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Twilio SendGrid Email API Reviews & Product Details - Page 5

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Twilio SendGrid Email API Overview

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What is Twilio SendGrid Email API?

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program.

Twilio SendGrid Email API Details

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Twilio SendGrid Email API Community

Languages Supported

English

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Product Description

Twilio SendGrid Email API- Integrate in minutes with our email API.

Seller

Twilio

Description

Twilio is a cloud communications platform that enables developers and businesses to integrate various communication capabilities into their applications. It offers services such as voice, SMS, video, and email, allowing users to connect with customers through multiple channels. Twilio provides APIs and tools that simplify the process of building and scaling communication features, making it easier for companies to enhance customer engagement and streamline communication workflows. For more information, visit their website at https://www.twilio.com.

Overview Provided by:

Steph Dollan

Twilio SendGrid Email API Media

Twilio SendGrid Email API Demo - Share a Single Email Platform With Your Whole Team

Secure account sharing, delivery and engagement dashboards, and template management tools allow you to work together easily.

Twilio SendGrid Email API Demo - Optimize Your Inbox Delivery and Engagement

Improve deliverability with domain authentication and link customization, whether sending from shared IP pools or a dedicated IP.

Twilio SendGrid Email API Demo - Integrate and Deliver via SMTP or API in 5 Minutes or Less

Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.

Twilio SendGrid Email API Demo - Expedite Your Integration With Robust Documentation

Integrate and easily send email from your app, whether it's a CMS, framework, CRM, or your own code.

Twilio SendGrid Email API Demo - Understand The Delivery Journey and User Engagement for Every Email

Gain full visibility into each of your email messages with our enhanced analytics and email activity feed.

G2 reviews are authentic and verified.

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Verified User in Telecommunications

Mid-Market (51-1000 emp.)

10/5/2023

"Really great tool"

5/5

What do you like best about Twilio SendGrid Email API?

You can send massive campaign whitout any trouble with your email provide Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

A bit difficult to implement the domain, DNS and all that stuff Review collected by and hosted on G2.com.

Dmitriy P.

Founder & CEO

Mid-Market (51-1000 emp.)

7/3/2023

"Account closed without explanation"

0/5

What do you like best about Twilio SendGrid Email API?

Relatively easy setup, possible to completely without reach out to support. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Their customer support is bad and not clear.

We have a very standard e-commerce customer service use case for transactional email.

Our account was closed without any explanation whatsoever sighting 4 policies none of which were applicable to us.

When we requested an explanation they just told me the case is closed on their end and they have no further comments . Review collected by and hosted on G2.com.

Rafael F.

Software Engineer

Mid-Market (51-1000 emp.)

2/14/2023

"Implementation was a breeze, thanks to the excellent documentation provided"

4.5/5

What do you like best about Twilio SendGrid Email API?

Twilio SendGrid Email API is a scalable and reliable solution for sending high-volume emails, enabling email customization and easy integration with other platforms. The detailed analytics provided by SendGrid allow for continuous improvement in email campaigns. In summary, Twilio SendGrid Email API is a highly effective tool for sending high-volume emails Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

High prices compared to other email API options, as well as issues with email delivery to some email service providers resulting in emails being marked as spam or blocked. Additionally, Twilio SendGrid's technical support can be slow or unresponsive in some cases, making it difficult to quickly resolve issues and get help when needed. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We found the Twilio SendGrid Email API to be a very helpful tool in delivering a large volume of emails with good statistics. Its features and functionalities allowed us to effectively manage and monitor our email campaigns, while its reliable delivery system ensured that our emails were reaching their intended recipients. Overall, we were pleased with the performance of the Twilio SendGrid Email API and would recommend it to others looking for a reliable email delivery solution. Review collected by and hosted on G2.com.

Rebecca D.

Associate Marketing Manager

Mid-Market (51-1000 emp.)

2/28/2023

"The must try software to upgrade your cold email campaigns"

4/5

What do you like best about Twilio SendGrid Email API?

The best part about Twilio SendGrid is it's ease of use. Uploading contacts and creating email campaigns is a seamless process and the analytics post the campaigns are detailed and helpful. SendGrid also allows for easy creation of email templates and our design team has been able to create high quality templates withembedded sign up forms on multiple occasions. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

While SendGrid is a tool that is useful on so many fronts - the pricing for the Pro Package is on the higher side. There are many newer startups coming out with cheaper tools for cold outreach and if you use SendGrid for just email campaigns- you might just switch because of the price. Review collected by and hosted on G2.com.

Verified User in Market Research

Mid-Market (51-1000 emp.)

2/8/2023

"Sendgrid gets the job done- but nothing flashy"

2.5/5

What do you like best about Twilio SendGrid Email API?

It gets the job done- we can send emails in bulk and see if the member has received or has not received it, if the email is spam, unsubscribed, etc- nothing fancy. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

SendGrid UI/UX is not user-friendly, especially since their last update a few months ago- users cannot see what kind of email we've sent to end-users, meaning we can't tell if it is a verification code email, marketing email, etc. Review collected by and hosted on G2.com.

Verified User in Automotive

Enterprise (> 1000 emp.)

4/19/2023

"Bringing teams together"

4.5/5

What do you like best about Twilio SendGrid Email API?

Twilio SendGrid Marketing Campaigns serves a dual purpose within our organization: It enables automated email delivery on the platform side and also facilitates the distribution of newsletters and other communications to customers by the marketing team. As a result, both the engineering and marketing teams rely on this tool. An important benefit of using this technology is that it allows the engineering team to seamlessly switch out emails as needed, which addresses a key business challenge. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

One potential challenge of using Twilio SendGrid Email API is the need for a certain level of technical expertise to fully leverage the tool's capabilities. Setting up and configuring the API may require some programming knowledge, which could be a barrier for users without a technical background. Additionally, troubleshooting issues or resolving errors within the API may require advanced technical skills. However, Twilio SendGrid provides extensive documentation and support resources to help users navigate these challenges. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Twilio SendGrid Email API solves several problems related to email delivery, automation, and management. One major benefit is that it provides a reliable and scalable solution for sending high volumes of emails, such as marketing campaigns, transactional notifications, and other types of automated messages. This can be particularly useful for businesses with a large customer base, as it allows for personalized and targeted communication at scale. Review collected by and hosted on G2.com.

Cristina O.

Customer Success Manager

Mid-Market (51-1000 emp.)

1/30/2023

"Highlighted review of my experience with Sendgrid."

4.5/5

What do you like best about Twilio SendGrid Email API?

Automation: SendGrid offers robust automation capabilities, allowing my team to create personalized and targeted email engagement campaigns at scale. This has saved us time and improved the quality of engagement we get from targeted customers.

A/B Testing: SendGrid's A/B testing feature allows my team to test different aspects of our email engagement plan, such as subject lines and call-to-action buttons, to determine what works best and continuously optimize our email campaigns. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

SendGrid's spam filtering is not as effective as we would like, leading to a higher rate of our marketing emails being marked as spam. Furthermore, SendGrid's user interface tends to be overly complex and overwhelming to new users , making it difficult to navigate. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Twilio SendGrid is what we are currently using to automate and send marketing messages to customers through emails. The most important benefit of SendGrid's email marketing is the ability to create personalized and unique email engagement with our customers at scale. We've leveraged Sendgrid to create complex workflows and trigger email engagements based on specific customer actions, further personalizing the engagement experiences of our customers and getting them to better interact with marketing emails, targeted at them. Review collected by and hosted on G2.com.

duncan b.

Software Developer

Small-Business (50 or fewer emp.)

12/13/2022

"Easy understandable and really helpful with our emailing from our app"

4/5

What do you like best about Twilio SendGrid Email API?

Sendgrid made it easy for use to offer our customers a simple way to send emails from out application. We offer a CRM with full email intergration thanks to SendGrid. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

The most complicated part was getting it to work with our API and getting it setup on our customer's end (our customer's arent technical so setting up the correct DNS records can be a bit complicated.) Further, i got no complaints! Review collected by and hosted on G2.com.

Varsha A.

Director

Enterprise (> 1000 emp.)

3/3/2023

"Twillo SG API Review"

3.5/5

What do you like best about Twilio SendGrid Email API?

Integration is easy with website or application. It has capability to handle large volume of emails. Analytics feature is good to provide performance of the mails including open rate and bounce rate. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Pricing model might be disadvantage for large businesses as the charges are based on number of emails sent but it can be beneficial for small businesses at the same time. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

In our business, customers need to be informed at every stage for their account activation, password or other profile changes, when their order is ready, when they left something in the shopping cart etc. All these can be sent very well and tracked using Twillio SG Email API. Review collected by and hosted on G2.com.