Reply Reviews & Product Details

What I like:

Clean, modern interface that doesn't make me feel lost

Easy to build personalized email sequences

Templates save me a lot of time, especially for A/B testing

Open/click tracking helps understand what works (and what doesn’t)

Works fine with LinkedIn outreach if you keep it simple

Shared campaigns are helpful when working with colleagues Review collected by and hosted on G2.com.

A few things to improve:

Would love a smoother LinkedIn connection process

Reporting is good, but a few more filters wouldn’t hurt

Support replies could be faster during peak hours

Slight learning curve when working with custom fields Review collected by and hosted on G2.com.

Pros:

Super intuitive UI – even if you’re not very technical, it’s easy to get going

Multichannel is legit: email + LinkedIn + calls in one flow

Love the sequence builder – very flexible and easy to tweak

Great integration with HubSpot – syncing contacts & activities works smoothly

Reporting is simple but helpful – open/reply rates, bounce tracking, etc.

Shared inbox is a nice touch for the team to collaborate and see responses. Review collected by and hosted on G2.com.

Cons:

LinkedIn automation feels a bit clunky, not always reliable

Pricing could be more flexible for teams that scale up gradually

Sometimes emails land in Promotions tab even with warm domain

Would be great to have a dark mode :) Review collected by and hosted on G2.com.

As someone who has built and used in-house email marketing solutions, I really appreciate how practical and well-designed Reply is. The workflows, automation logic, and team collaboration features clearly reflect a deep understanding of cold outreach and best practices. It’s intuitive but powerful, and has made campaign management much smoother for us Review collected by and hosted on G2.com.

So far, my experience has been very positive, and I haven’t run into any major issues. If I had to mention something, I’d say that some analytics and reporting features could offer a bit more granularity for advanced users — but overall, everything works very well for my needs. Review collected by and hosted on G2.com.

literally set up campaigns in just 5 steps

access campaigns from any login and do edits at any of the campaign timeline

its been over a year and we have grown our account to almost 12 additional seats saving $43 dollars on each seat started using from day 1

now its a marketing platform powerhouse as we have integrated and established our workflows directly without any human interventions

atleast 1 campaign is set up daily and its a breeze, super amazing UI Review collected by and hosted on G2.com.

support takes a bit of time yet answers all the questions i think most of the things are really great Review collected by and hosted on G2.com.

Reply.io has been a game changer for my outreach efforts. One of the things I appreciate most is its ease of use — the platform is intuitive and straightforward, making it easy to set up and manage campaigns without a steep learning curve.

The ability to send personalized mass emails at scale has helped me reach a wider audience efficiently, while still maintaining a personal touch. I also love that Reply.io provides detailed analytics, including open rates, click-through rates, and response data. These insights have been incredibly valuable in helping me understand what messaging resonates and in optimizing future outreach.

Overall, Reply.io has made my email outreach faster, smarter, and more effective. I highly recommend it to anyone looking to streamline their sales or marketing communication! Review collected by and hosted on G2.com.

It is a basic program so unless you can code it's difficult to make adjustments to font etc Review collected by and hosted on G2.com.

The analytics and reporting features are a game changer, too. I can track open rates, responses, and overall campaign performance in real-time, which helps me constantly improve my strategy. Plus, the integration with other tools I use saves me a lot of time!

What really stands out for me is the support team. They’ve been super responsive and helpful whenever I've had questions or needed guidance. It’s great to know there are real people behind the platform who care about my success. Review collected by and hosted on G2.com.

I've been exploring the Reply platform, and while it has some great features, there are a few things that didn't quite work for me. I found the user interface a bit overwhelming at times, and it took me a while to get used to it. Additionally, some automation options felt a bit limited for my specific needs. Review collected by and hosted on G2.com.

If you need to create an effective outreach sequence - than this is the right choice. It only takes a few steps to start a campaign and you can always edit it at any time. Moreover, it allows you to select the time zones for different countries across the globe. And my favourite - Reply gives the freedom to mix multiple channels and the way you engage with leads, be it email, WhatsApp or LinkedIn.

I'm not even going to mention AI, CRM integration - it's there and it's working. Review collected by and hosted on G2.com.

I would say it's definitely not for noobs, as the learning curve might be a little steep for most people, especially if you're not in areas like IT or tech in general. I'd appreciate if LinkedIn integration could be better and if they could add Dark or even Black sorta AMOLED mode. Review collected by and hosted on G2.com.

What I love most is how easy it is to set up email sequences - you can literally have a campaign running in 30 minutes. The interface is super intuitive, no need to spend hours figuring out how everything works. Plus the analytics are pretty detailed, so you can quickly see which emails are performing and which ones aren't. Review collected by and hosted on G2.com.

Sometimes the Gmail sync gets buggy and I have to reconnect my account, which is annoying. I wish there were more ready-made templates for different industries - the selection feels a bit limited right now. Review collected by and hosted on G2.com.

I’ve been using Reply.io for ~3 years and have found it to be a very effective tool for managing outbound business development. It’s straightforward to set up, easy to use, and helps keep my outreach efforts organized.

The biggest value for me is the time it saves—automating follow-ups and tracking responses means I can focus more on other tasks, rather than the admin work. It also does a good job of keeping everything in one place, which makes it easier to stay on top of tasks and conversations.

Overall, it’s a reliable platform that does what it promises and is highly functional.

I have even recommended it to 3 other companies that I regularly work with. Review collected by and hosted on G2.com.

Some of the admin settings are not very intuitive, and it may take you a min to get used to where certain settings are placed. Review collected by and hosted on G2.com.

I really appreciate how user-friendly the platform is. It simplifies campaign management and automation, and the follow-up scheduling keeps everything consistent without manual effort. The clear analytics also help us understand and optimize our outreach. Review collected by and hosted on G2.com.

There’s not much to dislike, but if I had to mention something, it might be that some advanced customization options could be expanded. Still, overall the platform meets our needs very well. Review collected by and hosted on G2.com.