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Optimizely Web Experimentation Reviews & Product Details - Page 14

Optimizely Web Experimentation Overview

What is Optimizely Web Experimentation?

Optimizely Web Experimentation enables marketers and product teams to run fast, scalable experiments and personalization campaigns—without heavy dependence on engineering resources. Easily test user interactions, refine digital experiences with data-backed decisions, and leverage edge delivery for lightning-fast experimentation. Optimizely provides a unified workspace where experimentation teams can seamlessly manage, collaborate, and gain full visibility into their testing programs. From designing experiments to analyzing results, teams can drive efficiency, enhance collaboration, and accelerate performance to create impactful digital experiences.

Optimizely Web Experimentation Details
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Product Description

Start experimenting with confidence—whether launching your first test or scaling a sophisticated experimentation program. Optimizely Web Experimentation delivers the insights you need to craft high-performing digital experiences that drive engagement, increase conversions, and accelerate growth.

How do you position yourself against your competitors?

Optimizely Web Experimentation provides the fastest and most performant A/B testing solution on the market, empowering technical and non-technical teams to deliver compelling experiences in the blink of an eye.


Seller

Optimizely

Description

Optimizely is on a mission to make the lives of marketers better with Optimizely One, the world’s first operating system for marketing teams. Optimizely One combines industry-leading solutions across content management, content marketing, experimentation, commerce and personalization, powering every stage of the marketing lifecycle through a single, AI-accelerated workflow. With the flexibility of a fully composable platform, Optimizely is proudly helping global brands like H&M, Salesforce, Zoom and Toyota create content with speed, launch experiments with confidence, and deliver experiences of the highest quality. Learn more at optimizely.com.

Overview Provided by:

Recent Optimizely Web Experimentation Reviews

Verified User
E
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"Exciting to finally have data behind our assumptions"
We’re just getting started, at Century Communities. But so far, this has allowed marketing to get comfortable to get away from assumptions and lean...
Verified User
A
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Web Experimentation"
Onboarding consultant made standing up the product easy.
NH
Nicholas H.Mid-Market (51-1000 emp.)
4.5 out of 5
"A potent piece of kit, watch out!"
Web Experimentation is, unsurprisingly, geared towards experimental practices common across many organisations. However, it also proves to be an ex...

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

12 months

Average Discount

11%

Perceived Cost

$$$$$
View More Pricing Information

Optimizely Web Experimentation Media

Optimizely Web Experimentation Demo - Advanced Audience Targeting
- Deliver personalized experiences by targeting users based on behaviors, attributes, and real-time conditions. - Define precise audience segments using first-party data, geolocation, device type, and more. - Test and optimize for different audience groups to maximize impact and engagement.
Optimizely Web Experimentation Demo - AI-Powered Experimentation with Opal
- Instant Test Ideas: Generate high-quality A/B test ideas based on your goals and audience insights. - Smarter Experimentation: Let AI suggest impactful variations, reducing guesswork and increasing test velocity. - More Than Just Ideas: From hypothesis generation to analyzing results, Opal he...
Optimizely Web Experimentation Demo - Web Experimentation Visual Editor
- Easily tweak experiments using the visual editor or dive into custom code when needed. - Modify elements, update styling, or add dynamic behaviors—all within an intuitive interface. - Ensure perfect variations while keeping control over every detail of your experiment.
Optimizely Web Experimentation Demo - AI Content Suggestions
- Instantly generate copy variations with AI to supercharge your experiments. - Hover, click, and let AI suggest high-impact messaging for your tests. - Skip the brainstorming and get straight to optimizing with AI-powered content suggestions.
Optimizely Web Experimentation Demo - Custom Templates in the Visual Editor
- Save time by using pre-built templates for common test setups. - Standardize variations and maintain brand integrity with reusable templates. - Customize templates visually or tweak them with code for full flexibility.
Optimizely Web Experimentation Demo - Web Experimentation Results Page
- Easily interpret experiment performance with intuitive data visualizations. - See which variations are winning with built-in statistical significance calculations. - Filter results by audience segments, events, and conversions to uncover key trends.
Answer a few questions to help the Optimizely Web Experimentation community
Have you used Optimizely Web Experimentation before?
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407 Optimizely Web Experimentation Reviews

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407 Optimizely Web Experimentation Reviews
4.2 out of 5
407 Optimizely Web Experimentation Reviews
4.2 out of 5

Optimizely Web Experimentation Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
ZC
Sr Manager, Paid Digital Media
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Once you get the hang of it, the platform is pretty easy to use and it allows for a big range of testing to be done. We use this all the time to help us dynamically change paid search landing pages easily - which has made testing such a dream! MUCH easier than trying out Google Experiments within the platform. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

It does take a minute to get accustomed to the platform, and there is definitely a learning curve getting things setup and tracked correctly - especially when you have more "complex" things to measure and need to put the data in other systems (like Google Analytics). Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

We are using it for a variety of purposes, but personally, I have had the most success in paid search testing. We can easily test landing page experiences, and it's allowed us to be very nimble in our testing and to maximize our conversion volume and spend efficiency. It's a great complement to any/all paid advertising initiatives. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi Zachary,

Thanks so much for leaving us a review- we really appreciate it! We're happy to hear that you're finding success with our products. If you ever find yourself in need of of support or feel that our platform can be improved in some way, please don't hesitate to reach out to your Customer Success Manager or message us at reviews@optimizely.com.

Sergio C.
SC
Marketing
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Optimizely Web Experimentation allows for the marketing team is test quick layouts, headlines, and colors whenever needed to continuously improve the user experience and improve conversion rate overall. It's very easy to use once everything is set up by the engineering teams where it can be used self service or low maintaince by tech teams. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Requires engineering work to get started but that's hardly a dislike since what does not? Offline metrics for success can be a challenge to integrate but once the data flows in its great. Review collected by and hosted on G2.com.

Recommendations to others considering Optimizely Web Experimentation:

If you're looking to level up your CRO or internal web testing programs look no further than Optimizely. I've used other products on the market which can be similarly used but the interface and test set up is way more modern than other products out there. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Alignment on marketing campaigns. We are able to have congruent messaging go out to market and quickly change headlines of messaging to personalize the page to match the ad content. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi Sergio,

We're happy to hear that Optimizely is working so well for you and your business! Our team is always here if you have any insights or inquiries. You can reach out to your Customer Success Manager or message us at reviews@optimizely.com and we'll connect you with the right people.

Thanks!

Verified User in Health, Wellness and Fitness
AH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

The results screen is easy to comprehend. I also like the stats engine that Optimizely uses so that it can declare significance anytime throughout the duration of the test. No test duration calculation needed! Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Organization of experiments. I wish that I could group tests into folders. We have a few different teams that work on our site (acquisition/post-purchase) so it would be nice to be able to keep our experiments separate, as well as group my own experiments by the landing page. Review collected by and hosted on G2.com.

Recommendations to others considering Optimizely Web Experimentation:

I recommend using this platform. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

My team is subscription-based so we place a significant emphasis on lifetime revenue. The issues we are trying to solve with Optimizely are increasing conversion rate and increasing the take rate of our annual offer. By shifting the sku mix towards our annual offer, rather than the free trial or monthly offer, we increase the lifetime revenue. We do testing on the landing pages as well as on our quiz and offers page to accomplish this goal. Personalization is also in our roadmap. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi There,

Thanks for your review! We're so happy to here that you're enjoying our products and they're providing you with effective business solutions. Your Customer Success Manager would love to hear insights such as these or you can message us at reviews@optimizely.com and we'll connect you with the right people. Talk Soon!

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Very easy to set up. The most significant point of differentiation is that it is not clunky. VWO - you often run into weird issues with the platform not working or it displaying oddly. With Optimizely, this happens far less. From what I know, these are the two biggest competitors in the space. I think targeting and audiences are also much more straightforward. You can also add a cookie so you can QA without setting the experiment live for the public. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

You should be able to delete changes from the main variant screen. You should also be able to add comments about changes so you can label them and quickly tell what the change is on the main screen. They also said you could track across projects if you use the same project ID for all. But when we tried to do this, Optimizely let us know that this only works about 60% of the time, which is pretty ridiculous to have sold it as something functional. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Because its so easy to use, every product manager quickly picked it up, and then we trained the growth marketing team on Optimizely so they could run their own experiments. Overall we are able to have greater inertia behind our testing program and it we've made it more robust. We are realizing conversion rate gains, as well as learnings on what works and what doesnt. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi,

Thanks so much for taking the time to leave us a review! Your insights can help us on our continuous journey in enhancing our products. Please reach out to your customer success manager with any feedback you may have or for support. You can also always message us at reviews@optimizely.com and we'll connect you with the right people.

Verified User in Marketing and Advertising
AM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

As someone who works agency-side I'm exposed to various experimentation tools, Optimizely being a common one for enterprise-level organizations. Beyond the intuitive interface I have to say that Optimizely is constantly pushing boundaries by keeping up with client needs, data science, and evolutions with experimentation practices. Introducing products like Performance Edge and Rollouts show they are in touch with the current needs of experimenters. This plus fantastic documentation for various scenarios that are helpful for both advanced developers and high-level strategists. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Have had a bit of trouble with Adobe Analytics x Optimizely. Review collected by and hosted on G2.com.

Recommendations to others considering Optimizely Web Experimentation:

If business size and budget allow, this is a GREAT tool to use for your internal experimentation program. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

As an experimentation strategist Optimizely is our tool for validation. Every strategy we put forth is tested and Optimizely makes that process easy to do. The visual editor is on par with any other tool, if not more intuitive. As I'm not a developer I can't comment too much about custom code or deeper experience development. Results are easy to interpret, well-visualized and they do a good job explaining the impacts of having a large variety metrics on one test. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi There,

It's great to hear that Optimizely is working so well for you and your business! If you are ever in need of support or have any user insights, your customer success manager would love to hear from you. Or, you can message us at reviews@optimizely.com and we'll connect you with the right people.

Thanks!

Verified User in Publishing
AP
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Optimizely allows teams to set up an ecosystem for a continuous experimentation program at your company. The Web Experimentation tool is sophisticated and reliable. The knowledge base, academy and support documentation is thorough and easily accessible. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Optimizely Web Experimentation has a steep learning curve and requires some training to get new users up to speed. It would be nice to have a stronger collaboration framework set up to help manage the process of getting a test set up. It would also be helpful to have a built-in system for sharing results of tests across teams. Review collected by and hosted on G2.com.

Recommendations to others considering Optimizely Web Experimentation:

It is a fantastic tool, but like all AB testing platforms, it requires dedicated resources to set up and maintain the tool in an impactful way. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Split URL tests when launching redesigned pages have helped us mitigate risk and get buy-in for dramatic changes to the UX of our site. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi!

Thanks for your review! We appreciate hearing about our users' experiences with our products. Your customer success manager would love to hear more of your insights and is always available to you for any support you may need. You can also message us at reviews@optimizely.com with any questions or concerns.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about Optimizely Web Experimentation?

I love how intuitive the interface is and how easily I, who am not technical, can very quickly set up experiments, edit HTML/CSS, and quickly analyze results. I also love how our web engineers can very quickly set up a test for landing page designs, more easily than our web platform (Wordpress). Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

I would love more options to share the experiment data with others (not just a CSV, but an actual display of the graphs and variations). Review collected by and hosted on G2.com.

Recommendations to others considering Optimizely Web Experimentation:

Excellent tool for A/B testing for landing page optimization and web testing. Very intuitive for non-technical and technical roles (perfect for marketers without deep analytics expertise) Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

We've had some issues with Optimizely using code from the Wordpress site (base page). I'm not sure the exact cause, but often times there will be issues with spacing and design elements not looking correct. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi There,

Thanks for leaving us a review, we really appreciate it. It would be great if you could share any insights on how you think we could improve user experience with your Customer Success Manager or message us at reviews@optimizely.com. We are also always available to provide you with support!

Verified User in Retail
AR
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

The ease with which I can create and inject components, styles, and scripts is stunning; the WebX platform allows for previously unheard-of flexibility in a development cycle. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Creating metrics and managing data in the results is not intuitive, and sifting through the data is difficult. Passing the data along to other analytics tools (such as GA) does not make the data easier to cross-reference and parse. Review collected by and hosted on G2.com.

Recommendations to others considering Optimizely Web Experimentation:

Bug your CMS regularly for extra training regarding their JS API and their upcoming feature-sets Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

In our process of developing a complete e-commerce solution for our customers, we've rapidly been able to iterate and create solutions using Optimizely. The experimentation platform allows us to isolate and define problems with ease. We've increased the number and quality of our conversions and improved the overall user experience in the process. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hello,

Thanks for taking the time to leave us a detailed review! We highly value your feedback. It would be great if you could reach out to your Customer Success Manager or message us at reviews@optimizely.com so we can discuss solutions for your concerns.

Verified User in Retail
UR
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Optimizely Web Experimentation?

I like that the reporting is very clear and concise. The metrics are also great and easy to set up. I've used this primary for A/B testing different graphics and metrics to gauge customer engagement. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

The visual seelctor is diffcult to use and inaccurate. it is much better to have some basic coding knoweldge and use the selector to specify exactly what element it is you want to edit. Review collected by and hosted on G2.com.

Recommendations to others considering Optimizely Web Experimentation:

It is a great platform but some basic levels of coding and how web pages are built is required. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

We used optimizely to do A/B testing of onsite graphics and messaging to see which led to higher customer engagement. We could then take this knowledge to tailor our marekting messages in a way that will lead to higher click through rates, clicks, and longer session times. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi There,

Thanks for taking the time to leave us a review, we highly value your feedback! Whenever you have any inquiries or insights surrounding your user experience, contacting your Customer Success Manager or messaging us at reviews@optimizely.com is a great first step in finding solutions that work best for you.

RV
Frontend Developer
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Optimizely Web Experimentation?

Optimizely's custom targeting capabilities are crucial to running experiments exactly when and where you want them to run. Besides some quick and easy targeting options, you can write your own JavaScript targeting logic which is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Optimizely Web Experimentation?

Integrating Optimizely Web with Google Analytics could take some effort, depending on your setup. Review collected by and hosted on G2.com.

Recommendations to others considering Optimizely Web Experimentation:

Optimizely provides a visual editor, but stay away from it; get a JavaScript/frontend developer to develop your A/B tests. Review collected by and hosted on G2.com.

What problems is Optimizely Web Experimentation solving and how is that benefiting you?

Optimizely helped us tremendously improving our site in a fact-based manner. Thanks to Optimizely we've been able to run complex experiments resulting in millions of additional revenue. Review collected by and hosted on G2.com.

Response from Emma Davis of Optimizely Web Experimentation

Hi Ronne,

Thanks so much for leaving us a review, we highly value you feedback. It would be great if you could share these insights with your Customer Success Manager, as we are always trying to improve user experience on the platform. You can also message us at reviews@optimizely.com and we'll connect you with the right people!