TimeClock Plus by TCP Reviews & Product Details - Page 15

What do you like best about TimeClock Plus by TCP?

Being able to use TCP while in the field is great. We have employees that don't come stright to the office but their day does begin outside of the office, so for them to be able to clock in great. With that being said it is nice to be able to see where our employees are clocking in and out by the location indicator. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

We use Viventium as our Payroll software and it is a little cumbersome to add a new employee and get everything liked properly. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

The upside of using TCP is that we no longer have to do it on paper; however, I prefer paper. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

It does not read the Holidays and we have to input it by hand and other little things that I can't think about it now. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

The most helpful thing about TCP is that the platform is incredibly customizable to any business's unique needs. TCP built a timekeeping structure specific to our company that is user-friendly, simple, yet efficient. On top of that, the customer service is incredible. I love that there is a chat feature because I don't always like to spend time talking to someone on the phone. But when I do have a more challenging question/issue, the team I do chat with via phone are always impeccably knowledgeable about the system, are quick to resolve or answer questions, and are just so easy and lovely to work with! Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

There's nothing I dislike! The team and the platform are awesome and I couldn't be happier to work with them. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

Many employees do not have a work email, and a fair amount don't even have a personal email. That said, it is not ideal to communicate with staff via their personal email. I love how I can create messages that go out to individual employees as they report to or leave work. This is a feature I have not seen in other payroll and time tracking platforms. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I wish employees had the ability to view their dashboards from home on their smartphones. Currently, this is not possible. The number of employees that can be displayed using the widgets is limited and there is not a way around that. I would also like to see more robust reporting options. There are a few quirky software items that I feel should be fixed, but the turn around is not promising. For example, There's not a way to view upcoming birthdays for a particular month on the dashboard, nor a way to populate a report automatically that shows a full month of employee birthdays. You are forced to select an arbitrary number of days, like 31, which means the report will either miss a few or include a few from an irrelevant month. Additionally, although we only have around 100 employees not all birthdays display even when they are within the specified parameters as a message displays that the system is only configured to show the first "x" number of relevant employees due to built in limitations. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

I can't think of anything I like best about it at the moment. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I tried working with a couple of the TCP team members on this...like the old version, we need to be able to input attendance manually. To this date, I still need to use the old version just for attendance tracking even though we are using the new system to clock in. So instead of things getting simpler, it's double work.

Also, when the time clock is closed for maintenance, I have 20+ timecards to correct. It seems the maintenance is done quite often which is very inconvenient. I was told that the maintenance is done for all users at once, I'm pretty sure there is a time of the day/night that all of us are not actively using the time clock. I was told that I'd have to go to this setting, that setting, and choose this and that... I am not doing it. We pay for this, I feel they should be doing it.

It just seems as though this new version is more complicated and not user-friendly. There's like too many places to search for information. Too many features that we don't really need to use.

We don't use the scheduler because we are content with another system and this one didn't have a feature that we need.

Lastly, we were initially told that our "When I Work" scheduling system we currently use, could be downloaded and used with this new time clock system, Well...after being on a conference call training, come to find out, we needed to purchase another system that TCP sells to use the scheduler and the work chat like the "When I Work" system. We were told we'd have to purchase this system as well. Needless to say, we are not going to do that because in order to see if it is actually something TCP could try and integrate, we'd have to input our entire schedule, names, shifts, etc. to see if it can be done... We are not going to do that either. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

TCP is very customizable and with the right amount of forethought in the set up, it can be an amazing tool to meet an organizations Time and Attendance and scheduling needs. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

It can be challenging to find the right guide to refresh on topics covered in implementation. It used to link directly to the section when clicking the question mark on that page but now it goes to a generic help center page. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

I love the schedule template feature; it makes scheduling each month much quicker. The different views available are also really helpful. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

> I wish there was a way to filter out administrators from the schedule view, as they are not being scheduled and clutter up the screen when I assign shifts to everyone. Currently, the only way to filter is to select employees you want to see, but then you cannot view open shifts, which defeats the purpose.

> When adjusting the time for each shift, it now maintains the same length and you have to click "accept" for any time changes otherwise they don't save. This is not very user friendly and I'd like to see the following changes: a) allow start time adjustments without auto adjusting the end time unless specified to do so, b) remove the extra step of selecting "accept" for all time changes prior to changing anything else about the shift, like shift tags, title, etc.

> Give schedulers more manager access to approve things like requesting split shifts, etc. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

Easy to use with a friendly interface on all platforms. Web, app, and timeclock. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The PoE boards go out frequently.Support has been very helpful with sending new boards in a quick manner, however, it would be nice to have extras on hand to minimize downtime. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

Was having technical issues. I contacted the online support. They were able to walk me through how to fix the issue I was having. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The technical issues you sometimes experience. Review collected by and hosted on G2.com.

What do you like best about TimeClock Plus by TCP?

We like the ease of set up of new employees, roles and job groups. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The schedule component is confusing to set up and does not pull correctly for payroll processing. Review collected by and hosted on G2.com.