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Twilio SendGrid Email API Reviews & Product Details - Page 10

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Twilio SendGrid Email API Overview

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What is Twilio SendGrid Email API?

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program.

Twilio SendGrid Email API Details

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Twilio SendGrid Email API Community

Languages Supported

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Product Description

Twilio SendGrid Email API- Integrate in minutes with our email API.

Seller

Twilio

Description

Twilio is a cloud communications platform that enables developers and businesses to integrate various communication capabilities into their applications. It offers services such as voice, SMS, video, and email, allowing users to connect with customers through multiple channels. Twilio provides APIs and tools that simplify the process of building and scaling communication features, making it easier for companies to enhance customer engagement and streamline communication workflows. For more information, visit their website at https://www.twilio.com.

Overview Provided by:

Steph Dollan

Twilio SendGrid Email API Media

Twilio SendGrid Email API Demo - Share a Single Email Platform With Your Whole Team

Secure account sharing, delivery and engagement dashboards, and template management tools allow you to work together easily.

Twilio SendGrid Email API Demo - Optimize Your Inbox Delivery and Engagement

Improve deliverability with domain authentication and link customization, whether sending from shared IP pools or a dedicated IP.

Twilio SendGrid Email API Demo - Integrate and Deliver via SMTP or API in 5 Minutes or Less

Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.

Twilio SendGrid Email API Demo - Expedite Your Integration With Robust Documentation

Integrate and easily send email from your app, whether it's a CMS, framework, CRM, or your own code.

Twilio SendGrid Email API Demo - Understand The Delivery Journey and User Engagement for Every Email

Gain full visibility into each of your email messages with our enhanced analytics and email activity feed.

G2 reviews are authentic and verified.

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Verified User in Sports

Small-Business (50 or fewer emp.)

6/20/2021

"SendGrid API is the best email API I found in years"

5/5

What do you like best about Twilio SendGrid Email API?

I needed an email API to implement in some of my websites. I use it for transactional emails and our email marketing service. We developed all features, and it works well with Twilio SendGrid Email API. It is easy to implement, maintain and the documentation is enough to start. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

The plan's price is something that one should know before starting to use the service. In the beginning, they were giving more than 10k sends per month. Nowadays, they give 100 sends by day. This amount is enough to begin, but if you need to grow a little bit, you will need to pay. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

You have to check their price. The Email API works as expected, and the documentation is excellent. However, the cost can be something that you have to take into account. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We needed to implement a system for our transactional emails on different websites. Now, I use Twilio SendGrid Email API in all my websites unless someone wants to use another service. For me, their API is easy to use, and once you have developed a function to use it, you can replicate this function if you want to send emails to another website (program) that you are creating. As a developer, I recommend it. Review collected by and hosted on G2.com.

Verified User in Insurance

Mid-Market (51-1000 emp.)

4/20/2022

"Twilio SendGrid Email API usage and experience"

4/5

What do you like best about Twilio SendGrid Email API?

Easy to integrate with NodeJS.

Very well documented APIs

Quick support Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Examples on their documentation website can be improved.

Extensive example could be added on their github repo. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

You might have to initially spend some time to learn to integrate twilio and send grid Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

With the Twilio Send Grid API I have integrated multiple finance, blockchain and insurance products for sending email and SMS to users globaly. Review collected by and hosted on G2.com.

Verified User in Education Management

Small-Business (50 or fewer emp.)

1/11/2022

"Great for transaction emails"

4.5/5

What do you like best about Twilio SendGrid Email API?

Sendgrid is very easy to set up and because it's such a popular and well known service, it can integrate with hundreds of different software providers, giving a lot of flexibility. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

If you don't know what you're doing, the idea of using a service like Sendgrid can be confusing to some people, and requires some time to figure out and integrate. This is not an issue with Sendgrid specifically, just with people who aren't fully understanding how the service works. Review collected by and hosted on G2.com.

Verified User in Computer Software

Mid-Market (51-1000 emp.)

7/30/2021

"Good features but expensive for basic usage"

4.5/5

What do you like best about Twilio SendGrid Email API?

1. Reliability - Its uptime is pretty excellent and gives me the confidence to send bulk emails without any fear at anytime.

2. Templates - It comes with a sound library of templates that I customize with my data and save for future usage.

3. Analytics - Its monitoring dashboard helps me understand my customer experiences, and I can pull in this data externally for further analysis. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

1. High Price - It has been heavily rising its prices, which I find difficult to comprehend. I might choose other alternatives since my use-cases are not as complex.

2. Long Support Wait Times - Even for an upgraded package, the support is not real-time and you have to wait till a long time to get in contact with a real-person. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use SendGrid APIs in our platform for all end-user communications via SMS. Since we operate at scale with complex developer requirements, we chose SendGrid over other vendors. It's reliability and heavy customer-focused features are the primary reasons for my overall positive review. However, the pricing model is pretty expensive and wouldn't recommend for others who might not need all the advanced features. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Mid-Market (51-1000 emp.)

7/27/2021

"Some good, some bad"

2.5/5

What do you like best about Twilio SendGrid Email API?

SendGrid is very customizable and has a variety of features we use routinely, including custom unsubscribe links to help us keep our mail list sectors integrated with another database. Another handy feature is the ability to custom-design each section of your mailings through HTML coding. This allows you to place and set everything exactly as you want it, no relying on preset content cubes that you cannot fully customize. There is a nice little error signal when the code is incorrect beside each line with errors so you can easily identify where the error may be. Useful: HTML codes auto-populate the second half of whatever you're inserting, i.e. when you type <a> it auto-inserts </a>. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

However, HTML coding can be difficult and tricky. As mentioned, it auto-populates the ending tag for HTML, so sometimes it puts it where you don't want it, and you must remember to go back and move or delete it. Sometimes it misinterprets things in URL links, particularly the &, and flags it as an error even though there is not one. I'm not super advanced in HTML, so sometimes it's a LOT of trial and error to get something to display correctly. There might be pre-designed building blocks for general/common email sections, but I have never seen them. So if you're not an advanced HTML designer, this can be tricky to use. We have a graphic designer who sets up our new templates, then I typically just copy and paste an old campaign and update the links as necessary, but it still can be a LOT of work. It's mostly user error and lack of training on my end, but still frustrating. And be careful when scheduling--the default is set to schedule for the day AFTER you created/edited the campaign. I had to learn this the hard way when something I scheduled was not delivered as anticipated. That seems counterintuitive to me. Not a major deal, just something to be aware of. Review collected by and hosted on G2.com.

Ben L.

Software Engineer

Mid-Market (51-1000 emp.)

5/10/2021

"Simple and Reliable Email Client"

4/5

What do you like best about Twilio SendGrid Email API?

Great documentation for the API lends to a productive developer experience. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

After Sendgrid's acquisition by Twillio, there were many changes to the product (as expected), which unfortunately meant pricing tiers also shifted so features such as the audit history became limited unless you paid more. The API endpoint itself however is versioned so we don't have to worry about breaking changes to our product. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

Fully consider all the aspects that may affect your price (such as email volume and features) before going with Sendgrid. The price is worth it if you're taking advantage of all the features Sendgrid has, but if you just need a very simple email API for high volume sending there may be cheaper options with fewer frills. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Adding email functionality within a cloud-based application. The API offers options for simply sending data to be merged with rich HTML templates, or if you prefer to generate the HTML on your own, you can do that as well. Review collected by and hosted on G2.com.

Parth G.

Customer Champion

Mid-Market (51-1000 emp.)

11/23/2021

"Very easy to search and track email delivery"

4.5/5

What do you like best about Twilio SendGrid Email API?

SG is very easy to send and track the email delivery of the users to identify the delivery logs. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

The fact that it required an OTP based passcode every day to log in. Very frustrating Review collected by and hosted on G2.com.

Nishida S.

Small-Business (50 or fewer emp.)

11/1/2021

"Efficient Email API"

4.5/5

What do you like best about Twilio SendGrid Email API?

Economical way to design and sent email campings. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Initially, understanding the way to use it requires effort. Review collected by and hosted on G2.com.

Steven L.

Internet Marketing Manager

Mid-Market (51-1000 emp.)

5/11/2021

"Reliable and Cost Effective"

5/5

What do you like best about Twilio SendGrid Email API?

That I can count on SendGrid to get important emails sent to our customers and company representatives Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I have no complaints, love this service. The price is excellent and the platform easy to use Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

If you're having issues with emails not getting sent through your website using traditional methods I would highly recommend giving SendGrid a try. Since using the API on our website deliverability has been 100% and we are no longer worried about losing business or email not getting sent. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We use SendGrid to ensure delivery of reservations made on our websites, in the past we found that customers and stores we manage were not receiving notices 100% of the time. Since we started using SendGrid I can sleep better at night knowing we're not losing business Review collected by and hosted on G2.com.

Thomas K.

Director

Small-Business (50 or fewer emp.)

11/16/2018

"Best Bang for Buck!"

3.5/5

What do you like best about Twilio SendGrid Email API?

Sendgrid allows me to send my emails direct through its servers from my preferred email client using the address I've associated with it, rather than forcing use of its own web interface. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Other than being a cheapskate who wishes everything was free, nothing!

An update:

Since I wrote my initial review of Sendgrid, it has been acquired by Twilio. The fallout from that is not terrible, but I wouldn't describe it as especially positive either. Prices have increased, and sending from my preferred email client was made more difficult (from a standpoint of having to set up everything again) by ending the ability to use an SMTP username/password and requiring generation and use of API keys instead.

On the whole, I still appreciate Sendgrid. I haven't found a better deal for the money for my personal use case (sending op-ed columns to a large list of newspapers three times a week). My impression is that Twilio has added several new features to the service. While they're not applicable to my use case, they may be to yours. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

Everyone's needs vary, but at its price point Sendgrid was clearly the best option for my product and niche. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

Sendgrid seamlessly handles bounces/bad addresses so that I can keep my list clean. It also proactively addresses spurious additions of its servers to spam lists like Spamcop so that my emails actually get delivered. Review collected by and hosted on G2.com.