ScalePad Lifecycle Manager Reviews & Product Details - Page 18

ScalePad Lifecycle Manager Overview

What is ScalePad Lifecycle Manager?

Lifecycle Manager is the only platform for Customer Success—helping MSPs move from reactive support to strategic partnerships with their clients. It provides the visibility, planning tools, and insights MSPs need to lead proactive conversations, show their value, and grow every client relationship. Why become a Lifecycle Manager Partner? Know Every Client Inside and Out: Bring hardware, software, goals, and roadmaps in one place—so you always know where each client stands, where they’re headed, and can lead every conversation with confidence. Build Roadmaps That Drive Clients Forward: Create forward-looking roadmaps that show clients where they’re going—and why. Proactively budget for what’s next and connect every IT recommendation to real business outcomes. Turn Every QBR Into a Strategic Moment: Turn updates into action plans that lead to real decisions. Walk into every meeting prepared with tailored client insights—not generic slides—and leave with buy-in, budget, and clear next steps. See the Risks Before They Become Regrets: Centralized asset visibility and real-time risk insights help you identify aging hardware, expiring warranties, and other blind spots—so you can act early, prevent downtime, and show clients you’re always one step ahead. See firsthand how Lifecycle Manager can help at www.scalepad.com/lifecycle-manager Book a demo for Lifecycle Manager now at www.scalepad.com/lifecycle-manager/demo

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ScalePad

447 reviews

ScalePad Lifecycle Manager Details

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Product Description

ScalePad is a simple yet powerful application that automates asset lifecycle management for hardware, software and warranty services. By automating time-consuming processes, we make it easy for MSPs to get vital insights while maximizing their profitability, improving productivity and strengthening their client relationships. These innovations have allowed us to see incredible growth with more than 8,000 Partners in 76 countries and 60% of the MSP 501 using ScalePad today but we’re just getting started.

Seller

ScalePad

Description

ScalePad is a technology vendor that specializes in providing IT asset management solutions for managed service providers (MSPs). Their platform offers tools for tracking and managing IT assets, optimizing client environments, and enhancing service delivery through automation and reporting features. By integrating with existing systems, ScalePad helps MSPs gain insights into their clients' technology landscapes, streamline operations, and improve overall service quality. For more information, visit their website at https://www.scalepad.com/.

Overview Provided by:

Brittany McDougall

ScalePad Lifecycle Manager Integrations

(7)

Verified by ScalePad Lifecycle Manager

ScalePad Lifecycle Manager Media

ScalePad Lifecycle Manager Demo - ScalePad Achieves SOC 2 Type II and ISO 27001 Compliance

ScalePad is SOC 2 Type II and ISO 27001 Compliant for Lifecycle Manager, Lifecycle Insights, Backup Radar and ControlMap.

ScalePad Lifecycle Manager Demo - Client Dashboard

Drill through reports and views to get into the gritty details. See what’s driving or hindering your finances or operations.

ScalePad Lifecycle Manager Demo - Client Page

Get a clear picture of your client’s technology (in seconds!) so you can take informed action. It’s clarity for you, comfort for them.

ScalePad Lifecycle Manager Demo - Scorecard

Lifecycle Manager creates new opportunities for you to make money. You can sell warranties and dispose of assets for your clients. You can also make the best use of their IT assets and extend their value. Plan ahead and stand out from the competition.

ScalePad Lifecycle Manager Demo - Roadmap

Bridge the communication gap with non-technical clients using color-coded reports and visual scorecards you can generate in a few clicks. Now you’re talking.

Lifecycle Manager - A Client Engagement Platform for MSPs

How to Use Lifecycle Manager in Under 2 Minutes

How to Use Lifecycle Manager in Under 5 Minutes

Lifecycle Manager Makes IT Asset Management Actually Manageable

Official Downloads

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David Mercer Consulting uses Lifecycle Manager to grow their business and relationships

G2 reviews are authentic and verified.

Here's how.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/30/2022

"Ease of visibility on workstation and server warranties."

5/5

What do you like best about ScalePad Lifecycle Manager?

The software being out of date really provodes an extra layer of reporting that out RMM does not have. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Getting hosts that don't have an rmm agent (VMware) can sometimes be a pain. Review collected by and hosted on G2.com.

Murtuza C.

President

Mid-Market (51-1000 emp.)

5/24/2022

"ScalePad review"

4/5

What do you like best about ScalePad Lifecycle Manager?

warranty info, reporting, and lifecycle. Quality Reports Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Software module has lots to still desire, limited actions, and no export Review collected by and hosted on G2.com.

Dallas W.

Senior Network Service Engineer

Small-Business (50 or fewer emp.)

10/15/2021

"The warranty tracking and evergreen reports are extremely useful"

5/5

What do you like best about ScalePad Lifecycle Manager?

The evergreen reports allow us to easily see which hardware to replace Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

The interface is a little busy but not unusable Review collected by and hosted on G2.com.

Chris C.

Sales Director

Small-Business (50 or fewer emp.)

11/4/2021

"Excellent solution for MSPs"

5/5

What do you like best about ScalePad Lifecycle Manager?

Scalepad makes it very easy to manage the maintenance across our customer base, withthe integration into our key systems such as ConnectWise.

The ability to do simple reports on PC age is one of the most useful features - I use this all the time. In addition, being able to add maintenance and then log issues through one interface also saves a lot of time. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Nothing - works really well. Everything works very well. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security

Small-Business (50 or fewer emp.)

11/4/2021

"Great Warranty System"

4.5/5

What do you like best about ScalePad Lifecycle Manager?

We can bundle the Desktop and Server warranties into our stack. We see warranty dates in our RMM and syncs to ITGlue. Keeping the same server warranty as Dell for a lower price, and we can make a few bucks to pay for the subscription. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

We were forced to upgrade our plan, which tripled our costs. We are mostly only doing Server warranties, so it is an expense to us. It would be nice to see different subscription levels instead of just device counts. Review collected by and hosted on G2.com.

William W.

CEO

Small-Business (50 or fewer emp.)

1/18/2022

"Excellent Service, Quality Reports and Easy to Use."

5/5

What do you like best about ScalePad Lifecycle Manager?

New Avalon enjoyed the integrations to produce the most accurate reports. Report Quality is also excellent. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Did not fully integrate with Manage Engine RMM. Review collected by and hosted on G2.com.

Carrie G.

CEO

Small-Business (50 or fewer emp.)

10/15/2021

"Easy Win-Win for both Customers and MSP"

5/5

What do you like best about ScalePad Lifecycle Manager?

Easy to use to determine EOL devices to determine what devices need to be either life cycled or have warranty extended. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Unable to have it pull additional data from our RMM to have a few additional fields in the reports we present monthly to our customers. Review collected by and hosted on G2.com.

Thomas R.

Chief Technology Officer (CTO)

Small-Business (50 or fewer emp.)

11/3/2021

"Second go around and seeing definite value"

5/5

What do you like best about ScalePad Lifecycle Manager?

Integration into our platforms and excellent updating of device warranties across all manufactures, even hard to get ones. Excellent pricing on extended warranties. Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Cost of the solution can sometimes be hard to swallow, but overall definitely worth it. Review collected by and hosted on G2.com.

Russell K.

Director of Tehcnology

Small-Business (50 or fewer emp.)

10/25/2021

"Great product for warranty management"

4.5/5

What do you like best about ScalePad Lifecycle Manager?

It was very easy to set up and get going Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

I think the software management is too expensive Review collected by and hosted on G2.com.

Charles G.

Chief Customer Officer

12/10/2021

"Decent Product but Account Management is terrible"

0/5

What do you like best about ScalePad Lifecycle Manager?

Easy to setup and start getting data from my RMM Review collected by and hosted on G2.com.

What do you dislike about ScalePad Lifecycle Manager?

Next to impossible to cancel. I've been getting the run around for over a year. Review collected by and hosted on G2.com.

Response from Alex Luong of ScalePad Lifecycle Manager

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Hi Charles, we're glad you enjoyed using ScalePad and apologize for the negative experience you had. Our records show that the issue has now been resolved, and we will connect with our team to make sure similar issues are addressed quickly moving forward. If there are any further questions, please feel free to send us a direct message on Facebook or email success@scalepad.com.

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