Manufacturing Software

The complexity, it's not easy to get started, overwhelming for inexperienced users. EasyPlan / AWC has made it easier, but a lot of features are still only accessible behind hidden navigation flows.

For example, in EasyPlan, one of the areas that a production engineer most accesses is the Process Planning area, but the default way to access it is by first navigating to High Level planning, selecting a line, clicking a 3 dot menu and choosing Process Planning. Review collected by and hosted on G2.com.

Process planning is currently done through disconnected and poorly managed Excel tables. With Teamcenter, we aim to connect all the components, going from the EBOM to a complete Process Planning, creating the line in Line Designer, simulating and validating in Plant Simulation and eventually generating EWI and other files necessary for production. Review collected by and hosted on G2.com.

When we imported our data, a few custom fields needed manual edits. Took extra time, but it worked out. Review collected by and hosted on G2.com.

Customers were unhappy because we weren’t following up on time. Review collected by and hosted on G2.com.

• The reporting and analytics could definitely use more granular customization. It'd be great to drill down a bit further.

• It's a bit frustrating that some key features are locked behind those higher-tier pricing plans. It just makes it tougher for smaller teams trying to scale

• Sometimes the workflows feel like they lack the advanced logic you see in competitors like Salesforce or Zoho CRM.

• We've hit some occasional lag or syncing delays when working with third-party integrations. It's not constant, but it pops up now and then. Review collected by and hosted on G2.com.

• Our outreach is totally streamlined now thanks to the automated emails and follow-ups – it genuinely saves us hours every single week.

• We've got so much better visibility into our sales process; those clear pipeline views and performance dashboards make a huge difference.

• The call insights are brilliant for coaching our reps and really honing our messaging

• The AI handles so much of the busywork for us, like task reminders, enriching data, and prioritizing leads. It's a lifesaver. Review collected by and hosted on G2.com.

High CostsThe subscription fees can be quite expensive, especially for small businesse Review collected by and hosted on G2.com.

Mobile Accessibility: Sales teams can access Salesforce Sales Cloud from anywhere, ensuring they have the information they need on the go.Scalability and Customization: The platform can be tailored to meet the specific needs of businesses of all sizes, making it a flexible solution as companies grow.As selected above it masked it very easy to for lead sourcing and sales analytics.Increased Sales and Revenue: By providing robust tools for lead management and opportunity tracking, Salesforce Sales Cloud helps sales teams close more deals and boost revenue Review collected by and hosted on G2.com.

There's seemingly "basic" functionality that requires costly extra licenses in NX, which can be irritating sometimes. But it's understandable given the stability and quality of the system in general, as well as the frequency with which useful enhancements get added -- obviously, the NX software development is at a very high level and this has to cost something. Review collected by and hosted on G2.com.

My clients want the freedom to course and scope several times during their projects, sometimes drastically, and NX is simply a superior tool for working their wishes in quickly. Review collected by and hosted on G2.com.

The price is the problem. AutoCAD licences could be costly, particularly for individuals or small enterprises. Review collected by and hosted on G2.com.

Design and Draughting: The main purpose of AutoCAD is to produce intricate 2D and 3D drawings. It is used by designers, engineers, and architects to create sections, floor plans, elevations, and complex construction drawings. Review collected by and hosted on G2.com.

Assigned roles took a bit of work to understand. Once I got the help I needed all was good. Review collected by and hosted on G2.com.

Close is helping me solve all my internal team communication problems. Previously we were quite spread out (work from home and office employees) so outside of Zoom meetings communication was lacking. But with Close we have a 24/7 service outside of messaging apps we can use to stay informed with eachother. Review collected by and hosted on G2.com.

Sometimes the UI can be a bit clunky. However, I've experienced this in other browser based marketing tools too. Review collected by and hosted on G2.com.

Before ActiveCampaign we would often struggle trying to send out email marketing - running into technical issues and a lack of customisation. ActiveCampaign allows us to easily produce on brand templates that make sending marketing emails a breeze. Review collected by and hosted on G2.com.

While Pipedrive is exceptional at what it's designed for—managing the sales pipeline—my primary frustration stems from its limitations as an all-in-one CRM solution. I truly wish I could use it as the single source of truth for our entire customer lifecycle, but it falls short once a deal is won. The lack of an integrated customer support or helpdesk feature is a major hurdle. After closing a deal, we're forced to switch to a separate ticketing system to manage client inquiries and support issues. This creates a disconnect, making it difficult to have a unified view of a customer's history and interactions without constantly toggling between platforms or relying on integrations that don't always feel seamless. Furthermore, its marketing capabilities, while improving, are still too basic for our needs, lacking the sophisticated automation and in-depth analytics required for complex nurture campaigns. This means we're juggling a third platform for marketing, a second for support, and Pipedrive for sales. It's an excellent sales tool, but my hope for a single, elegant solution to manage everything from lead generation to long-term customer support within Pipedrive remains unfulfilled. Review collected by and hosted on G2.com.

Pipedrive effectively solves the critical business problem of managing sales chaos by providing instant clarity and control. Its visual pipeline offers a quick, at-a-glance overview of the entire sales process, allowing for easy tracking of day-to-day progress without getting lost in data. When details are needed, a single click on any deal reveals a comprehensive history of all associated contacts, notes, and activities. This dual-view capability is powerfully enhanced by the email tracking feature, which syncs conversations directly to deals and notifies you of opens and clicks. This ensures that no follow-up is ever missed and every team member has the full context, guaranteeing that valuable opportunities don't fall through the cracks. Review collected by and hosted on G2.com.

Despite its strengths, there are areas where NetSuite feels disjointed or underdeveloped. For example:

Some fields are only usable in resource management and not available elsewhere, which creates unnecessary limitations.

Project task functionality feels like an afterthought, not a fully integrated part of the system.

It's frustrating that Service Items can’t be linked to employees without a custom script — especially when selling professional services is the majority of our business.

We've had a support ticket open for over a year regarding a syntax error, and there’s still no resolution.

We also have an open support ticket related to mass updates on effective-dated fields in employee records. Every year, when we perform these updates, the system wipes out the “special skills” section — even when using forms where that section is hidden. Despite multiple attempts and troubleshooting, the issue remains unresolved after more than a year.

Nothing here would keep me from recommending the system to others. In fact, some of these issues and those not mentioned convinced me to work towards certification. Review collected by and hosted on G2.com.

NetSuite gives us a centralized system to manage our operations, financials, and project-based activities all in one place. It replaces disconnected tools and spreadsheets by integrating project management, time tracking, billing, reporting, and general ledger into a single platform. This helps ensure consistency, improves visibility across departments, and supports better decision-making.

It also gives our teams access to real-time data, which is critical for both day-to-day operations and long-term planning. For a business like ours — with a mix of R&D, professional services, and manufacturing — having one system to manage everything reduces manual effort, minimizes errors, and provides the foundation for scalability. Review collected by and hosted on G2.com.

So far, nothing to say, the software is excellent. Review collected by and hosted on G2.com.

ZWCAD optimized my time both in project development and also saved the time I used to lose when trying to open very large projects for consultation. Additionally, I can easily open 10 projects at the same time without affecting my machine's performance at all. Review collected by and hosted on G2.com.

At this point in our implementation (less than a year on Acumatica), I don't really have any downsides to list. Having a data driven system has forced our company and our employees to be better stewards of our data input. Sometimes Acumatica can feel rigid to get new customers or items created - but rather, it's a blessing in disguise because it forces us to set things up correctly the first time. Review collected by and hosted on G2.com.

We are able to extract real-time data in ways we never have before. Reporting is light years ahead of what we had previously. We have already eliminated the use of paper documents since we can attach files to nearly everything within the system. Best of all, all our employees can access the system and get the information they need quickly! Review collected by and hosted on G2.com.

It would be nice if you could somehow easily switch between users within the same page. Not a big deal though. Review collected by and hosted on G2.com.

Having visibility into all orders and all the details is really easy to do in Xoro. Other ERP's struggle with this. And it's all configurable so you can see only what you want to see. On top of that, the advance search capabilities lets you filters out the orders using almost any criteria. This makes processing/fulfilling orders really simple as you can do them in batches. Review collected by and hosted on G2.com.

It would be nice to be able to choose different plans for different users within an account - not all users need the advanced reporting and perhaps only have access in order to see customer details, so it can really add to the subscription costs in these instances. Review collected by and hosted on G2.com.

Capsule has greatly improved its reporting and pipeline features over the years, and the outputs available now are really excellent. The enrichment feature was also a welcome addition to company profiles. I also really like the new dashboard modules that were recently added giving an overview to current opportunities and projects - more of this kind of thing is always welcome in my opinion. Review collected by and hosted on G2.com.

Lack of customization options in the dashboard can be a hassle for some users. All-in-all a great tool for all your business needs. Review collected by and hosted on G2.com.

I highly recommend using this business management platform. We were able to increase team collaboration and communication with its smart reporting and advanced analytics functionalities. Review collected by and hosted on G2.com.

Creates precise and comprehensive financial reports as per the accounting standards.

Reduces paperwork, manual errors and instances of data duplicity.

Allows better control through improved financial management and forecasting.

Streamlines the accounts payable process and ensures payment compliance with the end-to-end invoice management system. Review collected by and hosted on G2.com.

The reporting could offer more custom views or integrations, especially for syncing engagement data directly to our CRM. Also, occasionally the UI gets laggy when managing large lists or editing complex sequences. These are minor issues though and don’t impact our core workflows. Review collected by and hosted on G2.com.

Instantly solves the problem of scaling cold outreach without compromising deliverability or personalisation. It allows us to manage multiple inboxes, automate follow-ups, and track engagement all in one place—saving hours of manual work each week. By rotating sending accounts and warming them up automatically, Instantly ensures our emails land in the inbox, not spam. This has significantly improved our reply rates and helped us generate more qualified leads at scale. Review collected by and hosted on G2.com.

For some business, there are too many options which maybe complex or too powerful for smaller company. Ths tool with help you company grw=p Review collected by and hosted on G2.com.

Having Accounting, CRM, website, third party channel management and more all integrated into one system to easy and awesome to deal with on a dailly basis. Review collected by and hosted on G2.com.

There are a couple of advanced features not offered by Engagebay, but they really are for once-in-a-blue-moon scenarios and I consider them more nice-to-haves rather than requirements. It's easy to overlook these couple of gaps when weighing up against all the positives. Review collected by and hosted on G2.com.

By far I've found workflow automations to be the most valuable capability of Engagebay. Low-value administrative tasks that were being handled manually are now reliably performed through automations and it's truly been life-changing for this small business's founder. Review collected by and hosted on G2.com.

Microsoft Dynamics 365 Business Central becomes a bit advanced platform for some users, especially when connecting additional applications to expand the workflow, and they might need to spend more time on product training. Review collected by and hosted on G2.com.

Microsoft Dynamics 365 Business Central saves a lot of time we usually spend on internal communication and project reporting, as we can access, manage, and track our tasks within one shared platform. The service enhances our operation workflow and allows team members to interact seamlessly across various departments, like sales, project management, and finance. The built-in reporting features with the Microsoft Power BI app integration allow us to gauge and analyze the resources and effort spent on a specific project or within a time frame and provide us with the feedback needed for better operation management and performance improvement. The platform improves our teams communication and collaboration on clints management and e-document cycle. Review collected by and hosted on G2.com.

The new layout of and the sidebar are not exactly easy to understand for those not familiar with the program.

The whole new layout just feels a bit clumpy. Review collected by and hosted on G2.com.

The automations and setting up paths with one button clicks for status has been great. We have learned a lot about ZOHO over the last year and every time there is an issue it ends uphaving an answer for us. Review collected by and hosted on G2.com.