Conversation intelligence (CI) software is a machine learning-infused sales training software tool that helps sales orgs optimize and improve their ability to close deals. This page is a place for all discussions related to conversation intelligence.
Popular Conversation Intelligence Software Questions Discussions
While I know for a fact that my organization is using Chorus constructively and ethically, I'm wondering how other people explain what Chorus is / why you use it when people ask about it.
Do you frame it as a coaching tool? A tool for honoring commitments?
It would also be interesting to hear... Read more
Right now we're using Chorus for conversational analytics, but also so we don't have to sift through so much video, we can skip ahead at key points in the conversation. I was wondering if there's other utilizations for the software that we might be missing out on.
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