184 ScalePad Lifecycle Manager Reviews
Tools and how we are able to generate reports with action items for our end users. Review collected by and hosted on G2.com.
Not all products have the option for warranty coverage (tablets) Review collected by and hosted on G2.com.
The detail on the dashboard. It is so helpful because it gives you a very nice detailed overview. Review collected by and hosted on G2.com.
None so far. My expectations have been exceeded. Review collected by and hosted on G2.com.
Scalepad has been a life saver keeping equipment covered during times when new equipment wasn't available Review collected by and hosted on G2.com.
I hope they get more networking integrations soon Review collected by and hosted on G2.com.
The suggested warranty products are a key to our customer planning. Review collected by and hosted on G2.com.
It doesn't update in real-time. The software side doesn't help that much. Review collected by and hosted on G2.com.
The ability to present meaningful lifecycle reports to our clients. This has incredible value for them and us. Review collected by and hosted on G2.com.
The interface can be cumbersome in some areas, although it is still very functional. Review collected by and hosted on G2.com.
The neatly spaced visual sections.
Ability to drill down. Review collected by and hosted on G2.com.
Being able to export some elements to allow for grouping and chunking. Review collected by and hosted on G2.com.
We've been using Scalepad since they originally launched as Warranty Master. We have watched the company go from silent backoffice app that simply kept our Warranties for our Windows devices up to snuff in our PSA to the core of our Asset Lifecycle Mgmt toolset. We are enjoying the deepening list of integrations including Cisco/Meraki as this simplifies our management process significantly from the one provided by the vendor. Review collected by and hosted on G2.com.
Data Management and Cleanliness will be a challenge for any firm if you don't plan carefully. Given how long we've been using the tool we have numerous duplicate entries after having enabled unnecessary integrations. This is more our issue to own - but don't turn on every integration just because it's there - take some time to plan out your data flow. If anything constructive could be said here it would be better guidance around best practice for initial set-up. Review collected by and hosted on G2.com.
ScalePad provides a single pane of glass view for all device data on a customer from multiple sources. It is a data consolidation point that gives great depth of view into the customer's environment, with reporting that far exceeds the speed and detail available in any one of the systems from which it is pulling data via the integrations. Being able to view your customer environments from a hardware and software perspective to ensure compliance and reduction of risk can only lead to happier customers who are far more profitable for the MSP. With the latest addition of the Digital Maturity Index, it is even possible to have an automated comparison of each customer against industry statistics. Review collected by and hosted on G2.com.
Some of the reporting does not have export available, and there is the occasional search function missing; this is purely a product maturity issue and the resolutions are in their roadmap, so it's acceptable as we know a fix is on the way. Review collected by and hosted on G2.com.
The visually easy to understand reporting makes it simple for clients to understand their asset management issues. Review collected by and hosted on G2.com.
I dislike not having software as an included feature. The cost to add it is not in proportion to its usefulness. Review collected by and hosted on G2.com.
Great tool for visibility on the age of client computers Review collected by and hosted on G2.com.
There is nothing to dislike. I like all their products. Review collected by and hosted on G2.com.
