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Twilio SendGrid Email API Reviews & Product Details - Page 14

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Twilio SendGrid Email API Overview

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What is Twilio SendGrid Email API?

SendGrid makes it simple and stress-free to communicate with your customers. Our technology and expertise helps senders save time, scale their business, and succeed in an ever-changing email landscape. We are trusted by over 80,000 customers globally - big and small - to send over 45 billion emails every month. We help developers send with confidence by providing: FAST AND FRIENDLY INTEGRATION SendGrid's optimized integration tools and standardized API were built by developers for developers to make integrating with SendGrid a breeze. Interactive API reference, open source libraries in 7 languages, and clear setup flow help you get your first email out in 5 minutes or less. SendGrid's RESTful APIs are built on HTTP and return JSON for straightforward implementation. DELIVERY AND SCALE YOU CAN TRUST SendGrid provides powerful performance to accomplish your goals—proven at scale for senders like Uber. With 99.95% platform and API uptime, we’re available when they need us. Processing over 45 billion emails every month, our custom MTA can support your growth. We help optimize your email delivery by maintaining relationships with key email ecosystem influencers, and providing key delivery tools. TOOLS AND INSIGHTS TO EMPOWER YOU Know more about your sending and safely share your SendGrid account so you don’t have to waste time pulling data and putting out fires. Use SendGrid email templates and review stats in the UI to easily collaborate with your team. Maintain delivery visibility and troubleshoot with ease with our enhanced email activity feed. HELP WHEN YOU NEED IT When the unavoidable problem strikes, we’re your partner in getting your program back where you need it. Our 24/7 technical Support Team is knowledgeable and on-call to help, or solve it yourself with concise how-to content in the SendGrid Knowledge Center. Whether you want help optimizing your initial implementation, a quick one-time consultation, or ongoing advice, our expert services are here to optimize your email program.

Twilio SendGrid Email API Details

Discussions

Twilio SendGrid Email API Community

Languages Supported

English

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Product Description

Twilio SendGrid Email API- Integrate in minutes with our email API.

Seller

Twilio

Description

Twilio is a cloud communications platform that enables developers and businesses to integrate various communication capabilities into their applications. It offers services such as voice, SMS, video, and email, allowing users to connect with customers through multiple channels. Twilio provides APIs and tools that simplify the process of building and scaling communication features, making it easier for companies to enhance customer engagement and streamline communication workflows. For more information, visit their website at https://www.twilio.com.

Overview Provided by:

Steph Dollan

Twilio SendGrid Email API Media

Twilio SendGrid Email API Demo - Share a Single Email Platform With Your Whole Team

Secure account sharing, delivery and engagement dashboards, and template management tools allow you to work together easily.

Twilio SendGrid Email API Demo - Optimize Your Inbox Delivery and Engagement

Improve deliverability with domain authentication and link customization, whether sending from shared IP pools or a dedicated IP.

Twilio SendGrid Email API Demo - Integrate and Deliver via SMTP or API in 5 Minutes or Less

Integrate with support from multiple development frameworks and client libraries, including Node.js, Ruby, Python, Go, PHP, Java, and C#.

Twilio SendGrid Email API Demo - Expedite Your Integration With Robust Documentation

Integrate and easily send email from your app, whether it's a CMS, framework, CRM, or your own code.

Twilio SendGrid Email API Demo - Understand The Delivery Journey and User Engagement for Every Email

Gain full visibility into each of your email messages with our enhanced analytics and email activity feed.

G2 reviews are authentic and verified.

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Joe C.

CTO

Small-Business (50 or fewer emp.)

4/29/2019

"Great Service"

4.5/5

What do you like best about Twilio SendGrid Email API?

It is very easy to get up and running with the SendGrid API and it performs very well. The service has been stable with no major issues for us. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Some features are a little limited like batch sending with subusers. The service is a little on the expensive side. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

It is a very good product that is stable, performs well, and has good customer support. It is a little expensive when compared to other options, but you get what you pay for and SendGrid delivers. I would recommend SendGrid to anyone. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We needed an email sending partner to process millions of emails each month and SendGrid's service and infrastructure has been up to the task. Review collected by and hosted on G2.com.

Alexandre D.

Analyste-programmeur principal

Mid-Market (51-1000 emp.)

11/19/2018

"We send around 700k transactionnal emails per month using SendGrid"

4.5/5

What do you like best about Twilio SendGrid Email API?

We slowly scaled up a new service that required a LOT of transactionnal emails to be sent, over the past 5 years. From a few thousands on the first months, we're now at ~700k emails per month.

SendGrid's SMTP service takes all of our transactionnal emails really fast, with no downtime, and manage to send them to the vast majority of our users, with a great API and webhooks to monitor and report back when mail bounces. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I wish it would be easier to check the state of our IPs, especially see if it got on blacklists, but mostly see what SendGrid is doing when that happens, so we can know if they act to keep their IP off blacklists. Review collected by and hosted on G2.com.

Jose M.

Chief Technology Officer

Hospital & Health Care

Enterprise (> 1000 emp.)

11/19/2018

"Managing email notifications in a patient portal."

5/5

What do you like best about Twilio SendGrid Email API?

Our favorite feature is the ability to setup a new customer in a minimum period of time, knowing that we don't have to deal ourselves with deriverability, reputation management, etc.

Also important is to track whether the email was successfully delivered, rejected, delayed, marked as spam, etc. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

It used to be a problem the restriction to create new sub-users. We had several incidents where our customers were waiting to be able to use our program because we reached the amount of sub-users that Sendgrid will allow us to have. It would take from a couple of hours, up to an entire day for us to solve that problem. Our limit is set to a higher value now, so we haven't had that problem in a while. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

Sendgrid email is a most if you want to let others send email through you and you don't want to deal with the setup of all the infrastructure needed. Also, you have the peace of mind that, if some of your customers start sending spam, they are not going to affect the operation of some other well behave customers. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We allow our customers to send email to their customers. We don't want that a rogue customer can affect the operation of other customers.

We started with our own SMTP server, but having to maintain it was a resource drag that was not worth the money we could save by handling email ourselves. Review collected by and hosted on G2.com.

Brandon B.

Owner

Information Technology and Services

Mid-Market (51-1000 emp.)

11/19/2018

"Easy to Implement"

4/5

What do you like best about Twilio SendGrid Email API?

It's very easy to implement SendGrid. I can send emails in just a few minutes. There's multiple ways to implement it into our Laravel applications (SMTP or the API). We integrated with SMTP - the documentation on setting it up was very straightforward. Took less than 30 minutes. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

It's difficult to deal with reporting. The reporting tools have change drastically in the past year and a half. I do like the changes you have made, but the amount of data is reduced to just 3 days and it takes longer to pull the data I need.

Biggest complaint:

Data is only stored for 3 days. I know it costs a lot of money to keep large amounts of data for clients, but I would like to search at least 1-2 weeks of data for a product I pay monthly. Even if it's just basic data (like sends, opens and clicks). I don't necessarily need all of the other data. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

SendGrid is very easy to setup and integrate into your existing servers. I can only speak to its transactional sending abilities, but all of our transactional emails have been sent for years without issue. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

We needed to send transactional emails (password reset, purchase receipts and event reminders). We are able to send these email effortlessly. Review collected by and hosted on G2.com.

Chris B.

Director

Small-Business (50 or fewer emp.)

11/16/2018

"Simple, reliable, bulletproof"

5/5

What do you like best about Twilio SendGrid Email API?

I primarily use the SendGrid API equipping websites with reliable email delivery. SendGrid's WordPress plugin takes minutes to set up and is completely reliable. The cativity activity installed by the plugin in the WordPress dashboard makes it easy to see that delivery is happening as expected. The plugin makes it easy to verify correct setup and see that my clients are, indeed, receiving a flow of email (even when I am not the recipient). Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

There's not much I don't like about SendGrid. If there were any room for improvement, it would be simplifying the user interface in the web dashboard. I do sometimes need to dig around to find things. One possible improvement might be to add a way to star or favorite frequently used sections. For instance, I'm typically interested in reviewing existing APIs or generating new ones. Being able to favorite these functions would be faster than digging through several levels of menus. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

There's never a downside to improved email deliverability. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

MOst people don't realize how poor mail delivery can be using the default services provided by website hosts. Most of my clients are online to generate leads, and there simply no room for a dropped transactional email or missing contact form enquiries. Using the SendGrid WordPress plugin and SendGrid API simply makes these problems go away. Since adopting the SendGrid mail API, I've had literally zero client complaints about lost transactional emails or undelivered contact form enquiries. Review collected by and hosted on G2.com.

Joseph M.

systems and operations

Small-Business (50 or fewer emp.)

11/16/2018

"Good service flexible platrorm"

3.5/5

What do you like best about Twilio SendGrid Email API?

everything is straight forward and intuitive

Ther r was easy to find guidance online and sendgrid resources were easy to follow for someone who knows nothing about the platform.

The website was always well presented and there was no issue finding help in the website.

I really dont have anything else to share about send grid. my experience was a bit more limited Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

Not many suggestions on application of your many tools

Not knowing anything about the platform there was nothing that caught me or suggested I use other features.

I was able to get done specificially what I went in to do but I didint find any other interesting tools along the way Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

It would be useful if Send Grid provided more information or promotional suggestions on how else the platform can be applied. For the less educated user I had to jump back to youtube for alot of basic explanations on the use of send grid. We did have a sort of unconventional use of the platform but we do use other vendors for email newsletters and blasts, we didnt give any thought to turning to you for other support in the area. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

we had a text platform set up through twilio and another platform we use for scheduling. send grid bridged the gap between apis for us\

with the send grid integrations we were able to connect two of our most used platforms

There wasnt much else that send grid helped us with beyod that Review collected by and hosted on G2.com.

Joshua B.

Owner

Small-Business (50 or fewer emp.)

11/7/2018

"Sendgrid works flawlessly with everything I already use."

5/5

What do you like best about Twilio SendGrid Email API?

I like how easy it was to get started. I plugged my sendgrid info into the shopping cart system I use, and it was firing off receipt emails in minutes for me (with better email deliverability than I've seen in ages). Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I'm not a power user, so I haven't come across anything so far that didn't work perfectly right out the gate. If I had to nitpick though, I guess I'd pick different typography for their website ;-P Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

I'd say that you should see if the tools you already use can integrate with SendGrid - if you're like me I think you'll notice that your transactional emails really benefit in terms of sending speed, deliverability, and inboxing. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

So far I'm mostly just using it for transactional emails to my customers (although I also have a handful of cart abandonment email sequences).

I'm starting to test it for marketing broadcasts this week, because I've heard great things from colleagues. Review collected by and hosted on G2.com.

Katie O.

Founder

Small-Business (50 or fewer emp.)

2/19/2019

"Perfect solution for my small web design/dev business"

5/5

What do you like best about Twilio SendGrid Email API?

Ease of setting up API integrations with my client's WordPress sites. I do not have email services setup on my server for security reasons. SendGrid makes it easy to send mail from the sites on my servers and easily track deliver-ability when my clients say they haven't received something (which is 100% of the time user error). Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I have found the SendGrid service incredibly reliable. I have not yet had any issues. Review collected by and hosted on G2.com.

John F.

CEO

Small-Business (50 or fewer emp.)

1/12/2019

"SendGrid: Long Overdue Solution for Us"

4/5

What do you like best about Twilio SendGrid Email API?

There are a number of strong features in SendGrid. The top two we probably benefit from the most are the API and the reporting. The API makes it simple for our SaaS platform to send e-mails - both from our system to clients, and from our system on behalf of clients (e.g. marketing e-mails). And the API is simple to use and can be integrated in a matter of hours. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

The last I reviewed their features, the tools they provide to manage sub-users could be more well developed. We create sub-users to represent each of our clients so that we can track their activity separately. Note: the sub-user feature may be more developed now. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

To be honest, I am not familiar with all of competing products on the market - I know there are at least a couple that would probably give SendGrid strong competition. But we have felt that SendGrid provides good value for money, has helped us reduce development time in regard to messaging, and intend to continue working with their platform. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

There are a number of ways to send e-mail messages programatically. But SendGrid gives our messaging efforts and sound structure. But probably the greatest benefit is the reporting. Tracking things like e-mail opens and bounces takes a lot of development time. SendGrid takes care of these issues for you - allowing you to focus on your core business objectives. Review collected by and hosted on G2.com.

Dino M.

CEO / Creative Director

Small-Business (50 or fewer emp.)

11/17/2018

"Excellent API and User Interface"

5/5

What do you like best about Twilio SendGrid Email API?

Their robust API has SDK's in every programming language I would need it for, and they have a fully responsive, well designed back-end that allows you easily manage all aspects of their service. The back-end user interface is a pleasure to work with, and i'm easily able to integrate their services into my code. Review collected by and hosted on G2.com.

What do you dislike about Twilio SendGrid Email API?

I have yet to find anything I dislike about the service, it's done nothing but solve problems for me. Review collected by and hosted on G2.com.

Recommendations to others considering Twilio SendGrid Email API:

Give it a try. You won't be disappointed. Review collected by and hosted on G2.com.

What problems is Twilio SendGrid Email API solving and how is that benefiting you?

When deploying websites on Google Cloud Compute Engine, you are not able to send mail through PHP. I solve this problem by using SendGrid to handle all e-mails going out. In fact, i'm able to easily track problems if e-mails don't get delivered. I can search by e-mail address and find out why an e-mail bounced. Review collected by and hosted on G2.com.