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Xref Reviews & Product Details - Page 2

Xref Overview

What is Xref?

Simplify your talent journey and make confident, people-focused decisions with Xref. Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been trusted by businesses all over the world to empower great people decisions. Our vision is to bring data-informed feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference, pulse and exit surveys, for data-driven, actionable insights. Accessible from any device, and with multi-language capabilities, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows to recruit, retain and remember your talent with ease. Popular features: Templates and custom surveys - Using a template, you can create a survey request in 30 seconds. By using our library of best-practice survey questions, you can reduce unconscious bias. Or create your own customised survey for any role. Talent Pool - Candidates, referees and departing employees can opt-in to to a talent pool to be hired by your organisation. On average, our customers have a 60% opt-in rate. The talent pool automatically collates skills, competencies and preferred roles to reduce recruitment spend and make filling your next open role easier. Suspicious activity detection- Xref's unique algorithm monitors for unusual activity during a reference and raises a red flag if anything suspicious is detected, like a fraudulent reference, helping give you confidence in your hires.

Xref Details
Product Website
Discussions
Xref Community
Languages Supported
Danish, German, English, Finnish, Italian, Norwegian, Polish, Spanish, Swedish, Chinese (Simplified)
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Product Description

Xref is trusted by businesses globally to offer reference, background and ID checks that are fast, simple and secure.

How do you position yourself against your competitors?

With an average user rating of 4.7 stars out of 5, G2 ranks Xref as the #1 reference checking software globally. Xref has an average global rating of 4.8 stars on Google. 98% of our automated reference checks are returned, completed.

Relevant and valuable insights - A reference check with Xref delivers 60% more insights compared to phone-based checks.

Easy to use - No programming skills needed. 93% of our G2 users say Xref’s intuitive platform is easy to use.

Save time - Xref reference checks are returned completed, on average in 18 hours with 60% being completed outside of standard business hours.

24/7 support, no call centres - As a global business, we have local customer support in your geography. Xref offers a reliable tech solution with dedicated account managers. It’s an enterprise-ready solution that scales with businesses as they grow.

And more!


Seller

Xref

Description

Xref is a best-in-class, global solution that services HR professionals across all industries. Since 2010, Xref has been on a mission to bring data-driven feedback to the talent lifecycle. Catering for the niche needs of the HR industry, Xref automates reference and exit surveys, for data-driven actionable insights. Accessible from any device, Xref integrates with multiple leading HR tools and ATS platforms to offer seamless, end-to-end workflows.

Overview Provided by:

Recent Xref Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Xref with ease"
Easy to use application, and great tracking protocols for candidates and referees, I've used Xref now in multiple roles and have seen the enhanceme...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"It's efficient and easy to use!"
The layout. Very simple and easy to use!
DK
Dorothy K.Enterprise (> 1000 emp.)
5.0 out of 5
"HR Generalist III"
How easy it is to use. the metric. Information about IP address being used more than 1 time.

Xref Media

How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Play Xref Video
How to navigate Xref - discover how to view and manage requests, surveys, and people, find organisation insights, access settings, and locate product guides and tutorials.
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
Play Xref Video
Send an Exit Survey request - easily send an Exit Survey request to up to 5,000 departing employees at once. Uncover key reasons for leaving and gain insights into your organisation’s eNPS score.
How to use Xref’s Pulse Surveys -  you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
Play Xref Video
How to use Xref’s Pulse Surveys - you can view and customise your survey results with advanced filtering and sorting and see participation levels, organisational strengths, and areas for improvement
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
Play Xref Video
How to read a Reference Report - this video includes how to identify unusual activity flags and where to review key information like sentiment, word count, and feedback coverage
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
Play Xref Video
How to request a Reference Survey - this video shows you how to request a reference on Xref, including adding background checks and setting up your reference requirements or language options.
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447 Xref Reviews

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447 Xref Reviews
4.6 out of 5
447 Xref Reviews
4.6 out of 5

Xref Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verified User in Construction
CC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

I like how fast and convenient the process is to obtain reference from candidates, especially in the high volume space. It's also great that Xref notifies the candidate and the reference that a reference is due. Review collected by and hosted on G2.com.

What do you dislike about Xref?

It is hard to navigate when you want to add an additional reference , it would also be nice if it notifies the receiver for a longer duration Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

It is saving a lot of time and keeping documented records Review collected by and hosted on G2.com.

Giorgia B.
GB
Talent Aquisition Advisor
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

The Ability to get references done efficietly, being able when high volume recruting. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Not being able to change the reference details if one reference cant complete it. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

volume recruitment. saving time chasing references. Review collected by and hosted on G2.com.

Ally T.
AT
Talent Acquisition Specialist ANZ
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

We implemented Xref 4 months ago and it has improved our interview/reference check process immensely. The team like working with it and our hiring managers are impressed with the speed and reports.How quick it is to recieve reference's back, the hassle free, no needing to call candidates and references. Review collected by and hosted on G2.com.

What do you dislike about Xref?

I can't think of anything at this stage. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Solving the hassle of calling candidates and references, chasing up. It ticks of that box do you don't need to worry about it Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

Thank you for sharing your review, Ally.

We're thrilled that Xref’s automated referencing has helped your team save valuable time. We’re also glad to hear that our detailed, easy-to-read reports help your hiring managers effectively assess candidates’ skills and core competencies.

We appreciate your feedback and are delighted that Xref has been able to take the hassle out of reference checks and candidate follow-ups for you.

Thank you for choosing Xref!

Kaedla H.
KH
Team Leader, Employee Relations
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
What do you like best about Xref?

The service from customer relationship managers. They seek to understand the organisation and provide really valuable insight into how to get honest, reliable and useful responses from employees so that the organisation can continute to grow and learn. The surveys are very user friendly and we often see a high response rate due to this. I really like enjoy using the dashboard and data set that is created. Review collected by and hosted on G2.com.

What do you dislike about Xref?

Being able to customise some of the questions would be great. I know customisation is possible with a fee but if it was possible to have additional optional questions that the company could select from that would help a lot. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Providing data on how our employees feel about working at our organisation, providing the organisation with actionable insights so we can make the required changes to keep employees happy at work and delivering on our purpose.

We are also able to create surveys that we can send to our clients to capture their feedback at certain milestones during their individual journey. This allows us to better understand the experience of our clients and improve on any areas for greater service delivery. Review collected by and hosted on G2.com.

Response from Sanchita Kadambari of Xref

Hi Kaedla,

Thank you for your detailed review. We are thrilled you have had such a great experience using Xref Engage, with honest, reliable and useful responses, gaining valuable insight from our user-friendly platform. We have passed on your glowing review of our team as well.

With regard to your feedback around customisable questions, many of our customers like to tailor their surveys so they receive insights that directly focus on their own organisational goals. We do charge a fee for this because, in terms of ROI, the benefit to the organisation is that they are clear on the steps to take to achieve their goals. Our team work very closely with those organisations who choose to do this, providing detailed insights on how to get best results from a survey.

As you have identified, Xref Engage excels at providing data and actionable insights about how to keep your employees engaged and happy at work, ultimately having a positive impact on your organisation.

Thanks again Kaedla for your review.

RL
Talent Acquisition Consultant
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

The simplity of sending reference request Review collected by and hosted on G2.com.

What do you dislike about Xref?

Can be expensive tool with bulk recruitment Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Reducing the manual time it takes for manual references Review collected by and hosted on G2.com.

Tibo 🌏 T.
TT
Talent Acquisition Lead | Esri Australia & Esri South Asia Groups
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
Response from Shieanne Dcruz of Xref

Thank you for leaving your review, Tibo! We know how valuable time is for busy professionals and we’re happy to hear that you’re enjoying the ease and time-saving benefits of using Xref.

We’re glad to hear that you’re making the most of the People Search tool, which allows you to compliantly collect and store referee data that can be used to build a talent pipeline for quicker hiring.

Thanks again for your review.

MK
Marketing Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

Xref extremely easy to use. I love that setting up a reference check doesn't take too much time, and once the the information is in the system, Xref quickly takes care of the automation and sending our periodic reminders. Review collected by and hosted on G2.com.

What do you dislike about Xref?

I really don't have anything negative to say about this platform. It has worked flawlessly for our organization. For me, the best feature is the ability for referrals to includes their information to explore future opportunities. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

We use Xref primarily because it gives us the ability to detect fraudulent referrals via IP addresses, it has been very beneficial to our organization, it has sped up our hiring process and has taken the responsibility of referrals out of the hands of managers. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

Thank you for your glowing review, Manoj. We're thrilled to hear that you find our platform extremely easy to use and our automated software works flawlessly for your organisation.

We agree that one of the key benefits of using Xref is its ability to flag suspicious candidate activity. Our goal is to help time-crunched TA professionals save time and streamline their recruitment processes. We're here to ensure Xref continues to deliver these benefits and more. Thanks again for choosing Xref!

Verified User in Hospital & Health Care
AH
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Xref?

The interface is intuitive, easy-to-use making the onboarding process smooth for both employers and candidates Review collected by and hosted on G2.com.

What do you dislike about Xref?

The pricing structure is on the higher side. This would be more noticible for those with less frequent hiring needs, like smaller organisations. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

It is solving the manual, time-consuming reference checking process. Traditional reference checking for our organisation would usually involve lengthy phone calls or back-and-forth emails, which can delay hiring process and in-turn effect the candidate experience. The automated reference-checking process allows us to send reference requests which candidates and referees can respond to at their convenience. This reduces our need for manual follow-ups and speeds up the process. Review collected by and hosted on G2.com.

Response from Shieanne Dcruz of Xref

Thank you for your positive feedback. We're glad to hear that you find Xref Engage's interface intuitive and easy to use for both employers and candidates. Our goal is to help time-crunched clients save time and streamline their recruitment processes. We're here to ensure Xref continues to deliver these benefits and more. Thanks again for choosing Xref!

Verified User in Food & Beverages
UF
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Xref?

They follow up candidates to respond, offer insightful information, save me time as a recruiter when it comes to chasing referees. Easy to use. Provide information if Review collected by and hosted on G2.com.

What do you dislike about Xref?

The word count feature and negative/neautural/positive section, this doesn't add up to the sentiment of what is being captured most of the time. Review collected by and hosted on G2.com.

What problems is Xref solving and how is that benefiting you?

Providing me with references, validating references Review collected by and hosted on G2.com.

Mia B.
MB
Talent Acquisition Team Leader
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Rating Updated ()
Response from Annalise Richardson of Xref

Thank you for taking the time to provide this wonderful review. It’s great to hear that you find the platform easy to use and that it saves your team time. We’re also glad you find value in our fraud detection feature.

Regarding your comment around single sign on, this functionality is available for our customers who use Gmail and it will be available for other email services in our next release. Please keep an eye out!

Thank you again for leaving your review.