1,755 Salesforce Marketing Cloud Engagement Reviews
It has its own email server - which means emails are being fired from salesforce marketing cloud engagement's server not from your own email server. Depending on the plan you can send as many emails as you want - no capping on number of sent emails. with just one click - you will get to see all the activity of your users on your website and landing pages. One of the best delivery rate of emails, use different templates or just fire plain emails..This salesforce product never disappoints. Me and my team run multiple outreach campaign every month. Review collected by and hosted on G2.com.
Unlike other marketing engagement platforms - this one needs real attention to detail and practice before one starts using it, unlimited email facility needs to be used wisely otherwise thousands of users may receive emails not meant for them. It must offer cost effective plans for small businesses. Review collected by and hosted on G2.com.
Definitely one of the best in the market. Be it email activation, mobile activation or interactions on the webpage, works seamlessly. Consent management works like a charm. Integrates with almost all of the leading CDPs easily. Customer support is responsive. Review collected by and hosted on G2.com.
While it is good to have a modular licensing approach. Splitting the suite into too many chunks with a learning curve or certification required for each module to become well versed (at least to begin) with the tool is a nightmare. I have also heard a lot of my clients complain about the exponential increase in cost after the initial 2 years - Not 100% attributed to usage. Review collected by and hosted on G2.com.

This is the best powerful cloud based email marketing software which sends a large group of the bulk mails to the targeted audience/customers . Best things i like about salesforce email studio are multiple automation functions, creating dynamic emails and target campaigns
Features include email guardrails, mobile optimized emails, content blocks,customized email templates.
The software delivers robust automation tools that stream line reporting email send-outs and other stages of the email marketing process. This solution takes the hassle out email marketing processing and enabling market managers to focus on creating, launching and managing the campaigns Review collected by and hosted on G2.com.
The very disliking part of this software is its hard to share lists emails reports etc between multiple business units visual editor in emails is glitch and has a lot of the technical issues. Its hard to organize different level of user permission for different employees Review collected by and hosted on G2.com.
I've been using Salesforce Marketing Cloud Engagement for a while now, and I honestly can't imagine our marketing team without it. It's been a game-changer for us, especially because it integrates so seamlessly with our Trezzure system and Commerce Cloud.
One of the things I love most is how easy it is to create personalized campaigns. For instance, when a customer abandons their cart, we can quickly set up a targeted email campaign with a special offer to encourage them to complete their purchase. It's like having a personal assistant helping us out with our marketing.
Another big plus is the Content Builder. It's super user-friendly, even for someone who isn't a design whiz like me. I can easily drag and drop elements to create professional-looking emails without spending hours tweaking code.
Plus, the integration with Google Analytics has been a goldmine for our team. We can see exactly how our customers are interacting with our emails and make adjustments on the fly. It's like having a crystal ball for our marketing efforts.
Overall, Salesforce Marketing Cloud Engagement has helped us streamline our marketing processes, improve our customer engagement, and drive better results. I highly recommend it to anyone looking for a powerful and easy-to-use marketing automation tool. Review collected by and hosted on G2.com.
Salesforce Marketing Cloud Engagement is a great tool, but the cost can be a bit of a sticker shock. Since they charge in U.S. dollars, the price can fluctuate quite a bit depending on the exchange rate. This makes it tough to budget for our marketing campaigns, especially when we're trying to keep costs down.
As our marketing efforts grow, the expenses can add up quickly. While we love the powerful features Marketing Cloud offers, we have to be mindful of our budget. Sometimes, the high cost makes us think twice about using the platform for smaller campaigns that might not have a big payoff. Review collected by and hosted on G2.com.

Very practical for handling client files and easy to understand Review collected by and hosted on G2.com.
Personally, I understand Salesforce. Once I understood it, it's very easy. Review collected by and hosted on G2.com.
What I like most about Salesforce Marketing Cloud Engagement is how it seamlessly integrates with other tools, making it easy to manage customer journeys and personalize campaigns. It really helps streamline processes and deliver more targeted, effective marketing. Review collected by and hosted on G2.com.
One thing I find a bit frustrating with Salesforce Marketing Cloud Engagement is that its interface can sometimes feel a bit complex, especially when you're trying to manage multiple campaigns at once. It can take a bit of time to get used to navigating all the features. Review collected by and hosted on G2.com.

I like best about Salesforce Marketing Cloud Engagement is its powerful personalization capabilities, ease of implementation, ease of use and good customer suppoert. It allows for targeted, data-driven campaigns that really resonate with audiences. The automation features save tons of time, especially for recurring campaigns, and the analytics provide deep insights to fine-tune strategies. The platform is also very scalable, so as our needs grow, it adapts well without a hitch. The learning curve can be a bit steep at first, but the impact on engagement and conversions is worth the effort. Review collected by and hosted on G2.com.
Salesforce Marketing Cloud Engagement is effective but can be difficult to navigate, especially for new users. Simplifying the interface would improve usability. Review collected by and hosted on G2.com.

Salesforce Marketing Cloud is a powerful tool for marketing automation, but it requires a fair amount of technical expertise to implement and fully utilize. Its ease of use improves over time as users become more familiar with the platform, but there is a learning curve. With strong customer support and a wide array of features, it's a great solution for large organizations and marketing teams that need an integrated, multi-channel approach. However, smaller teams or those without dedicated technical resources may find it more challenging to implement and operate.High for active marketers.Salesforce Marketing Cloud integrates smoothly with other Salesforce products like Sales Cloud, Service Cloud, and Pardot Review collected by and hosted on G2.com.
The platform has a complex interface with many advanced features, making it difficult for beginners or even seasoned marketers to quickly get up to speed.platform can be slow, especially when handling large datasets Review collected by and hosted on G2.com.

The massive breath of functionality. The ability to pull data from CRM and then push it back. Review collected by and hosted on G2.com.
The poorest user experience/usability of any major marketing product. Review collected by and hosted on G2.com.

Salesforce marketing cloud has been proven to be the best in managing the marketing communication across various channels ,social media apps, email , SMS. it is also help us to improve customer experiences by using this we have improved conversion by 11%. Review collected by and hosted on G2.com.
As of now, there is nothing I dislike about salesforce marketing cloud engagement, everything works for me just right. Review collected by and hosted on G2.com.