Verified User in Consumer Services
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"Klaus helps our CX team to grow!"
What do you like best about Zendesk QA?
Klaus is a great system to use when evaluating customer service activities. Through Klaus, customer experience specialists can improve their personal skills. The system allows to communicate with agents in a structured way, all through one seamless platform. Klaus is reliable, a fun way to give and receive feedback, and easy to navigate/use. Companies can introduce tailor-made competencies that affect the most critical aspects of their work culture. Furthermore, a quality team can provide constructive feedback to improve the individual and team quality and accuracy within the job Review collected by and hosted on G2.com.
What do you dislike about Zendesk QA?
I would love to personalize my dashboard even more Review collected by and hosted on G2.com.
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