
Sofia S.
"Easy to use and to customise"
What do you like best about Zendesk QA?
It's fast to set up, and good even in the basic version it gives great insights into your metrics and team efficiency. Amazing features and assignments in the pro mode. Review collected by and hosted on G2.com.
What do you dislike about Zendesk QA?
It is perfect for our team, the only (although small) downside it that it takes a minute for the conversations to be uploaded and for us to be able to review them. Review collected by and hosted on G2.com.
The reviewer uploaded a screenshot or submitted the review in-app verifying them as current user.
Validated through Google using a business email account
Organic review. This review was written entirely without invitation or incentive from G2, a seller, or an affiliate.