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Twilio SendGrid Email API Reviews & Product Details - Page 9

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Twilio SendGrid Email API Overview

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What is Twilio SendGrid Email API?

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program.

Twilio SendGrid Email API Details

Discussions

Twilio SendGrid Email API Community

Languages Supported

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Product Description

Twilio SendGrid Email API- Integrate in minutes with our email API.

Seller

Twilio

Description

Twilio is a cloud communications platform that enables developers and businesses to integrate various communication capabilities into their applications. It offers services such as voice, SMS, video, and email, allowing users to connect with customers through multiple channels. Twilio provides APIs and tools that simplify the process of building and scaling communication features, making it easier for companies to enhance customer engagement and streamline communication workflows. For more information, visit their website at https://www.twilio.com.

Overview Provided by:

Steph Dollan

Twilio SendGrid Email API Media

Twilio SendGrid Email API Demo - Share a Single Email Platform With Your Whole Team

Secure account sharing, delivery and engagement dashboards, and template management tools allow you to work together easily.

Twilio SendGrid Email API Demo - Optimize Your Inbox Delivery and Engagement

Improve deliverability with domain authentication and link customization, whether sending from shared IP pools or a dedicated IP.

Twilio SendGrid Email API Demo - Integrate and Deliver via SMTP or API in 5 Minutes or Less

Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.

Twilio SendGrid Email API Demo - Expedite Your Integration With Robust Documentation

Integrate and easily send email from your app, whether it's a CMS, framework, CRM, or your own code.

Twilio SendGrid Email API Demo - Understand The Delivery Journey and User Engagement for Every Email

Gain full visibility into each of your email messages with our enhanced analytics and email activity feed.

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Verified User in Computer Software

Small-Business (50 or fewer emp.)

12/13/2021

"Main email API service we use for our CRM"

5/5

What do you like best about Twilio SendGrid Email API?

The setup of API was pretty straightforward, and the manuals were detailed. We have implemented integration with their API in our product in a few days, and it has been working fine for five years nowadays. We are looking forward to implementing other functions of this API in our software soon Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

The free plan seems to change more often than it wanted to be, and some features of API are now being deprecated, so we needed to modify our software to reflect these changes Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

I recommend having a short-term trial before making a long-term contract to see if all your needs are being served Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sending emails through the CRM often conflicts with our providers' SMTP servers, so we needed to have an external API to implement proper communication with our customers. The benefits are also detailed reporting about the quality of our sent emails, unsubscribe functions, and detailed reporting Review collected by and hosted on G2.com.

Alice M.

Senior Growth Analyst

Mid-Market (51-1000 emp.)

2/24/2022

"We are efficiently leveraging the huge benefits of email marketing."

4/5

What do you like best about Twilio SendGrid Email API?

Sendgrid provides us the opportunity to automate email marketing campaigns. Either be it transactional emails or newsletters.

With the aforementioned, we are successfully setting up automation triggers, which determines when a sales prospect or customer needs to be engaged via emails . While also letting us successfully track and measure the performance or effectiveness of our automation strategy. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Sendgrid is not very intuitive and thus , it usually requires previous experience with email marketing setups, to be able to use effectively. Review collected by and hosted on G2.com.

Dave B.

Network Administrator

Small-Business (50 or fewer emp.)

11/4/2021

"Pot Luck"

1.5/5

What do you like best about Twilio SendGrid Email API?

No longer have to monitor outgoing mail non-stop Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

No way to forward dot com email in cPanel using API sender to mysite.com forward to mysite@gmail.com error gmail.com is not a verified sender!

Huge bummer for most who forward website mail. No return mail headers to troubleshoot and tons of customer complaints of good mail getting returned.

Real nightmare not owning your own mail server! Review collected by and hosted on G2.com.

Verified User in Computer Software

Small-Business (50 or fewer emp.)

11/16/2018

"Used to be a supporter - Now, they have lost their way"

0.5/5

What do you like best about Twilio SendGrid Email API?

I used to be a strong supporter - even after changes to their offerings required me to upgrade from a $14.95/ month account to $89.95. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I have previously written positive reviews about SendGrid, but recently, credentials for SendGrid users has been posted to the Internet (their fault?) and in my opinion, their reaction to it has been lacking common sense and have caused damage to my business by deleting my access without notification in response.

1. They have not fully disclosed to all of their users that there was an information breach - I know this because I have multiple accounts

2. It seems like they haven't even disclosed it to all of their agents (I spent hours working through fixing a compromised account and the agent did not share with me that there was a breach, knowing that I am launching an internal investigation into how the account could have been compromised. This was early on.

3. They simply deleted my access one day without notice - If you are using this for real-time email sending to customers, that is a big problem

4. Their agents have been sending threatening messages demanding is make changes to my opt-in lists. I don't have opt-in lists - I only send emails on requested internal app activities...

5. I have requested multiple times to speak with a supervisor and those requests have been ignored.

I have many more things I could say, but at this point, I don't think they are trustworthy Review collected by and hosted on G2.com.

Aditya s.

Full-stack Developer

Small-Business (50 or fewer emp.)

10/24/2021

"Great application for sending mails"

4/5

What do you like best about Twilio SendGrid Email API?

The best I like about SendGrid is that I can integrate SendGrid with my applications and create my templates for sending mails. It is very reliable and straightforward to use. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Sendgrid is easy to use, but we have to provide authentication for any emails when sending emails from that email. Also, It is not entirely free, and you can send only a limited number of emails. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Because of SendGrid, It is straightforward to send emails from my application itself. It makes the functionality of the application much better, and it seems much more reliable. I can also use it as an email authentication while logging into my application which is very helpful. Review collected by and hosted on G2.com.

Akanksha G.

Client Relationship Manager

Mid-Market (51-1000 emp.)

8/4/2021

"Email software that works best"

4.5/5

What do you like best about Twilio SendGrid Email API?

To use in several of my websites, I wanted an email API. It's what I use for transactional emails as well as for our email marketing business. All of the features were created by us, and the Twilio SendGrid Email API is compatible with it. It's simple to set up and maintain, and there's plenty of documentation to get started with. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

The installation of this software was quite complex and time-consuming. We had to contact the support service several times before we were able to get the system up and running. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

I would strongly recommend Sendgrid to any organisation searching for good email marketing or email campaign software. After you've integrated the programme, all you have to do now is sit back and wait for your email campaigns to begin. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We needed some sort of good software for an email campaign, and SendGrid came through for us. With the help of SendGrid, we are able to run various marketing campaigns, and it is also a very organised software to utilise. Review collected by and hosted on G2.com.

Hitesh J.

Mechanical Design Engineer and MATLAB Developer.

Mid-Market (51-1000 emp.)

5/4/2022

"Easy to Configure, Easy to Use Email API Software"

5/5

What do you like best about Twilio SendGrid Email API?

Intigration with the other apps make it great application to communicate with the customers.

Interactive and user friendly interface make it more smother. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Sometimes getting trouble in integration with the other apps. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

12/23/2021

"Easy to use and a helpful tool"

5/5

What do you like best about Twilio SendGrid Email API?

You can search email addresses to find their history, then find out if your recipients are receiving your mail. If they aren't then you can find out why. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Some minor functions are not very easy to find, like manually adding a recipient to the blacklist. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

It's a useful tool. It can help keep you in the loop with how well your emails are being received by your customers. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Helping our customers figure out why they aren't receiving our emails. Helping make sure they receive our emails again by removing certain reports. Adding customers the blacklist to ensure they don't receive our emails again. Review collected by and hosted on G2.com.

Mansi K.

Front Office Executive

Mid-Market (51-1000 emp.)

11/24/2021

"Easy Email API tool"

4.5/5

What do you like best about Twilio SendGrid Email API?

While working on Maple CRM. we were looking for a good email campaign tool which we can use directly with our CRM system and the Maple CRM team suggested us Sendgrid tool to integrate with their software. This tool is very helpful and it helped us with more quality and filtered leads. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

As of now, we haven't found any dislike for this software and are happy to use this software. Review collected by and hosted on G2.com.

Vishal J.

Software Project Manager

Small-Business (50 or fewer emp.)

6/21/2021

"Sendgrid - The most easiest API for sending emails"

4.5/5

What do you like best about Twilio SendGrid Email API?

The best thing about Twilio Sendgrid API is the ease of setup. First, when I created an account with Sendgrid, the steps to integrate your existing email server with Sendgrid Email API is very easy. Very few parameters like the API ID, password and username provided by Sendgrid need to be configured into the existing SMTP server and its done.

Moreover, you can use the Sendgrid API flexible plans with plans as low as 15$.

One more useful feature is the Usage Alert which is sent as an email. So you know, how many emails you have already used up and can accordingly plan the remainder of the month without increasing your monthly bill. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Most of the features provided by Sendgrid are useful for detailed analysis and further action. Nothing which I dislike as such.

Only thing which I like to mention was the increase in pricing of plans which happened when Sendgrid merged with Twilio. However, we have absorbed the increasing cost over the time period. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

Just go for it and forget about your email deliverability issues. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

I am using Twilio SendGrid Email API to send emails to a large list of prospective customers on behalf of my client. Generally, I am sending upto 10000 emails on a daily basis, and the performance of Sendgrid servers is quite good. Review collected by and hosted on G2.com.