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Conversation Intelligence

July 7, 2020
Clara F.
CF
by Clara Flaherty
Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.

Popular Conversation Intelligence Software Questions Discussions
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It would be nice to be able to more accurate represent data in a visual format.I know that the reporting section already exists but it would be useful to know if there is a way to produce detailed graphs.
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Some expert tips would allow me to get the most out of all of the platform's features, especially those I might not be using a lot at the moment. For example, how to use the playbook creation would be very helpful to maximize the platform for each deal.
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As the core purpose of the platform is to ease the outreach to leads in order to secure opportunities to put time on the calendar it seems a complete oversight that the meetings booked through SalesLoft are not tracked as such in its integration with SalesForce. A patch for this should be a top... Read more