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DevRev
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DevRev
133 DevRev Reviews
4.5 out of 5
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SK
Soubhagya K.
IT Lead - Commercial Ops & Data Insights
Small-Business(50 or fewer emp.)
What do you like best about DevRev?
Ticketing system, u
Great UX &committed to your long term success by giving plenty of learning, and growing opportunities. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
N/A , yet to e pore more. However Product demo would be helpful Review collected by and hosted on G2.com.
AM
Ankit M.
Senior Assistant
Enterprise(> 1000 emp.)
MS
Manoj S.
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
UserExperior provides comprehensive user session recordings, allowing me to delve into the minds of my users. The ability to watch real-time user interactions, understand their behaviors, and identify pain points has been invaluable in optimizing our website. The playback functionality, coupled with intuitive filters and search options, make it effortless to navigate through countless sessions and pinpoint specific issues. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
One area that could benefit from enhancement is the user interface (UI) of the UserExperior platform itself. While the functionality is robust, the UI can feel slightly overwhelming and cluttered at times. Simplifying the layout and streamlining the navigation would greatly improve the overall user experience within the platform Review collected by and hosted on G2.com.
PS
Priyansh S.
Associate Product Manager
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
It helps to understand PMs whether the flow designed is helping their users in the right direction or not, it also allow or enables to check the responsiveness of apis and speed. Some of the cool features are Heatmap analysis, funnel to check drop off and api responsive speed or letting know the type of error customer faced. Review collected by and hosted on G2.com.
What do you dislike about DevRev?
Not I could think off but surely one thing I see or look forward is allowing events to track server driven events also. Review collected by and hosted on G2.com.
AS
Ayush kumar S.
Assistant Webmaster
Small-Business(50 or fewer emp.)
VS
Vaishakh S.
Member Technical
Small-Business(50 or fewer emp.)
SJ
Shubham J.
Lead Developer
Computer Software
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
UserExperior helps the business to understand the customer mindset set what customer wants and allows us to analyse the gap between the product and the customer in a more visual form Review collected by and hosted on G2.com.
What do you dislike about DevRev?
UserExperior is quite costly in comparison to other available options in the market. There should be more features to capture the session country-wise or to selected screen-wise Review collected by and hosted on G2.com.
RK
Rashid K.
Mid-Market(51-1000 emp.)
GK
Ganesh K.
Enterprise(> 1000 emp.)
UE
Verified User in Entertainment
Mid-Market(51-1000 emp.)
What do you like best about DevRev?
Provides insights into user behaviour on landing pages. Places where the interactions need to be changed, loading screens to be added etc. Helps in observing how the end user is interacting with your application & make the changes necessary to reduce friction points & tweak design language & UX if needed.
Also, one of the best tools to identify rage taps & track a metric that deals with user frustration Review collected by and hosted on G2.com.
What do you dislike about DevRev?
It is a heavy software & have to send out as part of a very small base so as to not impact overall app load times & other things which can make one worry about sampling bias Review collected by and hosted on G2.com.
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