741 Stack Overflow for Teams Reviews
We can easily share with everyone and it is good for documentation as well. Stack Overflow also has documentation that helps us to be effective when asking questions and answering the questions as well.
It is easy to use and easy to spread tips and tricks. Review collected by and hosted on G2.com.
I can not see any negative in Stack Overflow yet. Review collected by and hosted on G2.com.
It really makes life easier for teams, and I can see this on a daily basis! Review collected by and hosted on G2.com.
I don't think there is anything that I don't like about SO for Teams! Review collected by and hosted on G2.com.
It's an effective solution for a "company wiki" and internal support forum that is already structured in a format programmers and IT professionals are familiar with - stackoverflow. The ability to ask questions, tag them, and sometimes post your own anwers to those questions makes it easy to seek help from multiple colleagues at once, even ones you haven't interacted with before. Review collected by and hosted on G2.com.
As a new hire, it can be difficult to know where to "start reading" existing posts to start picking up on company knowledge. If you don't know what question to ask (or what search terms to use) then you can still end up without direction. Remember, just like any other documentation system, you need people dedicated to producing and maintaining content. If people aren't doing that, this isn't helpful. Review collected by and hosted on G2.com.
SO is a useful knowledge base for us, in a format that is familiar to anybody who ever needed to centre an element on a web page. I like that it gives pretty decent search results, and more often than not people will find what they need without having to ask on Slack. When writing a new question, it will offer you search results for similar articles, often saving you from duplicating something that has already been answered. Review collected by and hosted on G2.com.
The downside is needing to ask the questions in the first place. Often, if my question hasn't already been asked on SO, I will go to Slack as I can get quicker responses. While this means I get an answer sooner, I'm usually also asked to raise (and immediately answer) the question myself on SO. Review collected by and hosted on G2.com.
It is an excellent communication channel and allows you to gather information from people across multiple departments. Moreover, the user interface is very simple, so a person with minimal computer expertise can use it. Review collected by and hosted on G2.com.
I do not see any features that I dislike. Review collected by and hosted on G2.com.
Used SO for Teams for a group knowledgebase offering. Found the service very easy to maintain and collaborate on. Specifically liked the interface for detailing articles, and the ability to vote and have a 'competitive' scoring system for users! Review collected by and hosted on G2.com.
The only thing we found was that during the initial trial, our system became unvailable a couple of times. Review collected by and hosted on G2.com.
We have this linked to Jira so when we have new cases this is automaticllly updated with the issue and the resolution when we close the case. This way we keep record of all the possible solutions related to an issue. This translates into quicker resolutions of similiar cases. We also have an easier time to track the related cases as per the keywords or descriptions of the issues found. with the keyword search we also get multiple questions listed and this might lead to finding a solution you have not considered. Overall a very usefull refernce tool and great for collaberation with many diverse teams eg. Engineering, Support, and documentation teams has the same view of the issues and can easily post an answer related to their field of expertise. Review collected by and hosted on G2.com.
The limitation is there is a lot of options and stack functions so it is a bit of a learning curve to effectively use the tool. Review collected by and hosted on G2.com.
- It potentially acts as knowledge base for an organization that team members can refer to.
- It partiularly helps getting new members onboarded and up to speed with organizational needs.
- After a point of time, the stackoverflow knowledge base is on par with any internal documentation that you may have/ or acts as a tool to fill in the filling gaps for the documentation gaps that are too specific to be documented in a standard wiki. Review collected by and hosted on G2.com.
I feel like there is a room for improvement for search functionality. Ease of finding a particular QA without actually using the particular keyword that QA contains. Intelligent searches could be incorporated. Review collected by and hosted on G2.com.
The "forum" style makes it easier and more firendly to ask, search and answer question. It helps build a sturdy knowledge base with the collaboration of everyone involved. There is alot of nice features which makes it even better. We use it everyday. Review collected by and hosted on G2.com.
Nothing specific of the tool but you have to have people understand how to use it adequatly. Review collected by and hosted on G2.com.
It combines the familiar, tried and tested interface and functionality of a very popular tool, with information and knowledge that are specific to our organization.
Easy to set up, gentle learning curve for new users. Great tool to enable the more seasoned team members sharing their knowledge with the less experienced ones. The more it is utilized, the more useful it gets. Review collected by and hosted on G2.com.
Not an actual dislike, but perhaps more of a challenge: usefulness increases with user adoption, and user adoption is heavily influenced by perceived usefulness. This can result in either a virtuous or a vicious circle, depending on how effective the organization is at driving users to the tool - particularly at the beginning of its implementation. This applies to people asking questions, as well as to people responding (which are often two separate sets of users). Review collected by and hosted on G2.com.
