447 Xref Reviews
The employee engagement survey is well designed, user friendly, with some excellent reporting analytics. The external benchmarks allow you to validate your results against relevant industry results. The dashboards provide wonderful, visual graphics that really tell the story. Review collected by and hosted on G2.com.
Not much - the only thing I would recommend are some improvements to the backend administration. Would be great to be able to edit access rights rather than deleting and then recreating them from scratch. Review collected by and hosted on G2.com.
The customer support was amazing ,Alex was available to answer questions at any time ,attend training meetings and briefings with our Senior leaders. The product was extremely easy to implement . We used the product for our Staff Engagement survey and to complete a number of management 360 reviews across the 12 month period. We received great feedback from the participants about the process and the information they received. Review collected by and hosted on G2.com.
I really dont have any down sides as we were happy with all aspects of the product and service received Review collected by and hosted on G2.com.
As a recruiter, Xref is extremely easy to use and very user-friendly. I have had to contact support and found that my issues were solved promptly. Review collected by and hosted on G2.com.
No issues currently, Xref has been working well for my team. Review collected by and hosted on G2.com.
It relieves me from hours of doing manual ref checks and the turnaround is quite quick, actually a lot quicker than chasing up referees constantly as this has a reminder that keeps getting sent out to the referees to fill the reference check template. Just an efficient tool and excellent for time management. Ref checks are kept on file and also if there is an issue with the authenticity of where the ref check came from X-Ref warns you . It is so easy to use & implement , you can upload the questions you want as if you were doing the ref check yourself . The customer service is also amazing Review collected by and hosted on G2.com.
You cannot verify the referee they are using and if they do not fill it in correctly you have to call back and do it manually. Also when they do not respond you have to go back to candidate to put in other referees Review collected by and hosted on G2.com.

We have started using Trust Marketplace in the last few weeks and it has made a massive difference to the way that we work. Using this system has allowed us to get Qualification verifications back instantly and made our recruitment processes so much faster. The team at Xref are very responsive and always willing to help at a moments notice. Having 1 plaform to complete all of our pre employment checks is amazing. Review collected by and hosted on G2.com.
There is nothing I would say I dislike about Xref's system Review collected by and hosted on G2.com.
All of the consultants that we have worked with have been super helpful in catering to our needs. Review collected by and hosted on G2.com.
I cant think of any, all of the support received has been great. Review collected by and hosted on G2.com.

The surveys are robust and I can have confidence in receiving a valid result. The functionality to publish a survey and review results means less effort needed from me to reach the fun part to understand and act on the survey results.
The survey methodology was flexible that allowed it to be tailored to meet our diverse range of employees.
The customer support was very helpful and available when I needed it. Review collected by and hosted on G2.com.
It would be great to incorporate some internal translation features. Review collected by and hosted on G2.com.