184 ScalePad Lifecycle Manager Reviews
You can quickly submit service requests. Review collected by and hosted on G2.com.
A claim was denied because the warranty had "just been purchased." It would help if you supported screen replacements on laptops. Review collected by and hosted on G2.com.
Having the ability to have on-demand hardware lifecycle reports makes it easy to communicate hardware status and determine replacement budgets for our clients. Review collected by and hosted on G2.com.
This product has continued to grow in value as new features have been added. Review collected by and hosted on G2.com.
ScalePad gives you the sort of information you need to have to help you manage your client's technology stack and provide lifecycle management. It helps you get the information you need to have meaningful business reviews, plan for hardware upgrades and replacements in future years. In addition, you can use ScalePad's easy ordering process to provision warranty renewals faster than you can do through a traditional distributor. Review collected by and hosted on G2.com.
ScalePad is not inexpensive, but you can turn into a profit center rather than a cost center when you use the tool aggressively to renew warranties or get your clients to upgrade old, obsolete equipment. Review collected by and hosted on G2.com.
Quoting and purchasing hardware warranties is very easy. We can manage the quoting, purchasing and renewing hardware warranties all in one place. Plus the service requests are easy to submit and repair service is quick. Review collected by and hosted on G2.com.
Better integration with ConnectWise for quoting. This would remove manually creating quotes within Manage. Review collected by and hosted on G2.com.
ScalePad has the best reporting to show asset lifecycle reporting with eye-catching graphics and simplicity. Review collected by and hosted on G2.com.
It does not support specific devices yet—for example, SAN or NAS boxes. Review collected by and hosted on G2.com.
Our clients love the pricing and our company loves that the service is better than warranties purchased direct through the manufacturer. Review collected by and hosted on G2.com.
I have been using Scalepad for a long time now, and there isn't anything that I dislike. Review collected by and hosted on G2.com.
Syncing between RMMs & PSAs tools. Also, the additional syncing integrations with vendors. Ease of access to change clients and view data quickly. We also like being able to purchase extended warranties directly. Review collected by and hosted on G2.com.
Limited amount of vendor syncing. No custom fields to track specific information. No report customization. No SSL or Domain tracking. I would also like to have SAML SSO supported at some point for easier sign on for our techs. Review collected by and hosted on G2.com.
The software being out of date really provodes an extra layer of reporting that out RMM does not have. Review collected by and hosted on G2.com.
Getting hosts that don't have an rmm agent (VMware) can sometimes be a pain. Review collected by and hosted on G2.com.
