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Xref Reviews & Product Details - Page 3

Xref Overview

What is Xref?

Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires.

Xref Details
Product Website
Discussions
Xref Community
Languages Supported
Danish, German, English, Finnish, Italian, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

Xref is trusted by businesses globally to offer reference, background and ID checks that are fast, simple and secure.

How do you position yourself against your competitors?

With an average user rating of 4.7 stars out of 5, G2 ranks Xref as the #1 reference checking software globally. Xref has an average global rating of 4.8 stars on Google. 98% of our automated reference checks are returned, completed.

Relevant and valuable insights - A reference check with Xref delivers 60% more insights compared to phone-based checks.

Easy to use - No programming skills needed. 93% of our G2 users say Xref’s intuitive platform is easy to use.

Save time - Xref reference checks are returned completed, on average in 18 hours with 60% being completed outside of standard business hours.

24/7 support, no call centres - As a global business, we have local customer support in your geography. Xref offers a reliable tech solution with dedicated account managers. It’s an enterprise-ready solution that scales with businesses as they grow.

And more!


Seller

Xref

Description

Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been on a mission to bring data-driven feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference and exit surveys, for data-driven actionable insights. Accessible from any device, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows.

Overview Provided by:

Recent Xref Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Xref with ease"
Easy to use application, and great tracking protocols for candidates and referees, I've used Xref now in multiple roles and have seen the enhanceme...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"It's efficient and easy to use!"
The layout. Very simple and easy to use!
DK
Dorothy K.Enterprise (> 1000 emp.)
5.0 out of 5
"HR Generalist III"
How easy it is to use. the metric. Information about IP address being used more than 1 time.

Xref Media

How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Play Xref Video
How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
Play Xref Video
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
How to use Xref’s Pulse Surveys -  you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
Play Xref Video
How to use Xref’s Pulse Surveys - you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
Play Xref Video
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
Play Xref Video
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
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447 Xref Reviews

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447 Xref Reviews
4.6 out of 5
447 Xref Reviews
4.6 out of 5

Xref Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Pharmaceuticals
UP
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Easy to navigate platform which I have used at multiple employers. Easy to implement and used daily by our taleent team. Review collected by and hosted on G2.com.

What do you dislike about Xref?

sometimes the emails to candidates go to junk/spam folders. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

It helps us to add speed of hire and ensuring we have 100% reference check completed as part of our selection process. Review collected by and hosted on G2.com.

Kayla S.
KS
Talent Acquisition Advisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

It is so easy and simple to request reference checks for candidates and once completed, it is easy to review the reference checks and save them for future reference. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Sometimes it can be hard to cancel a request if the candidate has added referee details but they havent been completed. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

They are continously educating the users and are always willing to help out with any issues. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

Thank you for your 5-star rating, Kayla. We’re glad to hear you’re enjoying the ease and simplicity of an automated platform.

Regarding your concern about not being able to cancel your request once shared, you could contact our friendly support team at support@xref.com for assistance.

We’re all about helping professionals like yourself make the most of your recruiting time. Thanks again for sharing your experience.

Verified User in Education Management
AE
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

I love that everything is digital and can be seamlessly sent out to applicants and their references! Review collected by and hosted on G2.com.

What do you dislike about Xref?

I don't love that there are glitches with it connecting to our applicant tracking system at times. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Having to pick up the phone and keep track of references! It's all in one compact space. Review collected by and hosted on G2.com.

Zaynah D.
ZD
Talent Acquisition Partner
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Xref?

Easy to use and creates an efficiency in my work flow to avoid the back and forth with references. Review collected by and hosted on G2.com.

What do you dislike about Xref?

There could be the opportunity for further customisation however this does not cause any issues for ASIC. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

It definitely reduces our time to fill given the timeliness of submitting all information. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

Thank you for the 5-star rating, Zaynah!

We’re thrilled to hear that automated referencing has saved you the hassle of chasing down referees. Our goal is to help professionals like you save time and streamline recruitment. Thanks again for sharing your experience!

BB
Talent Acquisition Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Being able to set up multiple standard ref checks for our different divisions. Review collected by and hosted on G2.com.

What do you dislike about Xref?

We now are integrated with our ATS so I don't log into the portal directly. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

It is helping us streamline our recruitment process so that all our hiring managers received a consistent level of service. It also gets us referrals via referees signing up to hear about roles at our company. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

Thank you for the fantastic review, Brylee.

We know how crucial it is for technology to fit seamlessly into the existing HR workflow, so we’re glad to hear you’re benefiting from the seamless ATS integration.

We’re also thrilled to hear our Xref Talent Pool feature is helping you connect with referees and alumni for future roles, saving you time and resources.

Thanks again for your review.

Sebastian L.
SL
Talent Acquisition Coordinator
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Xref?

How quickly it is to set up and send to candidates Review collected by and hosted on G2.com.

What do you dislike about Xref?

when downloading the references, it just downloads as Sydney Water, rather than having the candidate's name, this will help us is sending the references straigh away if it was enabled. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

reaching out to candidates via email and text, prompting them to action their references asap Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref
Original

Thank you for the great review, Sebastian! We're delighted to hear that you find Xref both user-friendly and efficient, especially with how quick it is to set up and send to candidates.

It’s great to know that email and text prompts are helping you streamline the process and get references back faster. Thanks again for sharing your experience!

christina H.
CH
Operations Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Xref, listened to what we needed and wanted to achieve they helped us cater to what we as an organisation required for our first survey. We will be using them again in the future for our next survery. cant recommend Jess and her team at XREF enough.

we used both Xref survey and reference checks and the integration into our system and the ease of use was fantastic. Review collected by and hosted on G2.com.

What do you dislike about Xref?

none! there is nothing bad we can say about Xreg and its team Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

they helped ease the process of having to follow up employees references. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref
Original

Thank you for the excellent review, Christina! We’re delighted to hear about your positive experience with both Xref and Engage.

Your kind words about our support team, especially Jess, mean a lot to us—she truly is a star. It’s wonderful to know our friendly team and user-friendly platform are meeting your organisational needs.

Thanks again for sharing your experience!

CC
Talent Acquisition Business Partner
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref?

I was amazed at the speed with which my requests were responded to, plus I received add information packages that I have since shared with the talent team for future references. Great experience. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Nothing, I was delighted with my expereince. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

For additional services that are offered online. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

We're thrilled to hear that you had a great experience with our speedy responses, Craig. Thank you for sharing your positive feedback with us!

Addison T.
AT
Head of Talent Acquisition - Asia Pacific, Middle East & Africa
Information Technology and Services
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref?

Quick and modern tool with built-in technology for deeper analysis Review collected by and hosted on G2.com.

What do you dislike about Xref?

Nothing particular. I'd see an option for human based conversational check besides just questionnaires Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

A modern tool for quick feedback - easy to set up, use and interpret the data Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

Thank you, Addison, for your feedback. We're glad to hear that you're enjoying the ease of set-up with Xref Engage and that our platform has helped you with deeper analysis.

RC
Head of HR - Employee Experience and ANZ HR operations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Xref?

Our consultant is very responsive as well as insightful on how to interpret the results which gives us better understanding and allows us to communicate the results better to our company. The platform is very easy to use and it's great to review previous results next to current results to see progress Review collected by and hosted on G2.com.

What do you dislike about Xref?

The feature of downloading/exporting is not available for all tabs and the print to pdf is a screenshot but of the page that you are viewing so it's not very efficient or useful. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

recording our employees feedback and categorising the results to help the business be focus in particular areas. This makes it easier to align to our action plans. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

Thank you for the wonderful feedback! We are thrilled to hear that our consultant has been responsive and insightful in helping you interpret the results. We appreciate your kind words about the platform's ease of use and the ability to track progress easily.

Regarding your comment about the downloading/exporting feature and the print to PDF option. We have enabled an export function for the data insights that are most suitable for presentations or analysis in an Excel or CSV file. There is also great functionality for sharing curated results via an online link. We would be more than happy to assist you in this area, please reach out to your key contact to help you explore these options.

It's great to hear that Xref Engage is helping you categorise employee feedback and align your action plans more effectively. Thanks again for the positive review.