatLocker suite of security tools are powerful and designed so that everyone from businesses to government agencies to academic institutions can directly control exactly what applications run o
Users
- President
- CEO
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 61% Small-Business
- 32% Mid-Market
ThreatLocker Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
91
Threat Detection
86
Ease of Use
78
Security
71
Features
68
Cons
Learning Curve
42
Difficult Learning Curve
27
Difficult Configuration
14
Difficult Navigation
14
Complexity
13
ThreatLocker features and usability ratings that predict user satisfaction
9.7
Has the product been a good partner in doing business?
Average: 9.4
8.7
Proactive threat hunting
Average: 8.9
8.2
Automated remediation
Average: 8.6
8.1
Automated investigation
Average: 8.8
Seller Details
HQ Location
Orlando, Florida, United StatesTwitter
@ThreatLocker2,241 Twitter followers
(117)4.6 out of 5
Optimized for quick response
27th Easiest To Use in Managed Detection and Response (MDR) software
Entry Level Price:Free
- Overview
- Pros and Cons
- User Satisfaction
- Seller Details
Product Description
How are these determined?
This description is provided by the seller.
Blumira provides the only cybersecurity platform that can help SMBs prevent a breach. We help lean IT teams protect their organizations against ransomware and breaches with an open SIEM+XDR platfor
Users
- IT Manager
Industries
- Information Technology and Services
- Computer & Network Security
Market Segment
- 51% Mid-Market
- 38% Small-Business
Blumira Automated Detection & Response Pros and Cons
How are these determined?
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Ease of Use
20
Customer Support
17
Setup Ease
15
Deployment Ease
13
Easy Setup
12
Cons
Limited Customization
7
Expensive
4
Lack of Customization
4
Limited Reporting
4
Alert System
3
Blumira Automated Detection & Response features and usability ratings that predict user satisfaction
9.3
Has the product been a good partner in doing business?
Average: 9.4
7.9
Proactive threat hunting
Average: 8.9
6.7
Automated remediation
Average: 8.6
7.5
Automated investigation
Average: 8.8
Seller Details
HQ Location
Ann Arbor, MichiganTwitter
@blumira1 Twitter followers
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