447 Xref Reviews
The new version has less feature than the previous one. Review collected by and hosted on G2.com.
In the overview page, not much information display. It will be better to have the Internal Ref table. Also it will be good if we are able to edit the candidate's contact details after the request is sent. In the Reference report, Note to candidate and Note to referee need to be have more characters so that we can include the link of the PD for reviewing. Review collected by and hosted on G2.com.

Easy to use & friendly service, also a great service team. Review collected by and hosted on G2.com.
Not being able to replace a reference during the 'in progress' stage if a referee is unobtainable Review collected by and hosted on G2.com.
I like how easy it is to use--just need to enter candidate details and hit 'Submit.' I also like that the system automatically send notifications to the candidates and to me if they haven't initiated the check. Review collected by and hosted on G2.com.
I wish it had a reporting function where I can sort the references by their answers. For example, one of the questions asked is if the reference is open to exploring new career opportunities. I'd like to be able to gather all the references the said 'Yes' to that question as they're a candidate pool we can use in recruitment. Review collected by and hosted on G2.com.
Streamlined , secure way of automating and managing reference checks. It hardly takes a couple of seconds to initiate a reference check. Review collected by and hosted on G2.com.
Doesn't give the hiring manager an option to add or edit referee details unlike 'Referoo'. Review collected by and hosted on G2.com.
Not only has Xref saved us time and frustration, its taken away a fear for some managers around seeking out feedback on prospective employees. Its also enabled us to pick up many dodgy references. I have raved to my account manager about the speed and friendliness of the customer care team - they're super responsive and help both us and the candidates. Review collected by and hosted on G2.com.
Would love to have an easier way of altering the questions Review collected by and hosted on G2.com.
Echo and the team were very responsive and supportive throughout the survey period. Review collected by and hosted on G2.com.
There was some confusion about costs, but this may have been on my end as there was no handover from the previous owners from Scalabrini's side. Review collected by and hosted on G2.com.
The support, experience, expertise and guidance from Louise Parkes. Review collected by and hosted on G2.com.
The backend reporting is really not user friendly. It's way to manual and should be far more sophicated. Far to much time was spent summarising the comments for us. We spent at least 5 days pulling and customising reports. Review collected by and hosted on G2.com.