TCP Suite Reviews

Their Customer Support is by far the best in the business. I enjoy the products ease of use and being able to forgo manually updating repeating schedules, as it can be pushed out for several years. Review collected by and hosted on G2.com.

There really isn't much to dislike at all. Perhaps being able to search and trouble shoot some of the features you've forgotten how to use would be helpful. Also, being a systems administrator for scheduling, it would be great if their mobile app allowed me to access my full teams schedule so I can use the app to give employees time off and then send out a shift alert for coverage, instead of having to go onto the web to do. Other than that, it really is an awesome product! Review collected by and hosted on G2.com.

TimeClock Plus is easy to navigate. So very user friendly. The customer service is also very helpful when your in need of assistance. I needed help with our accural process and they were very knowledagble and helped me through it no problem. The Employees like it cause it's easy to clock in and out on just a few clicks and your done. Also like i said very user friendly they can easily request time off see there Accrued PTO and hours they had for the week without jumping through hoops. they can also have it on their phone for easy access. Review collected by and hosted on G2.com.

We sometimes have a issue with when they go to clock out it dosent always do it and then i have to adjust it for them but i dont know if that is nessecarialy TimeClock Plus issues it could be them clocking out on there phones and the Wifi connection might be bad. Also when a week passes and someone is out sick when they come in the following week and want to use thier PTO on the last week they missed days on for some reason it's blocked out so they cant do it. Then i have to manually do it which is silly cause they could easily be able to add it in and then i just approve it since i have to approve the PTO anyway. Review collected by and hosted on G2.com.

We tried other systems (free) and came back to TCP Humanity Scheduling software. It meets our needs for our front line staff. We have been using this system for over 10 years.

Easy to use. Can enter notes for staff shifts. We like it!

It's easy to chat with a support staff at TCP Humanity when we do not know how to do something.

Lots of webinars offered to explain functionalities we do not use but that could be beneficial to our operations.

Bilingualism is important to us as we are a Crown Corporation. Review collected by and hosted on G2.com.

Our pay system is Dayforce/Ceridian, and TCP Humanity can not interact, so I have to enter the schedule in both systems. It would be great if Dayforce/Ceridian was one of the systems that can interact with Humanity.

We do not use all the functionnality of TCP Humanity. Review collected by and hosted on G2.com.

Allows users to schedule time off, overtime, and other things from anywhere in the world. Allows supervisors the ability to approve and review schedules, overtime, etc. anywhere and anytime. Review collected by and hosted on G2.com.

One bug that has been brought up before: you CANNOT schedule overtime over a period of time you have previously taken off. This is a HUGE issue and has been brought to their attention a few times. Example: a user takes a half day that is approved in advance. The day comes, and they get stuck for whatever reason and get forced to stay. This is obviously overtime, but the system wont let you put it in because the user was previously scheduled to be off during that time block. Very annoying and requires us to get creative to work around it. Review collected by and hosted on G2.com.

Humanity is an easy-to-use, cloud-based system for tracking time and scheduling employees. It helps make managing shifts and clock-ins a lot simpler, and it works well for all kinds of businesses. The interface is pretty straightforward, scheduling updates happen in real time, and it connects smoothly with most payroll and HR tools. Review collected by and hosted on G2.com.

Customization Limitations: While suitable for most standard scheduling needs, some organizations with highly specialized workflows may find the system lacks advanced customization options. Review collected by and hosted on G2.com.

The clocks are relatively simple to configure and they have a great support team should you have any challenges in getting started.

Cloud management makes it super easy to access the system from anywhere, in addition to the use of the web clock. Review collected by and hosted on G2.com.

Sometimes support tickets can take an extended time to be resolved. Review collected by and hosted on G2.com.

TCP is very responsive with help desk issues. The TCP system is rather intuitive after becoming familiar with the system. Review collected by and hosted on G2.com.

I wish TCP could easily down load information from our accounting software so that the personnel files between the 2 systems would match all the time. Review collected by and hosted on G2.com.

What I like best about TCP TimeClock Plus is how easy it is to use. The layout is simple, so I don’t have to waste time figuring out where everything is. Clocking in and out is super quick, and I can even do it from my phone if I need to. Plus, it keeps track of my hours really well, so I always know how much time I’ve worked. It also helps my job run smoother because it connects with other systems, making everything more organized. Review collected by and hosted on G2.com.

The system has a lot of features, which is great, but it can feel a little overwhelming at first. It would be nice if some parts were a bit simpler to use right away. Review collected by and hosted on G2.com.

Quick and easy access and simple to use. 24/7 Support. Review collected by and hosted on G2.com.

I don't like receiving surveys after EVERY request, especially since the survey does not clearly state which request the survey is referencing.

BILLING/ACCOUNTS PAYABLE: The implementation team caused overages by adding Test employees which TCP should have removed upon completion. I was unaware of charges until billed. Also, when logging in to pay invoices, there's no overview or history of the account to review. Review collected by and hosted on G2.com.

I like that TCP can be configured to accommodate both business units that are so different from one another Review collected by and hosted on G2.com.

I wish the ability to track time on a percentage basis or hours:minutes could be manipulated on employee profile. Instead it is either everyone is hours:minutes or everyone is percentage Review collected by and hosted on G2.com.