447 Xref Reviews

Xref has a wide range of uses to meet everyones needs. Review collected by and hosted on G2.com.
Personally as I only use the platform once a year, I find it easy to forget how to use- however with this being said, our rep Alex is always so helpful and no question is ever a bother. Review collected by and hosted on G2.com.
The team have amazing insights into the psychology of engagement and great industry knowledge. There is a real scientific approach to the reporting which is understandable and I can then explain this to others. They also help to contextualise some of our themes and trends and share how to get the most out of the tool. Review collected by and hosted on G2.com.
Nothing really. Sometimes it's tricky to get a snapshot as a download on the tool. Review collected by and hosted on G2.com.
- the user interface is amazing
- Xref is a plug and play platform; it's very easy to learn and use
- the proactive candidate follow up emails for outstanding reference checks
- the fact that Xref identifies potentially fraudulent reference checks
- the dashboard is quite thorough and gives you useful information
- Xref is easy to use often Review collected by and hosted on G2.com.
- loading screens can take a while sometimes
- you need to verify your email every single time you use the platform
- I wish we could add/remove candidate referees with our access - however, I understand why that's not currently a function Review collected by and hosted on G2.com.
The ability to send away a reference check to referees with no stress and basically the click of a button. It's convienent and the turn around for getting these back is unbelievably quick! Has been a game changer! Review collected by and hosted on G2.com.
I don't believe I have found anything I dislike at this stage Review collected by and hosted on G2.com.

Xref is extremely easy to understand and navigate, which makes reference checks an easy streamlined process. Customer service is responsive and helpful with any queries! Review collected by and hosted on G2.com.
The inability to custom build your own questions in a template - however an easy fix as this can be done in the back end. Review collected by and hosted on G2.com.
The interactive data studio, the multiple ways to drill down and also share results Review collected by and hosted on G2.com.
Cannot intuitively figure out how to download the results to a PowerPoint presentation and there is no "how to guide" to help figure this out. Review collected by and hosted on G2.com.
The fact that I send the link to a candidate and they are responsible for filling everything in and confirming that their references respond in a timely manner. It saves me so much time. It also creates a situation where since I am not actually interviewing the manager personally, I don't even need to be part of the same industry. I can just send out a link and it gets responded to since the question sheet is set up to handle that. Review collected by and hosted on G2.com.
I like everything about XREF, it's my favourite program. I can't imagine trying to do my job without it. I even discovered two candidates who tried to fill in thier own references so was able to catch dishonesty. The program will show if users are all logging in from the same IP address. Review collected by and hosted on G2.com.
The provision of data to influence decision making and measure performance. I particularly like the correlation between onboarding, engagement and exit data, and the 360 feedback in the middle. The best part of XRef is the personalised support offered from the team with special mention to Dr Louise Parkes who is an outstanding service provider. Review collected by and hosted on G2.com.
No downside, opportunities to expand the product base, especially to include other consultation processes such as heat mapping for psychosocial hazards and risks. Review collected by and hosted on G2.com.