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Conversation Intelligence

July 7, 2020
Clara F.
CF
by Clara Flaherty
Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.

Popular Conversation Intelligence Software Questions Discussions
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Could you give an example of a department that is using this that you may not expect? I am thinking a lot of people could contribute to provide value.
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Verified User
G2
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Sometimes you use Zoom for personal stuff, Chorus should be mindful of this fact and avoid such recording
Posted by:
Verified User
G2
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While I know for a fact that my organization is using Chorus constructively and ethically, I'm wondering how other people explain what Chorus is / why you use it when people ask about it. Do you frame it as a coaching tool? A tool for honoring commitments? It would also be interesting to hear... Read more
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Verified User
G2
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Right now we're using Chorus for conversational analytics, but also so we don't have to sift through so much video, we can skip ahead at key points in the conversation. I was wondering if there's other utilizations for the software that we might be missing out on.
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Verified User
G2