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Conversation Intelligence
July 7, 2020
CF
Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.
Popular Conversation Intelligence Software Questions Discussions
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How do improve my search capabilities for specific information that my colleagues may have alread...
RIght Now I only see tha bility to search based off title and whoever may have been on the call - We are creating a seperate doc for more detailed info on some calls so you dont have to search through chorus
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G2
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common question.
common question.
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It will be great to get a report per Q so we could learn, correct some trick or tips on the best ...
reports/feedback from the system to help sales, not just to make your platform better but to make us better.
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G2
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common question.
common question.
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Many of the features in Chorus are sales-focused, but how are the best Customer Success and Customer support organizations using the tool?
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G2
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common question.
common question.
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It would be nice to know how you've improved over time in monologue length, filler words, etc.
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G2
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common question.
common question.
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It seems odd to try and implement less filler words because it feels like an attempt to change their natural talking style. I can see if its really an issue for someone to help curb it but the sensitivity on this one is set a bit low to where I don't think it is useful for the majority of people... Read more
Posted by:
G2
Verified User
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common question.
common question.
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