SMS Marketing Software

The reporting could offer more custom views or integrations, especially for syncing engagement data directly to our CRM. Also, occasionally the UI gets laggy when managing large lists or editing complex sequences. These are minor issues though and don’t impact our core workflows. Review collected by and hosted on G2.com.

Instantly solves the problem of scaling cold outreach without compromising deliverability or personalisation. It allows us to manage multiple inboxes, automate follow-ups, and track engagement all in one place—saving hours of manual work each week. By rotating sending accounts and warming them up automatically, Instantly ensures our emails land in the inbox, not spam. This has significantly improved our reply rates and helped us generate more qualified leads at scale. Review collected by and hosted on G2.com.

It's really expensive at the professional level. And the whole system is tuned for larger companies so it's often difficult to adapt for smaller companies. Their website forms also don't integrate well with Google Ads so you have to have a fully custom solution if you want to feed lead quality data back into Google Ads. Their customer service is average at best. As a small customer we don't have any dedicated support or manager. I have yet to find a help source that could actually help us use the system better. Lots of people with really shallow knowledge. Review collected by and hosted on G2.com.

All in one marketing data platform. The connection between customer contact record, ad campaigns, and revenue is important to us. Review collected by and hosted on G2.com.

There are very few things I dislike about CC, it works really well for my needs, in many ways it over-provides for what I need & haven't taken advantage of all the features. I also feel that my ROI relative to the monthly cost of CC (especially at my level) is not good. Review collected by and hosted on G2.com.

I used to use another platform for mailshots to clients, but it wasn't offering templates or as user-friendly as system as CC. I was also reaching a threshold where I would have to pay. CC does the same at that threshold, but it offers significantly more features than its competitors. Review collected by and hosted on G2.com.

Nothing. Insider is quite close to perfection, in our opinion. The recommendation would be to add an user manuel showing tips tricks Review collected by and hosted on G2.com.

Insider is a great marketing partner to have, not only for today but for tomorrow. We see the ability to grow as a company alongside Insider as they grow, and we think Insider has a lot to offer for businesses around the world. Review collected by and hosted on G2.com.

We wanted a solid, reliable way of reaching out to our customers across different channels, send them helpful content, be in constant communication with them to encourage them to keep coming to us for more. Insider’s Architect, in combination with Web Push and their web and mobile suite have been awesome for us. We love being able to personalize our website using Insider’s products Review collected by and hosted on G2.com.

Sometimes the UI can be a bit clunky. However, I've experienced this in other browser based marketing tools too. Review collected by and hosted on G2.com.

Before ActiveCampaign we would often struggle trying to send out email marketing - running into technical issues and a lack of customisation. ActiveCampaign allows us to easily produce on brand templates that make sending marketing emails a breeze. Review collected by and hosted on G2.com.

So far, I have found implementation complicated. A lot of features are not turned on until you request for them to be added to your account. The process of verifying my number has also been a challenge and has a 24-48 hour waiting period. I thought I submitted it 2 weeks ago but the request didn't go through. I realized my mistake last week and submitted another verification request. It was denied, but I was not given any context for what to fix until I reached out to customer support. Clearer instructions on the verification request would be nice. Also a concrete reason why it was denied to expedite the process would be nice too. Review collected by and hosted on G2.com.

I am leading a youth conference and using Textedly to send my students reminders when to move to the next activity in the agenda. Because we are able to create templates and schedule our messages in advance, this allows us to notify our students about every activity without having to type it out by hand each time. Review collected by and hosted on G2.com.

So far I have nothing but positive things to say about the platform, and the customer service was great with helping to get things set up. Review collected by and hosted on G2.com.

Brevo is solving a simple but critical problem for my business: making sure that customer messages sent through my website’s contact form actually reach me — and that I can reply through a reliable, authenticated email system. Before using Brevo, I had issues with contact form messages getting flagged as spam or not being delivered at all.

By routing Contact Form 7 submissions through Brevo’s SMTP and sender verification tools, I’ve been able to ensure every customer inquiry comes through cleanly. That directly benefits my business by helping me respond quickly to questions, build trust, and avoid losing potential orders due to broken communication.

I’m not using the full marketing suite yet, but I’m already benefiting from solid deliverability, DNS management, and reliable email infrastructure — especially important for a niche e-commerce site like mine, FetishFurniture.org. Review collected by and hosted on G2.com.

ALT Text descriptions: In my previous provider, ALT text was added once every time I uploaded an image to my site - then it was re-used every time I used the image somewhere else on my site. In Systeme, this needs to be manually added every time the image is used, so takes a bit of time (especially when course title tiles are re-used over various pages). I am hoping Systeme will prioritise fixing this as the EU Accessibility Directive comes into force in June 2025 and every website will have to have ALT text on all images. It would be especially good if any alt-text I have already written for an image gets automatically added to the file.

I have an automated email sequence with my current mailing list provider. This is copied over to Systeme but only for new subscribers. I have to wait for my current subscribers to finish the sequence with my old provder before fully switching to systeme. A bit complex and there is probably another workaroun - if I had time to create a whole new sequence, but this was a little frustrating. It would be good if the switch meant all subscribers switched to their location the the sequence. Review collected by and hosted on G2.com.

I now only need to pay for Systeme rather than my domain, host, website builder and email marketing. I haven't familiarised myself with this feature yet so can't really comment. Review collected by and hosted on G2.com.

Please give us more time to enjoy the free plan. It's seriously addictive! LOL! Review collected by and hosted on G2.com.

It tackles 1 of the most common and time-consuming challenges in sales, lead generation, and email campaign. It identifying, filtering and reaching out to high-quality, targeted leads efficiently.

Success.ai did & benefiting me by hyper-targeted lead generation with minimum keywords I can find truly match of my client's ICP. Time efficiency instead of hours of research, I can get qualified leads in minute, it allows me to focus more on engagement.

It plugs right into my Team's workflow in Salesforce CRM and for my own portfolio in Zoho CRM, and also provides me with responsive customer support team. Review collected by and hosted on G2.com.

We love Evam’s user interface, but there are occasional small design changes that could further enhance the user experience. Specifically, a more intuitive and user-friendly navigation system could help our teams adapt even more quickly. Review collected by and hosted on G2.com.

Before Evam, we were juggling multiple tools and manual flows. Now, we manage everything batch, real-time, mobile push, in-app, and email on one platform. It has helped us boost activation and usage rates, especially for new customers and product cross-sells. Review collected by and hosted on G2.com.

Sometimes, formatting within templates can be a little challenging. Implementation can be a little bit challenging but when it is implemented, anyone should be able to figure it out. Review collected by and hosted on G2.com.

The user journey automation is phenomenal!! It has made communicating with segmented audiences so much easier for my small team, I don't know how we have managed without it in the past!! Review collected by and hosted on G2.com.

There are a couple of advanced features not offered by Engagebay, but they really are for once-in-a-blue-moon scenarios and I consider them more nice-to-haves rather than requirements. It's easy to overlook these couple of gaps when weighing up against all the positives. Review collected by and hosted on G2.com.

By far I've found workflow automations to be the most valuable capability of Engagebay. Low-value administrative tasks that were being handled manually are now reliably performed through automations and it's truly been life-changing for this small business's founder. Review collected by and hosted on G2.com.

When looking for a CXDP, you want to have it fit like a glove. Braze does that, but they have so many options, that it seems like you're not using the full platform and missing out. Let's say, I haven't found any real issue yet. Review collected by and hosted on G2.com.

We have been trying to find a good way to do cross-selling of our 10 brands. Our users have a lot of behaviour datapoints, so using their personalization engins is a gamechanger for us. Review collected by and hosted on G2.com.

The automation builder can be a bit complex to navigate, especially on the whiteboard view. Moreover, we’d also love to see campaign activity sorted chronologically within each customer profile. That said, the support team is quick to step in with workarounds and guidance whenever we run into these challenges. Review collected by and hosted on G2.com.

We’ve been able to gain back lost revenue from abandoned sessions and improve engagement and retention. Especially for our returning customers, it’s now easier to keep in touch with them through the platform. In general, the automations and the pop-ups perform well, and our client has seen real results. Review collected by and hosted on G2.com.

Unlike other marketing engagement platforms - this one needs real attention to detail and practice before one starts using it, unlimited email facility needs to be used wisely otherwise thousands of users may receive emails not meant for them. It must offer cost effective plans for small businesses. Review collected by and hosted on G2.com.

The biggest is the ability to remove non mailable contacts the moment we upload list, the ability to send unlimited emails as we rely on quality of emails as well as quantity for lead generation, brand promotion and positioning as well as sending newsletters to approximately more than 10000 customers and prospects we have in our database. This product has allowed us to reach our audience without much hassle. Review collected by and hosted on G2.com.

What I find most challenging about High Level is that its learning curve can feel steep, especially for someone self-taught or managing things solo. While it offers powerful tools, the platform can sometimes feel overwhelming with its many features and constant updates, making it hard to keep up without dedicated time to learn. I also notice that some areas, like design flexibility and user interface, could be more intuitive and accessible. For someone who values simplicity and clarity, it sometimes takes extra effort to navigate and fully harness all it offers. Review collected by and hosted on G2.com.

HighLevel is solving the problem of having to manage multiple disconnected tools for communication, marketing, and client management. By bringing everything into one place — CRM, email, SMS, automations, funnels, scheduling, and memberships — it saves me time, reduces costs, and helps me stay organized.

This benefits me by letting me focus more on meaningful connection and mission-driven work, rather than getting lost in technical busywork. It supports my values of frugality and compassion by giving me tools to serve my community efficiently, nurture relationships at scale, and grow without sacrificing the personal touch that matters most to me. Review collected by and hosted on G2.com.

We didn’t encounter any major issues during our work with the platform. Even when something didn’t work right away, the team responded quickly and was proactive in helping us resolve it. Communication was smooth and the support team stayed engaged throughout the process. Review collected by and hosted on G2.com.

eSputnik allows to manage multiple communication channels in one place and reach a large audience efficiently. It also makes it easy to run A/B tests, helping optimize performance and gain valuable insights that support sales growth.

The platform supports nine communication channels and offers integration with services like Shopify and WooCommerce. We also appreciated the built-in AI features, which add extra value for automation and personalization. Review collected by and hosted on G2.com.

Nothing so far, as we rely heavily on the system. Review collected by and hosted on G2.com.

to send email leads easily by using Resulticks system Review collected by and hosted on G2.com.

The costing of the product os bit high for start-up companies to use. Review collected by and hosted on G2.com.

It is a AI based software helps to generate more leads,increase conversions, helps in business growth. AI identifies the target audience by segemtation that helps to reach the right customer with right approach. Goives you the business KPIs Review collected by and hosted on G2.com.

Nothing comes to mind. I'm still pretty new to rev ops but it's hitting all the marks for now. Review collected by and hosted on G2.com.

Simplifies the email inbox setup process Review collected by and hosted on G2.com.