ScalePad Lifecycle Manager Reviews & Product Details - Page 14

ScalePad Lifecycle Manager Overview

What is ScalePad Lifecycle Manager?

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides—and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo

This product is included in:

ScalePad

447 reviews

ScalePad Lifecycle Manager Details

Product Website

Discussions

ScalePad Lifecycle Manager Community

Languages Supported

English

Show LessShow More

Product Description

ScalePad is a simple yet powerful application that automates asset lifecycle management for hardware, software and warranty services. By automating time-consuming processes, we make it easy for MSPs to get vital insights while maximizing their profitability, improving productivity and strengthening their client relationships. These innovations have allowed us to see incredible growth with more than 8,000 Partners in 76 countries and 60% of the MSP 501 using ScalePad today but we’re just getting started.

Seller

ScalePad

Description

ScalePad is a technology vendor that specializes in providing IT asset management solutions for managed service providers (MSPs). Their platform offers tools for tracking and managing IT assets, optimizing client environments, and enhancing service delivery through automation and reporting features. By integrating with existing systems, ScalePad helps MSPs gain insights into their clients' technology landscapes, streamline operations, and improve overall service quality. For more information, visit their website at https://www.scalepad.com/.

Overview Provided by:

Brittany McDougall

ScalePad Lifecycle Manager Integrations

(7)

Verified by ScalePad Lifecycle Manager

ScalePad Lifecycle Manager Media

ScalePad Lifecycle Manager Demo - ScalePad Achieves SOC 2 Type II and ISO 27001 Compliance

ScalePad is SOC 2 Type II and ISO 27001 Compliant for Lifecycle Manager, Lifecycle Insights, Backup Radar and ControlMap.

ScalePad Lifecycle Manager Demo - Client Dashboard

Drill through reports and views to get into the gritty details. See what’s driving or hindering your finances or operations.

ScalePad Lifecycle Manager Demo - Client Page

Get a clear picture of your client’s technology (in seconds!) so you can take informed action. It’s clarity for you, comfort for them.

ScalePad Lifecycle Manager Demo - Scorecard

Lifecycle Manager creates new opportunities for you to make money. You can sell warranties and dispose of assets for your clients. You can also make the best use of their IT assets and extend their value. Plan ahead and stand out from the competition.

ScalePad Lifecycle Manager Demo - Roadmap

Bridge the communication gap with non-technical clients using color-coded reports and visual scorecards you can generate in a few clicks. Now you’re talking.

Lifecycle Manager - A Client Engagement Platform for MSPs

How to Use Lifecycle Manager in Under 2 Minutes

How to Use Lifecycle Manager in Under 5 Minutes

Lifecycle Manager Makes IT Asset Management Actually Manageable

Official Downloads

(5)

edit

David Mercer Consulting uses Lifecycle Manager to grow their business and relationships

G2 reviews are authentic and verified.

Here's how.

Nick D.

Director

Small-Business (50 or fewer emp.)

3/9/2022

"Scale up with Scalepad"

5/5

What do you like best about ScalePad Lifecycle Manager?

Asset management element has enabled us to provide customer reviews at a higher level than our competition, we have grown significantly faster and with 5 stars as a result. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Genuinely the only thing I think is missing longer term would be perhaps more 'zapier' type connections, APIs are important to enable flexibility when choosing software to operate our business. Review collected by and hosted on G2.com.

Robert M.

Director Sales Account Management

Small-Business (50 or fewer emp.)

11/2/2022

"Gold standard for life cycle management"

5/5

What do you like best about ScalePad Lifecycle Manager?

The reports are easily readable by clients and recent features (roadmaps, etc) are promising Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Would like better, granular management of individual assets (exclusions, duplicates etc) Review collected by and hosted on G2.com.

Donna D.

Technical account Manager

Small-Business (50 or fewer emp.)

10/12/2022

"This is exactly what I needed"

5/5

What do you like best about ScalePad Lifecycle Manager?

As a technical account manager, the addition of scorecards and initiatives is exactly what I needed for my clients. Unlike a traditional sales tool, the integration into our PSA allows me to provide comprehensive reporting with REAL data. I also like the "custom category" feature so that we can add outlying systems. The initiatives will provide our clients with a forward thinking goal and budget. Nicely done Scalepad! Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

I wish I could find something to dislike but there is nothing! Review collected by and hosted on G2.com.

Verified User in Wine and Spirits

Mid-Market (51-1000 emp.)

4/10/2022

"Simplicity via Visibility"

5/5

What do you like best about ScalePad Lifecycle Manager?

All the information is located in a single pane of glass without having to click around a lot to find what you need Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The inability to manually add client data, devices, and serials as needed. Review collected by and hosted on G2.com.

Recommendations to others considering ScalePad Lifecycle Manager:

Be sure to check your integrations to make sure the data will sync up properly. Also, request a demo before committing. Review collected by and hosted on G2.com.

What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?

Providing extended warranties on legacy hardware that can not be easily replaced. Also, provide clients reports in a clean and precise format. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

11/2/2022

"Great for reporting"

4.5/5

What do you like best about ScalePad Lifecycle Manager?

Great for managing hardware inventory and reporting

It makes it easier to at a glance see what needs replacing and what devices are out of management, etc., with Windows update reporting.

Intergration with RMMs makes importing devices simple. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Can't think of many downsides just add more values that can be reported on if possible. The more data the better! Review collected by and hosted on G2.com.

Steven L.

MSP Service Manager

Small-Business (50 or fewer emp.)

8/31/2022

"Intuitive and Readily Available Info"

4/5

What do you like best about ScalePad Lifecycle Manager?

Ease of use with site and amount of info provided Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

If warranty has been recently extended, a warranty claim is not always promised. Review collected by and hosted on G2.com.

Response from Eric Torres - ScalePad of ScalePad Lifecycle Manager

edit

Hello Steven - Thank you for taking the time to review ScalePad. I'd be happy to dig into any warranty claim issues you have experienced. If you have a few minutes, please feel free to reach out to me at et@scalepad.com. Thanks!

Mark W.

VP of Automation

Small-Business (50 or fewer emp.)

3/9/2022

"There is no other warranty lookup solution on the market as sophisticated and simple as ScalePad."

5/5

What do you like best about ScalePad Lifecycle Manager?

ScalePad is able to perform warranty lookups automatically, and drop the data into our line of business platform. Our clients have come to depend on these dates being accurate, and thus so have we. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

There aren't any downsides that I'm able to discern. If I was forced to pick something, I suppose it would be nice if the warranty program could send replacement devices to our office rather than us having to trust an unknown company to deploy the replacement device to our client's networks. I'm sure if we asked for this, we could make it happen though! Review collected by and hosted on G2.com.

What problems is ScalePad Lifecycle Manager solving and how is that benefiting you?

ScalePad allows us to automatically query device warranty expiration dates, and then automatically pass that information into our line of business application. The application will create new tickets when devices are close to expiring. This ensures no money is left on the table, and also prevents clients from running old, unsupported technology that is prone to breaking. Review collected by and hosted on G2.com.

Walt R.

Procurement Specialist

Mid-Market (51-1000 emp.)

11/2/2022

"Very useful application for renewals."

4.5/5

What do you like best about ScalePad Lifecycle Manager?

The integration of warranty updates for our client's critical appliances. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The user interface, the ease of use in finding certain information. Review collected by and hosted on G2.com.

Sean G.

IT Consultant - Network Engineer - Technologist for Hire

Small-Business (50 or fewer emp.)

11/2/2022

"Garland Tech Inc. ScalePad Review"

5/5

What do you like best about ScalePad Lifecycle Manager?

The service is very easy to integrate with our document and RMM solutions to provide invaluable information at the tips of our fingers. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The actual interface, which we don't use that often, is a bit sluggish, but otherwise, I like all of the aspects. Review collected by and hosted on G2.com.