185 ScalePad Lifecycle Manager Reviews
Its a tremendous time saver doing QBR's as it creates easy to understand, customizable reports for our clients. Review collected by and hosted on G2.com.
More hardware vendors would be useful for integration. Review collected by and hosted on G2.com.
The tool allows us to track easily and in an automated way the guarantees of our customers thanks to the information brought back by our connectors (IT GLUE / ATERA).
No more need to manually retrieve information, Scalepad takes care of collecting information on the state of the warranty for us. Review collected by and hosted on G2.com.
The price is a bit expensive especially since it is not possible to pay monthly, forced to pay annually.
The warranty extension is not done through the manufacturer's service, for example if it is a warranty extension taken at Scalepad for a Dell server, the intervention will be done by a third party provider who will have no link with Dell. Review collected by and hosted on G2.com.
It is very helpful in finding out the remaining length of a warranty on a device, and the process to extend warranties is extremely simple and user friendly. Review collected by and hosted on G2.com.
Cannot think of any at this time. The process and site are extremely efficient Review collected by and hosted on G2.com.
Easy to monitor warranty status of all endpoints. Scalepad agents listen to needed specs and objections - make sure to get issues resolved and replacements sent out promptly. Review collected by and hosted on G2.com.
Do have to go back and forth a little bit to land on a proper replacement product, and have to verify the model to make sure it has the proper specs. Review collected by and hosted on G2.com.
Being able to easily pull warranty information for different brands and different device types. Review collected by and hosted on G2.com.
Sometimes the dates aren't exact to what the license currently states. Review collected by and hosted on G2.com.
We love all of the integrations and how easy ScalePad is to use. It saves us a tremendous amount of admin work! Review collected by and hosted on G2.com.
Nothing at the moment. I would let you know if there was something wrong. Review collected by and hosted on G2.com.
Easy to use and provides all the Information I need to show are clients. Review collected by and hosted on G2.com.
Nothing, I like everything about scalepad, 1 minor iritation is the price of it. Review collected by and hosted on G2.com.
Visibility of warranty status and costings to extend/renew, easy portal to use Review collected by and hosted on G2.com.
not a lot really, the product is good, works well with Datto RMM Review collected by and hosted on G2.com.
- My favorite part of ScalePad is the ability to have all client's devices on a single pane of glass. It gives me and their team insight into when we should be extending the warranty and/or replacing the devices. ScalePad is consistently working to add new features which is a huge bonus for us as an MSP. Review collected by and hosted on G2.com.
From time to time, we have issues with our integration (very infrequent) however, ScalePad's support team is very responsive and quick to help us resolve! Review collected by and hosted on G2.com.
