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GitBook Reviews & Product Details - Page 12

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GitBook Overview

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What is GitBook?

GitBook enables teams to easily manage, share and publish their knowledge through a documentation platform designed for the entire organization. Packed with powerful features, GitBook supports any form of rich text, programming languages and visual assets. - Easily create and publish beautiful looking docs without any design or code required - Organize your knowledge and have your team working from a central place - Keep your GitHub workflows in sync with our native integration - Support for both save / merge (async) and real-time collaboration on any doc. GitBook is free for open-source projects, non-profit orgs and students.

GitBook Details

Discussions

GitBook Community

Languages Supported

English, French

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Product Description

GitBook is a modern publishing toolchain.

Seller

GitBook

Description

Product documentation your users will love. GitBook has everything you need to create beautiful docs for your users — so you don’t have to build your own editing tools, CMS, website and more. You can just focus on writing great content. GitBook’s branch-based Git workflow encourages your whole team to collaborate by creating a branch, requesting a review, and merging when ready. It’s a flow your developers already know and love — and they can even edit your docs in their code editor using Git Sync. That’s all backed up by AI that lets your users find what they need fast, publishing settings that put you in control of who can access your docs, and internal documentation for your own team.

Overview Provided by:

Mallory Mullan

GitBook Integrations

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Integration information sourced from real user reviews.

GitBook Media

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kursat a.

Co-Founder

Small-Business (50 or fewer emp.)

3/3/2022

"Easy to use & Open source friendly"

5/5

What do you like best about GitBook?

We were looking for a documentation tool for our open source project ddosify. After trying a few ones, we decided GitBook is the easiest and most powerful one to use. It also supports opensource centric companies in terms of pricing. That's an excellent move for the community! Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I would expect more customization options. But it is not a must-have for now. Review collected by and hosted on G2.com.

Federico C.

Quality Manager - CX and UX Solutions

Mid-Market (51-1000 emp.)

8/26/2021

"Simple and fast Documentation portal, with excellent visualization"

5/5

What do you like best about GitBook?

I appreciate having control over all the documentation, so I chose Markdown as the format for editing and Github for hosting. Then Gitbook will allow you to share all the documentation in a neat, friendly, visually excellent way.

I have not needed much to communicate with support, since their documentation is very complete and accurate. When I have communicated, they have responded kindly and correctly.

Neatness stands out. You can create documentation directly there, having the hierarchy of files in an orderly way, and at the same time, the hierarchy of titles and subtitles.

The Word document importer is excellent. I have been able to upload dozens of procedures very quickly.

The integration with Github has allowed me to solve various headaches, which generates any documentation system with infinite PDF's, versions of versions, etc. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Just some details, for example, not being able to make some more complex tables or use iframes to add specific content. In any case, it is solved without problems, and even this helps to keep the documentation as simple and concrete as possible.

The integration with Github is excellent. However, maybe they could improve in other integrations, with other apps, such as Miro, Trello, etc. Review collected by and hosted on G2.com.

Recommendations to others considering GitBook:

I recommend creating a documentation site, both internal to the company and for the client. It will allow you to order it efficiently. Also, automatically, it will generate all the documentation in Github, which in turn you can integrate with other tools or make specific publications.

Something fantastic is that all the content of images will also be automatically uploaded to Github, in special repositories, thus creating an automatic Backup

Another important aspect is access at different levels and work spaces. Workspaces are conditional on repositories. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

In our case, we share an excellent Quality Management System of a Nuclear Medicine center. It is an innovative way to publish and maintain —all technical documentation, processes, records, etc.

We also share procedures from how to give an appointment, how to communicate with patients, how to bill, generate payments, etc. The notes that I take in the daily work of the office, the truth is that I have already practically forgotten Word. I take them directly on Gitbook Review collected by and hosted on G2.com.

Albert K.

CEO

Small-Business (50 or fewer emp.)

6/13/2022

"Unprofessional"

0/5

What do you like best about GitBook?

Easy to use layout and thats pretty much everything Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Pricing feels like a scam, highlighted price is not real, depends on number of users even if you are the only one.

Contact to support is untraceble Review collected by and hosted on G2.com.

Cem K.

Founder & C.E.O

Small-Business (50 or fewer emp.)

4/1/2022

"GitBook, supporter of opensource projects"

5/5

What do you like best about GitBook?

GitBook offers a complete and easy-to-use framework to generate public documentation. Domain pointing and auto SSL generation are the best parts. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

BSL license should better be accepted for the community edition. Review collected by and hosted on G2.com.

Bryan G.

Web Developer

Small-Business (50 or fewer emp.)

10/15/2021

"awesome... but could easily be much more awesome"

4/5

What do you like best about GitBook?

The automatic conversion of your notes into a GitHub repo and a algolia search enabled website. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

You can't customize the website very much or easily migrate it to a personally hosted site... the export they enable formats poorly if you deploy the html on say netlify for instance.. I get around this by using the chrome extension to copy their styles on the official website and then us jsdeliver's github cdn functionality to correct my personally hosted deployment. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

Nicolás A.

Researcher (Category V)

Enterprise (> 1000 emp.)

6/15/2021

"Great tool to write and share documentation"

5/5

What do you like best about GitBook?

Gitbook is a flexible and easy-to-use tool to write and share documentation files. Some might think it lacks some features available on other platforms. However, I think Gitbook's simplicity is undervalued; it actually makes the creation process really smooth. You don't need to worry about the design, just about the content. It is an all-in-one solution for writing documentation quickly and efficiently. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I would say that it would be great if they could add the possibility of highlighting text and more design options. However, as said before, the options currently provided work just fine. Review collected by and hosted on G2.com.

What problems is GitBook solving and how is that benefiting you?

We are writing the documentation of our non-profit project (a diamond open-access journal). The final product has beautiful aesthetics and is very easy to navigate. The tool allows us to create engaging documentation. For a project like ours, this is very important, as we need users to understand the rules for submission to our magazine. Review collected by and hosted on G2.com.

Richard R.

Software Engineer

10/21/2021

"Gitbooks recent update"

1/5

What do you like best about GitBook?

The vast amount of tools they have integrated to supplement your documentation Review collected by and hosted on G2.com.

What do you dislike about GitBook?

In terms of performance with their recent updates, Gitbook has become a horrible platform to use for ones required documentation. They have not managed their resources correctly and essentially updated their web-app to be almost unusable, and this is probably even more relevant once the scale of documentation increases.

On every change there is an automatic save feature which interrupts anything you do on the canvas, and produces horrendous lag. If I look at Gitbook from a Software Development lens, this recent update was nowhere near ready for production, and clearly was not tested properly upon implementing all these new nice features. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/3/2022

"The Go-To App for Documentation"

5/5

What do you like best about GitBook?

GitBook offers a clean and intuitive interface that easily integrates media, code, and other data. User friendly as well, which will delight your customers. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

I'd have to say the pricing is a bit high (min $40 per month). However, the cost can be mitigated entirely in many cases (see Community Pricing). Review collected by and hosted on G2.com.

Kurt W.

Senior Consultant

Small-Business (50 or fewer emp.)

12/8/2021

"Still in its infancy but awesome nonetheless"

4.5/5

What do you like best about GitBook?

GitBook is a well-structured application based on simple and solid foundational logic and intuitive UX. Although in what I consider its MVP form, it is already extremely powerful and versatile. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

Several features are only drafted and, at times, the documentation seems to overpromise on deliverability. The documentation itself is clear and well structured although certainly bare-bone, maybe excessively so. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

1/17/2022

"Gitbook is the perfect tool for Docs and collaboration!"

5/5

What do you like best about GitBook?

Very easy to use for collaboration on open-source projects. Drastically improves navigation and connectivity across large document sets - our team is able to spin-up complex projects with ease and keep track of all the moving pieces. Review collected by and hosted on G2.com.

What do you dislike about GitBook?

No negative experiences, really impressed by all the features and continued improvements over time. Also starting to see it pop-up in other use cases. Review collected by and hosted on G2.com.