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TimeClock Plus by TCP Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users find TimeClock Plus by TCP to be very easy to use, appreciating its intuitive design and accessibility. (55 mentions)
Users praise the professional and helpful customer support of TimeClock Plus, enhancing their overall experience. (39 mentions)
Users value the customized client timeclock experience and seamless integration, enhancing employee time management. (24 mentions)
Users find TCP's customer support extremely helpful, providing guidance and assistance whenever needed. (22 mentions)
Users appreciate the easy access provided by TimeClock Plus, allowing convenient management from anywhere through cloud capabilities. (21 mentions)
Users report poor customer support leading to challenges during implementation and difficulty in troubleshooting integration issues. (18 mentions)
Users find the limited customization of TimeClock Plus frustrating, especially regarding reporting and employee name visibility. (12 mentions)
Users often struggle with the learning curve of TimeClock Plus, citing confusion and inadequate support resources. (10 mentions)
Users find the missing features such as account history and search options frustrating during their experience. (10 mentions)
Users experience clocking issues with TimeClock Plus, leading to complications in overtime computation and cumbersome processes. (9 mentions)

508 TimeClock Plus by TCP Reviews

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508 TimeClock Plus by TCP Reviews
4.3 out of 5
508 TimeClock Plus by TCP Reviews
4.3 out of 5

TimeClock Plus by TCP Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Verenda S.
VS
Office Manager
Small-Business (50 or fewer emp.)
"Satisfied TimeClock Plus User"
What do you like best about TimeClock Plus by TCP?

TimeClock Plus is easy to navigate. So very user friendly. The customer service is also very helpful when your in need of assistance. I needed help with our accural process and they were very knowledagble and helped me through it no problem. The Employees like it cause it's easy to clock in and out on just a few clicks and your done. Also like i said very user friendly they can easily request time off see there Accrued PTO and hours they had for the week without jumping through hoops. they can also have it on their phone for easy access. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

We sometimes have a issue with when they go to clock out it dosent always do it and then i have to adjust it for them but i dont know if that is nessecarialy TimeClock Plus issues it could be them clocking out on there phones and the Wifi connection might be bad. Also when a week passes and someone is out sick when they come in the following week and want to use thier PTO on the last week they missed days on for some reason it's blocked out so they cant do it. Then i have to manually do it which is silly cause they could easily be able to add it in and then i just approve it since i have to approve the PTO anyway. Review collected by and hosted on G2.com.

SG
IT Manager
Mid-Market (51-1000 emp.)
"Great Time and Attendance Solution"
What do you like best about TimeClock Plus by TCP?

The clocks are relatively simple to configure and they have a great support team should you have any challenges in getting started.

Cloud management makes it super easy to access the system from anywhere, in addition to the use of the web clock. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Sometimes support tickets can take an extended time to be resolved. Review collected by and hosted on G2.com.

BS
Payroll Accountant
Mid-Market (51-1000 emp.)
"EOAC WACO USES TIME CLOCK PLUS FOR TIME KEEPING AND TIME REVIEW."
What do you like best about TimeClock Plus by TCP?

TCP is very responsive with help desk issues. The TCP system is rather intuitive after becoming familiar with the system. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I wish TCP could easily down load information from our accounting software so that the personnel files between the 2 systems would match all the time. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Mid-Market (51-1000 emp.)
"TCP makes time keeping easy to keep up with."
What do you like best about TimeClock Plus by TCP?

What I like best about TCP TimeClock Plus is how easy it is to use. The layout is simple, so I don’t have to waste time figuring out where everything is. Clocking in and out is super quick, and I can even do it from my phone if I need to. Plus, it keeps track of my hours really well, so I always know how much time I’ve worked. It also helps my job run smoother because it connects with other systems, making everything more organized. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

The system has a lot of features, which is great, but it can feel a little overwhelming at first. It would be nice if some parts were a bit simpler to use right away. Review collected by and hosted on G2.com.

Antonette M.
AM
Office Manager
Small-Business (50 or fewer emp.)
"The Product Works as Intended"
What do you like best about TimeClock Plus by TCP?

Quick and easy access and simple to use. 24/7 Support. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I don't like receiving surveys after EVERY request, especially since the survey does not clearly state which request the survey is referencing.

BILLING/ACCOUNTS PAYABLE: The implementation team caused overages by adding Test employees which TCP should have removed upon completion. I was unaware of charges until billed. Also, when logging in to pay invoices, there's no overview or history of the account to review. Review collected by and hosted on G2.com.

JK
Payroll Manager
Mid-Market (51-1000 emp.)
"TCP helped automate payroll"
What do you like best about TimeClock Plus by TCP?

I like that TCP can be configured to accommodate both business units that are so different from one another Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I wish the ability to track time on a percentage basis or hours:minutes could be manipulated on employee profile. Instead it is either everyone is hours:minutes or everyone is percentage Review collected by and hosted on G2.com.

CP
Office Manager
Mid-Market (51-1000 emp.)
"Great Product"
What do you like best about TimeClock Plus by TCP?

It's easy to use and has a lot that you can do with it. We are able to add employees easily and track vacation/sick time as well. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

I wish there were ways to edit the existing reports on what shows. Also, when we upgraded to the cloud, it was a long process from our existing system. However, overall, it ended up working itself out and everything turned out well. Review collected by and hosted on G2.com.

Verified User in Medical Practice
AM
Mid-Market (51-1000 emp.)
"Quick to respond and very helpful!!!"
What do you like best about TimeClock Plus by TCP?

This system works very well for us and our needs. When I call in for help the techs are very knowledgeable and if they do not know that answer they get the help they need to resolve and question I have. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

There are a lot of features, which is good and bad. Would be nice to have a little better of a search sometimes. Review collected by and hosted on G2.com.

HM
Director of Clinic
Small-Business (50 or fewer emp.)
"Quick Reference"
What do you like best about TimeClock Plus by TCP?

I love the dashboard, everything that I am looking for is in one screen and can access different areas from there. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Times out quickly, otherwise there really isn't anything that I dislike. Review collected by and hosted on G2.com.

Doina B.
DB
Professor in Computer Science
Mid-Market (51-1000 emp.)
"Great experience. I can do a lot of things with the timesheet, and navigate easily between menues."
What do you like best about TimeClock Plus by TCP?

Great experience. I can do a lot of things with the timesheet, and navigate easily between menues. I can assign hoiurs in block. the dashboard contains alos the names of people who are approaching overtime. Review collected by and hosted on G2.com.

What do you dislike about TimeClock Plus by TCP?

Nothing that I found so far. I have everything that I need. Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

22 months

Average Discount

8%

Perceived Cost

$$$$$
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TimeClock Plus by TCP Features
Reporting
APIs / Integration
Performance and Reliability
Ease of Completing Timesheets
Tracking Time to Project/Task
Time Tracking
Business Tool Integration
Workflow
Policy Compliance Management
TimeClock Plus by...